I will start this as I always do by saying that I don't give out five stars unless I am really blown away. I love subs and his place crushes it. So much so that wegmans bought their recipes and now hey both have sick ass subs. This place delivers on every aspect you need for a sandwich. Bread is awesome, lots of meat, the other toppings are also top notch. Staff is quick to make the order and friendly. Make sure you get signed up in the rewards program. You will reap the benefits. read more

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This place couldn't get an order right if life depended on it. The last three times I've been here they are not busy yet they mess up the order for two subs.... mix them all up. Stay away the people are so stupid they never get it right. This was my last order at this dump. The last three times Ive been there it's the same thing. Jersey mikes instead. Much better subs and they get it right. Service here sucks. They don't even try. Horrible do yourself a favor and avoid. I can only conclude that the employees can't read or they just don't care. read more

Workers didn't get one of three subs correct, left the chips out of the bag and took forever. Time to hire some new staff the bar has gotten extremely low. read more

The first time i went there i was singing their highest praises, but then i go for the second time and there was zero consistency, it was like going to a whole new sub shop. For a 15 dollar 10 inch sub i would expect there to be a healthy amount of meat but that was not the case here, and for a shop that prides themselves on fresh bread, i was surprised to get some not so fresh bread at the noon lunch rush smh. The service was lacking due to forgetting to put items on the sub that were requested, its aggravating when i have to check my sub before i leave to make sure its made right. Please work on your quality control. read more

DiBella's Subs - NEW Spicy Turkey Club - Delis Near Me - Syracuse, New York

The layout isn't entirely intuitive i.e. there are no signs telling you were to order etc. I ordered a BLT sub. When I got to the end where you pay there wasn't anyone there except another customer so I waited. I manager looking person came out and handed the other customer her sub and walked away- the customer had a look of puzzlement on her face like she had a question but he walked away so fast she didn't get a chance to ask it. A minute later he starts to walk by, she stopped him and asked "can I pay for this?" He was agreeable, thats good. I managed to pay for mine while he was there. The ingredients were very good, plenty of bacon. Bread wasn't very fresh, I don't think it was cooked that day. read more

DiBella's Subs - a receipt for a phone - Delis Near Me - Syracuse, New York

Absolutely everything. Order taker was a prick. The food was disgusting and not even complete read more

DiBella's Subs - 14 inch sub - Delis Near Me - Syracuse, New York

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Went on a Saturday around 2 pm....30 mins for 2 meatball subs. With no other customers..workers are clueless here. Plus was $77 for 3 subs and a soup. Never again. read more

Normally the subs are delicious and full of meat. Not this time. There was hardly any meat on half the sub and the bread wasn't fresh.

Curbside pickup, order inside, eat inside, or take out all available at this location. Everybody is wearing masks. I'd day these subs rival Wegman's and honestly, I liked their everything sub bread better than any of Weggies offerings. Ample meats provided on my Uncle Louis medium sized (see my pics), though next time I'd ask for extra roasted red peppers and banana peppers. Very few of those provided. They've got lots of cold and hot subs to choose from, but they don't toast their cold subs even if you ask. However, they will grill your cold meats like turkey, ham, roast beef for you if you want. Next time I'll try their horseradish mayo. The counter girl that took my order and prepped my sammich said it's good. The medium ran me just over 9 bucks and it was two meals worth of sub, and that's without eating chips or cookies too. Definitely worth the price and certainly a cut above Jersey Mikes.id say the medium is like no or 10 inches and is very thick, without it being all bread. Not sure about their wifi as I didn't have time to check since I did a to-go order. Only one couple sit down eating when I was there but probably 5 to 7 patrons waiting on their call ahead orders to then grab and go. I'll definitely be back here when I get the chance. Ask for napkins if you do a to go order. read more

DiBella's Subs - Cross section of the Uncle Louis. Money sammich! - Delis Near Me - Syracuse, New York

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When I first pulled into the parking lot, I noticed a disheveled, dirty looking employee sitting on the parking lot ground. Well, I answered the restaurant this employee was now behind the counter. I placed my order, but I could not remember exactly what it was this to shovel. Worker was asked by me. What did I order in a pompous attitude? She told me can't I remember I am a cancer patient. I've had radiation to my head. I'm not as sharp as I used to be and I could not remember what I had just ordered. I did not need her ridicule I summoned the manager over. He tried to correct her, but she did not let him the manager found out what I ordered. The sandwich was OK but the experience was very poor. I do not recommend this business. read more

