I needed larger gutters to handle the rain. I had a piece of my front gutter replaced, and the…read moreentire back replaced. Keith Caballero helped me understand what was needed to best suit my needs, provided an estimate outlining what we talked about, and provided a fair price. Note; they will not service existing gutters, they will tear out any existing gutters and replace, probably for the better. Day before delivery, the office reached out and confirmed the time that they would be arriving the next day. On day of installation, my doorbell rang at the exact minute they said they would be there. Jose (Joey) and Lido did a wonderful job with the installation. They even helped rebalance a part of a gutter that needed adjustment that wasn't supposed to be serviced. The removal/install/cleanup took about 3 hours. It would definitely take more time if you were having an entire house done. I am hopeful that the new gutters suit my needs. Even if they dont or if there is an issue, I am confident Keith and Jose can remedy it. I am extremely pleased with their service. Also i zelled to avoid a credit card fee. Do not be concerned with Zelle-ing the owner directly.

Requested a quote from Gutter Tex and had a few follow-up questions about materials and…read moreinstallation specs -- reasonable things any homeowner should be able to ask. Instead of answering professionally, Keith (VP) responded twice with dismissive, condescending replies, accused me of "micromanaging," and then canceled my proposal without any attempt to resolve the conversation. I never questioned their work quality, but if this is how they handle a customer asking basic questions before signing, I can only imagine how they'd handle an issue after installation. Chose to go elsewhere. Wouldn't recommend if you expect basic professional courtesy.

We are having an issue with this group. Our Richardson home has a very steep roof, and we had water…read morerunning out over the gutter onto the front walkway a few feet beyond our covered front porch with any heavy rain. They suggested a diverter strip. We agreed, and paid for the installation. When, sometime later, we finally got a good, hard rain, the water came up over the gutter again, but not where it used to. Now it comes over the gutter onto the covered porch, right in front of the front door! We believe the diverter was not positioned quite right. It does not have an end on it, and it does not go all the way to the end of the short gutter line it is attached to. We called the company the day after the heavy rain with our issue. They came out promptly, but all they would offer is a major redo of our front gutter system. We are not in a position to do that right now. We told the owner of this group that we just want the diverter extended to the end of that short gutter run, and an end cap of some sort put on it at the end where it is directly over the front porch. We said we think this is a logical next step to try, and that we fully expect this to come at an additional charge to us. We were simply told they "cannot do that". (Of course they can.) We explained that the current situation is much worse than what we started with, and if they cannot/will not do what we think is likely to help, that the diverter needs to be removed. Having a very large amount of water coming down on our front porch right in front of our front door is not OK! The owner wrote in one email that he was being "yelled" at when he was here. Reading this was a total shock to both of us, and is absolutely not true. The gentleman was standing 20+ feet from us, and we live just one house in from a VERY noisy 6-lane road. If we were raising our voices at all, it was in the hope that he could hear us! We are both seniors with some hearing loss, so (as we further explained to him) possibly we do speak somewhat loudly, but "yelling"? Absolutely not. We have told the business owner we have no ill feeling toward his company and just would like to get this taken care of one way or the other (prefer to extend and cap the end of the diverter; or as a last resort, remove it). Now, they are not responding to our emails. We had one previous dealing with the group that turned out to be quite satisfactory. We guess they just don't want to be bothered with small jobs, but they should follow-up and make things right with a job they have already done and been paid for. Mr. and Mrs. J.G./Richardson

I cannot say enough great things about this business. They came out quickly, pricing was amazing,…read moreDerrick and Dominic were THE NICEST. I would most definitely recommend them!!! Thank you guys! God Bless!!

One of those jobs that are always deferred is cleaning the gutters and I do not really want to go…read moreup there myself. I called them to install gutter guards so that I would not have to do it so frequently. They inspected the gutters, told them how the guards would fit, and fitted everything in a single visit. It is a fairly easy upgrade, but it ought to simplify things in the future, and they left everything tidy.

Having spotted a small water stain on the ceiling, I made a decision to arrange a roof check-up to…read moreexclude any severe problems. The team came at the agreed time and described every step prior to commencing the assessment. They inspected the surface and made notes on the areas that might need to be addressed in future. The report was given soon after the visit and it was well defined recommended maintenance as opposed to insisting on immediate repairs. I liked the fact that the explanation was simple and easy to follow. The problem was minor, and this provided me with some relief. In general, the visit was well-organized and professionally managed.

