I called last minute for leis to be delivered to the Hilton Waikoloa. The ladies were so nice and…read moresent them in time for my daughter's birthday. They were so pretty and smelled wonderful!

Our Lehua graduated from University of Hawai'i at Hilo this weekend and of course we had to get her…read morea Lehua Lei Po'o and you guys delivered. She cried when we put it on her, not one person in the entire graduation had anything close to it. Thank you again, Mahalo, Mahalo!!!!

What an amazing and special flower shop! My cousin ended up in the hospital while on vacation on…read morethe big island and it happened to be the day before Christmas eve. The flower shop, although super swamped managed to listen to my voicemail, text me and coordinate not only the most beautiful mini bouquet, but also added special tea and picked up some books and special gifts to bring to her post surgery. The owner Laura is an artist and the care by her staff (thanks Rosa!!) during their busiest season was truly appreciated and exceptional!!!

I'm so happy with the arraignment you made for my daughter's birthday…read more This is the 2nd year I've used you. Thank you so much for doing such an amazing job on the flowers for Ashleigh! She loved them! I love them! The Lillie's are her faves! You guys rock!! You went above & beyond to accommodate the last minute change to the delivery! I will definitely use your shop again!

Such sweet humans working here! They helped us with lei for a viewing. It was stressful and last…read moreminute for us, but everyone here was so sweet and understanding. Their flowers and plants are beautiful. I refer everyone to them!

I placed an order for my moms birthday a few days before and I was so happy with the outcome! I…read morecalled and chose the small tropical flower sample and requested extra tuberose and gardenia. The woman I spoke to on the phone was so kind and wrote a sweet message in the nicest handwriting. I couldn't be with my mom for her birthday but the flowers made her extra happy and the arrangement was beautiful and smelled INCREDIBLE. Delivered in cold water and at the perfect time of day. The price for the flowers was incredible and I was happy to provide an extra tip. Thank you for making my mom's day special!

I am so extremely disappointed with the lack of service by this company. I spent a considerable…read moreamount of time reviewing their floral offerings on their website before finally settling on one design. I specifically chose the design I did because of the floral content as well as the color scheme. I specifically chose one that did NOT have bold colors. I even spoke to the shop the day after I placed the order to confirm delivery time and no mention was made at all about needing to make any changes. This business apparently uses an iPhone for their business phone and employs text messaging. That's not a problem at all however it does demonstrate the ease at which communication regarding changes could have been. Instead they chose to use completely different and cheaper flowers in what they delivered vs what I ordered. I say cheaper because anyone who knows anything knows that mums are cheap and when it comes to Hawaii so are bird of paradise. They grow everywhere. I was told that "some of the flowers were out of season". Which ones? The noticeably missing ORCHIDS? I'm supposed to believe that orchids were "out of season" on a Hawaiian island where orchid leis abound? All I wanted was what I ordered. Nothing more, nothing less. It was intended to be for my sister who was getting married and it cost me $157!! If I wanted the flower type they gave me, I could have ordered a significantly LARGER arrangement for less money!! In the screenshots you can see the shop insisted they would go pick it back up and they would reach out to the bride. I felt this was disruptive but whatever. Well, they NEVER did that. This matters because of how they handled my dispute with PayPal. When I tried to follow up (as seen in the text conversation) they blocked me. I tried calling and it wouldn't even ring it was immediately sent to voicemail. That's what happens when you're blocked. I opened a dispute with PayPal since there was no further way for me to communicate. They first offered me $75 as a partial refund. Unacceptable. I'm not paying even $1 for something I didn't order. It takes time to move through the dispute process so approximately 2 weeks later they did offer a full refund. The catch? They wanted the item returned with a tracking number. What a scam. They knew full well that wasn't possible and would cause the case to be decided in their favor and they get to keep my money. What was I supposed to send them? A box of random dead flowers? Those flowers were long dead and in a Hawaiian landfill somewhere. They could have had their product back had they gone and picked it up like they said. They never even attempted to reach out to her. If I could give them zero stars I would. I'm not one to make negative reviews, I prefer to leave positive reviews because there are never enough of those, especially for small businesses. These people cheated me out of my money and I would never recommend them to anyone. Ever. I think they know how to work the system and have likely done this to people before. Shame on you for taking advantage of anyone in this economy where folks can barely afford groceries. Definitely no mahalo here.

The only people to get flowers from on the Big Island. I've used Nicco's a number of times for…read moreanniversary, birthday, Valentine's Day and I have not been disappointed. A true Hawaiian icon, they're friendly, prompt, and a delight to do business with. Excellent flowers and arrangements.