Delicious, filling, stuffed to the brim subs at a reasonable price. I was in charge of organizing catered lunch deliveries for a group at work for a time. The catered sub platters kept everyone happy and were consistently fresh without soggy bread and gave us a variety of sub options. We would also get individual size chip bags, soft drinks, and chocolate chip cookies which were a huge hit with the department. The staff was friendly and responsive and the orders were always on time. read more

Wanting to try a new sandwich shop for lunch, I hopped on Google to find a DiBella's Subs. Upon entering, very nice layout design, and decor. I especially liked the red neon's. After taking a quick peek at the menu, I decided to go with an Uncle Louie which consists of Turkey, Roast Beef and Ham. You're able to customize the sandwich to your liking, I got lettuce, tomato, pickles, olives, and mayo. There are 3 sandwich sizes to choose from which were 7 in, 10 in, and 14 in. I went with a medium (10 in) - The bread was my favorite part. I got an Everything roll, and it tasted just like an everything bagel, maybe that's why I was such a fan. The meats were fresh and good, but the sandwich was pretty haphazardly thrown together with the meat being crumbled up and kinda sprinkled along the sandwich. Again, although this was good, I'd definitely try something different next time. Maybe something off the hot list like a Buffalo Chicken or Cheesesteak. read more

Dibellas does not disappoint! We often order their medium subs for our dinner meal and just one half is enough for me and the other half provides lunch the next day. The subs are made to order so my Uncle Louie was with roast beef and turkey and no ham. It had plenty of meat and condiments as ordered and don't forget to add a little if their famous oil on the sub. My husband had the Philly chicken cheesesteak and thoroughly enjoyed the whole thing no leftovers for the next day! Dibellas also has a reward club and we do on occasion receive coupons. In these times, the cost of products including these subs has gone up but despite this, Dibellas does not skimp on the quality or quantity of the ingredients in their subs. We highly recommend you try one. Mike and Donna East Syracuse, New York read more

Good concept. Bad food. Better then Subway I guess. But that's not saying much. A local deli is most likely better.

DiBella's Old Fashioned Submarines, a Rochester-based sub shop that got its start as a small family-run bakery back in 1918, and grew into a shop specializing in subs and salads, opened its first CNY location in November of 2016. The 3,600-square-foot sub shop is in a newly constructed building at 5805 Bridge St. in the town of DeWitt. DiBellas gradually evolved from an Italian import store and deli, to moving away from importing, turning instead to time-honored baking techniques that would produce the classic sub roll for which they're famous. I tried to check out DiBellas when they first opened, but since the lines were crazy for a while, I waited. Now that it has been open a little over a year, I figured I'd give them a try today since I was in the mood for a sandwich and happened to be in the area. DiBellas is set up like most delis, where you walk up to a counter, pick a sandwich off the board, and an employee adds your condiments and veggies. I chose a medium sized buffalo chicken sub while the wife went with The Dagwood, a sub of turkey, ham and corned beef. The employees were very nice and explained their process to us when we mentioned we were there for the first time. My chicken was thrown on a flat top and our sandwiches were made relatively quickly. It was a Sunday about 1130 am, so there weren't many other customers inside yet. It's a huge place, and I actually very much liked their old school NY deli style decor, including the fancy door to their single person bathrooms. Restaurant was very clean as well. We sat down and started in. The subs were ok, but were nothing special. I did very much like their buffalo sauce, but the everything roll I had my sub on was a little bland and didn't have that pop of flavor I look for from an everything style bread, and it was a tad on the harder, crusty side for me, but that's just preference. Overall, don't go expecting the greatest sub you've ever had, but if you have a craving for a simple sandwich like I did, it'll satisfy that craving. I wouldn't personally go out of my way for it though, as there are better, bigger, cheaper sandwiches out there. read more

DiBella's Subs - Delis Near Me - Syracuse, New York

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Worst service I've ever seen. Waited 40min for nothing. Lost order Don't waist even a moment. They are under staffed and it's extremely dirt. Where is the health department when needed read more

Very sub-par, pun intended. I was so excited to try their Philly cheesesteak as I was craving one. This was a disappointment. There was barely any cheese on it. I debated taking it back in and complaining. I'm not sure why they were so skimpy on the cheese. There was plenty of meat, but without cheese it was just a dry sandwich. Won't be coming here again. Subway might be better to be honest. read more

They have great sandwiches and salads. Cookies are good too. Their staff are better than before, so ordering and pickup of food is easier. Great for a quick healthy bite after a busy day. read more

You can't call it a philly cheese steak if you give me hamburger meat. I watched the cook drop a hamburger patty on the grill and chop it up for my sandwich. The bun was good and most of the other ingredients are fresh, but you can't tell me that hamburger is steak. This speaks poorly to overall quality control at your restaurant. read more

we love this place. One of the few dog friendly spots in our neighborhood. 10/10 recommendatio! read more

DiBella's Subs - a dog wearing a sweater - Delis Near Me - Syracuse, New York

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Consistent quality keeps us returning again and again! We're happy to support a hometown Rochester favorite.

