Good orange Julius drinks, shakes, ice cream cones, etc. And burgers/fries. But the wait in drive-thru is always SO long! Even late on a Monday night. The employees are usually friendly. read more

Oh boy. My mom, sister, and I waited in the drive-thru line before the actual window for about 30ish minutes. We ordered, things went okay. We got to the window, and waited about 5-10 minutes before they even opened to receive payment. We got all our food, but not the 2 blizzards that we ordered. We waited another 10 minutes for our blizzards- when we finally got them, food was cold and one blizzard was pretty melted. My sister said she could see the blizzards sitting on the counter while not a single worker was paying attention to the drive-thru. Also, I seen a couple employee boys inside kind of just standing around looking confused- mind you, this is a dinner rush! When we paid for our food, the teenage girl worker says we somehow tipped $4 on accident? My mom didn't press anywhere near the tip button. They gave us the money back, but we also ordered 6 fry sauces and only got 3. We asked for the rest and the girl argued about it slightly for a goofy reason. Over all, the food quality isn't even worth the wait anymore. None of us are satisfied in the slightest. read more

Yummy blizzards and deliciously packed with all the good stuff! So happy they are open in the evenings. Drive-thru is slow but once you get the goods you realize the wait was worth it! Easy location to get in and out of. read more

I visited this location on 4/12/2026, ordering chicken strips and a blizzard and it gave me horrible food poisoning. Will not return.

This place never seems to have enough staff on hand. Some poor kid was working the register tonight and having to make ice cream and hand out grill orders. He could have used help. The wait was awful. read more

Man someone needs to send the health inspector her. Workers had ice cream all over them no gloves. The ice cream was really runny and did not flip it upside down then they gave it to us. Not very happy with it. read more

Terrible experience ignored for 10 minutes before they took our order. Fries were cold. Wife ordered chicken strip basket gravy was cold. Did not get her toast asked for it and it was handed to her bare handed. Had a gift card tried to get it to work twice cashier just said it did not work gave no effort to ask for help. Gift card was active we called before going to restaurant. Need to have some manager presence. Just kids running the place will not be back read more

Service was horrendous. Spent nearly 25 minutes in the drive through waiting for 2 small blizzards. There were 2 cars in front of us.. Got our order wrong so sent back the wrong order. Then I got a cup topped with blizzard and the rest just vanilla ice cream. Drive through attendant said she forgot our order cause she didn't wring it in and just guessed. read more

This is such a terrible place, they were sooooo slow and the workers were a mess. The place was so unsanitary and there were workers just sitting at tables on their phones not doing anything. The food was disgusting and such a waste of money. The smell was freakin atrocious when you walk in and smelt like restroom. The soda had no flavor and was total carbonation. The workers have no idea what they are doing and don't do anything. Wish i could give no stars but i have to leave at least one. read more

UPDATE: Night and day difference the last few months at this location. Our blizzards are actually cold and thick! They also have ample mix-ins. The the line is usually long due to Covid and the dining room being closed. However, the line moves at a decent rate. Service is friendly and kind. Overall, this location has improved greatly!!! Thanks for listening to my previous review!! read more

Dairy Queen Grill & Chill - Melted cookie jar blizzard - Burgers Near Me - Layton, Utah

seemed like it was a circus in there when we went. my blizzard was soup and they were all having issues figuring out the ice cream machine. food was not good and the service wasn't good either read more

Worst DQ I've been to. Ordered a brownie batter blizzard, but no brownie batter, just vanilla ice cream and a couple brownie chunks. Stay away, not worth your money read more

Seriously half a chicken strip? Whoever was prepping food had to taste it apparently. Never had issues with this Dairy Queen but come on. Not to mention they have probably been under the lamp for well over an hour given they are stiffer than a 2x4. Hope you get a laugh out of this cause I did read more

Dairy Queen Grill & Chill - 5 and a half when I ordered 6 - Burgers Near Me - Layton, Utah

Staff was nice and friendly, warm and quick service. Great place to enjoy an ice cream treat!. The ice cream cake looked great and was a very nice surprise!! read more