Nani was easy to work with and I was calling from another island. She had all our floral…read morearrangements that we ordered delivered on time and actually before the requested time. They all turned out beautiful and we got many compliments. And these were for a funeral service. I would highly recommend doing business with them. Great service and beautiful arrangements.

She is such a godsend. My husband and I decided to elope last minute while on the island. I wanted…read morea haku (flower crown) and a boutonneire for our special day. Nani delivered unique and special designs that I will love forever. She is a pleasure to work with and worth the drive no matter where you are on the island!

When we first got engaged, I was determined to save money by not hiring a wedding planner. I…read morethought, "I'm super organized, detailed and fairly good at planning things -- I can do it myself." But after repeatedly hearing that hiring a wedding planner was worth every penny, we decided we would give it a try. I'm so glad we did. Now I'm the one telling engaged couples, "it's worth every penny!" I've outlined our thoughts on their services below - hopefully it will help you make your decision as well. :) PACKAGES: Swept Away provides an array of packages that are fairly priced and can be tailored to fit the needs of your wedding. I loved that they offered everything from day-of coordination, to event design, to full-service coordination, and more! We went with the full-service coordination package, which was much needed for a busy bride and groom like ourselves. Also, because we lived on O'ahu and were planning to be married on the Big Island, it was super helpful to work with a team who lived there. DETAIL + DESIGN: Contrary to the stereotype that every woman has dreamt of their wedding day since they were a little girl, I had not done any planning or dreaming prior to getting engaged. The only thing I knew was that I wanted an outdoor wedding. I felt that Swept Away was strongest in this area of wedding planning. Since I seemed to like anything and everything on Pinterest, they helped me hone my overflow of diverse ideas, made design suggestions, and gave practical feedback that elevated the vision I was forming along the way. I've included a few photos that illustrate some of the ideas that came to life. Also, if you check out their Instagram account (@SweptAwayEvents), you can view a bunch of other design masterpieces they've done! COMMUNICATION: As a communications professional, I can't even begin to tell you how important this is to me. My world is fast-paced, so timely and complete responses are crucial! Tiffany (one of the owners), was quite on top of it. She replied to every one of my emails and answered all of my questions. She deserves an award or something; I must've sent her several hundred emails over the course of our 8-month engagement! DAY-OF: They say no wedding day is 100% perfect, but I'd say ours was pretty darn close thanks to Swept Away. Our wedding had a lot of details and moving parts, but Tiffany and her team stayed on top of it. They were professional, timely, calm and helpful. We ate, we danced, we spent time with our friends and family, and the event surpassed our expectations! I had originally considered asking a friend to handle day-of coordination (to save some money), but after seeing how much work it was, I'm so glad we didn't. All of our friends were able to fully celebrate our day with us. If you're still not convinced by my lengthy review, I encourage you to at least call or email Swept Away just to ask a few questions and get to know the team. They're friendly, personable, honest and down-to-earth, and I'm sure you won't be disappointed!

I don't even know where to begin. I had fired my first wedding planner after 5 months of radio…read moresilence, I mean not one response to an e mail, a call, nothing. I already wasn't even sure if I wanted a wedding so after that I was even more soured on the idea but my husband and our families insisted and along we went trying to plan our own wedding. Eventually his mom decided that she needed help and we hired Ashley from Swept Away. I had little to no involvement in the actual planning process, but I can tell you that Ashley talked to my mom, my husband or his mother ally the time. There is a 6 hour time difference with us here and she always found the time to walk them through whatever concerns they were having. The hotel gave my parents some bait and switch action once we got there and Ashley was the mediator and really fought for us. The rehearsal and day of she was on top of every little detail. She had Danielle (also from Swept Away) helping her and she was also super lovely and helpful and they were both cool as a cucumber on the outside even though I am sure it wasn't easy. But their calm demeanor kept everyone else calm too. Now the fun stuff. Holy wow. Since I had no involvement in the planning I had no idea what the wedding would look like. It was something out of a Martha Stewart magazine. Not even joking. I never even wanted a wedding and I can honestly say now that it was THE BEST AND MOST BEAUTIFUL thing ever and none of that would be possible without Ashley and the girls at Swept Away. Thank you guys a million times over. We can't wait to grab a drink or coffee next time we are over there!

My family has ordered lei po'o from this shop multiple times and were alway satisfied with the…read moreproduct. The last time I spent over $100 for one for my best friend who has struggled for years to have a baby. This was a very important day for her. What she received was not even worth $40. I called and left a message expressing my disappointment with how small it was and no one ever contacted me back to make it right. Needless to say, that is the last time I will do business with them. Extremely unhappy.

Love the arrangement I received for Mother's Day. The delivery person had a challenge finding our…read morehouse, but she found it. The flowers are fresh and the roses have a beautiful fragrance. Still looking great 4 days later