Jerry Potts did a great job on my 2004 Dodge Ram front end repair…read more i thought my truck needed basically a front end overhaul but when they got it on the lift it only needed the passenger side front wheel bearing. The truck was repaired that day at a very fair price and drives great again. Thanks to the entire shop for the fast service.

I have used them for 3 yrs & always had good service. Very professional & friendly! I recommend…read morethem to friends & family.

Review DO NOT GET…read moreANY WORK DONE AT THIS PLACE. Let me be as direct and factual as possible. Here is why they are not a good business. - They were quick to take my nearly $1200 for an AC repair, but when it was finished, nothing had changed. Same exact problem. They were not excited to continue looking at my vehicle. Next is why: - They told me it could be up to two weeks before they could look at the problem, and I would need to leave the vehicle there in case something changed. I explained that this vehicle was how I made a living and could not afford to do that. - I asked, and tried to reason with them about this. Matt at the counter basically said he didn't care and everyone gets treated the same. Leave it or it won't get looked at. - I tried to work out a future date that I could schedule the work to be done to make right what they did not fix, and was promptly told again that they would NOT do that under any circumstances. Matt followed this up by saying a business next to him spends over $100k a year with them and they have to wait, why shouldn't I? - I further pushed to emphasize that I didn't have other vehicles to use like them and could we please schedule a time to fix what I paid for. Matt's response was "if you wanted to schedule when work gets done then you should have picked a large shop that does that. Here you just get in line and wait. - None of this was expressed to me initially and they had no problem taking my vehicle right away, but now that it isn't resolved, they will get to it whenever they can. - I even called ahead when I found the issue wasn't fixed and thought I set up an 'appointment' for Friday since I was told to bring it in Friday morning and leave it. The vehicle sat there all day and wasn't touched. That's when I got the 'we don't work weekends, but you'll need to leave it and maybe we look at it next week. Completely inconsiderate and disregard for their customers. So save yourself the frustration and a huge headache. Avoid these people at all costs. They do NOT have your best interest in mind and are not interested in any follow up work that's not a quick fix. Now I am stuck with a vehicle that has not been repaired and wasted money with them.~ Ken I.

We've had my son's car serviced at Murfreesboro Auto Repair three times. They are knowledgeable and…read moreprovide you with details and reasonable price quotes. We have never felt pushed to have any additional service/work done and they never do anything without first getting your permission. Reliable and dependable service!

Best place in murfreesboro to get your Automotive work done.! Superior knowledge for all makes and…read moremodels.Friendly ownership.Honesty.Everything you are looking for as a consumer and great pricing.

Mr. Kee is the most honest and fair mechanic in town. He & his wife Gail are the nicest people to…read moredo business with. I had to take my car in because the check engine light came on. Two sensors had to be replaced and can you believe he didn't charge me to run the diagnostics test? Most mechanics will charge you $98 - $100. Mr. Kee will not rip you off. He got my car fixed that day. I have found my go-to mechanic. Thank you, Kee's!

I gotta say I didn't want to give Kia a chance. But AD was amazing! He sent me videos and pics of…read moreseveral different models. He was convincing enough to get me to get into the dealership to give Kia a chance. Once I did I was truly impressed with AD's knowledge of the product, the options and the amazing tech in Kia. The dealership went above and beyond to truly serve our family. If you are sleeping on Kia, stop and go see our man AD and Kia of Murfreesboro. You won't regret it!

The whole service staff has been very accommodating. I've been having my car serviced here over a…read moreyear. Any concerns I've had, they have addressed and been very kind! Raven and her service manager Randy have helped me save wherever I can! Will certainly be coming back.

Best staff & friendly servicing…read more I've been getting my car serviced here for a few years now and the guys here are awesome. I've had to come in twice in less than a week to get the same tire patched. A broken blade last week and then a screw removed this morning. Not sure why or how it happened in such a short time but the guys took care of it. Took about 45 minutes to an hour. Morning times aren't too busy. Thanks guys!

We had problems with a previous service from another repair shop but our experience with this…read more Repair shop was awesome. Gary the manager was patient and considerate. He and Josh are the only ones I trust with my vehicles. Love this place many are closer but they are worth the drive I promise.

Awesome place for an oil change! Everyone was very thorough and kind... didn't try to upsale or…read morepressure me but also made sure I was taken care of. Highly recommend!

Came in for the first time and got my oil change. Everybody was very friendly…read more My oil was changed very quickly and the value is great i would definitely come back again

My truck has been at Pep Boys for 10 days now. Pep boys corporate does not respond to phone calls,…read moretook 3 complains for them to contact me. They keep telling me within 24-48 hours. They are absolutely dragging their feet having to repair my truck. Its absolutely garbage way to run a business. I'lll scream it again....RUN FROM THIS BUSINESS.

**DO NOT RECOMMEND**…read more In April of 2024 we had a lifetime wheel alignment done on our SUV at the Shelbyville Pike Pep Boys. We were told that we could take it back as often as we wanted to and get the alignment checked. We have had no problems whatsoever with the vehicle but decided to take it in to get the alignment checked after we got our tires rotated. After we had been there for over an hour, we finally went and asked about our vehicle. We were told by the first employee that they could not do the alignment because the front tie rods needed to be replaced. Another employee told us that the steering wheel is not straight and that they could not do the alignment because it would not hold very long if we did not let them replace the tie rods. We asked how much money they were talking about, and the employee told us that it could be as much as $800 to $1,000. We have no reason whatsoever to believe that we were told the truth but that they were strictly trying to rip us off. We told them to forget it and back our vehicle out of the shop. When we got home we checked the steering wheel, and it was perfectly straight when the front wheels were straight. It is our impression that the lifetime wheel alignment is just a gimmick to get the vehicle brought back to the shop so that they can attempt to force you to buy additional services. Now that we see all these other reviews, we know that we made a big mistake ever going to Pep Boys and will never go again for anything. We will also be warning others, as we have already done!