I have been here for about a year now and will be moving out very soon. When we first moved, it…read morewas a very hectic with issues with the apartment. We were assigned the wrong apartment that we have agreed to and got an apartment with everything on the opposite side. We ordered furniture to accommodate for the apartment we signed for. Thank God for Jordan. He was our saving grace. While living here, has been fine. The change in staff has equaled to less professional staff. Playing loud music in the office during office hours, and not being able to help with our questions with moving out or parking. I am very sensitive to marijuana smell, and have a neighbor that makes the hallways overwhelmed with the smell. I honestly have nothing against it, but when it is too much, I get headaches. Just unpleasant to deal with daily. Jordan, the cleaning staff, and the maintenance staff are great. The area is nice besides the construction on the main roads. I did have a fine time living here. Had it's up and downs but overall a 3.5

I currently live at Rivergate Apartments in Woodbridge, and my experience has been disappointing…read more The carpets throughout the building are extremely dirty, and despite bringing this to the attention of the management team, they have not provided any clear timeline for when they will be cleaned or serviced. In addition, the elevators are frequently out of service, which is a recurring inconvenience for residents. The garage doors, which are supposed to provide added security, are also often broken, allowing anyone to enter the garage. This defeats the purpose of paying an additional fee for secured parking and leaves residents feeling unsafe. Overall, the lack of communication and attention to these ongoing maintenance and security issues has been frustrating. Based on my experience, I would not recommend moving here.

I understand that racism can manifest in many forms, and on Wednesday, January 14, 2026, I…read morewitnessed behavior from Erica, one of the office staff members, that reflected this. Her demeanor was rude, unwelcoming, and unprofessional. I visited the community with my sister, who recently relocated to the area and is actively searching for a place to live. We arrived at 3:15 p.m., and upon entering, Erica immediately informed us that she had a 3:30 appointment. We waited respectfully. By 3:35 p.m., the appointment still had not arrived, yet she continued to remind us of the scheduled 3:30 meeting that never occurred. She then suggested that we tour the apartment on our own. We did so, returned the key afterward, and found that she still had no appointment. Instead of engaging with us, asking whether we liked the unit, or offering next steps, she simply reminded us not to forget our IDs. There was no courtesy, no interest, and no effort to assist potential residents. The experience was disappointing and disheartening. I felt dismissed and overlooked, and based on this interaction, I would not recommend this community. This is not how future or prospective residents should be treated.

I've officially lived here a month & I'll most likely update upon move out…read more Move in was very seamless during COVID times with the assistance of the manager, Betty. She was kind enough to provide a very detailed video tour of the unit. Signed the papers and scheduled a key pick up. Welcome packet had a map, some things about the community and was gifted a nice Van Metre corkscrew and small cutting board. The neighborhood (bldg 2264) seems very peaceful. The grounds are very well kept garden wise. I haven't encountered loud noises during quiet hours or during the day for the most part. The only reason I'll take a star away on this rating is due to maintenance. Any maybe to no fault of their own due to COVID but i placed a work order ticket my first week here. I have not yet been contacted and the ticket is still active. My washer machine was making a loud noise every time the the drum would spin or agitate. So loud you could hear it outside on the floor below. Luckily my bf is a very handy with that stuff and he fixed it after 2 weeks of waiting for someone to follow up. T

The black woman that works in the leasing office is rude and very disrespectful. Beware! They are…read morevery nice when they want you to move in and as soon as you sign that lease and settle in they switch up. I advise you to just do a simple review search about them on any forum.

I did a virtual tour and the property was beautiful! Every staff member I have interacted with has…read morebeen very professional and responsive. I can tell they truly care about the residents and their community.

I'm a new resident here. I just wanted to thank Suvidha Sharma for being very patient effective and…read moreefficient with the application and move in process. Hopefully I'll have a good experience while residing here. Safety and peace of mind is key with a transitioning family. Management seems to be caring about the residence and the property. It appears well maintained, family oriented and good for working adults. I'll let you all know how it goes.

The property is well maintained & has an awesome team! Heidi is a very attentive friendly property…read moremanager. Vanna is awesome! Always helpful and genuine! Lina the assistant manager is always very helpful as well. They make a great team. The resident party's are always fun!!

This place it's horrible poor costumer Service. They're not serious about Their Tenants. Property…read moremanager it's a jocke.

So far so good, best bang for your buck from what I've seen in this area... Allows dogs up to…read more100lbs (two per apt). the pet fee is about half what the other compexes charge in this area. The staff is professional and always on point (both office and maintenance). The complex is small enough so they know your name, remember you, and don't brush you off whenever there is an issue. no W/D in the apartments, but hey, not everything can be perfect.

We've lived here since 2007. They recently started allowing tow trucks into our (gated) community…read moreto search for expired inspections and registrations. This costed be $170 the other day. I've never been good about getting my inspection done exactly on time but I never thought that this neighborhood would do this to us.

This place would be great except for the fact that the grounds always look like this. See attached…read morepictures.

