I understand that racism can manifest in many forms, and on Wednesday, January 14, 2026, I…read morewitnessed behavior from Erica, one of the office staff members, that reflected this. Her demeanor was rude, unwelcoming, and unprofessional. I visited the community with my sister, who recently relocated to the area and is actively searching for a place to live. We arrived at 3:15 p.m., and upon entering, Erica immediately informed us that she had a 3:30 appointment. We waited respectfully. By 3:35 p.m., the appointment still had not arrived, yet she continued to remind us of the scheduled 3:30 meeting that never occurred. She then suggested that we tour the apartment on our own. We did so, returned the key afterward, and found that she still had no appointment. Instead of engaging with us, asking whether we liked the unit, or offering next steps, she simply reminded us not to forget our IDs. There was no courtesy, no interest, and no effort to assist potential residents. The experience was disappointing and disheartening. I felt dismissed and overlooked, and based on this interaction, I would not recommend this community. This is not how future or prospective residents should be treated.

I've officially lived here a month & I'll most likely update upon move out…read more Move in was very seamless during COVID times with the assistance of the manager, Betty. She was kind enough to provide a very detailed video tour of the unit. Signed the papers and scheduled a key pick up. Welcome packet had a map, some things about the community and was gifted a nice Van Metre corkscrew and small cutting board. The neighborhood (bldg 2264) seems very peaceful. The grounds are very well kept garden wise. I haven't encountered loud noises during quiet hours or during the day for the most part. The only reason I'll take a star away on this rating is due to maintenance. Any maybe to no fault of their own due to COVID but i placed a work order ticket my first week here. I have not yet been contacted and the ticket is still active. My washer machine was making a loud noise every time the the drum would spin or agitate. So loud you could hear it outside on the floor below. Luckily my bf is a very handy with that stuff and he fixed it after 2 weeks of waiting for someone to follow up. T

We've lived at Signal Hill for the past 9 months and couldn't be happier with the vast majority of…read moreour experience. Regarding the community: -As far as apartment communities are concerned, this one is very picturesque. The grass is cut and bushes trimmed at least twice per month (it very well might be more often; point is that they stay on top of it) and there is enough green around to make you forget that you're right off of a heavily-trafficked, main road. They have a beautiful fountain that also offers some very nice, calming background noise when walking around the community. -The pool, pool deck, outside grill and fire pit make the ideal setting to have some fun by cooling off and hosting friends/family for an all-day affair. -Everything around the property is kept very clean for the most part. They have staff walking around every morning, cleaning up where they can. The ONLY negative is that it seems they sometimes don't have enough trash collection space to meet demand. This isn't all the time, but a couple of times a month you'll find that people have simply chucked their garbage wherever in the collection area because the compactor is full. To be fair, this issue isn't solely on the community; there are other trash collection areas that people could walk over to if they could merely summon the meager amount of energy required to not be so lazy. -The gym and bike classroom area are very well-equipped compared to other apartment facilities that I've used. -THIS IS A DOG-FRIENDLY COMMUNITY. If you don't like dogs or harbor the unreasonable expectation that it's unacceptable for them to jump around and play within the apartment in which they live, this community isn't for you. You could always rent a 4th floor unit and make it a non-issue entirely. Anyway, there is a good amount of space to walk your dog in, and they have no less than 5-6 dog waste disposal stations (in addition to an ample amount of trash cans) located at various points around the property. If you come visit and find that the community isn't clean, it's not for lack of trying on management's part. -The amount of available parking is wonderful, offering far more spaces than any other community I've lived in prior to Signal Hill. Tow trucks patrol the area aggressively and WILL GET YOU if you don't have a parking sticker and attempt to stay overnight without a temporary parking pass. -Access to the buildings require a key fob 24/7/365. This was a big selling point for me, as I appreciate the extra level of security controlling who can and cannot access the more intimate spaces leading to everyone's units. Regarding the staff: -Simply put: They are wonderful. -Linda Peters: I have bothered her extensively over various requests and she has always done the very best that she can to assist me in achieving a positive outcome. No matter how hard of a day she's been having, I have never caught her without a smile on her face. As someone who's often time the first person that potential tenants see, that's huge. She has displayed extraordinary understanding and compassion to me on more than one occasion and is willing to work with you, regardless of your circumstances, to find as best an outcome as possible. -Maintenance: They're outstanding, supremely knowledgeable, responsive problem-solvers. Put in a service request one day and they'll be there the next, working around your schedule and making sure that they provide awesome customer-service while also respecting your personal space. In conclusion: We love it here and just signed on for another year. If you're looking for a fairly-priced apartment in the area and don't check out this community, it's truly your loss.