DiBella's is always great. Their bread is the best in the sub business, and their ingredients are always fresh and tasty. I've never been disappointed. The staff is also always friendly and really good at what they do: making great sammies. The music they play is also pretty good. During the pandemic they were just as consistent. Definitely one of the best places to get a sandwich in the city. My favorites: Uncle Louie, Dagwood, and the Chicken Philly. Enjoy! read more

My first Catering order with this location was a very great experience. No issues, no errors, order was ready as anticipated and easy to order on-line. Jordan there was very helpful also! And the subs... WOW! Thank you and looking forward to more Catering Orders to come !! read more

I just ordered from Grubhub. My order was for a tuna salad sub on an everything roll with provolone cheese toasted. I received a Togo container filled with lettuce and tuna salad and no roll. You uh.....you weren't even close. read more

DiBella's Subs - a salad in a plastic container - Delis Near Me - Syracuse, New York

Horrible slow service. Picked up too many orders that customers called of missing items. Place over priced rather go to wegmans.

In all honesty a guy named Mark who looked like a manager took my order and his breath was absolutely horrific. I honestly wanted to leave but the guy would not stop talking. I don't think I will be coming back because his breath made me feel sick. I didn't even want my food after that. read more

Worst sub I have ever had I tried the hot chicken BBQ sandwich and it didn't look burnt but all you could taste was burnt food. Horribly disgusting I couldn't finish it despite not wanting to waste food. It was takeout or I would've got a refund as it wasn't worth the wait with the stupid electronic pagers. I don't think it will last if they serve up that garbage read more

So I've heard a few things about this place and finally got a chance to stop while at work. Apparently this is a place born in Rochester NY and grew leaps and bounds and prides itself on quality subs. Now I will say. It's an incredibly clean place. The subway tiles and faux tin ceiling. Well lit with large windows and ample seating and parking. It is a relatively new building here so I did anticipate that at least. The menu is easy to understand and is clearly marked. But you won't see any of the ingredients as they are behind the bar in a way that you can't tell what's being put on your sandwich unless you're really tall. Now as for the food. I figured I'd get something quick and simple as I only get a half hour for lunch. And a BLT is one of my favorite sandwiches. Kinda hard to mess one up, but can be done extremely well. Their story says they pride themselves on their rolls. Which I can say are above average but nothing I would chase down. Nice shell on them and incredibly chewy in the middle. So if gluten doesn't agree with you. You will not deal well with it. Basic shredded lettuce and a few tomatoes. It could definitely deal with better veggies. But the upside to it. Is the amount of stuff that you want on the sandwich. There was a TON of bacon on it. Usually sandwich places load on the cheap toppings and skimp you on the meats and cheeses. Definitely not the case here. So as for my sandwich. It wasn't anything I'd go out of my way to get again. But I did enjoy it. The service. Well, they aren't unfriendly or rude by any means but have the personality of the floor they are standing on. I mean you'd expect a "Hi, How are you?" Or you know a smile when you're being served. But there was just a cold stone face piling ingredients on bread. I know food service is tough so I thought I'd try to lighten the mood. When he asked what I'd like on my sandwich. I decided to make awful joke and laugh. I told him "well bacon lettuce and tomato or the acronym wouldn't work" and laughed so he knew I wasn't trying to be rude. And I got stared at. And was told "that was already done and if there was something else." Not the funniest thing but I was hoping to maybe melt the icy stare a little. No such luck. Basic consensus, not bad , but nothing I'd probably run back to. It's more expensive than most other sandwich shops and you don't get anything special for your money. 11$ for a 7" sub and a tiny bag of chips. If you like subs. There a lot of options and I wouldn't place this one high on your list. read more

DiBella's Subs - Tons of bacon and not much else on a BLT - Delis Near Me - Syracuse, New York

