Got some custom embroidered hats here. Price is on point, staff is knowledgeable and worked with me…read moreto make my design look great. I've ordered custom stuff from other places before and they often have imperfections or the staff didn't really care if your design was actually going to come out looking good with the background, size, etc, so I appreciate HatStop taking their time and working with me. The final product came out looking super clean!!! Def recommend. Also, huuuge selection of hats and accessories that I haven't been able to find anywhere else in WA.

So much to choose from, the variety of choices is awesome. Great service and good prices!read more

The older lady that does Amazon returns here must hate her life and job. Rude, snappy, and slow…read more She makes it an issue to almost reprimand you for showing her more than one barcode for her to scan the returns "because I have to process them individually first" according to her. The whole vibe with her is negative. Seriously if you dislike your job or people this much, just find a new job if you're going to come off as miserable. The attitude is the exact same every time I have to be helped by her. Today she magically popped behind the counter as SOON as it was my turn, after waiting in a long line. I found it a bit coincidental considering I dont care to be helped by her. I know its a return line but like yeah. The experience could be way better. It doesn't help that this store is also a ghost town, most likely because of their terrible selection on just about everything. I think Amazon returns is the only thing keeping this location in business because it sure isn't any customers shopping here.

I would not recommend going to this location. They have one check out area that is responsible for…read morereturns and customers buying items. It takes too long to check out when customers are returning items without receipts and they are under staffed. I've been to other locations with self checkout, which is faster and customer are much happy. Save your time and choose another location.

From the moment I stepped through the doors at FWCJ, I knew this would be different. The store…read moreitself feels inviting, stocked with a selection that seems to go on forever, yet the true heart of the experience is the people. Donna greeted me with a genuine warmth that told me she loves what she does. She's incredibly patient, taking the time to explain the nuances of history in the antique pieces, the metals, stones, and settings in a way that makes sense. She encouraged curiosity, inviting me to try on anything that sparked joy, no pressure--just possibilities. Brandon and Sean kept the energy high with their easy smiles and readiness to help whenever needed. The whole team made it feel less like a purchase and more like a thoughtful journey toward something meaningful. When we decided to upgrade our wedding rings, the experience only got better. I found a beautiful Art Deco piece that just fits what I was looking for perfectly. We both found pieces we love, the price was fair, and the service was flawless from start to finish. If you want a jewelry shopping experience that's educational, stress-free, and truly welcoming--where you're treated like family--this is the place to go. Five stars from us.

When we first came in we were welcomed in and told to wait for an available associate, no biggie…read more We walked around and looked at what they had. Brandon was the first to help us and apologized saying he didn't realize we were waiting. Again, no big deal he got right into figuring out what we had come in for. We said we wanted to look at engagement rights together and wanna see what we like and don't like cause how can you know unless you go try some on. We were then sat down with another associate, Sean. Idk if he was just looking to make only money that day but customer experience was horrible. He was asking what I was looking for I said I'm leaning towards a Dutch marquise but know they're hard to come by so I wanted to see marquise in person on my finger to get an idea if I'd like it in real life. Brandon had already laid out some marquise for me beforehand so Sean showed be them again and then talked AT me and explained what I wanted was an elongated hex... thank you, thats great to know although both are correct. He explained what cut and clarity were. Not something I was confused about but again, thanks. He pulled up some from his source and told us how much they were and it felt as if he was trying to make us leave or scare us away by mentioning the prices. Then he asked for timeline and my boyfriend didn't wanna say exactly what the timeline was in front of me and it's like a switch went off and he just wanted us out of his store. He was like okay well here's my card and lmk when you guys are ready. And then we just sat there in an awkward silence for a moment cause he dismissed us so fast we couldn't even process we were being kicked out lol. Anyway... I would not recommend coming here unless you can be perceived as being loaded, if you get what I'm saying. Horrible customer service from Sean. Brandon however, was great. Really wanted to support a jeweler local to us but I could never spend money at a place that treats their potential customers like this.

The selection in here is pretty good they have a lot of Ateez, Straykids, New Jeans, and even quite…read morea bit of Cortis. They also have quite a lot of photocards in the middle of the store, but the pricing is confusing, and the ones that were priced seemed a bit much. The store also seemed quite a bit disorganized and not finished in some areas. A lot of the extra stuff like the accessories and stuffed animals were hard to tell if they were official or not since they seemed to have lomo card packs and such. They were playing great music though and the people in the store seemed to be having a good time and getting help when asked.