very thin walls you can hear everything dog poop every where beware of upstairs neighbors if you…read morelive in building 2 apt 308 beware of upstairs neighbors very loud aggressive and their dog will run all night and all morning loud music shaking your apartment

I currently live at Rivergate Apartments in Woodbridge, and my experience has been disappointing…read more The carpets throughout the building are extremely dirty, and despite bringing this to the attention of the management team, they have not provided any clear timeline for when they will be cleaned or serviced. In addition, the elevators are frequently out of service, which is a recurring inconvenience for residents. The garage doors, which are supposed to provide added security, are also often broken, allowing anyone to enter the garage. This defeats the purpose of paying an additional fee for secured parking and leaves residents feeling unsafe. Overall, the lack of communication and attention to these ongoing maintenance and security issues has been frustrating. Based on my experience, I would not recommend moving here.

I toured the Rivergate Apartments property on November 22, 2025 with leasing agent Sean Jackson. I…read moresubmitted a rental application on December 24, 2025, which was formally denied on December 27, 2025. On December 27, I contacted the leasing office to seek clarification regarding the denial and to inquire about the return of my $500 administrative fee. I was informed that the leasing agent I worked with was out and that he would follow up with me. No proactive follow-up occurred. Based on public reviews and information provided, I understood that refunds are typically processed within 4-6 weeks. By February 5, 2026, well beyond the stated timeframe, I contacted the leasing office again and spoke directly with Sean Jackson. At that time, I was told that my refund had not been processed at all. I was asked to email my mailing address and was informed that Sean needed to coordinate with the property management company and the accounting department. He stated he would follow up with me by Friday or Monday. No follow-up occurred. On February 9, 2026, due to continued silence and lack of resolution, I submitted an inquiry through the Capital Square Living website requesting an update. That same day, La Tonya Wallace, District Community Manager, left me a voicemail indicating she was following up on the email I had submitted. When I returned her call, it became apparent that she was not fully aware of the timeline or prior communications. During this conversation, I was told that the Assistant Property Manager was processing my refund and confirming the mailing address, which directly contradicted what I had been told previously--that no one at the property level could resolve the issue. Ms. Wallace initially stated that refunds take 4-6 weeks, to which I explained that this timeframe had already passed and that I had been explicitly told the refund had not even been processed. Ms. Wallace then cited holiday and weather delays, which was confusing, as recent weather events occurred only the prior week and would not reasonably explain why the refund had not been initiated for several weeks. She later stated there was a system error that prevented the refund from being processed and that the Assistant Property Manager would now send it to accounting. I was told I would receive a follow-up later that day or the next day. On February 10, 2026, I contacted the office at 11:00 a.m. seeking the Assistant Property Manager, Yasmina. I was told she was in a meeting and would return my call. I did not receive a call until 5:39 p.m., approximately six hours later. Ms. Yasmina left a voicemail stating that my refund would be sent via FedEx paper check and that a tracking number would be provided the following day. On February 11, 2026, I called again at 10:50 a.m. and was told once more that Ms. Yasmina was in a meeting. Sean later called back and stated he had sent her a Teams message and was told she was still waiting for the FedEx tracking number. Due to mounting frustration and inconsistent information, I again contacted Capital Square Living directly and left a voicemail. Later that evening, at 5:13 p.m., Ms. Wallace returned my call. During this conversation, her tone was notably dismissive and defensive, despite my continued attempts to calmly explain my frustration regarding the lack of communication and contradictory information. She stated that approvals were required--something that had never been previously communicated--and implied that I was at fault for expecting timely updates. The conversation became particularly unprofessional when Ms. Wallace stated that the FedEx tracking number had been obtained after business hours the previous day, yet this information had not been shared with me, and Sean had relayed different information earlier that same day. When I expressed concern that I was receiving inconsistent or misleading information, Ms. Wallace appeared unaware of what had been communicated by her own staff. I further clarified that the only reason I had been able to speak with her was due to the email I submitted through the corporate website. Ms. Wallace denied this, stating she had already planned to call me. However, her voicemail explicitly referenced my email inquiry. When I pointed this out, she became silent before abruptly stating that she had the tracking number. At that point, I accepted the tracking information and ended the conversation. This experience reflects a pattern of unprofessional business practices, including poor communication, lack of accountability, internal misalignment among staff, shifting explanations, and a dismissive attitude toward a legitimate financial concern. A $500 administrative refund should not require repeated escalations, contradictory explanations, or weeks of unnecessary stress.

