My son, who is attending UNI, had car problems that left him stranded with no knowledge of local…read moreautomotive repair businesses. We called Rasmusson's and had great service from the first phone call, until 15 minutes later when Randy (the smaller version Randy I was told). Randy was a great help in options for repair and local advice he shared. Having your car break down is never fun, but receiving excellent service from invested people and a company that employs quality - it makes a huge impact. Thank you from Alex, Jeremy, and Dave

On a Sunday, I called that I blew a tire and needed roadside assistance. The lady who answered the…read morephone was extremely nice and did tell me that the truck was about 30 minutes away pulling another vehicle out of the ditch so I would have to wait a little bit. I said I had a four-year-old in the car so I would try to maybe call around still but to plan on getting me and I would call he back IF I found someone else. Gave her my name and number and she told me she would call me when they were on their way. About an hour later, my car AC wasn't keeping up because it was a real feel of 102 out. Like I mentioned I had a four-year-old in the car so I was starting to get concerned about heat. A little over an hour after my original call I called back and no answer. I left a voicemail asking about an ETA so I can figure out a Plan B with my child. I ended up finding a friend to pick me up, and I left my car on the side of the road. Two hours after my original call, I was home, but I was still trying to get a hold of them to tow my car. I called and left another voicemail stating I was home, but I would still need my car to be towed so they could call me back. Called them again 1 hour later. No answer and still no call back. They have my number from the original call as well as I've left it in two voicemails now. I called again another hour later. No answer. Finally after five hours and 6 unanswered calls I called and left a voicemail that I no longer needed their service. Yes I knew they were on another call but it was 30 minutes away. I waited plenty long enough and still after I got home I was going to use them to tow my car. I am now writing this 24 hours later and I have never heard from anyone not even an apology from the company. It was a Sunday so less people working I get, I called other places and they were just as long as waits so I get it. But not ONE call back or update. Even now not an explanation of what happened. I went with Sheetz Towing and they had my car towed within a hour. Also noting this started at 2:30pm, they are 24/7 and this was not a middle of the night situation.

whatever you do if you're thinking about going to him grab a hammer and hit yourself in the head…read more This man either has dementia or is absolutely crazy. I have gone to him eight times in the past two years at first he was OK never remembers you but every time it gets worse and worse and every single time he yells at you on the phone this time was it. I took my car to Tuffy's after Ericksons did $400 of work on my car and my service engine light was still on and then he asked me if I had any problems with my brakes I've never had an issue with my brakes until I left his shop the next day I went to Tuffy's in they said that he drained my brake fluid was completely empty I've never had problems just had an oil change all things were tapped off and go in the same place to have an oil change for the last six years but all of a sudden it was empty or you serious so he's trying to cause problems on my car now I need brakes and my calibers are bad because I drove with no brake fluid in my car this is not even half of what this man is done do not waste your time he is legitimately crazy and he forgets everything he could have your car for a week unless you call him he wouldn't even start on it it could be sitting in front of his door he does not remember anything. Worst experience of my life Dealing with cars

When my cars have issues greater then Oil Changes, I go to Chuck Ericson. I have had my cars…read moreworked on by Chuck and his team for many years. I trust Chuck and know that he knows how to fix my car so it will run. I put many miles on my cars as I use them for work and they have to go - no question. When the cars have issues or need brakes replaced, I go to Ericson Automotive. Chuck has many years of knowledge and can be trusted to give you solid advice, do a great job, and charge a fair price for his work. If your cars need to be seen by someone you can trust - choose Ericson Automotive.

Im an elderly lady who's son had an emergency and was hospitalized and I had to have his car towed…read moreout of Gates Park driveway. Im also disabled not like it would matter to JOE the driver. He was as rude a human being as I have ever met. Job was paid for before he arrived so I didn't try to stiff on payment. I asked him to roll it off on yhe front driveway at my other son's house and he decided to park it in brand new cement in yhe back of his home by his shed. What could I do? Not one damn thing. Bet he wouldn't of treated my husband in that manner. Do better.

Best rates around and truly hardworking drivers! They towed my vehicle from point A to point B…read morequickly!

Can-Am came for roadside assistance to get my daughter's car started. He was on time courteous and…read moremade sure the car was running before he left. Hard to find good providers out there to see the job through but they did. 5 stars in my book.

No called, no showed after rental company hired them to tow a broken rental car. Wouldn't answer…read morethe phone after multiple attempts. Avoid!