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    Dairy Queen Grill & Chill

    2.7 (34 reviews)
    Closed 10:00 am - 11:00 pm

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    DAIRY QUEEN GRILL & CHILL ATMOSPHERE

    What's the vibe?
    Outdoor seating
    Good for kids

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    Shadow Z.

    Food Was Great Service Was Very Fast A Really Nice Place To Be Overall Overall I'm Likely To Come Back Again.

    I just ordered a large fry and got scammed pretty much. for 6$ I got the smallest large fry I've ever seen. when I asked them if it was normal and that was in fact a large fry they said yes. I've been here many times and I know getting a meal you get more than this! wild!

    Dairy Queen Goodness
    Jesse P.

    Honestly, it is exactly what you would expect. Not awwww inspiring, but not a dump either. A great place to get that yummy ice cream cake or food that is fast food quality. The staff was super friendly and I will go back for sure. Most likely in the summer months, I am not a huge ice cream fan in the dead of winter in snow chilled Syracuse. It's already cold enough. LOL

    DQ dining area and cake refrigerator.
    Thomas C.

    The founders of Dairy Queen introduced a new kind of dessert treat and, in the process, developed a foundation of the franchising industry. The history of DQ started more than 70 years ago, with the 10-cent sale of a then unnamed product on August 4, 1938, in Kankakee, Illinois. A father and son partnership in Green River, Illinois, had been experimenting with a soft frozen dairy product for some time. They contacted Sherb Noble, a good friend and customer, who agreed to run the "all you can eat" trial sale at his walk-in ice cream store. Within two hours, he dished out more than 1,600 servings of the new dessert. Today, DQ has more than 6,000 restaurants throughout the country. This is the new location, on Route 11 in North Syracuse. It's a Grill and Chill, meaning they have food in addition to ice cream. I stopped in today, as it was customer appreciation day, meaning everything on the menu was half off. Restaurant is very clean and nicely decorated. The menu has plenty of things to choose from. Employees are very friendly. I ordered a Flamethrower burger combo with fries. If you're eating in, they give you a number to place on your table and they bring the food to you as most of it is cooked fresh when you order. Food was very good. The fries were good, but nothing special. Better than McDonald's and Burger King though, in my opinion. The burger was great. Best fast food burger I've had. It was huge, topped with cheese, lettuce, tomato, bacon and spicy Flamethrower sauce. The sauce on it was awesome. Spicy with a touch of heat, but flavorful. They also have a large refrigerated case in the restaurant holding their restaurant-made cakes and ice creams. Also makes for something nice to look at. Good addition to the CNY area, will definitely go back.

    This is DQ'S CHILI DOG !! SERIOUSLY  WTH !?!?
    Gail C.

    This is what Dairy Queen has for a Chili Dog !?!? SERIOUSLY !?!? Since when did they start Using BREAD INSTEAD IF Hot Dog Buns. The Chili taste Old and I'm going to say this even as a child & as an Adult I NEVER USE BREAD as a Bun I find it to Be GROSS and the Hot Dog was also Tough. Then to top other things off the past couple of times I get their Banana Split Blizzard through the Drive thru and each time the Banana is in EDIBLE TO SAY THE LEAST. I get that COVID is a Factor But...... go to a grocery store and Buy Bananas !?!? Well... I Certainly hope they can FIX THIS ISSUE SOON !

    Chocolate brownie blizzard

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    2 months ago

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    1 year ago

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    3 years ago

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    5 months ago

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    2 years ago

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    7 months ago

    Looked at my blizzard and served me the wrong one completely. Not even close. Sad place.

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    6 months ago

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    1 year ago

    Dirty tables and long wait time. Food was good though. Great ice cream but sub par fries. Table sticky and soda stains.

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    2 years ago

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    Photo of William F.
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    2 years ago

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    2 years ago

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    1 year ago

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    7 years ago

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    8 years ago

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    11 years ago

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    6 years ago

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    6 years ago

    I love the blizzards here. The ice cream is so rich and creamy. Not very expensive either. I've never actually tried the food.

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    3 years ago

    Slow drive thru service, My blizzard was not flipped upside down. Food was mediocre.

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    5 years ago

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    3 years ago

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    3 years ago

    Great service, friendly staff, food was better for han average for fast food and a great value

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    5 years ago

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    6 years ago

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    11 years ago

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    8 years ago

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    8 years ago

    Chicken sandwich tasted like a breaded rubber disc and with Chick-fil-a right down the street this place is doomed.