Terrible management , with poor communication, they don't add credits when you refer someone,and…read morebuildings entrances are filthy

New Tenant here, please read to the end. Move in notice on 10/30/2024, Move in date for 10/31/2024…read more Paid a large lump sum to move in with Cashiers check on 10/31/2024. Recieved (posted on my front door unsecured for whomever to read) a NOTICE OF MATERIAL NONCOMPLIANCE FOR NONPAYMENT OF RENT 5-DAY NOTICE TO PAY RENT OR, ALTERNATIVELY, TO TERMINATE LEASE AND VACATE PREMISES letter Dated for 11/12/2024 in the amount of $2007.00. Recieved an Email on 11/22/2024 for Non Rent payment for about $45 owed and late payment of $175.00 with edition if unpaid. Retrieved from my mailbox on 11/29/2024 a SUMMONS FOR UNLAWFUL DETAINER (CIVIL CLAIM FOR EVICTION) Mail Date On Envelope 11/26/2024 saying I may owe $3932.00 (signed and dated 11/25/2024). The person name on each document is MEGAN QUYEN/ BUSINESS MANAGER. * From Day 1 I've done the application process with "Manny" he was very helpful with that. I've also met "Becky" reference to application as well as previous documents mentioned above except for summons the day after thanksgiving, THEY WILL HEAR ABOUT IT. I don't know if leasing office staff not sending over information, but I do know Who ever Megan DOESNT KNOW HER JOB FULLY OR WHATS GOING ON OR WHAT FICIATION IS HAPPENING WITH MY NAME AND INFO, BUT ALL OF THIS NON PAYMENTS ABD LATE PAYMENTS NEEDS TO GET RECTIFIED IMMEDIATELY IN OFFICE AND AT COURT BUILDING. AND DONT TELL ME TO NOT WORRY ABOUT IT! GET IT CLEARED UP AND FAST. WHILE YOU ALL ENJOYING YOUR THANKSGIVING WEEKEND, MY WEEKEND IS FILLED WITH DISCOMFORT. As for Maintenence "Ernest" he has Completed all but 1 thing on Move in walk through sheet and that's because he will complete it on DECEMBER 1, 2024 AS SAID AND AGREED. Dominion middle Ridge team ive met so far is "Manny", "Becky", "Ernsest", and keep hearing the name "Megan" but yet to have met her. This review comes at this time because i was waiting until after 1st or 2nd month residing here. I will review with update the sooner this is resolved.