The security company harassing resident. They take turn to sleep in the car one of them live in the…read moreproperty. He always in the apt. Office they know already. also they go to the other property cross the street when they need help and they leave the property without security guard. The office protecting them. Immune Security Defense Agency very rude staff and the owner Kernel Johnson particular does not have the best costumer services skills be aware of their dangerous bullying tactics. These people do not give off good vibes. I question whether they are protecting the community or protecting their money. The leasing office they know already the situation they do not do nothing Check YELP . COM for more reviews. Also the owner Kernel Johnson of the security company gave Gifs to the staffs from Michael Kors handbags. Itis why the Leasing office renew the security Contract because it is benefits them. Resident scared to leave a review for the security company because they are very aggressive

the service and the staff wasn't as I expected maximo hooked us with hope and he let us down we did…read morean application oct 16th and he told us it's 3 business day only to get the answer and it's been two weeks and yesterday oct 29th we get the answer when we call the staff and ask for him he didn't answer the phone and once he told us I'll give u the answer tomorrow and he disappeared and the other agent told us she'll help us and also dissapear and didn't pick up the phone they played with us I am so disappointed

This is a review based on the dysfunctional manner in which the property manager Maria handled a…read moresituation on 5/29/25. Maria is completely unprofessional and lacks common sense and instead of her providing a solution to the problem, she decided to argue an invalid point and waste time. On 5/27/25, after seeing a listing on Zillow I walked into the leasing office and was offered to tour a unit. Aynese was the leasing agent, she is wonderful by the way. After Aynese showed the unit, I decided to take it. Aynese attempted to send the link specifically for the unit twice so that I could apply the day of with the pricing of $2768. Due to that unit begin scheduled for move-in on 5/27/25 but the move in was canceled, which was why the unit was available for show, I liked the unit so I attempted to apply and take the unit off the market. After several attempts by Aynese to email me the the application for the unit I toured at a rate of $2768 on 5/27/25, Aynese was told by her colleague Giselle that the unit was going to take 24 hours to be reallocated on the website portal and that may be why Aynese was not able to send the link for the unit for me to apply. Aynese said that she would connect with me on 5/28/25 so that I could apply to for the unit. Aynese also told me that I would be able to lock in the pricing of $2768 considering the situation with the portal. On 5/28/25 I applied for the unit but the unit was now at the price of $2823. On 5/29/25, I spoke with Aynese regarding why the price changed considering what I was emailed and told. Aynese tried to argue on my behalf but the property manager was unwilling so I asked to speak to the manager, Maria. Aynese transferred me to her manager Maria. Maria argued with me about why I would not be able to keep the pricing of $2768, Maria's argue was completely ludicrous considering I have an email with the states rent I would be paying for the unit. I wasn't even provided a refund for the application fee considering. Maria is a terrible property manager who I believe is prejudice and based on the interaction today is argumentative and rude. I CAUTION ANYONE ATTEMPTING TO RENT AT THIS PROPERTY WHILE MARIA IS THE PROPERTY MANAGER!!!

I've lived here with the three little ones since 2022. The apartment complex is clean and safe and…read morethe surrounding community is beautiful. The apartments are very nice. Every staff members is and responsive. The pool is wonderful - my kids love it and spend almost every summer day swimming. The exercise room is very good. The complex has a covered parking garage. There are several restaurants and doctor offices nearby (my childrens' pediatrician and dentist is 100 yards away). The VRE is a very short walk.

If I could give a zero thats just what I would put! I would not recommend living here. My unit has…read morea roach problem that has not been properly addressed, and there are holes in above the front door. maintenance came to fix the hole under the kitchen sink and they did a poor job of doing it.( you can see the picture posted)For the amount of rent they charge, the quality is unacceptable. Way too much money. I will never go on anyone else's word again About this place, This is the worse place I had ever moved to. i had to purchase my own pest control supplies. The hallway stay dirty. it's hotter in the hallway then outside. It's a lot of things nad about here. Run from this plac.

They have roaches, the hallways are always, always, dirty, people hang out in the hallways, and…read moresmoke weed along with the residents, water leaks all the time, maintenance takes for ever to address a concern, trash is always on the grounds the grounds are not well kept, the trash cans are always full with trash the hallway walls are old with popcorn walls, they need to make the buildings secured that way no one could just come in and hang out. Trash everywhere

I have stayed there for a total of 2 years. The apartment is nice for the price but the extra fees…read moreare out of control. Paying to take the trash to the dumpster that was always filled to visitors having to pay for parking. A car was tolled due to parking on the line within the inside of the parking space. And when it snows good luck because I was stuck for days .

I moved on this property almost 2 years ago & it was horrible! I was NOT happy with mgmt team or…read morecorporate office! I endured alot with the neighbors above me & the corporate office did NOT handle it well! The problem was resolved after one year...smh. it has gotten somewhat better. The property is ok but the rent is too HIGH! The Ptoperty Manager & Leasing Specialist are nice & professional!