The Menomonie Dairy Queen has become a joke! The lobby is seldom open and totally closed on Monday's. How many fast food restaurants do you see closed during the week?They are right next to a State University campus. Are they worried they won't get enough foot traffic? The drive up window is usually backed up to the street and the wait is forever to place your order. The drive up area doesn't have enough space between the windows and vehicles become sandwiched in, adding to the traffic jam issue. If this happened occasionally it would be understandable, but this issue seems to be the norm. The food is ok but it's just regular fast food and don't most people go to Dairy Queen for the ice cream? The employees seem to be doing their best and friendly enough considering what they are dealing with. The building is from the 1960's and you have to access the bathroom from the outside. Geez.... read more

Workers were very rude compared to other locations I've too. While I was ordering one of the workers (who was not taking my order and came out of no where) decided to cut me off mid order and yell at me about how one of the things I was ordering was going to be a while and when I said that it was okay she just scarfed and rolled her eyes at me then continued to go to the back and yell some more and slam things around. read more

Don't do online order from DQ if you want to have your money stolen. Said that they don't have my order even though I have the confirmation email and the order has been taken out of my account. read more

Workers were loudly yelling in the back, and they gave us half the portion of our fries. We heard them spitting in the back and loudly making racist jokes. Don't come here read more

DO NOT GO THERE. There are rude workers. Tables don't get clean. Takes really long to get your food. The rude workers slams your stuff on the countertop and has no manner. Sad to say this place is terrible no customer service at all. read more

The food here is great and I have no complaints about that. The service is absolutely garbage. Kids who work here are straight up rude and cut you off during ordering at the drive through. They ask "is that it?" After every single item. Of course there's more. Do you see all of the hungry people in my car?! Because of this, communication is poor and orders are not understood. I've given this place years to get their act together and it's apparent that's not going to happen. Here's your 1 star DQ and I'll never return to your establishment again. Teach those mouth breathing teenagers some respect. Your management could use the same. read more

not good at all, didn't get any of our orders right. 4 blizzards all wrong, very disappointed right now on the couch, as now they are closing up and unable to change it. Be better read more

I decided to take my two kids to Dairy Queen for ice cream after we had dinner. There was a very long line but we still waited. Patiently I ordered two chocolate ice cream dipped cones and when I get up to the window to pay there's two chocolate dip sundaes waiting for me, I tell them that's not what I ordered. I ordered two chocolate dipped ice cream cones and he argued with me that I ordered some chocolate dip sundaes he refuses to correct the order tells me I'm holding up the line and closes the glass on me so I can no longer talk to him! read more

Messed up our order and the manager was extremely unprofessional and refused to fix their mistake. He acted very erratic and unhinged. Horrid customer service. Steer clear. read more

This dairy queen sucks so bad I had the most insane and out of control interaction with one of the "managers" The person that took my order was so rude they refused to serve me what I ordered because they didn't like my choice. They talked down to me and laughed at my order. I cannot believe whoever is working and if they are the manager or not. The environment seems extremely hostile and that worker needs to be removed. He should be working at a place where he doesn't need to engage in customer service or any social interactions. That was the worst experiences I've ever had with anyone in customer service. I will be informing all of my friends to NOT give that DQ business. I came to get ice cream and instead got Belittled are you kidding me? read more

Great locally owned place to get ice cream or food. Walking distance from campus. Staff is pretty friendly and the inside is small but clean. Tables are washed and they do a good job. read more

Stopped to get my son (2 yr.) something to eat quick before picking up his brother since we had done a lot running around. The customer serviced instantly sucked. The girl taking my order didn't even hide her attitude. Made me feel like it was such an inconvenience for me to be there. Then when I got my food it's like they just nuked my chicken and fries and threw into a box together. There barely any fries they were all very small end pieces. There only enough for my son to eat. He didn't want nothing to do with the chicken as it had way too much bbq sauce on it and it was too hard for him to bite into. Like I get that it's ran by college students but it's not that hard to have some decency when serving customers. I'd rather drive all the way to Eau Claire then ever come back here. At least in Eau Claire I'll get what I paid for. read more

Took a long time to get our blizzards. The royal blizzard was not made correctly and was just ice cream and a couple chunks. They also did not wipe down our cups and we had a big mess. read more

Extremely slow. When a woman gives me my order in the trash so she just goes here you go and it's been that like that every single time. I never once got a thank you from her or anything. However, there was one bright spot, a guy who's pretty nice at the first window and sometimes inside as well. read more

You know what? All these other reviewers are just jealous. JEALOUS. Dairy Queen is good I love u guys. Also happy pride month Yelp is for gays ONLY now. :) also the power I feel, singlehandedly bringing this Dairy Queen's rating up a star is unlike anything I've ever felt xoxo luv ya bye read more

They forgot my sundae in the drive thru. Waited five minutes for someone to come back, we even knocked on the window, but no one came. Finally decided to just park and go inside and show them the receipt. They gave us the icecream, but didn't receive any sort of apology for the inconvenience. I've been going here for years and their customer service has always been bad. read more