My fiancé and I were looking for an apartment and the first initial person that we spoke to was…read morepleasant and was able to set us up for a tour immediately. We were happy that they were open on a Saturday to do so. We followed the instructions that were sent in an email to have a viewing. After arriving to the address listed there was no leasing office. We called several times until we finally got someone on the phone. They then told us the same address that was listed on Google was it and we insisted otherwise. Later we were able to speak to the main office and not a call center and she told us the address again and that was wrong so the only way we found it was my fiancé had to walk around the complex. When we did arrive the leasing consultant told us they had no viewings for that day and they don't do touring on Saturdays after we were already scheduled by someone the day prior. The leasing consultant did go the extra mile to still allow us to view she just explained that she couldn't leave the property for a long time on Saturday so she gave us they keys and we took ourselves. Apartments are good for the amount of what they are asking for. The area seems quiet and it's close to nature. We didn't get approved due to criteria although this property says equal housing opportunity but we will continue our search.

I've been living here for years. Maintenance does what they can to fix the issues given to them as…read morefast as they are able to. Its the management that are the issue. Heres an example; February 25th to March 11th my entire building did not have hot running water. We resorted to heating the water up on a gas stoves to fill the our bathtub. 1st of the month came. No rent decrease no nothing. There are several issues that have annually here. If you can go elsewhere. This aint it.

Office staff is very responsive and they truly care about what happens in the apartment/ community…read more We rarely go online to let everyone know how good people are, but Dominion Lake Ridge and its staff has gone above and beyond. Service requests are closed in a timely fashion and they send out surveys to check for satisfaction, right after the issue is taken care of. Special thanks to Tyler Wiest, Jose Ramos, Earnest Johnson and Daniel Flores. I am very happy that I had the opportunity to work with such energetic and responsive team. I definitely recommend Dominion Lake Ridge Apartments for anyone that wants to have a nice living experience in an apartment community located in a great area. Again, thank you guys for all you have done for me.

Would leave 0 if I could. This company's billing office is grossly incompetent. I would say they…read morewere scamming us, but sending us to collections over $50 of an unspecified charge without any prior warning can only be explained by horrible negligence. This was after they tried to charge us almost $500 for move out fees that we never incurred and they ended up admitting they double-charged us multiple times for errors we did not make. Plus, it is impossible to contact them over the phone to make things right. While a resident, it was also impossible to contact them for any maintenance requests. Would never advise anyone to live in any of their properties.

The staff members very helpful thru out my move into the enclave at Potomac Club and after moving…read morethere they still has been helpful

I lived in the enclave for just over 2 years. Other then the occasional things that maintenance…read morewould come and fix I loved it. No thin walls here. I couldn't hear the people above me or on the side of me. The only reason I left is because the rent got to strap

I found this property online and was a bit nervous about moving to VA from MD not really knowing if…read morewhat we saw is what we will get. I was pleasantly surprised! The complex is beautiful! Well kept. Apartments are very spacious. I live on the third floor and don't hear much noise. Occasionally you can hear something but it's not like "Oh my God I need to move out". After all it's apartment living. The staff is very friendly and always there to help you and accommodate to your needs. The maintenance team is good and whenever I have an issue at the apartment I don't have to wait. They were at my door within the day to fix it. I thank Claude for his suggestion on CCC and for welcoming us with his wonderful personality and ginueune concern. He is awesome.

I would give no stars if I could. The leasing office is (Patricia) unprofessional and rude. First…read moreshe asked why we were there, when I told her she said we were late. We were there on time and she had us wait 15 minutes so.... who was late? We came for a *scheduled* tour and she tried to just explain what to do on the computer and usher us out. I had to *ask* to see an apartment. We never even moved in, we had an issue with a social security card (we couldn't find my partners) and instead of answering my calls, calling back or emailing a response to my emails asking if the documents we provided instead were sufficient (which we'd initially been told should be fine since they were government documents) or if we needed to do something else, she ignored me until time ran out to return our reservation deposit and then told us we'd been denied. After a MONTH of trying to get a hold of someone. I was the primary and the point of contact and she never responded. Now they won't return our money. I should've known from the beginning.