Great choice for dryer vent cleaning. They are very thorough and professional. Highly recommended.read more

Money well spent.Why buy a new appliance when you can call Brats and get it fixed!Excellent…read morecustomer service.Sharp and very competent.

When the guys arrived they were very unprofessional. Tore…read morethe refrigerator apart and cracked the inside of the fridge in 2 places. Stated they found the issue however I had to pay $501 upfront before they would order the part. I did not hear from them for a few days so I begin reaching out to them. Always just a lot of excuses for one reason or another. I disputed the charge on my credit card. I advised Dustin I would pay if he was able to repair the machine. Finally, he let me know that he would not be back due to the dispute. So I am left with a torn apart fridge. When I made the initial call to schedule the appointment I was quoted $85. I Cash App'd Dustin $85. Then he responds that the fee is $135. I paid the additional $50. I would not recommend him at all.

I bought 3 appliances. They looked almost new. Price was above reasonable. They delivered to my…read morehouse and called when they were on the way to make sure I was there. I will definitely use them again. I've had no issues at all.

Excellent service on 3 separate occasions from Lee. Both washer dryer & dishwasher sales (used) &…read moreservice needed. Have 2 friends also pleased with Lee's work. Lee is a hard worker who is professional, time sensitive & fair. He has helped us save money by repairing used appliances, when many service people make it hard to justify repairs versus replace. Highly Recommend A1 Affordable Appliance also known as Rock Repair.

My girlfriends washer quit over a month ago, got ahold of the warranty company, who sent a part…read moreout, and then scheduled a technician to come out. This technician showed up, and didn't do squat. One of the ABSOLUTE laziest guy I've seen yet. Kept saying he couldn't do anything until the washer duplicates the issue( I understand this) BUT he didn't check ANYTHING else. Just messed with the dial and seen that it was throwing errors, cleared errors and said "he can't hang around waiting on the washer to act up" didn't check into any other issues, tried to have my girlfriend sign a paper saying he fixed the problem, she didn't he got mad and left. Today 5/22/2025 another (different) technician came out and within 5 minutes figured out the capacitor was not working, and unfortunately it's built into the main board, so THAT will be replaced AND he's going to get ahead of another potential problem and replace the drain pump because it didn't look too good. He pulled out the washer, looked behind it, and under it (other guy didn't) and was very happy to keep my girlfriend informed and up to speed (other guy acted like he had better things to do.) so if you get this company to come out to do any warranty work, and the black gentleman with the tattoos ( not racist or prejudice against anything, just can't remember his name, or if he even offered it up) be prepared to be disappointed if he has to diagnose anything. Wish I could leave a one star review for the previous guy, but the guy today was most helpful. I hope ACS management sees this and deals with no help guy accordingly.

This company is a complete joke. Two times out so far and guessing at what parts it might need…read more The second guy that came out and I honestly don't know if he had ever seen a stove before. Took a few things apart and then said he didn't know how to install the part that was there and left. Now on the third time they scheduled a time and then changed it last minute which didn't work for my schedule but they couldn't care less. Stay away from this company.

They got a guy out to fix my washer the same day I called!!! He knew exactly what he was doing…read more(Aaron) and the price was reasonable. These are my guys from here on.

From the owner: We will strive for your complete satisfaction…read more *"Serving All Little Rock & Surrounding Areas" *"25 Years Experience" *"Same Day Service in Most Cases" *10% Discount Seniors & Military *Fast Reliable Service

Lost over 200.00 worth of clothing 2 times he said my dryer is repaired .2 times it melted my…read moreclothes.but will not give me a full refund for incompetence of repair man.

They helped us right after moving in when the movers cut a drain pipe on our washer! They've…read morefixed our ice maker and have the most polite technicians. I trust this business.

Great friendly, prompt, professional service from Mid-South! My washer failed to transition to the…read morerinse and spin cycle and I diagnosed that the lid switch had failed. I desparately began a search late on a Friday afternoon to ensure that I had it for the weekend. The switch was available for shipment but I couldn't wait. I found Mid-South Appliance Parts via an internet search, called them, and they confirmed they had the part indeed! What a life saver. The price was competetive with internet prices but without the shipping charges. I also needed a part for my microwave and they also had it.

Fantastic customer service from Mark and Lisa! They didn't have the part, but Lisa was good enough…read moreto write the number down and confirm it online. I'd recommend them anytime!!