I will never be coming back to this DQ location. I have never experienced such bad service. The individual who took my order in the drive through handed me the wrong item and I said that I didn't order that and she freaked out at me and was so extremely rude and kept questioning me. She need some training on kindness. I have never experienced such an unkind person that. Not only was the employee rude can you please tell me how this cone I was given was worth $2.69. Worst made cone ever. Which I am sure was on purpose because she was mad. Do not come here. Go get ice cream somewhere else. read more

Dairy Queen Grill & Chill - Do not go to this DQ, this is what they gave me. Crap - Burgers Near Me - Layton, Utah

Super rude and lazy staff. Will strait up refuse orders during business hours because they are too overwhelmed with the other 5 customers waiting. Go to handel's down the road. Better quality and happy to have the business. read more

Complete disaster. Two young girls chatted while food sat and got cold and ice cream was served completely melted. Another employee asked the girls if they were busy, they said yes and continued to sit and talk.. People in front of us requested refunds because they never received their food and couldn't wait any longer. I believe Covid has ruined customer service, however, I haven't had this bad of service in a very long time. With that said, there was a young man taking orders that was very respectful and was the only redeeming quality. He deserves to be recognized. read more

Stopped for dinner on the way home Friday afternoon and ordered 2 - 4 piece chicken strip meals. After waiting 10 minutes to get our order at the drive up window, we got our order. The chicken "strips" were really just large nuggets and were as tough as jerky. I am not sure if this was due to overcooking or leaving them for hours under the warmer. The usually great fries were about half an order each box and were just as tough as the chicken jerky strips. I guess this is another restaurant to mark off the possible places to eat. We used to love the DQ and the chicken strips were one of our favorite. Please explain the mentality behind raising prices and cutting order size and quality. To me that is the first step to loosing all of you customers and without customers you have no business. read more

Worst DQ I've been to. Called our order number so we picked up our ice cream. Got to table and realized it was wrong. Took it back and our receipt and got it straightened out. Watched employee hand some of the blizzards we had returned to another customer. Waited 20 more minutes for food. Got it to our table and realized we were missing a bunch. Took receipt to counter and was told we had picked up the wrong order. I said we picked up our number and was told there were 2 orders with same number and was asked to bring our food back. I told employe that my kids had opened everything but the chicken meal. Was told to get it. Employee took it and put it in other customers bag. Watched employees wipe dripping caramel on the side of the counters; pick a stack of cups off the floor and put them on the counter; drop sundae cups on a messy ice cream covered counter and pick them and use them. Does anyone here have a food handlers permit? As a former assistant manager at a fast food restaurant, I would have fired this entire crew. read more

My toddlers kids meal milk today was expired by three months. We also did not get the kids mill treat that comes with it. Check you're bad before you leave so you get what you pay for. read more

Dairy Queen Grill & Chill - kids meal milk is bad by three months. Glad I noticed the date before I gave it to my baby girl. - Burgers Near Me - Layton, Utah

I have never witnessed anything more disfunctional in my life. Didn't know whether to laugh or get mad. Every staff member had no idea what they were doing. I was just watching every order get messed up. We got our food, our order was wrong, our shakes were melty and our fries were cold. So I took back our fries and then waited for a long time and had to keep reminding them that I had fries. Disappointed I wasted my money and time coming here. read more

I love this particular DQ location, far more than any other, and hence the lofty 5 stars. The store is always clean, including the bathrooms...which can be a total crapshoot at most fast food stops. (Pun intended) The service is always fast and friendly, but even more importantly, it is professional. There are 2 different managers - AJ and Paige - that go out of their way to check and see if we are enjoying our meal. Very refreshing! I should probably mention some food in this review. . Everybody knows their ice cream rocks. I love their Blizzards and dipped cones. But those Dilly Bars! What can I say? I'm a 2 fisted Dilly Bar crusher!But the crazy thing is how good the rest of the menu is. I really like their burgers! Their menu is constantly changing...specifically just to tempt me, I'm sure. read more

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The ice cream quality is good and you won't regret the purchase. The speed is slow most times, but the crew is nice and friendly which makes up for it on drive thru (I don't order other food items and always do drive thru). The other food items are okayish so I go elsewhere for those. Ice creams is what this place shines at. PS No Apple Pay. read more