Highly recommend Creative Gutter! Super professional, timely and exceptional customer service. We…read morehad all new downspouts installed a few weeks ago and Jimmy gave us an amazingly competitive quote and installed within a week or so. We had a minor leak that we noticed with the rain in a couple downspouts and he sent a tech to fix within a day or so. After researching a few gutter companies in DFW this is the BEST one to use for your gutter / downspout needs! Exceptional service, quality and price... strongly recommended!

These guys are awesome. The install was fast and it looks great. Reasonably priced too. But what I…read moreappreciated most was their willingness to help me out when I discovered I needed to move a downspout over. They sent someone and he just moved it for me. 10 stars for great service!

This Review is for Melissa Texas... I scheduled a gutter…read morecleaning, took the day off and they never showed up. After 30 mins past, I called and called and never got an answer, after 2 1/2 hours past my appointment time they called and said they got stuck in traffic and would be there in 30 mins. I told them NO thanks, I need a reliable company. 30 mins later she called back and offered me $50 off if I would schedule another appointment. This seems to be a very small operation that's not reliable

Great service and easy to deal with! I booked via text, same day service. The tech got here and…read moreprovided the service a left. Invoice was sent to my email I paid online. Painless ! Will definitely use again. I gave 4 starts knocked down one star because when we book the give me a price but when the tech got here the price increased. Regardless will use again! And will recommend!

My windows aren't very clean. I've changed my rating to 1 star due to the harassing text he sent me…read moreafter my review and his response below. This is 1 person. Not a company with workers. To his credit it was late afternoon when he washed them, but the next morning in the sunlight, you could see the film and residue on the windows. See my photos. I texted him with photos to let him know, and he said he would come back. He didn't show yesterday or communicate with me to let me know he needed to reschedule. He didn't use squeegees, just microfiber cloths and a scrubber. I would not recommend.

Paid Mike Solano to add a gutter extension. I was out of town when he was available but I trusted…read morehim to do the job right and complete it. He asked for payment before I got home and said he needed to come back to add a piece to secure the gutter. He told me several times he was coming back to finish the job but never showed and stopped responding. He told me he was local and did a lot of work around my area but never could come back to finish the job. So now the gutter is starting to bend and the curve he added is leaking. so overall, just a lousy job. Would never use him again.

I am very pleased with the estimate. We are coordinating with our insurance provider to select a…read moresuitable time and date. The team arrived punctually, performed the work efficiently, and thoroughly cleaned up after completion, leaving no nails or shingles behind; all debris was properly removed. Additionally, they returned to adjust the squeaking wind turbine. I consider them the best roofers in Texas.

Johnny is such a great guy. He is very pleasant and professional. On top of everything, they did a…read moregood job of replacing our gutter system and added the part that we needed. The system is working very well. Whenever it rained, there was a fountain coming down to our backdoor that leads to the backyard. That caused wood damage to our backdoor and even termite problem. Now the problem is gone. No more fountain there.

I just had them replace my exterior siding and they did an excellent job. Knowledgeable owner,…read moreresponsive team and very high quality work

Quality of work and price were very good. The workers were very professional. The work was done…read moreon a timely basis

This review is for Tomas Tran for work done at 6608 Osage in Plano. I am very happy with the work…read morethat was done. Tomas was here everyday supervising and providing me with updates. Tomas and team were professional, courteous, explained everything well. I would highly recommend them.

German and his team did an excellent job on my house replacing the roof, fascia, and gutters with…read moregreat quality. After comparing several quotes, he stood out for having the best price, quality, and customer service. He was honest, fair, and very easy to work with from the beginning. Throughout the whole process he kept me updated with pictures and videos and showed me the materials we agreed on, which gave me a lot of confidence and peace of mind. My husband and I are very happy with his work and highly recommend him. Thank you so much! Español: Germán y su equipo hicieron un excelente trabajo en mi casa con mucha calidad y profesionalismo. Después de comparar varias cotizaciones, él destacó por mejor precio, calidad y atención. Siempre nos mantuvo informados con fotos y videos durante el proceso, lo cual nos dio confianza y tranquilidad. Mi esposo y yo estamos muy satisfechos con el resultado y lo recomendamos ampliamente. ¡Muchas gracias!