Friendly staff and generally fair prices. They'll price match if an in-store item costs more than…read moreonline. Good lumber selection and a clean store. Would love to see more wood carving options. Sometimes you can find some great deals in the wood bins, but it takes some digging. Rockler is certainly worth a visit (especially since it's the only place of it's kind in the area).

I'm a newbie, but these were knowledgeable people, They had good advice on tools, projects, and…read morewood choice as well a wide selection of woodworking specialty items. They had a good source of good quality wood and sheet goods, including American and Baltic Birch, as well as various hardwoods. the good stuff, unlike the construction grade ugly plywood at the big box stores. Same goes for hard wood boards; no knot filled, bowed, cupped, and twisted greenwood junk like the big box noodles in the dimensional lumber section there. You get what you pay for so the equipment is definitely on the high end quality and cost-wise (Festool for example). Worth a look

Why support your local business when they will not support you?! Bought a Stihl trimmer. Spent…read moreabout $45 more in order to support a local business. When the trimmer string broke, they told me they could not help. One guy literally laughed, yes laughed at me. So F Elliott's. Not what they used to be.... Might as well just go to The Home Depot and get same shi--y service for less.

Ordinarily I find Elliots has it's place for finding hard to access small hardware that the big box…read morestores don't carry, even if their prices are relatively up there. That said, I'm top coating the deck on a sailboat and needed a very soft tipping brush. The ox hair brush by Purdy was $39.00, but if it didn't leave lines in the finish I was okay with it. Fast forward to this morning, I go out to the boat at 6:00 am and begin the roll and tip topcoat. However with every other stroke the brush was shedding bristles into the finish. Long story short I take the brush back to Elliots and the front desk clerk, says we can't take back brusjes that have been used. I said how could I know the brush is defective if I didn't use it. He then says that's not what's happening here. You bought the brush, used and now that you're finished you're returning it. Anyway the store mgr. ultimately made it right, but my issue is being accused of being a thief, I was definitely not okay with that and I expressed that to him in language the preacher shouldn't hear.

Day's Ace deserves the best review I can ever write…read more It's hard for me to accurately capture a more positive business than the people behind the scenes: all of the many employees in getting valuable components for the home and even the work environment; in the truly beginnings, the store was located in close quarters to the Flagship Kroger grocery store, located at Carroll Blvd., and usually the friendly staff tended to a feline, who roamed around the store. It's since moved to the other extreme end of the large parking lot, near the Denton Movie Tavern; the friendliness must have been "Baked in," because going to Day's Ace is like going back into the good old days, when physical problems around the home could easily be resolved by making a quick run to Denton Center. Cheers, Mark F.

Wow, the customer service (attention) knowledge and variety of products amazed me. I've been to…read moreboth Lowe's and Home Depot trying to find a propane hose and fittings with no luck in help or interest in helping. I will take all my hardware, household goods and bbq business to this store from now on. Surprise yourself and visit them.

Was shopping for a new Traeger, and saw they came down in price during "black Friday/week". Went by…read morethe local Elliott's, spoke to the same employee I met a year ago who sold me my first Traeger (Victor) and concluded the deal. This store is so helpful like the old days of the local hardware store. Every employee is nice and helpful. I will continue to patronize this store prior to the Big Box stores. Well done folks!

I have been shopping at Elliot's Hardware for years and the staff is always so helpful. There is an…read moreolder lady named Jill that has always taken the time to make sure I had everything I needed for my project, usually generating add-on sales to my project's benefit but the disappointment of my wallet. While most of the staff is outgoing and helpful, last weekend Jill was especially helpful and helped me work through my project needs to avoid a follow-up trip for something I forgot. As long as people like her work there, I'll remain a loyal Elliot's customer.

I cannot say enough about this Ace Hardware!…read more Davis greeted us at the door, walked us over to the paint section, talk to us through various options and eventually call a specialist over. When in the gardening section the gentleman there was giving great advice, but mentioned he wished that someone else was there. He stepped away to call the person whose day off it was, who agreed with his advice, and then came back and followed up with us to ensure that we were doing the best thing for our new landscaping. I don't know when I've had better customer service, these people know their stuff and actually care about your home. Do not hesitate to give them your business!

We've been to this location for hardware stuff but never bought any plants here. I saw they sold…read moretomatoes so bought a 4 pack of burpee slicing tomatoes and that was one of my best buys in a long time. The 4 plants produced more tomatoes than I can remember ever getting from only 4 (we've grown tomatoes for 35 years or so) I will definately check out other plants they carry and will buy my tomatoes from them next year.

Walked into this ACE a couple hours ago & saw a young man there in an ACE vest & asked him for…read moresome help finding various items I needed. Starting chatting with Alex asking about his OU ball cap he had on & learned we have mutual friends from OU. I'm 60 & was thrilled to learn that Alex grew up & went to OU w/some of my friends' kids Small world. This was my 2nd time to this particular ACE store & I received outstanding customer service both times. Employees are very friendly & knowledgeable & the prices are great. Great parking, too Go say Hi to Alex & tell him Miss Jaini sent you.

I purchased the EGO Power+ 800 Series battery-powered lawn mower on June 4th. After setting it up…read moreand using it to mow my lawn, I found that it did not perform as expected. It required two passes to achieve the same cut quality as my old gas-powered mower. Additionally, the self-propelled feature felt clunky and was difficult to maneuver, making the mowing experience more cumbersome than convenient. I was hoping to make the switch away from gas and oil for conveince and environmental reasons, but unfortunately, this unit doesn't meet my needs. I've decided to return to using my old reliable gas mower for now. Now for Ace, I tried to return the mower after using it for 30-minutes and cleaning it up. I was told because I used it, they would not take it back. Off to Ace corporate to see if they can help!

I came here looking for some faux wood blinds and pendant lights. The store was mostly clean, and…read morelaid out well. I walked around for a little bit searching for the blind isle, I didn't see any workers around that could help me find it. Once I finally reached the isle with the blinds, I was disappointed. They only had two brands of faux wood to choose from. I guess they prefer customers to buy online instead. After that, I headed over to the light section, again, not many pendant light options to choose from. The lights they did have on display were all very dusty as well. It's hard to visualize lights in your home when they are caked with thick dust. Unfortunately, I left the store without a purchase. On my way out, there was a very friendly man standing at the door thanking me for coming in. I wished he was around when I needed the help. Overall, I think this store is great if you need basic items, but for more options, you'll have to visit their store online to get what you're looking for.

NO SERVICE. Paying Premium to duplicate keys, machines broken and staff unhelpful…read moreincluding supervisor. WASTE OF TIME!

Recently has a situation with paint color and the paint assistant manager was exception! He helped…read moreus and went above and beyond.

Customer service picked up and was going to "transfer me to the garden section" because I was…read morewondering if they had yellow flowering roses in stock and she hung up because it's late and I'm guessing no one was even in the garden section , guess it was too much work to walk over and see, step it up.

Solid Home Depot, I know many get bad reviews for customer service. I've seen way too many times…read morewhere no one is available to help, bad attitudes, no knowledge on key issues customers need help with. This location was different. I was looking at plumbing and needed specific fittings, the associate was friendly, knowledgable and made sure to get things right the first time. I was impressed by this Home Depot!

It was hard finding help in the garden section and when I did I was given the wrong locations to…read morethe things I was looking for to start my patio garden. Then I ran into LaRoy who pointed me in the right direction every single time. I can tell he loves his job and works very hard. He was super nice too!