My experience with Zaxbys is the PĹACE!!! I have always been treated very respectful and accurate…read morewith my order. I have to say, I actually never tried anything there besides Wings. I'm a chicken wing addict HOWEVER, I am happy to confess I did try the limited time Chicken Qcauasidia and it WAS DELICIOUS!! You get your money's worth also you CAN tell.there is CHICKEN in it. I actually now work next to Zaxbys......just know that's HARD because my Icheck is gonna be TREATING myself to LUNCH!!

Got there little after 11am on a Saturday barely any cars in lot, thought they may of been drive…read morethru only. Door was unlocked went in, the smell of grease. got the spicy sandwich, not spicy to me. The chicken on sandwich was tough. The fibers we got was good, fries not hot but warm but seemed to be cooked in old grease. Cashier was super nice. Flors and tables was messy and sticky. They only been open about 30-40 minutes when we got there, to be that bad, night shift must of not done any cleaning. For two adult meals and a kids meals toke about 10 mins to get food after we ordered.

Went thru the drive thru on our way home from Birmingham. Ordered a jr burger and small chili…read more Got to the window to pay and they gave me the burger no chili. Made me go thru the drive thru, now 5 cars deep, to reorder the chili. Got to the window to pay, manager was there. I explained this was my second trip thru and she stared at me with glazed eyes like she didn't understand. Needless to say, I gave my husband the chili, went on our way. My husband went to eat the chili and they gave him a fork. Unbelievable!!! What a complete waste of time and money. On the bright side, there is a new Chick-fil-a up the road! Just for clarification, Alexander City location!

No one greeted me as I came in, everyone looked like they were just standing around doing nothing,…read moreonly one person had the courtesy to say excuse me as she walked passed me. No acknowledgment from the staff in general sense. I got totally ignored, extremely rude and unprofessional. It was loud and people were cutting me off inside. This establishment if thats what you want to call it, needs to get better management and other employees. No manners, courtesy, respect, politeness or common sense to treat customers the way they should be treated.

Coffee had taste of cleaning chemicals. Obviously staff had incorrectly cleaned the coffee…read moremachine. Also very slow service after ordering from kiosk which was out of paper so no receipt. All this suggests very poorly run establishment. Worse than the average McDonalds which is a low bar to start with.

Done it again... DISAPPOINTED!!! As you can see in the photo: Supposed to be a large Carmel Frapp…read moreadd chocolate drizzle BUT as you can see it looks like they made a medium & just put it in the large cup!

The food is amazing, cooked fresh & hot. The customer…read moreservice is phenomenal Patricia made sure we had everything, she opened up everything to show, gotta love that southern hospitality!! The noise level was perfect, I didn't dine-in but everything was perfect. Thank you to all of today's staff for making my Captain D's experience a great one.

Service is adequate for a fast food joint. Dining area is clean. I do miss the previous plates on…read morecutlery but now everything is disposable... pretty much average for fast food. Food varies from trip to trip. Quantities are iffy on fries etc. But the fish is generally well prepared. Can't say much about the seafood gumbo special. Taste was okay I think...$7.97 for a coffee cup of gumbo. Hard to make a decision. I do not recommend it primarily due to quantity.

The food is not fresh, its cold by the time it gets to you. The fries and jalapeno poppers taste…read morestale and or overcooked, the management sucks big time, they believe in pulling the racist card and giving nasty looks to customers, they are not curteous and not well mannered by any means, there establishment is nasty and tables are not wiped down, i am used to diverse culture, and i cancelled an interview that was for the 6th of this month, so higher ups need to do something about this place.

Abrasive at speaker uninterested at window. No napkins no sauce and had a long black hair in my…read moresandwich. I used to work here and I know the manager is better than this but the employees are dissapointing.

Absolutely the worst Taco Bell in America! Service is awful. Apps are supposed to speed things…read moreup. It's been 20 mins since placing an order on the app and for the past 10 mins it says they are preparing. Drive through hasn't moved in 10 mins. 10+ cars left. I sent my son inside to try and get it. Awful awful awful!

This was my first time stopping at this location and the customer service was good. Considering…read morethat it was during lunch hours and the line was long it took me no time to receive my food. My order was correct and they gave me plenty of condiments and napkins. The food was hot and fresh and the quality was good compared to other locations. Definitely recommend this location!!

The food was exactly what I ordered but I wish I'd ordered the wings wet. Those wings were so dry…read more And the fries were not too hot. I'll go back and order fish.

The owner of this establishment takes great interest in your satisfaction. I had legitimate issues,…read moreand he went to great lengths to make things satisfactory. With that being said, I believe your experience here will be equally as satisfying. I look forward to our next experience, whenever that might be.

6:55 pm-7:05pm 11/13/25 We were never greeted when we came…read morein. There was absolutely no one at the front counter. Only one young man we saw in entire restaurant who did finally say "She'll be with you in a minute." As we walked out, the female employee walked through the front door. We waited about 7-10 minutes and NEVER got any service, so we walked out. WORST DQ EVER!

Customer service is extremely slow, the employees don't have the courtesy to update you on your…read moreorder, and they have nasty attitudes, and they forgot my drinks that came along with the meals i ordered. The food wasnt as fresh as I wanted it. Waited in drive thru for more than 30 minutes at that, your NIGHT CREW sucks, they need polite and respectful people who can communicate better.

Lakisha Gram was an awesome, respectful, and extremely courteous within the drive-thru experience…read moretonight with our food. Extremely polite and I look forward to coming back to this food establishment, and being helped by her again and again. Thank you for your pleasant, and thoughtful hospitality.

Really enjoyed the chicken and fries. all nice and hot…read more Place. Was clean and neat. We will definitely come back.

I wanted to find out who owned the store so I could explain what had happened. Several times, I've…read moretried to enjoy Hardee's. Several times in the late afternoon, I could hear someone in the building, but they wouldn't ask what we wanted at the drive-up. We went to the window, but they were not to be seen. Then today, the woman at the window had an AWFUL ATTITUDE!!! She couldn't take my order without stopping me to ask the question I just answered. Then she snapped, "If you'd speak up, I could hear you". She heard me fine. When I got to the window, paid for my food, and tried to be nice, she said something I wouldn't even slow down to acknowledge. If I had a closer fast-food place on the side of town I live in, I would NEVER spend another penny at Hardee's.

Our church group of 09 people stopped here last Sunday, September 1 before heading to the movies…read more There were only two employees in the whole building. When I tell you Ty, the manager, had the most awesome attitude I've ever seen in a fast food place- he did! He came out and explained the situation to us and asked if we would bear with them. He and Kamari commenced to making fresh food and getting it out to us in a timely manner, all while working the drive-through. Our whole group was pleasantly pleased with our visit today at Hardee's!! The food was good and fresh, just as quick as I've received at other drive thru restaurants with a full staff. Then when Ty caught a quick break he came out to ask if we enjoyed our meal. Five star review hands-down.