Walked in two people working neither acknowledged our existence. Waited 12 minutes at the register…read moreto order, neither responded. We walked out they still didn't even bother to talk to us. Terrible customer service

I have never had Firehouse Subs before tonight and let me tell you... it was FANTASTIC! I honestly…read morethink it is the absolute best Club sub I have ever eaten! it is an 11/10 for sure! the staff was extremely friendly, the restaurant was clean and in excellent condition, and it was made fresh. The bread was soft, the meat was stacked high, and the toppings were perfect! needless to say, I am OVERLY IMPRESSED! Knocked it outta the park Firehouse Subs! Great job!

So I went to steak' N shake for the first time in a long time the other night and I was very…read moredisappointed. When we arrived there was no workers in sight because a sign that said use the screen to order dine in or take out so we choose dine in. We got our milkshakes about 20 minutes after sitting down and I got the chocolate chip cookie dough and it was basically just vanilla. There was no pieces of anything in it and they gave it to us in to go cups even though we were dining in. Then we got our food about 45 minutes after that and they just called our number over the speaker and we did not get our cheese for our fries we paid for but the food was alright and they don't put seasoning for the fries on the table anymore. I went up asked for some seasoning and they said you have to pay $3 for it. All around I was not pleased. I don't know if they don't wanna pay for servers or just can't get good servers in but their new system seemed lazy, unhelpful and cheap. You have to order on your own, pick up your food at the front, refill your own drink and throw away your trash. It's like a cafeteria.

Went to this location on Tuesday employee and cook very unprofessional talking real loud about what…read morepeople ordered and how the cook can't believe how many people ordered the same thing . Sandwich I ordered arrived cold even the cheese on my burger was cold and the size of the steak burger was so small it was like I had ordered just a bum burger. Fries half done and cold . Won't be going back .

First time here and it was insanely busy (which is awesome for a local spot)…read more Our onion rings were really tasty and the flurries were just what was needed on a hot day. Can't believe it has taken me so long to try this place but I will be back.

The food is good, but the waffle fries are the best. I always ask for extra powder sugar & they…read moregive it to me. Better than all the rest!

A Tuesday afternoon at 2:30, so "busy" was not an issue. The space inside is nice; tables and…read moreseating around the perimeter, a few high-top tables for bigger-size parties, I suppose. I ordered a large Chicken Philly with extra mushrooms so I'd get a couple of meals out of it. The sandwich was good. It would be even better if the chicken were a tad more tender/juicy, but this is somewhat expected when dealing with "shaved meat" sandwiches. All in all, my sandwich was good. Their fries are cut thicker than, say, Wendy's, and had good, lite seasoning. Had a sample of their Mango Lemonade, and it was good too. Not overly sweet, good mango flavor (is it syrup?), a little lemon kick to remind you what the base is. A solid filling meal.

It was ok. I had the chicken cheesesteak and they barely put any mushrooms or onions on it. My…read morehusband got a Philly with whiz and it was better than the chicken Philly for sure. The fries were practically raw, they were so pale and undercooked. Overall just meh.

My family and I had recently moved to Lancaster and we have eaten at this rally's twice now…read more The food has been awesome every time! The burgers were hot and fresh and really good as well as the chili cheese fries! We will be back!

Just tried rally's for the first time and I am tryna save money so the 4 dollar meal deal caught my…read moreeye. It came with a double cheeseburger, fries, an apple pie, and a drink. It all tasted great, the guy who took our order was nice and patient seeing it was my first time. definitely worth four dollars. New favorite place to eat. Idk what ambiance is but it was good.

I know Chipotle very well and I know how much the quality can differ depending on the day,…read morelocation, and time. Some locations have poor staffing and it results in a bad experience, some days the steak might be too gristly or the rice too salty, and going in during the last hour of them being open almost guarantees a drop in quality and freshness I've been going to this location for a couple of weeks now, almost always right before closing time. And every time, the staff is friendly, the food is good, and they're pretty quick about it too But last night in particular was basically perfect. I've had more Chipotle burritos than I can count, and the one that was made for me last night was just perfect. The steak was cooked to a perfect medium-rare, the burrito was rolled super tight, and the rice had the perfect amount of moisture. And note, this is all 5 minutes before locking up the store! The crew seems to have a real fun time working with each other and it gives a pleasant aura. Hell, even the grill looked clean as a whistle. All I have to say is; keep it up guys. You make it really good way to justify the ungodly amounts I spend on steak burritos

The good , Heather the one making the food was working hard and trying to maintain a smile. The…read moremgr, Carmen, should not be a mgr., after seeing the facility, her demeanor, and the frustrations on the faces of the staff. The place was absolutely disgusting as far as cleanliness, she kept disappearing, and you could see the other 3 associates were fed up. They all seemed to be working hard, but no leadership or jumping in from Carmen. As a VP of Retail operations myself, I went up and complimented the remaining staff while Carmen was in the bathroom for an extended period of time. We were there and decided to eat there. Tables had been wiped down but you could tell by a dirty wet rag, trash over flowing, drink dispensers trashed. At check out ( which was done by Carmen after she had to be called up, she said sorry we don't have any trays, so she put our separate containers (queso etc, ) that was just sitting on the disgusting counter, on top of our exposed food. I immediately took them off and said we got it. We have been to this facility 30 times or more. Never has it been like this.. I hope the owners see this and address it. We were there on 7/19 at around 3:40pm The floors, tables, benches, bathrooms, checkout area... all needed immediate attention. And from the numerous times I've been there, it was not busy in comparison.

Their hamburgers at Sonic are delicious and served hot. I always go to the drive up and order…read more Their service is amazing. The Ambiance is like a 1960's drive in. The people are great and I recommend them to anyone.

We sat in two different stalls waiting for someone to take our order. They never did. I understand…read morebeing busy but an employee walked by us several times and never acknowledged us. We just drove away, I was tired of waiting after 20 minutes of trying.

Service was awful. Cashier was rude. Charged double for dumping a large pretzel bite into two small…read morecups because they cant give out cups to split between two small kids.

I usually wouldn't leave a review for a pretzel place, but this was the best Auntie Anne's pretzel…read moreI have ever gotten. I got the cinnamon and sugar nuggets, and they were super fresh and hot. They pretty much melted in my mouth. The customer service was top notch; this was definitely a good experience. Pretzel Nuggets 1-5=5. Customer Service 1-5=5.