I called Mark for a quartz countertop repair (a poor Richmond build that needed correction) Got…read moredetails of how they would repair, he sent an estimate - then never returned any of my calls or texts for a month. Ghosted me. I gave up!

We hired Granite Doctor to do a kitchen sink replacement, and to clean & seal multiple granite…read moresurfaces. The sink replacement required them to remove the existing sink and then cut the granite to install the larger new sink. I have worked with many companies in granite projects in the past, and I can attest that this company is right there at the top: very knowledgeable, professional, and detailed oriented. They did a great job as you can see in the before/after pictures.

I had a really negative experience with Granite Marble Designs. For the too long, didn't read…read morecrowd: Granite Marble Designs did not understand the complexity of installing countertops in my house and charged us an additional $616 to deal with it. While I'll go through the details of they said vs I said, I think what it really comes down to is a difference of opinion on what is the customers' responsibility vs the business' responsibility. Granite Marble Designs was unaware of my kitchen cabinets not being level, even after they sent someone out to laser my kitchen. I also mentioned that my kitchen floors weren't level. Regardless of any fault, the countertop installation was problematic. GM Designs got half way through the install on a Tuesday and came back on Friday to finish the job. In the meantime, half of my kitchen had countertops, everything in my kitchen was in my living room and my kitchen sink was in the driveway. We (the customers) had come up with a plan to build supports in order to level the top of the cabinets to finish the countertop install as GM Designs only offered us the option to stop the job midway and for me to find someone else to level our cabinets. Oscar from GM Designs came to my house and approved of the plan that we (the customers) would have countertop supports pre-cut and ready to be screwed in to the cabinets when the team got there on Friday. We also seem to have a difference of opinion here as Mike (the owner) said the reason that we were charged additional cost for labor was because it was our responsibility to have the supports leveled and installed when the installers arrived on Friday. This was not what was discussed with Oscar. I have no idea how to perfectly level something across the length of an entire room. If I was that good at installing countertops I would not have contracted a countertop company to replace my countertops. I don't have proof of this as I didn't record the conversation I had in person, in my own kitchen. With the other issues, I would not have anticipated that this would be the point of contention. After the job was complete, we were charged $616 more than the initial contract. Speaking with Mike (the business owner), he said that was $250 for an extra day of install and $366 of additional labor for the install. I had to call Mike to get a dollar value breakdown for the $616 extra cost as no one replied to my previous emails asking for a cost breakdown. Here's the difference of opinion: I think it's the company's responsibility to assess the job properly and then deal with it. They (the business) maintains that the job was more difficult and that the extra cost is my responsibility. I wish they would have been transparent about the possibility of variable cost upfront. I can see both sides, but just understand that if the job turns out to be more difficult than Granite Marble Designs initially believes, then the responsibility to pay for that may fall on you (the customer). So in total about who took responsibility for what: GM Designs took responsibility for 1/2 of the extra day and charged a discounted rate of $250 vs their normal $500 second day charge. We (the customers) took responsibility for cutting out the sink plumbing and replacing it as the plumbing no longer reached the sink with the change in height in the countertop (about $150 in cost), we came up with a solution to finish the countertop install and make the cabinet supports, cut and painted new trim for the cabinets to hide the gap between the cabinets and countertop, repainted and reinstalled the floor trim that was removed, and paid the additional $616 (about 17% additional cost) to Granite Marble Designs.

Accommodated a small project with speed and great service. Would come back for larger projects too,…read morewhen the time arises.

Very happy with this company. The communication was great. I received helpful suggestions…read morethroughout the process and am pleased with the result. Highly recommended.

Thank you so much, my table was perfect, I recommend slabworkz for anyone that's looking for custom…read morewood craft furniture and personalized items they listen to what i had wanted and created this beautiful table for me thank you again

What a fantastic experience. I was recommended different warehouses to visit to choose a material…read more Once we had one selected, they were out to our house to "template" the countertops. This was a very nice collaborative process, where we talked about appropriate overhangs, and how to deal with window trim that might be in the way. Templating took all 20 minutes. Within a week, we had the countertops installed, and sink mounted. They were very considerate to ask us about noise levels, since they knew we had a toddler that napped around the install time. Install was less than an hour, and it looks perfect! Just all around very professional and wonderful folks.

We discovered Colorado Surfaces by accident while we were looking for granite yards. Rob was super…read morenice and helpful. He gave me names and locations of several granite yards he recommended, and his price was competitive even with the additional trip charge for a fabrication and install in Winter Park. Rob and Juan both helped us figure out how we wanted the counters laid out on the granite and didn't get aggravated with me when I changed my mind multiple times about different scenarios. I highly recommend Colorado Surfaces.

We wanted to update all of our bathroom countertops and sinks. DCD came highly recommended by a…read moretrusted source. They responded to my request and came out with in 24 hourz to take measurements. We were quoted double by other companies and DCD was a wonderful surprise. We have beautiful quartz countertops and new sinks now. From quote to install was a week. They were professional and cleaned up as well. My only complaint would be the office staff can be a bit slow to respond, I fept like I needed to reach out often. But the install team was exceptional. I would used them again and again

I requested an estimate for about 50 sq ft of countertop and about 40 sq ft of back splash in the…read morekitchen all in 3 cm Silestone. In addition there were two countertops/back splashes in two upstairs bathrooms. Ernesto was very prompt and "enthusiastic" about the project saying "thanks for the opportunity to earn your business" as he left. Then crickets. No estimate. His office manager contacted us more than a week after he promised the proposal via text inquiring about our "outstanding proposal". I replied we never got one and now crickets from her. We have moved on. Obviously I cannot speak about the quality of their work or costs, but my interactions were problematic to say the least.