Line was long and slow. Their appeared to be lots of employees and a lot of talking not working. Similar to the other review, they don't want your feedback. I ordered a pumpkin pie blizzard with pecans added and when I got home, there were no pecans. I did not get a receipt so I don't know if I got charged. The two small cones were kids size, not smalls, and my sons cheese curds weren't hot and tasted like they had been sitting there or were stale before cooked. It's a bummer that it's the only DQ near Kaysville. read more

This location seems to be suffering, as the lights are all off by 8pm. Not sure if their store hours just need to be updated online and on their doors, but the drive through is often closed by 830. It doesn't seem like they have a lack of potential customers looking to buy, just lack of keeping the doors open. Hope this is temporary- in this state they can't last much longer. read more

My wife and I stopped into Kaysville Dairy Queen on 07/23/21 to get Blizzards for the family. It was hot so when we got them home we put them in the freezer and everyone waited for them to freeze a little. When we got them out we discovered one was made incorrectly and so one of us didn't get to eat theirs. We returned (with the receipt) on 07/24 to get the small blizzard remade and were told that there was nothing they could do for us. What great customer service! We've been going to that DQ for over 10 years and they couldn't replace a small blizzard? Won't be going back again!!! read more

Really enjoy the chicken and fries with gravy. Great service with smiles. Loved waiting here while I was waiting for an appointment. read more

Dairy Queen Grill & Chill - Fries and delicious gravy - Burgers Near Me - Layton, Utah

This place is awful and has a sign in the drive up window that basically tells the customer that they do not want to hear criticism, they think their employees are wonderful. I would very much disagree. They take too long to make the items and they often make mistakes. I have been there several times and they never get my order correct. And today was the last straw. I got one of their burgers, the two cheese bacon burger. I asked to have just the cheddar cheese because I do not like the other cheese they put on it. Some funky white cheese. They put both cheeses on the burger today and this is the third they have failed to fill my order correctly. Furthermore, the tomato they put on the sandwich was half rotten and tasted awful as well as the lettuce. I will not go back and I would never, ever, recommend this place. read more

In high school, I worked at a Dairy Queen so I have a soft spot for the crews at these places. This one is pretty good. I have had good experiences all of the times I have been. It is the cleanest restaurant? No. Is it the fastest? No. But they deliver Dairy Queen quality food at Dairy Queen prices. The last time I went I got some blizzards and the ice cream wasn't "over the top" like I remember making back in the day. Because the ice cream was all below the rim, it wasn't too impressive for them to hand the cups to me upside down. But the ratio of candy to ice cream was spot on. So, if you want Dairy Queen, this place is a good option. read more

Went to this Dairy Queen the other day and purchased a large fries and a blizzard . The fries were over cooked like eating rocks and cold. The blizzard came out melted and they put gummy candy in it, very odd. Don't recommend! read more

If you like reheated or old food this is the place for you! When I pulled up in the drive thru I did ask if I could place two orders. The tone in the employees voice when replied with a yes was definitely not a true yes. You could tell she was annoyed. Neither of us had big orders but it took forever. The best part is they have a sign on the window saying to treat the employees nicely or you can apply and do their job better or something to that note. I took the order home (about 6 minutes away) to find it cold. The fries and pretzel sticks ice cold and reheated or from hours before. I called and they offered to remake my food. Went back and added one hamburger to the order. I had to request the added burger cause they forgot it. I even had a receipt showing I just bought and added one. This burger was not added to the original order because they missed adding to the order. The missed the added burger and I had to ask for it. Because they did remake my order and was fairly kind i gave two stars. read more

My mother and I got there 30 minutes before they closed. Whoever was working there today October 27, 2021 was AMAZING! They were very kind and did great with the food. Which is surprising since my mom and I got late. Didn't even mess up the orders which was great too. Would definitely recommend this specific Dairy Queen. Used to go there a lot before my mother and I moved, and it still hasn't failed me. :) read more