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    4 years ago

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    9 years ago

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    10 years ago

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    X Crispy - Shaved steak, cheese, onions, peppers and a special sauce, which I loved!

    X Crispy

    3.9(16 reviews)
    4.0 mi

    Prompt and friendly service. Nice interior with plenty of tables and comfortable seating. They came…read moreout and gave me a sample of chicken over rice which was delicious. I opted for a smashburger and it tasted like a big mac and came with tons of crispy fries. Great value.

    Tucked into a strip plaza along Brewerton Road in Mattydale sits XCrispy, a new spot channeling the…read morespirit of NYC style bodegas and bringing something fresh to the Central New York food scene. The owners of XCrispy spent a year transforming a run-down former Pizza Hut from an eyesore into a nicely remodeled, open space, blending halal traditions with American comfort staples like smashburgers, chopped cheese, and chicken over rice. X Crispy is near my job, so I was excited to try them. I saw they had breakfast options, and they had a steak, egg and cheese sandwich, which oddly enough isn't offered in many places in CNY, so that was the first thing I tried. You're able to customize, so I got it on a roll with "mixed cheese" & their house sauce. I ordered online, and their online ordering option is easy to use and allows substitutions. It was ready as soon as I got there, which was around 10AM on a Saturday. It was delicious, still hot and fresh even though it was already ready when I got there. My only complaint was there wasn't enough house sauce on it for my taste, but it was still delicious, piled high with steak. My second time, my wife wanted to give it a try, and we got some dinner items. We ordered online again, a smash burger and one of their crispy chicken sandwiches. We asked for several things on the side, as we were taking it to go and had about a 35 minute drive with it. We got it home and unfortunately were disappointed. Both items were dry, the chicken sandwich almost seemed like it was frozen, and all items that were asked for on the side were simply removed and left out from our order. I didn't think we would return after that, but I just kept seeing good review after good review and thought...this has to have been an off day, or the food simply doesn't travel well. So I gave them another try over the weekend when I was craving a cheese burger and knew I had time to eat it there. I, again, ordered online and got the smash hit burger with fries, and left out tomato and lettuce as I'm not a fan on smash burgers. And they definitely redeemed themselves. Again, food was ready as soon as I got there, was fresh, the burger was moist, juicy, seasoned well, and not only did it have the sauce on it, I was also given extra on the sides, so I have to chalk the one time up to a bad day, and everyone's allowed that. I will continue to go back, but more than likely, only when I'm able to eat right there.

    Photos
    X Crispy - Seating

    Seating

    X Crispy - Three smash hit burgers with fries

    Three smash hit burgers with fries

    X Crispy

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    Shake Shack - Burger and shroom burger with fries

    Shake Shack

    3.0(22 reviews)
    42.5 mi

    Pros: tasty food and fairly quick. I ordered the veggie shack (burger) which the cashier told me…read morewould take a few minutes. I assume it's because they make those to order compared to the beef and chicken items which were coming out super quick. The veggie shack was great though! I didn't get fries but heard they were good. Cons: the digital menu flips frequently making it tough to read through. There's also limited seating inside.

    I had a 4 hour drive up to Canada from Buffalo and remembered that they had upgraded rest stops…read moresince i had visited many years ago. They seem to show up every 20-30 miles so if you miss one, another will come pretty quickly at thruway speeds. In any event, I was ahead of schedule, around 1pm, and decided to stop for lunch and a bathroom break. The main choices were Chick fil A, which is usually quick, but not my first preference for many reasons, and Shake Shack. I almost bailed but saw that only about 2 people were waiting to order at SS and maybe 5 people standing waiting for food so I went up to the kiosk and it was actually pretty efficient and within a few minutes I had ordered. They have a screen telling you which orders are being worked on, and they also let you get a text message as well. Now I know Shake Shack says everything is cooked to order, but essentially its burgers and chicken sandwiches with Fries. That's basically what everyone orders foodwise for the most part. I was no exception. Then I sat down, and waited, and waited, and waited. 25 minutes since ordering, and nothing. The two guys who ordered in front of me were also frustrated, and one guy was trying to convince an employee manager to give him a refund. Now all the time I was ahead of schedule was gone, I was starving and annoyed. Finally I get a text message and walk up. They looked at me like I had two heads until I showed them the text. One guy goes and looks and acts like he had discovered gold and gives me a thumbs up. Is he kidding me? It's fast food and he still doesn't bring the bag over. Finally a very large person walks over, and carries four bags from one counter to the one we were standing in front of. I can see my name clearly on the bag, and even though he tried to stop me, I just pointed to my name and went off to eat. I probably should have just gone to my car and started driving to make up some of the time, but opened the bag and realized this wasn't some grand conspiracy to ruin my trip timing, but more just pure incompetence. Of course, my chicken sandwich which was supposed to come with bacon and avocado, had neither. But there was zero chance I was going back to these people and have me wait another 5-10 minutes. I just ate it very quickly, including the fries. They tasted good, but I honestly was not happy and have waited 3 days to write this. Food was okay. Service was awful. They are lucky to get 2 of 5 stars.