Whoa. This was my reaction when I took my first bite of a DiBella's sub. I knew the sandwich game in Syracuse had changed with this new addition to town. I had heard of DiBella's before as I have visited Rochester many times, though I had never had the opportunity to try it. DiBella's seems to take great pride in their sub rolls, and they should - the rolls are the best I've had and I've eaten a LOT of subs in my moderately young life. They offer plain, wheat, everything, or sesame, so you always have good options when pairing your bread with a hot or cold sub. They have a nice selection of pre-configured sub options as well as the option to design your own. Once you put your order in, you won't be waiting long to get your food to your table. As any good sub shop, they have options for a meal deal along with several side items. They also make a very good chocolate chip cookie if you're looking to satisfy the old sweet tooth. So far I've tried a plain turkey, salami, buffalo chicken, the Uncle Louie (turkey/ham/roast beef), and a chicken philly and none have disappointed. If you arrive during peak lunch hours (12-1 PM) then you should expect a wait, especially for a hot sub. They do use a buzzer though which lets you sit down, grab a drink, and take your jacket off while you wait. DiBella's has a loyalty card which can earn you free subs as well. While I haven't signed up, I will be as I plan on visiting many more times in the future. read more

As I spent my college years in Rochester, I love DiBella's. I also hate leaving negative reviews but cannot trust this location's service as a sandwich shop if they can't manage the concept of "add lettuce, tomato, and onion". Very disappointed. Make sure to check inside your sandwiches before driving 30 minutes home. read more

I visited the Dewitt location during evening hours. Moderately busy, but did not have much of a wait. Customer service was great. I ordered the B.L.T and was surprised to find that going during evening hours the bread still tasted very fresh. Bacon was cooked to my liking - Very crispy, but not burnt. I wasn't a fan of my cheddar cheese choice, but overall good choice of a sub shop. I would return if I happened to be near a shop and craving a sub. read more

DiBella's Subs - Delis Near Me - Syracuse, New York

On our last visit, the counter was completely devoid of staff. We waited for a few minutes to see if anyone would turn up... but no one showed. Maybe it's just me, but it seems like sales would be more likely to occur with someone manning the counter. Considering we were never served, I'd give this location zero stars if I could. Probably won't be returning any time soon. read more

Food is great! I gave 3 stars because I always order to go and It's never ready. Very inconvenient for a quick grab. I Still has to get my drink told a girl who was stocking potato chips that my cookie wasn't in my bag, she said you can grab one right over there and pointed over to the cookies. read more

I've had their subs for the last few years and generally they are good. Went in last night and had a rough experience. Walked in and had two other people in line. One person left as soon as we got there which wasn't a good omen. After about five minutes went by, the first group finally got their order taken. We waited another seven minutes watching four people behind the counter. Finally a worker approached us but then never made eye contact, grabbed a piece of paper, then walked away. I thought maybe he just forgot a pen but then never came back. We gave up. Bummer because, like I said, I was a fan of their subs. read more

Let me tell u I'm soo mad I've wasted years on steak subs at other places and didn't know anything about this place. I order out a lot and they all have their specials but this place they are courteous, they are very Poli and the food omg from steak subs to lunch meat subs are the absolute best. The fresh is soo fresh and soft. I'm a slow eater so my steak gets cold. After I hear it up it's still fresh and soft. The prices are worth every penny. The size without adding extra meat is unbelievable. Please try them out u will never get from any place else. The next time I order I will post a pic we start eating it's soo good I forget to take one. read more

This is the second time I've been disappointed with this location. Ordered a cheese sub with lettuce, cucumber, tomato, onions, banana peppers and mayo. Sub came DRENTECHED in mayo. Dripping. Absolutely no cheese on my "cheese sub," three tiny pieces of shredded lettuce, one slice of cucumber, and a sh****t ton of onions and banana peppers. This is the second time my order has been a disaster like this. I've never left a Yelp review before, but wow, it's just that bad. read more

My husband says DiBella's subs are the best in town, and I agree. I love their salads and cookies, too! I usually go in to order, but recently tried the online ordering app and it was great! I texted them I was on my way, and my order was ready when I walked in the door. Great staff! Great food! Great price! read more

I've been wanting to try their subs for a while now. I have two things to say. 1.) Stick with Wegmans subs and 2.) DO NOT GET THEIR MACARONI SALAD! It's a watery mess. read more

if you haven't tried DiBellas subs. you are missing out. I used their app to get the meats, bread and all the fixings and that's exactly what I received down the the lettuce. Do not take it from me. Go ahead and try them yourself, you deserve a sub made by DiBellas read more

What a great experience... I ordered online before they opened and our sandwiches were ready and fresh when we got there....right on time. They were open for dine in so we stayed there to eat. Our subs were delicious and hearty....the everything bread was fresh and tasty. We'll be back for sure ! read more