When I walked into this Five Guys location, I was greeted warmly with "Hello, welcome to Five…read moreGuys," which was a great start. My order was taken quickly, and the food was prepared fast and tasted fresh. Most of the staff I encountered were pleasant and professional. Unfortunately, I did have a negative experience with one employee that really stood out. While I was waiting and leaning on a table, a staff member came around spraying and wiping tables nearby. Instead of waiting until I had moved or politely asking me to step aside so he could clean, he started spraying and wiping the very table I was leaning on--without saying "excuse me," "sir, could you move," or offering any kind of courtesy. As a customer, that came across as rude and unprofessional. Simple communication and respect go a long way, and in this case, there was none. Even after I moved and looked at him, he didn't acknowledge me or offer any apology. It left me feeling as though the action was dismissive, if not deliberately disrespectful. To be clear, the rest of the team did a good job and the food itself was up to Five Guys standards. But this one interaction left a negative impression on my visit. I hope management will address this so that all customers are treated with the same level of courtesy and respect that's expected in customer service.

Love this location food is always fresh!! Employees are so friendly. Always my go to when I want a…read moregood burger!

As a previous employee here...please do not eat here. There are workers who drink on the job, who…read moreare genuinely rude to customers in presenting window and drive thru. They make food with NO gloves on 75% of the time, and dont wash their hands. How I knew? They were out of soap dispenser stuff for a week. Waiting until trucks came by. They dont follow protocol with employees so honestly managers and employees just eat what they want. Its dirty, in the back theres sauce containers that deadass just are splattered on the walls and let flies gather around it until its time to clean for the inspector comes around. One employee rolls blunts on the food line, imagine if that gets in your kids burger or sandwich. Im being so serious, please, for your HEALTH. do not eat here.

This location is absolutely filthy. Floor is sticky, walls and tables were covered with residue…read moreand unwiped splashes. Bathroom was abhorrent. It has obviously taken awhile for the conditions to deteriorate to this level. The Health Department needs to get involved.

Chicken bites were not cooked fully and chewy bad place all fries were hard and cold…read moreAnd my lemonade was water down and my wife was to sour she says

Stopped here on road trip, long line in drive thru moved fast. Parking lot clean, food hot crispy…read moreand delicious and sweet tea deicous too. Lady working drive thru I believe her name was Haley friendly fast and effecient, if I am in area again I would stop here (actually got off highway to go to Wendys as that was what on food sign on highway) but then saw the Checkers on same street. Glad I went here!!

The rudeness of the counter staff at the register could improve drastically as I am a United States…read moreAir Force veteran but I was told I needed to be in uniform to receive a discount for the wonderful food that is served at the establishment the girl at the register was extremely rude and we felt very rushed when we were being served as well there is definitely room for great improvement in this area

We eat at Jersey Mikes fairly frequently while travelling. Their gluten free roll beats all the…read morecompetition. This is by far the best run Jersey Mikes we have visited. Its exceptional. We travel by RV and have stopped in Morgantown, Scranton and Annapolis locations, all disappointments. The Hurricane/Teays Valley location consistently provides quality food and service.

I was here one time after I spent some a day in Cabell County. A buddy of mine who used to live in…read moreSouth Charleston told me about this place, which is ironic because he never even heard of it. He said it's pretty good. Luckily, King's Kitchen didn't hurt my brain like that previous sentence hurt yours, so we're good there. The wings are excellent, but the cheeseburger was mid. They make pretty good lettuce there. The service was friendly, but two people in the kitchen (the one guy was changing fryer grease) made the service operate on island time. I took a leak like twice before enjoying the heart attack on a bun. The ambiance was strange, yet simple and charming. I'll be back when I get all the mud off of my shoes.

Food is great! Reason for the 3 stars is because their delivery service is terrible. They either…read moredon't include things you ordered, or give you something completely different. I would recommend this place but only if you want to go into the restaurant. DO NOT GET DELIVERY!!!!!!