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    Shake Shack
    Shake Shack - Single patty hamburger

    Single patty hamburger

    Shake Shack

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    Sonic Drive-In

    Sonic Drive-In

    1.6(110 reviews)
    2.8 mi
    $

    Did a mobile order. No one has name tags that I saw so can't name an employee but she regarded the…read moreuber driver already in the store a bit rudely. She said they couldn't find my order. Waited around 10 minutes (placed the order at 1:47pm) got my food at 2:12pm. By the time I walked into the store it was 2:03pm. So maybe a bit more than ten minutes. Visible missing tiles in the ceiling, wet floor signs near the front register counter. VERY sticky floors. I'm surprised my shoes didn't get stuck. She was more polite towards me so maybe that uber/door dasher was rude to her? Foods alright. Not the best but it was hot when I got the food so I'm happy. I will say that the location in Watertown is a lot better off, especially drink wise.

    Let's start with the service: non responsive, business was locked up like Fort Knox, and complete…read morelack of communication. I also waited over 20 minutes for an order I placed ahead for pick up. I saw another person try to go to the Drive Thru and she was sitting there for ten minutes with no response. Food: I ordered on the app ahead of time and got nothing I ordered. The person parked in the adjacent stall had the exact same issue. Half her order was wrong but she was able to get someone by pressing the button, I was not. So if you want to pay for food you didn't order and have non responsive service this is your place, otherwise I recommend Sonic remove its name from its building.

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    Sonic Drive-In
    Sonic Drive-In
    Sonic Drive-In

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    Firehouse Subs

    Firehouse Subs

    3.7(31 reviews)
    0.9 mi

    The two subs myself and a friend got were amazing! Both in flavor and in portion. The two people…read moreworking at this location were friendly and even gave us recommendations for their favorite sauces. The restaurant was clean and had all the necessary utensils, along with a clean space to sit.

    I'm definitely a big sandwich guy. Whether it was Oscar Mayer bologna or PB&J as a kid, a Subway…read morefootlong, a Wegmans hot sub, or a cheesesteak from Gino's, I love finding a new spot to indulge my sandwich-lovin' self. I've had just about all the chain sandwich shops you can imagine, but strangely hadn't had a Firehouse sub before until very recently. Firehouse seems to hang their hat (helmet?) on supporting first responders and service members, and I commend the for that. Looking for a quick dinner, I stopped here to get a sub for the ride home. Right away, I was struck by all of the hot options they had on the menu. I was very tempted to go with a meatball sub but this was going to be a car dinner and no one needs a meatball on the floor or sauce on the shirt. I landed on the Sub on a Club - honey ham, turkey, bacon, Monterrey Jack, and the fixings. It took a bit longer to prepare than I anticipated but I think the wait was worth it. The bacon was freshly prepared and the sandwich was served warm - nice! The person checking me out and the sandwich maker were very welcoming and friendly. I always appreciate that at 8 pm on a Thursday night. The sandwich was excellent. Nice mix of meats, crisp bacon, and their deli mustard had a nice flavor. They have one of the Coke Freestyle machines if you like to full alchemist with your drink choices. Conveniently located on Route 11 and near a 481 on-ramp, Firehouse Subs is a nice spot to hit when your sandwich alarm is going off.

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    Firehouse Subs
    Firehouse Subs
    Firehouse Subs

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    Dairy Queen Grill & Chill - burgers - Updated September 2026

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