Horrible service. I ordered a large Reese's Blizzard and a Large Oreo Cheesecake. They first handed me a Oreo and I thought "not right but that's okay" and then they handed me an Oreo cheesecake and shut the window. I tried to get their attention, then honked, then tapped on the window and a girl working turned around and rolled her eyes and walked away. She returned and after I told her my order was wrong they continued to insist that I owed $5 more dollars because I hadn't paid for the third shake when I just wanted the correct one. After explaining three times that I was there for two milkshakes and did not order two Oreo they finally made it and asked for the wrong one back. Horrible customer service and disrespect for a simple fix. read more

Maybe it's because half of my family worked here when I was younger. Maybe it's because my dad would always take me here for treats when I was younger. Maybe it's because it's just down the street from my house. Whatever the reason, I LOVE Dairy Queen's dipped cones and fries! Honestly, I think it's one of the best treats out there! You'd think that living within walking distance of your choice ice cream spot, you' get sick of it... No. Not me. Not Dairy Queen. Blizzards, pretty good. I personally recommend the Blizzard - with a little extra Butterfinger (for free, if you think you can swing it!). But the dipped cones are why I love Dairy Queen. I just get the small size, it seems to do me just fine. And the kids finish their kid's size cones as well. Somehow, I always convince myself to also get fries too. Usually, it's after I've already started eating my cone. I'll just smell them or see the advertisements they have there on the table of different deals. Either way, it gets me 90% of the time. Who woulda thunk it? I give Dairy Queen 5 stars because it's so dang tasty! It's fun to take the kids for an afternoon or evening treat. (especially for Daddy/Daughter dates) And also, the five stars from me ifodor nostalgia. It just makes me feel like a kid again! read more

Dairy Queen Grill & Chill - Who doesn't LOVE a dipped come and some fries from DQ? We secretly came here for me, not the kids. - Burgers Near Me - Layton, Utah

Drive thru experience after many visits: - Many mistakes - they 90% of the time mess up our order. - One of the older lady employees was rude to me when I tried to confirm that they heard and got our order right. -The manager with the short 'sassy mom' hairdo is always unfriendly and far from a good leader - I only go back because I need my blizzards. Pretty pathetic management. **UPDATE** July 2017 Went back to this location mostly because I'm lazy and don't want to drive to their other locations. I know, weak. Anyway, they messed up my order again - I asked for chocolate ice cream and they gave me a vanilla. Pretty simple fix right? Well when the employee went back to tell the manager that we wanted chocolate ice cream, the manager rolled her eyes and threw her head back like 'what an inconvenience!' It was almost humorous how childish it was. I really hope that manager is reading this review right now, I hope she's able to learn and improve. Anyways guys, I'll keep you posted on how dumb I am to keep going back hahahaha read more

I had the chicken mozzarella combo not too bad. The btead was very good and they cell ice cream cakes as seen in the picture. read more

Dairy Queen Grill & Chill - Burgers Near Me - Layton, Utah

Normally I go out of my way to write good reviews but this DQ is filthy and the food is cold and very sloppy. I had to do a second order after they realized they were out of shrimp so I ordered a cheeseburger and a honey bbq chicken basket, the cheeseburger had been around since earlier in the day and the 6 piece chicken basket was covered in the wrong sauce and had about 12 tiny pieces of sloppy chicken piled on top of the fries which were covered in BBQ sauce and not edible OH and today have $40 worth of charges on my debit card from this filthy unorganized establishment for $11 worth of inedible food. Wow... their phone is busy so I will go in and see if they correct the issue. read more

Phoned to order birthday cake, was told couldn't order the cake with the design I wanted over the phone and had to order online. Ordered online, received confirmation, including price ($26.49). Arrived to pick up cake, took 4 people 17 mins to figure it out. Finally got the cake and noticed there was a extra charge, was advised that store charges extra for the picture I picked however when ordered online (picture included) the price was cheaper. Manager says "that's what they charge at that store"Not wanting to continue to wait with my baby I paid and left. Since when does each Dairy Queen restaurant get to charge whatever prices they wanted? Total incompetence, will not be back. read more

When I'm in the mood for ice cream, banana split or a root beer freeze, this is my go to place. I've lived in several cities across the country I've only found one place, in Carpinteria California that was any better. I couldn't tell you how the food is here because I cannot ever remember anything other than ice cream here. read more

Seriously the slowest place ever, how can it take 30 mins to make a single ice cream cone!!! Every single time, won't be going back.