This store is very cute! Cute kpop merch and lots of photo cards!…read more HOWEVER, I just bought some smiskis from this place.. one from the work series for $9.99 and one from the bath series $14.99. After opening them, they are both fake replicas. They don't have the matte finish and are smaller than the originals. Bought them on impulse, so I didn't check them well enough before purchasing! My bad. Do some research before purchasing.

I was looking for a particular clothing item that was not available at another store. This…read morelocation had the item available in more sizes than the other location. The store was clean and organized. The staff was friendly and helpful too.

Dick's Sporting Goods in Federal Way is one of the best spots to shop for soccer supplies, camping…read morechairs, and work out gear. They also are incredibly generous and supportive to local youth soccer teams and clubs. They donated 400 balls to Norpoint Soccer Club as well as to their annual fundraiser. Dick's Sporting Good's really gives back to the local community and are a business to support. We come here every season to get new gear for our daughter to use while she plays soccer. The staff here are also really nice, well trained, and very helpful.

The retail staff here is always super nice. I found them To…read morebe always helpful. The store is clean and well organized. Most of the time if I am able to find the item online they price match with the online price.

I have always had great service here. They always make an effort to greet customers who enter…read morewarmly and the check out process is always quick and efficient. The selection here is great too, my mom and I usually come out here with a few pairs to choose between from or we just get them all. The prices here are fair and if you are part of their rewards program, you definitely get some great deals or coupons on top of their already lower prices. The store is organized well too! You can find things you need easily from clearance shoes or items, accessories, socks, and other goodies! The store seems to be clean and well-maintained. They play great shopping music to listen to while you browse. Definitely glad we have a DSW close by as there aren't too many stores in Washington.

Boring selection. Rude counter service. Received an online…read moreorder. Shoes were filthy when I took them from the box-obviously worn. When I told the counter girl it made me not want to shop at DSW she said, snottily, you don't have to. Eventually went on to say it's not their fault. Would have been appropriate for her to at least say she hopes my next experience is better. Manager was not interested in my complaint about her.

I like this store very much. This store is BIG! You can spend a long time browsing for shoes. The…read morestaff is extremely helpful. Occasionally I need to return unworn shoes purchased from Skechers on line. The staff is friendly and helpful. There is never a problem. If you have not tried Skechers recently, you should try the Cozy Fit style which is comfortable and an excellent value too. Many are washable.

Skechers Auburn (Outlet) store has a good selection of colors, sizes, and styles, and great value…read moreprice (compared to so many other "comfortable" shoe brands). But speaking to an important element of Sketchers worth talking about: Sketchers generally hires kind and helpful people who are polite and have common sense. This is one of the big reasons I've kept shopping Sketchers so many years, and faithfully use my Sketcher's rewards account. Employees really do matter. They climb ladders, and order shoes that are not in stock for shipping to people's homes. They are shoe heroes for helping me find comfy shoes for my aching feet. Yesterday afternoon, two employees at the Outlet Collection in Auburn kindly helped me after a bungled return at a sister store in Federal Way. Worthy of noting: the Federal Way incident was the first of its kind in all the years I've been shopping Sketchers stores I cannot say enough good things about Auburn's Outlet Collection store employees, and Sketchers rewards account and receipts that come to my phone.

I have visited this shop at its old location and now at its new location. Empress Imani has a…read morebeautiful soul and genuine heart. Out side of the great customer service I love visiting the shop to get their Homemade incense. I live all the way in Monroe Washington, but I will drive all the way down just to replenish my incense once or twice a month and to overall just enjoy the great vibes of the shop. The shop owner is very knowledgeable and very helpful as well with natural remedies, etc.

Service is amazing her selection is very unique and and of value. Don't miss out on a variety…read moreunique selection that will fit your personality.

THE COMMONS @ FEDERAL WAY…read more Parking is available right out front, with plenty of free spots for customers. There is also handicap parking conveniently located in front. I've been to this common area a few times before, and it honestly feels pretty quiet, almost to the point where it's not really worth going out of your way to drive here. The main attraction that draws people in is the movie theater, but aside from that, many of the surrounding stores have already closed down. There doesn't seem to be much renovation happening or many new businesses opening up at the moment. I do hope that more businesses move in down the line, as the space itself is very large and spacious. Overall, it's a calm and quiet area, with a few decent spots to walk around, but not much else going on right now.

Not really good mall Only cinema here is good and ice cream…read more, but pretty clean inside