This is a little bar & grill. Hamburgers are delicious! It's our go-to!! Love this place!!read more

My wife and I decided to try out this restaurant after an appointment across the street. We…read morenormally wouldn't go for the "Bar & Grill" due to the noise and crowd that normally comes to mind. We walked inside and it really wasn't too busy. We chose a seat near the restroom and were almost immediately greeted and our order taken. Once our food arrived (maybe 10 minutes after we ordered), we realized we made a good choice. The deluxe burger was delicious. My wife ordered the club sandwich, which was also amazing. The onion rings were thick, and the fries were great. Would definitely recommend!

We had the sweetest waiter, our food was so delicious, and the place was very clean. I got the…read morejammin' burger and my fiance got the Big Dill burger. I was thoroughly impressed with it. We traveled from Charleston, and it was very worth it. I think they should offer ranch with the potato boats and my fiancé would agree.

this place was fantastic- the hot honey burger - the chicken tenders - the french onion soup was…read moreall just so amazing! our waiter was so kind and attentive! the place was very welcoming and the signage was just so fun! 1000/10

Staff are very nice and sweet! Restaurant looks tidy and the food is great. Thank you for your…read moreservice :)

Honestly one of the best meals I've had at Panera! Stopped…read moreby on a road trip with a lot more road ahead.... Easy on/ off road access for those traveling. Counter employee, Deborah, was super friendly. Got my usual pic two, but my first cup of autumn squash soup of the season. I honestly should have just gotten a bowl- creamy and delicious. Paired it with my standard chicken frontera sandwich ( half), which I was too full to finish. I've been deferring to the staff to give me either chips or the baguette and have always been given chips, but today was the latter. My piece was fantastic-- soft inside and not too well done outer----omg. Thanks for a fantastic meal!

We made the drive from Sissonville to Hurricane for a late-night dinner in celebration of West…read moreVirginia Day, and overall, it was a very enjoyable experience. The food was excellent, and the atmosphere warm and inviting. While the service left some room for improvement, it was ultimately satisfactory and didn't detract significantly from the evening. We started with their signature Pepperoni Rolls--stuffed with pepperoni, ricotta, and mozzarella, seasoned with garlic salt, then wrapped and topped with melted butter and parmesan cheese. They were absolutely delicious, and perfectly enjoyable with or without the accompanying marinara sauce. We also tried the Wild & Wonderful Wings (traditional, mild sauce), which both the kids and I found to be flavorful and well-balanced. The "Big Azz Pretzel" lived up to its name in size, and our party of six had no trouble finishing it. My husband opted for the Atomic Andi Burger, featuring jalapeño cream cheese, which he thoroughly enjoyed (he nearly inhaled it); I sampled a bite and found it to be rich and flavorful. The kids ordered off the children's menu: one had a cheese quesadilla--though we wished it came with a side of salsa or sour cream--and another had the Steak Tips with fries, which were a hit, especially when paired with A1 Steak Sauce. Each meal came with a generous serving of thick-cut fries. All in all, a delightful meal worth the drive. We'll definitely be returning.

We got the deviled eggs for an appetizer and we gobbled them up so fast, delicious! I got the…read morebarbecue potato skillet and my husband got a Cobb salad. We were pleased with our meal! Very good eats! A few things: the ranch dressing for our salads was a bit thin, and the serving for the dressing was sparse. We had to ask for extra and even then it lacked in flavor. Our table was sticky upon sitting down, never a great first impression. And lastly, nitpicking here, but the silverware is like school cafeteria silverware. It was bent up and our knives wouldn't hardly go through the tines for cutting. Overall, a good place to stop for a decent meal!

Great food, friendly faces, and clean. Great place to eat…read morein Teays Valley. Great food, friendly faces, and clean. Great place to eat in Teays Valley.

My go to for Mexican food. Tuesday offers all day margarita specials (usually there on Tuesdays)…read more Very reasonable prices. The Chori pollo is delicious.