Got soapstone countertops and a great installer from them who fabricated the soapstone kitchen…read moresink! And front desk lady kaylynn went above and beyond to source special quartz i was looking for since i only needed a small piece !

Looking for the worst experience purchasing tile? Pick Brekhus. I've built and remodeled several…read morehomes before and this was the worst experience, from beginning to end. At one point I even received an empty/blank invoice. The biggest failure- the sales rep, in trying to make a quick sale failed to disclose the extra tile wouldn't be available for return should I have extra. Yet, and curiously she did mention a restocking fee for the tile returns?!?! So when I tried to schedule a return of extra tiles, imagine my shock that they would not take the tiles...and the best part, they blamed me for the oversight. Ridiculous. If you need tile, I've got loads of it.

If I get any sort of response from Izzet I'm happy to update this post and rating. I was having a…read moredecent time working with the company until the end. We agreed on a repair to an erroneously installed piece at conference countertop. I paid in full because I was out of state. I text regarding the issue before releasing payment. I was told this would be fixed. See texts. It has been a month and I have been ghosted. My contractor also has been ghosted. I had a second countertop to order for a new cabinet and cannot get a call back for that order. Highly frustrated and disappointed. Follow through was the fail. Izzet, dude ... if you reply to my text or call or my contractors call I'm happy to edit this.

We had a truly wonderful experience with Izzet and his team. He was responsive, professional, and…read morecost conscious for our project. We stayed in budget, and when we got an outrageous quote from a plumber for the sink installation, he also helped us find another plumber. The installation was fast and he was just a nice guy. I would strongly recommend working with him for new counters! We are very happy with how it turned out!

We hired this countertop company (Renovate, LLC) to fabricate and install a new kitchen countertop…read moreand window sill in our newly remodeled kitchen. We visited their showroom to view their inventory and make a selection of quartz. All seemed well as we paid our initial deposit for the material and even scheduled a measuring so the stone could be cut to spec. Fast-forward about a month, the countertops were finally installed. Although we were out of town, we did have someone here to let the crew in and sign off on the job. Jennifer (who we'd been dealing with through the entire transaction and process) called that same day for the remainder of the payment. As I authorized this payment, I did let her know I was out of town and would not have eyes on the counters until we returned the coming weekend. She welcomed a call once we returned if there were any issues or questions. Low and behold, the first sight of the project we had upon arrival back at home was the incorrect countertop and damage from installation! I immediately called Jennifer to report these issues and was given the option for a refund of the difference or a full countertop replacement when they had time. We decided to live with the wrong countertops for a few days while we made our decision, which we chose to keep and opted for a refund of the overcharge during my next call to her. Now, clearly, we were charged a higher amount for a better quality countertop even though they fabricated and installed the wrong material. In the past 6 weeks since the installation, I've made numerous calls to their office and have spoken to Jennifer quite a few times in order to get the refund initiated so we can complete our kitchen remodel, which she has assured me twice were being processed. The most recent update I received is that their office cannot, in fact, issue a refund of a specific amount. What a joke!!! They aren't even familiar with their own purchase/refund policy! As far as I'm concerned, our kitchen remodel is not able to be completed until we finally get our fair refund and repair from this company. Please save yourself the headache and financial stress by not hiring Renovate, LLC for your next countertop purchase. This is predatory business practice at its best! Sadly, we were referred to this company by the cabinet company we used, so perhaps they are in cahoots. Either way, there are better and definitely more professional companies out there!

Gabriela was amazing! She was super helpful and very patient with me as I was shopping for slabs…read morefor my kitchen remodel. She was so fast at responding to all my questions and quote requests, which I really appreciated. Her customer service skills were top notch! She made the countertop shopping process so easy with absolutely no sales pressure. The ONLY reason why I went with another fabricator was because of timing. Renovate was booked out for a month (for good reason) and I needed to get my kitchen finished ASAP since I was expecting out of town visitors soon. I highly recommend getting in touch with Gabriela at Renovate. During a complete kitchen remodel, she was by far the easiest (and friendliest) person to work with.

We LOVE the counter tops, HOWEVER, the seams were not filled properly and there is glue stuck…read moreinside my new sink that that I cannot get out. Sure, my fault, should have held payment until it was addressed. Life gets busy, so a few years later I called, more than once, to finally get it addressed. Left messages, then only could get responses by emailing the "info" email address and they quoted $300 to come to fix the seams. Sorry, not acceptable and we cancelled. We are going to have quartz installed in all four bathrooms, but we'll go elsewhere. Funny thing, the owner was all over us when we were buying, but have not heard from him AT ALL about this. The only other advice I would offer is to NOT get the touch faucet unless it is "hard wired", as the battery life isn't great.

There was an error in the granite that we ordered, however it was fixed within 3 business days. The…read moreinstallers were amazing as we did not have to remove the backsplash. We are extremely happy with the final product! Highly recommend!

One thing is obvious, Alpine is a LUMBER yard…read more I stopped in because they (supposedly) carry Stabila levels. They had exactly 3 on display and one had been sitting there for "4 or 5 years". This is clearly not the place to go shopping as the goods' display area is very small. The counter clerk was friendly.

I was very impressed with their professionalism in ordering and in the quality of the finished…read moreproduct. We ordered Doors (and then Kitchen Cabinets) for our house during our recent remodel & they are stunning!!! Thank you Alpine Lumber Millwork!