Friendly staff and generally fair prices. They'll price match if an in-store item costs more than…read moreonline. Good lumber selection and a clean store. Would love to see more wood carving options. Sometimes you can find some great deals in the wood bins, but it takes some digging. Rockler is certainly worth a visit (especially since it's the only place of it's kind in the area).

I'm a newbie, but these were knowledgeable people, They had good advice on tools, projects, and…read morewood choice as well a wide selection of woodworking specialty items. They had a good source of good quality wood and sheet goods, including American and Baltic Birch, as well as various hardwoods. the good stuff, unlike the construction grade ugly plywood at the big box stores. Same goes for hard wood boards; no knot filled, bowed, cupped, and twisted greenwood junk like the big box noodles in the dimensional lumber section there. You get what you pay for so the equipment is definitely on the high end quality and cost-wise (Festool for example). Worth a look

New in town, - Jim Madden - was absolutely amazing! We needed a bunch of small screws & such. He…read moreled us around the store & helped us find the exact pieces we needed! He's sweet, helpful, & funny too! Thanks so much for being a doll

It's nice to go into a store that has that mom-n-pop feel, but that's as far as the good feelings…read morego for me. If you know what you're doing, it's probably a great store, but if you need help like me go to another store. When I went, there were maybe 3 customers in the store and not a salesperson in sight. When I asked the cashier if there was customer service, she replied there were people around. That's all the help I got. Not impressed.

Day's Ace deserves the best review I can ever write…read more It's hard for me to accurately capture a more positive business than the people behind the scenes: all of the many employees in getting valuable components for the home and even the work environment; in the truly beginnings, the store was located in close quarters to the Flagship Kroger grocery store, located at Carroll Blvd., and usually the friendly staff tended to a feline, who roamed around the store. It's since moved to the other extreme end of the large parking lot, near the Denton Movie Tavern; the friendliness must have been "Baked in," because going to Day's Ace is like going back into the good old days, when physical problems around the home could easily be resolved by making a quick run to Denton Center. Cheers, Mark F.

Wow, the customer service (attention) knowledge and variety of products amazed me. I've been to…read moreboth Lowe's and Home Depot trying to find a propane hose and fittings with no luck in help or interest in helping. I will take all my hardware, household goods and bbq business to this store from now on. Surprise yourself and visit them.

Was shopping for a new Traeger, and saw they came down in price during "black Friday/week". Went by…read morethe local Elliott's, spoke to the same employee I met a year ago who sold me my first Traeger (Victor) and concluded the deal. This store is so helpful like the old days of the local hardware store. Every employee is nice and helpful. I will continue to patronize this store prior to the Big Box stores. Well done folks!

I have been shopping at Elliot's Hardware for years and the staff is always so helpful. There is an…read moreolder lady named Jill that has always taken the time to make sure I had everything I needed for my project, usually generating add-on sales to my project's benefit but the disappointment of my wallet. While most of the staff is outgoing and helpful, last weekend Jill was especially helpful and helped me work through my project needs to avoid a follow-up trip for something I forgot. As long as people like her work there, I'll remain a loyal Elliot's customer.

I cannot say enough about this Ace Hardware!…read more Davis greeted us at the door, walked us over to the paint section, talk to us through various options and eventually call a specialist over. When in the gardening section the gentleman there was giving great advice, but mentioned he wished that someone else was there. He stepped away to call the person whose day off it was, who agreed with his advice, and then came back and followed up with us to ensure that we were doing the best thing for our new landscaping. I don't know when I've had better customer service, these people know their stuff and actually care about your home. Do not hesitate to give them your business!

We've been to this location for hardware stuff but never bought any plants here. I saw they sold…read moretomatoes so bought a 4 pack of burpee slicing tomatoes and that was one of my best buys in a long time. The 4 plants produced more tomatoes than I can remember ever getting from only 4 (we've grown tomatoes for 35 years or so) I will definately check out other plants they carry and will buy my tomatoes from them next year.

Walked into this ACE a couple hours ago & saw a young man there in an ACE vest & asked him for…read moresome help finding various items I needed. Starting chatting with Alex asking about his OU ball cap he had on & learned we have mutual friends from OU. I'm 60 & was thrilled to learn that Alex grew up & went to OU w/some of my friends' kids Small world. This was my 2nd time to this particular ACE store & I received outstanding customer service both times. Employees are very friendly & knowledgeable & the prices are great. Great parking, too Go say Hi to Alex & tell him Miss Jaini sent you.

I purchased the EGO Power+ 800 Series battery-powered lawn mower on June 4th. After setting it up…read moreand using it to mow my lawn, I found that it did not perform as expected. It required two passes to achieve the same cut quality as my old gas-powered mower. Additionally, the self-propelled feature felt clunky and was difficult to maneuver, making the mowing experience more cumbersome than convenient. I was hoping to make the switch away from gas and oil for conveince and environmental reasons, but unfortunately, this unit doesn't meet my needs. I've decided to return to using my old reliable gas mower for now. Now for Ace, I tried to return the mower after using it for 30-minutes and cleaning it up. I was told because I used it, they would not take it back. Off to Ace corporate to see if they can help!

Chistina at the Pro Desk helped me and my students at Allen High School. Our theatre department is…read moreplanning to produce the play, The Outsiders October 2 and 3. We are building scenery, and I needed materials hauled to the high school. Normally the fee to haul materials is more than $70 a trip. Our materials actually cost us less than the cost of hauling it. Christina zeroed out the hauling charge, which really helped us out! Thank you, Christina and Home Depot!

Service was excellent from Lu at this store. She handled our questions and concerns as a…read moreprofessional should. From start to finish. Thanks LU

Recently has a situation with paint color and the paint assistant manager was exception! He helped…read moreus and went above and beyond.

A props review us in order!…read more My last visit to this store wasn't perfect, but imperfections were handled beautifully my management - AND I worked with knowledgeable staff in multiple departments. Shout-outs to plumbing and paint. The garden center also had what I needed. But the star of the show this visit was Dean. When my special order item was broken and I didn't realize it until I got home, he went above and beyond to make it right. I hate that I'm forgetting other folks names - I know Leticia was one of them (maybe misspelled) - but the visit was Saturday Sept 10, 2024, and the guy in plumbing and the guy in paint were also great, plus other folks up front. So big props all around to this Lowes. THANK Y'ALL!

It was hard finding help in the garden section and when I did I was given the wrong locations to…read morethe things I was looking for to start my patio garden. Then I ran into LaRoy who pointed me in the right direction every single time. I can tell he loves his job and works very hard. He was super nice too!

I have shopped here a few times as there is another store closer to home in Plano. Today's shopping…read morewas to get a new frig water filter. Parked in veteran designated spot. Nice. The lady in major appliances took my note with brand of filter and went to pick it up. Nice. Then at self-check out the lady helped my get my veteran discount on the filter. Two nice employees.