Owner, though a good barber, responded to me with profanity when I cancelled or rescheduled. The…read morebusiness is now closed on Saturday so challenging for me to go during my work Monday thru Friday. I offered to pay the cancellation fee ($25, cost of one haircut) multiple Xs though he did not accept. Very disappointing as I've used him for last 2-3 years. Even paid double his normal fee to help out during the Pandemic in 2020 and tipped 40 to 50% each time.

I was extremely disappointed by Blake's customer service, or lack there of. I booked an appointment…read moreonline as a first timer thinking he would be a good fit. Unfortunately, I needed to change or cancel my appointment the morning of and his website wouldn't give me the option to do so. I was willing to pay the cancellation fee and rebook for next week. I received an extremely rude text later in the day scolding me for missing my appointment and informing me that my future appointments have been canceled and my account has been blocked. I apologized and explained myself, but never received a text back. I would not recommend giving his services a try.

Wanted to update my review with the color progression. I love it and it's exactly what I wanted!read more

Becky is outstanding. I am a 5-year Client of hers. And as of this writing, she is 100%…read moreCOVID-Conscious. Safe, sanitized and clean. Becky is a talented Stylist. She will give you an excellent cut that rivals every high-end Salon in town. Becky also offers the atmosphere and comfort of a barber shop. Best of all, Becky is the owner. You'll receive better haircuts, service and rates vs any corporate salon. Give her a call.

I have been serviced by Leslie she's in training and let me tell you Connor and Erin are brilliant…read moreteachers guiding every step of the way! Erin was by her side when she cut my hair and Connor when I had to get my hair dyed! They make sure you to ask the right questions to guarantee excellent results!

Hello ! I visited the salon and everyone was accompanying and friendly . Once I left they asked for…read moreme to let them know how ever Is. I sent pictures and showed my disappointment of my greys still translucent and I specified and sent and showed over 15 pictures . I had went through two stripping of color a few weeks back and paid tons of money and literally begged not to be darker. I asked Kaylee to please stand by my color cause previous hairdresser told me my hair is very porous right now . She specifically said don't worry it's not . Now I have to go and strip darkness for third time after colorist not listening to my concerns. I have left messages emailed manager and no reply after 20 days . I would like my money back . I would not recommend their customer service . I have never left a bad review but I'm frustrated from how many hairdressers have not listened and wasted so much money .

ATTENTION FELLOW DUMB DUDES! If you're dumb like me then you…read morewalk around confidently thinking you know what you want. Jessica was kind but confident in the fact that I was dead wrong and put it nicely that I was essentially getting the haircut of a 9yr old on picture day. She made some solid suggestions and here I sit with the best cut I've ever had. Thank you, Jessica!

Made a reservation at 3:30 in the afternoon. No one is there to cut my hair, but there's 2…read morereceptionists. What's the point of making a reservation? Not respectful, waste of time.

The search is over. Had been searching for a salon for almost 3 years and I'm glad I found Le…read moreArtist Hair Salon. Set an appointment via text(number I got from google - great reviews), and wasn't disappointed. I was informed that Jade will take care of my needs. Le greeted me once I entered the salon. Salon is clean, spacious with calming music. Jade offered options and recommendations. And she didn't fail. I loved the cut, color and style. Will definitely go back.

I was checking this place out since it close to work, I'm a baldie so don't really care about…read morebarber or salon. Decided to give this place a try due to the good reviews from google. DID NOT DISAPPOINTED Location: - plenty of parking - big sign, easy to spot - small place but have everything needed to complete the job Service: - Very professional and knowledgeable, the owner take time explaining what type of hair go with my face shape and asking if it was okay to do this multiple time. - They are very busy on labor day, but staffs was quick on their feet and nice - The wait was only off 10 mins from the appt time (understandable) - Offer straight blade touch - Good price 17$ men cut, usually pay 25-30 at other barber shop Overall great experience combined from courteous staffs and good customer service, definitely come back!!!

I've been going to see Jen White at The Grooming Room ever since I got to Dallas two years ago and…read moreshe's been an excellent stylist that listens and provides me with a perfect haircut every time. It's always an awkward feeling looking for a stylist if you move to a new city, or if you're looking to make a switch to your hair - but Jen makes me feel comfortable, offers great advice, and I always look sharp walking out of The Grooming Room. Go see Jen if you want your haircut done right and at a very reasonable price. Did I also mentions she's a great conversationalist? Go see Jen and you won't be disappointed!

I've always tried to support local businesses, but my recent experience at The Groom Room…read more(Hillcrest Ave.) was completely unacceptable. I brought my three kids (ages 4, 6, and 8) for haircuts on October 30. We arrived right at 2:10 p.m., which had been pre-approved over the phone. My 8-year-old son, Kai, sat with a barber named Reid, who immediately spoke to him in an aggressive, impatient tone -- snapping at him to "hurry up," telling him there was "no way" he could do the haircut my son showed him, and blaming us for being "late." When I calmly asked him not to speak to my child that way, Reid turned his hostility toward me -- raising his voice, shushing me several times, and waving his hand to silence me in front of my children and other clients. It was humiliating and completely unprofessional. I spoke with someone in management who apologized, but no one else in the shop said a word or offered any acknowledgment. The lack of accountability and basic respect was astonishing. My son left embarrassed and upset, and I left furious that a professional would bully a child and treat a customer this way. We've been repeat customers, but after this experience I will never return. Avoid Reid at all costs.

Kieu is fantastic! I've been here a dozen times, and it's always a great experience. The place is…read moreclean, and they even offer a free beer while you wait or when you leave. I used to request another stylist who recently left, but I tried Kieu this time, and he did an excellent job. The price might be a bit higher than Great Clips, but you get what you pay for. Highly recommend!

Came in for a haircut. Don't see where all of the 5 star reviews are coming from. Got a standard…read morehaircut that I could get anywhere else, only difference being is that the price is jacked up to be almost twice as much anywhere else. Common trait in these overpriced hair salons, your barber will most likely try to start a conversation with you, which is probably the reason for the extra price you are paying for. My barber didn't really seem to care so much about what I was saying and was seemingly acting out of protocol. Honestly, I would've rather have a 30 min of silence and a reduced price then that blatant example of a forced conversation. As for the haircut itself. She messed up. She tried to hide it by slathering on gel to adjust it, but it was obvious at that point. Didn't want to start an argument so I paid and went about my day. I won't be coming back though.

I use to be ugly but now, thanks to Viet, I can pull baddies. Really great establishment with…read morefriendly vibes and an outstanding selection of experienced barbers who really know what they're doing. Also some recognition for the A+ barber chairs with footrests, and tasteful décor. Great pricing and overall a must go to barbershop if you're in the area.

Carissa did my hair today and made me feel like a new woman. Shes wonderful! Everyone there is…read moresuper friendly and theres always a friendly face to check you in and get you right. They also have a pool table so thats cool. James will also put you right. Great spot.