I had the most wonderful experience with Amanda and the team at Bates Embroidery. 5 stars truly are not enough! #1- They were able to digitize our custom logo and stitch it on 12 cooler bags the week before Christmas and they did it in 2 days- I had called 8 other companies and no one was available to have things guaranteed for Christmas much less days from when I placed my order! #2- The work was beautiful, and the office staff was so accommodating and professional sending me a proof to double check the logos look. #3- The price was unbeatable. I feel like we got so much value and we are definitely using them again! Cheers to our go to embroidery team from now on! - DuWest Realty! read more

Bates Embroidery, simply the best! We are a small supporters club in the DFW Area that wanted to stand out at our North American convention, so we thought, POLOs!! I called 4 different companies, 3 out of 4 made my small request of 10 shirts seem to be a small fish in a big pond that wasn't worth their time. Then I called Bates and knew I found the right place! Eric was wonderful at understanding what we wanted, customizing the project, allowing us to see one finish product to ensure we approved and gave us a very reasonable price. Thank you for the personal touch and we will be back for more patches and polos soon, they were a hit! read more

I was searching for a local company to do a single piece custom embroidery job on a small flag. I came across Bates Embroidery on Google. I sent an email inquiry initially to determine cost, and found the company to be very responsive, which is often not the case when filling out a form on a website. When I dropped the item off, Eric was extremely helpful and printed a mockup of the logo to be embroidered to make sure I was comfortable. The turn-around time was extremely fast and the finished product looks even better than I could have imagined. I will definitely use them again for any other embroidery jobs I have! read more

Eric and the team are absolutely fantastic and I could not recommend them more highly. The quality of their work is excellent and the customer service is what makes them great to work with. I had a small order of polos and hats for my company and found them to be a great help in making the desired product exactly what I had hoped for. What made it such a great experience is that after a very slight issue, I contacted the team and the took care of it IMMEDIATELY. Without a doubt, I will be going back to Bates when I need more work done, just a great outfit and a pleasure to support a local business! read more

Our science lab requires professional lab coats for working with Chemistry, and I wouldn't take them anywhere else for personalizing. Bates/Bandman's delivers quality work in a timely manner and they provide excellent advice on colors, fonts, and sizing if we need it. Their sales team is top notch and they always make sure your order details are exactly what you want and not left to assumptions or guesswork. Our orders are always done right the first time and our staff engineers, scientists, and students look extremely professional as a result. Just a phenomenal company! read more

I had some shirts screen printed here for an event that my company is sponsoring, and I am very impressed with the quality of the work and service I received. I walked in with an idea of how I wanted everything printed, and Amanda was very attentive throughout the process. In fact, she made a few suggestions/edits to the layout of the artwork which were very helpful! The price was very reasonable, and the experience was great. read more

MUST READ! As I'm trying to get my small business started I visited several embroidery places, Bates was hands down the best. Don't waste your time!! Especially with those Mall embroidery stores. Everyone there was very professional. Eric gave me special attention even though I was placing a very small order. Then for the actual product: my shirts came out super nice!!! Great Price, Great Service, can't ask for more! Thanks! read more

Last minute crisis averted! Bates Embroidery came to my rescue. I needed to get theses little baby booties monogrammed... And I couldn't have been more satisfied. Super fast service! I was actually shocked! Customer service rocked. I became a special needs case & Eric (sales dept.) went over and beyond to satisfy my needs! Thank u again! This is actually my first "Yelp! Review"! Was so impressed! A+ guys!! read more

Great Embroidery place! Amanda has always been so accommodating. I have a lot of items embroidered for the company I work for, and their turnaround time is impeccable. It's a bit of a drive for me, but there are always nice staff to help me to my car and you can't beat the quality. It's always a pleasure to work with them. Their pricing is also the best I've found without sacrificing quality. read more

I can't say enough good things about Bates. The service is fantastic, the quality is superb, and you won't find better prices! Thank you so much Amanda for taking such wonderful care of us and for such fast reliable turnaround times!!! We are now repeat customers who can't stop coming back!!! read more

Eric and his team are great! They not only care about their business they also care about yours too because they will tell you if you are missing something when you place an order and will be there to help you fix it. Erick and his team are very helpful and very professionals. read more

My company has worked with a number of embroidery shops but I've never received the same type of customer service that these folks provided. It's tough to find companies these days that uphold their promises but quality is definitely upheld here! read more

I needed some shirts & hats embroidered quickly for an upcoming convention, and Bates Embroidery was able to make it happen. My items were embroidered within 2 days, and they came out looking better than I had imagined. read more

Eric worked with us to get our logo digitized for the first time ever. Shirts look great with embroidered logo very nice and distinct. Wouldn't go anywhere else. Ken Farmers Branch,TX read more

Great service, low cost, they have every thing you can think of, and will do any thing to help you. I appreciate their services. High quality of products and customer service. read more

Always ordering from Bates Embroidery for my work and they are always spot on, polite and keep up with our ever-changing requests and multiple orders at once. Thanks guys :) read more

Eric is great to work with - fast response time, fair pricing and quick turnaround. Very impressed with Bates Embroidery!! Will be back for sure! read more

Great people that make great products! Eric and his staff know how to treat customers well! Best embroidery shop around!!

Eric you are the best buddy! You and your team always take care of us and the workmanship is outstanding!