Initially my husband and I were really pleased with the quality and customer service received when…read morewe started using them, so pleased that we would drive from Fort Worth and Lancaster for services. Well here lately the customer service has drastically decreased. The chick with the curly hair is beyond rude and unknowledgeable of anything asked. She doesn't greet customer and appears to get an attitude when asked to do her job. I honestly dnt know how she got a job working there. Anywho after the frustration she cause us today we will not return and if I was the old me she probably would have caught these hands, But yes everyone else was a pleasure working with!!

Very disappointing experience with DTF Center Dallas today. I have been a customer for over a year…read moreand have spent a significant amount of money with this company, but after how I was treated today, I will not be returning. I first tried to place my order through their website, but it repeatedly showed "failed to upload" when trying to submit my files. I then used their website chat to ask for help and requested an invoice since I had already shared my Canva document with them. No one ever responded in the chat. Since I still needed the order, I began calling around 3:00 PM and had to call continuously for almost an hour before someone finally answered the phone. I was told the Dallas location was on another call and would be transferred once they were finished. When I finally spoke to someone at the Dallas store, I confirmed multiple times that the prints would be ready the same day. He said yes. I shared the Canva document, he sent the invoice, and I paid immediately. I even asked again if the order would be ready today, and he again confirmed that it would. The Shop app even showed the order being packed for pickup, so I sent my husband to the store. When my husband arrived, the first employee helping him smelled strongly of marijuana and appeared to be under the influence, which was extremely unprofessional. After that, the same employee I spoke with earlier suddenly said the order would NOT be ready until tomorrow, completely contradicting what he had told me earlier. When I spoke with him on the phone to clarify what happened, he was very rude, repeatedly interrupted me, and raised his voice instead of addressing the mistake or trying to resolve the situation. For a business that relies on time-sensitive print orders, clear communication and professionalism are critical. Unfortunately, this experience showed poor communication, rude customer service, and staff behavior that raises serious concerns about professionalism. After being a loyal customer for over a year, this experience was unacceptable and I will be taking my business elsewhere.

Always have what we need. Great prices. Lots and lots of colors available in their soft T-shirts…read more Have been monthly customers since 2020, never had an issue with poor service or lack of help. Their embroidery service is top notch. Their prices on HTV and permanent vinyl are great. The old man up front is a gem :) Always glad when he's working, he is good for fast checkouts and a smile.

If I could give 0 stars I would - rude, terrible customer service. 10 thumbs down. They weren't…read moreeven rude to me but I witnessed them being very inconsiderate to others, in fact even throwing customers bags at them due to wanting to return an item. Kindness is free.

Yes great service, they were able to get my T-shirt's done while I waited. I will be returning…read morefor more T-shirts.

Very nice people. Great picture package options and excellent rates! Have a variety of backgrounds…read moreto choose from.

Erica @ Bates Embroidery helped me create an Amazing look for my tennis logo. She takes the…read morenecessary time to ensure that the colors worked on each shirt. Thanks Erica!!!

I threw a heck of a short-turnaround project to these guys - 25 embroidered hats with custom…read moredesigns (and colors) front and rear on the caps. I have a little experience with sports apparel, so I understood the process a little, but Eric worked off of a bad sketch and some thrown-together artwork to put these things together in 4 days for a surprise anniversary party. I couldn't be happier - didn't expect the price to be much cheaper under the circumstances (it was really fair), and wish they were "right next door", as we live in Wyoming! The party in Dallas came off without a hitch and the caps were a huge hit. First rate in every category. Thanks so much!

Very quick service and quality embroidery! The communication was great also. I will use them in…read morethe future

Mr.Kei was very informative and tentative to answer any questions I had about the tops we were…read morehaving printed. We also had difficulty getting the correct file sent for the design, but Mr. Kei was very patient and accommodating for us. The shirts were done a day ahead of time, and the quality is superb!! I would highly recommend Custom4all to anyone. Great service! Thank you Kei!

Fast and great price! No job is too small or big. You don't have to hazzel with online ordering;…read morevery convenient to place your order. I highly recommend this place for all sorts of work ( i.e., screen printing, embroidery, etc.)

It was such great experience I had at this store with the last minute and grief I was going thru to…read moremake some prints on some tees for my best friend death. However, Mike took care of me as well as made the whole transaction swiftly. I do highly recommend him and I'm coming back soon.

Today, I went to get prices to get some t-shirts done and I was quoted $240 for the print and that…read morewill not includes the t-shirts, so I said wow that's expensive, the Asian person that helps me out said "WELL!!!" I said well no its expensive and I want to get it a better deal, so he said "Are you having a bad day" I said "no" and jumped from the chair and started walking to the door when he said get out B*****, you do the math if you want to go to this place and be treated this way, I am a CEO of a company, I wanted to fight back but instead I went to another T-shirt place and placed my order for 15 people and paid a lot more but was not called Bitc*** so I guess they can afford to through customers out the door, I hope that they get better at treating people like sh***

Amazing customer service! We come here all the time for our Business solutions! From personal…read moreorders to big orders, everything is always done with care and pride. Sergio is the best! Absolutely love the fast turn around and quality of items!

I ordered a shirt on March 28 and received it last Tuesday. My son's event is this Friday. I called…read morethem last week letting them know that they sent the incorrect color. After calling quite a few times, I finally got an answer that the shirt will be delivered either Monday or Tuesday of this week. I called yesterday to see if they would be sending me confirmation and was told that it was being delivered today. I called today to see where they were sending the confirmation only to be told that I was going to be there Thursday morning, which is not enough time for me to get the shirt from the school to my kiddo. Mind you, I told them that I would need the replacement BEFORE Thursday. They have had no sense of urgency to correct their issue and besides the receptionist who I've spoken to numerous times, they do not seem to be apologetic at all about the situation. Now my kiddo won't have his shirt for his last kindergarten function because I just got fed up with the everything and asked for a refund. Because who knows if that shirt would have gotten there Thursday or not.

I needed logos on garments ASAP. Michelle was so gracious and helpful providing information and…read moreservices for my needs. Her husband did an excellent job creating my logo. I received the finished project right on time as promised. Will definitely go back to this company for my printing needs and will recommend to my family and friends.

I had such a positive experience with I-Magin. Michelle provided a few quotes to work out sizes and…read moreshirt type for a batch of 25 shirts I needed With a graphic I provided. I was VERY happy with the quality of print on the shirt, turn-around time, competitive pricing and the ease of doing business. I went back for a second batch which was as simple as making a quick call! Highly recommended, great quality.

We decided to elope and my mother had the most beautiful bouquet ribbon and pocket squares…read moreembroidered with the name of a cherished family member who we lost. Super fast turn-around time and wonderful work!

Great little embroidery shop located in strip mall at marsh/forest lane…read more The owner is so friendly and helpful He'll do a markup right in front of you for instant approval and price quoted before I left. Turnaround time is super fast The place is clean and organized The work he did was beautiful I needed 5 hats embroidered and they all came out great even though the hats had very thick fabric He assisted me with color choice and it was spot on. I highly recommend using them for your embroidery needs.