I went there based on Yelp recommendation only to find it's no longer there. It was annoying…read morebecause I wasted 20 mins going there just based on Yelp reviews and ended up having to drive another 15 mins to Home Depot.

Sometimes you need an alternative to the big corporate hardware in Boulder or even to the big local…read morehardware/everything store in Boulder. And if you live in south Boulder (I don't) there is a real convenience factor here. But sometimes you need alternative choices on merchandise, or quick in and out convenience if you are in this shopping center for some of their local treasures like Sweet Cow or Lucky's or Neptune or Kim & Jakes or Pharmaca and you think of something else and this store will save you a separate trip. I saw something on their outdoor display area when I was leaving Lucky's and went in to check it out. It was what I had thought about to solve a yard problem, it was on sale and worked out well. The owner was there, he's had the store for about 10 years he said and I thought it was greatly improved since it's days in the 80s and 90s as Rad Hardware.

I needed a lot of help with propane lines and fittings to heat my RV, Mike took pity on me and…read moresorted it all out. Mike literally hooked me up. He was helpful and very knowledgeable. I am sitting in my toasty RV thanks to him.

I am a huge fan of my neighborhood Ace Hardware, the place with the helpful hardware folks. They…read morehave a huge parking lot. When you enter, there are folks which can help you find exactly what you need. This shop has a huge kitchen gift area and all of the barbecue equipment you could want. Much better value than Home Depot. Save your money and your time at Ace.

I stopped by on a Sunday looking for a shipping tube to protect some posters we were taking back…read morewith us in our luggage. They didnt have them is stock but helped me out by cutting a 1.5' long, 1 3/4" diameter piece of PVC that did the trick. Very helpful and friendly staff and even asked me if I had a Ace Rewards number, and if I was a veteran or over 60 to qualify for that discount (appreciated the reminder because I forgot to ask).

Always great service. They have been able to find what I need each and every time…read more The staff is willing to not only offer help but will actually walk you to the product area if you need even more help. I have not been subject to any sales pressure. Actually enjoy coming to this hardware store.

Great service after having a tough time getting someone I went back into the store and got great…read moreservice and this is the usual service I received from this Ace Hardware. 10 star!

This Ace store is a complete joke! All the Stihl product do not scan and the counts are horrible in…read morethe store. I have no idea how they even stay open. The owner Mark is clueless!! Don't waste your time even going. I was hired then 6 weeks later let go through email. What a joke. Mark talks bad about his employees with other employees and doesn't know what being a leader is!

I have never been out to the Erie Store of Lowe's. I rarely find needs of big box stores for…read morehardware needs though when I do, Lowe's has always been my favorite. Since the Lowe's I used for decades was closed during the pandemic and never reopened , the company seems to have used the opportunity to retain Boulder County shoppers but locate a new much larger version in a newly developing area of housing. We needed to replace some garden mini fencing to contain our native low water plants from last year that were flopping into the public sidewalk which ended up getting trampled by pedestrian and canine adventures who the could not resist stepping into the gardens and trampling even more plants. We found exactly what we were looking for, at a good price too. We may even go back for more to replace the original section we put in decades ago with a less sturdy version from the old Lowe's nearer to Boulder. It was a nice drive out to this store and even though we only used the garden center we would consider the other departments when similar reasons to leave Boulder aria again. Staff were immediately available to help and the ample parking lot was refreshing.

For an $80B+ company, this is unacceptable. According to Apple Maps, this location was listed as…read moreopening at 6:00 AM on New Year's Day, which led me to drive nearly an hour across town. When I arrived, I was told the store would not open until 9:00 AM. Holiday hours are understandable. Publishing incorrect hours on major platforms like Apple Maps is not. Keeping accurate store hours across public listings should be a basic expectation for a company of this size.

I brought my Toro snowblower in for service, and I could not have been more pleased. The staff…read more(e.g., Ron, Matt, Jim, and others I interacted with) is very knowledgeable, provides very helpful suggestions, and exceeds my expectations in terms of competence and service. Toro's website does not list this Jax location as an authorized service center, but it is (Ask to speak with Ron). I could have taken my Toro to a closer service center, but its Yelp reviews were mixed. It was certainly worth the longer drive to Jax.

Saturday 5/23 at the Stihl/shop counter a lady called another Jax store to have a spark plug that I…read moreneeded sent to the Lafayette store. Said it would be there Tuesday and they would call me. I called today Wednesday 5/27. Guy at the Stihl/shop counter said they don't call anyone and deliveries between stores are unreliable. May or may not happen and they have no control over if it happens. He also said they won't call anyone if there's an order. You have to call or show up at the store to see if it happened. Really! Very Unprofessional! On my way to Lowe's

Rigid and unending Customer Service. They don't care if you walk out on a $5000 sale. Their rules…read moreare their rules they don't move them for anybody and they're not polite about it.

My husband recently purchased two boards from here that we had cut at Budget. Not once was my…read morehusband shown the boards until they were handed to him after cutting because there were only a few boards in stock. When we got home, I noticed one was potentially full of mold and the other had a huge gash in it that was affected its integrity. When I tried to have them replaced, they said no - even though we didn't get to select the boards. They didn't return the boards, but kept them and then I had to buy a new board and they at least gave me new one board free that I got to pick out. It was a horrible experience and I wasn't trying to return bad boards I picked, they did the picking. Management didn't provide quality customer service and I know I will never go there again. The person who was at the register and the one who cut my new boards had supreme customer service - management can learn a thing or two from them.