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    Rivergate

    2.3 (38 reviews)
    Closed Closed
    Updated 3 months ago

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    Move out photos, deposit still kept by rivergate.

    This is a terrible place to live and the community declined once management changed to Capital Square Living. Please review the real reviews on yelp because they often delete google reviews. The hallway carpet is extremely dirty, when touring please view other areas besides the toured apartment. The trash is placed in the hallway after 5:00pm and they usually pick it up around 9:00 pm causing the hallway to smell and have pest. They also drop things from the trash and its left in the hallway until the next day which is extremely embarrassing when having guest over. There is only one elevator on the first floor that is always broken for weeks at a time, all other elevators you must walk up the steps to access which sucks if you have luggage or groceries. Parking for guest is paid hourly by park mobile and sometimes there is no parking availible for them because its full. Confirm your free parking if not you will be waitlisted and forced to pay for the garage and they will give you the run around. Towing is HIGHLY enforced. The parking garage is often broken, 3 times I came home to no water running I have emails for proof and the supervisor La Tonya gave an attitude with no explanation. She is very nice when you move-in however, she's extremely rude and unprofessional if you have an complaint. The only amenities are basically the lounge room, the mail room is a scavenger hunt its unorganized and the front office will not assist. The gym is extremely small and the equipment is loud, worn down and out- dated. They took back the conference room so that is no longer availible to reserve. This was not considered a luxury experience and I would not waste my money here. You will spend more in the long run also review the comments regardless of how clean you are you will not receive your deposit back. The only good part about this place is maintenance staff . The staff, trash crew and amenities are trash. TAKE THIS AS YOUR WARNING TO LISTEN TO THESE REVIEWS they are in fact true and take a look on Yelp. Attached are my move out photos and Rivergate still kept the deposit.

    Trash!

    Oh my oh my! This place is crazy! I'll start off with the residents. You'll think a complex with majority military population, they'll be at least clean and be good folks. These people are disgusting (see the pics for yourself). Be careful of your packages as well, you'll have a lot go missing if you don't grab it as soon as it's delivered. Now the office! I got a pet and kept it a secret because the pet deposit fee and monthly fee was outrageous. I definitely 100% agree I was in the wrong. My last two weeks till my lease ended, I received a nasty email and was told I was getting some charges added to my account. Mind you this was the first contact about my pet but in the email they made it seem like they have reached out multiple times about the pet. If I hadn't go back and looked at my lease I would've been paying the fees. According to the lease, they have to give me a 24 hour notice to remove said pet. Though I never received a notice, I went ahead and removed said pet and pointing out the terms of the lease. They told me it also come to their attention that I have not been picking up after my pet and wanted me to go around the complex and pick up any poop left outside or else I'll be charged with a misdemeanor. I told them, to show me the proof of where I had left said poop. They couldn't show me where the poop was! I wouldn't recommend living here based of my experience!

    View from back units
    M S.

    We have lived here for 3 months and are really enjoying it :) Move in process was very simple. We worked with Jordan to sign and establish our lease, and Cody has helped us with multiple questions during our stay. The facility is beautiful and impeccably maintained. It is a wonderful place to entertain family and friends! The views from the property are beautiful, and careful attention to detail was taken when they were designing it for clean, modern functionality and amenities. The service here has been wonderful, we haven't had any issues with getting our questions answered. I would highly recommend it.

    Even in the snow it's beautiful

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    8 years ago

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    5 years ago

    New build. beautiful clean apartment and amenities. Close to I 95. Staff very helpful and responsive.

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    8 years ago

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    9 years ago

    Gorgeous brand new apartment homes over looking the Occoquan River. Less than 2 min to 95 and the VRE! Touring Now!

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    6 years ago

    Business owner information

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    Kettler D.

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    8 years ago

    Great location, amenities, complex. Easy access on/off I95. Recommend checking it out!

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    Ask the Community - Rivergate

    Review Highlights - Rivergate

    Still to this date I have had questions and Jordan always got back to me in a timely manner.

    Mentioned in 6 reviews

    Read more highlights

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    I understand that racism can manifest in many forms, and on Wednesday, January 14, 2026, I…read morewitnessed behavior from Erica, one of the office staff members, that reflected this. Her demeanor was rude, unwelcoming, and unprofessional. I visited the community with my sister, who recently relocated to the area and is actively searching for a place to live. We arrived at 3:15 p.m., and upon entering, Erica immediately informed us that she had a 3:30 appointment. We waited respectfully. By 3:35 p.m., the appointment still had not arrived, yet she continued to remind us of the scheduled 3:30 meeting that never occurred. She then suggested that we tour the apartment on our own. We did so, returned the key afterward, and found that she still had no appointment. Instead of engaging with us, asking whether we liked the unit, or offering next steps, she simply reminded us not to forget our IDs. There was no courtesy, no interest, and no effort to assist potential residents. The experience was disappointing and disheartening. I felt dismissed and overlooked, and based on this interaction, I would not recommend this community. This is not how future or prospective residents should be treated.

    I've officially lived here a month & I'll most likely update upon move out…read more Move in was very seamless during COVID times with the assistance of the manager, Betty. She was kind enough to provide a very detailed video tour of the unit. Signed the papers and scheduled a key pick up. Welcome packet had a map, some things about the community and was gifted a nice Van Metre corkscrew and small cutting board. The neighborhood (bldg 2264) seems very peaceful. The grounds are very well kept garden wise. I haven't encountered loud noises during quiet hours or during the day for the most part. The only reason I'll take a star away on this rating is due to maintenance. Any maybe to no fault of their own due to COVID but i placed a work order ticket my first week here. I have not yet been contacted and the ticket is still active. My washer machine was making a loud noise every time the the drum would spin or agitate. So loud you could hear it outside on the floor below. Luckily my bf is a very handy with that stuff and he fixed it after 2 weeks of waiting for someone to follow up. T

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    The security company harassing resident. They take turn to sleep in the car one of them live in the…read moreproperty. He always in the apt. Office they know already. also they go to the other property cross the street when they need help and they leave the property without security guard. The office protecting them. Immune Security Defense Agency very rude staff and the owner Kernel Johnson particular does not have the best costumer services skills be aware of their dangerous bullying tactics. These people do not give off good vibes. I question whether they are protecting the community or protecting their money. The leasing office they know already the situation they do not do nothing Check YELP . COM for more reviews. Also the owner Kernel Johnson of the security company gave Gifs to the staffs from Michael Kors handbags. Itis why the Leasing office renew the security Contract because it is benefits them. Resident scared to leave a review for the security company because they are very aggressive

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    I've lived here with the three little ones since 2022. The apartment complex is clean and safe and…read morethe surrounding community is beautiful. The apartments are very nice. Every staff members is and responsive. The pool is wonderful - my kids love it and spend almost every summer day swimming. The exercise room is very good. The complex has a covered parking garage. There are several restaurants and doctor offices nearby (my childrens' pediatrician and dentist is 100 yards away). The VRE is a very short walk.

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    If I could give a zero thats just what I would put! I would not recommend living here. My unit has…read morea roach problem that has not been properly addressed, and there are holes in above the front door. maintenance came to fix the hole under the kitchen sink and they did a poor job of doing it.( you can see the picture posted)For the amount of rent they charge, the quality is unacceptable. Way too much money. I will never go on anyone else's word again About this place, This is the worse place I had ever moved to. i had to purchase my own pest control supplies. The hallway stay dirty. it's hotter in the hallway then outside. It's a lot of things nad about here. Run from this plac.

    Rivergate - apartments - Updated July 2026

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