I dropped my laptop off here in dec. 2024 when my laptop stopped working. The owner said I just…read moreneeded a new battery and keyboard replacement. I Picked up the computer a week later. I placed a new battery (same exact specs as original but slightly different design) that i purchased, inside the laptop and the laptop shut off after 5 minutes. I brought the laptop back and the owner said that the battery fried my computer (another local shop says that did not happen). The owner said he would look it over and get back to me. Two weeks went by when I finally went to the store to pickup my laptop, only to find out the owner left town and won't be back for another 2 weeks. He messaged me, said once he got back on feb. 14 he would work on the laptop. I once again had to message him for an update on the 19th, he said there's nothing he can do and it's ready for pickup. 2 months & $200 later I'm left with a laptop that still doesn't work, and his keyboard replacement is very questionable. See photos to see how wavy the "new" keyboard is. He said "that's just how it is ". I asked for $100 back and he basically told me to kick rocks. This shop doesn't take their customers serious, why would any reputable shop stand behind a newly replaced keyboard that looks like this? Not only looks like that but makes weird clicking noises on certain keys. I will upload the video I took to YouTube just search "Kadi computers, Elk Grove CA. The photos may not do the terrible work justice, but basically some keys are raised all the way, up and some keys are totally sunken into the body of the laptop, while the escape key is half sunken and half risen. As a small business owner myself I would be completely embarrassed if I presented this work to a client.

I went to this Location based off of the Good reviews on Yelp & Google! When we walked in, we were…read moregreeted by the tech. I explained to him the issue with my laptop, he knew exactly what to do! Withen a few hours of dropping off my laptop, he gave me a very reasonable quote $. He proceeded with the process of fixing my laptop [On Saturday], had it throughout the weekend & It was fixed by Monday! Quick, Great customer service & Quality! My laptop runs good as new! *I definitely recommend KADI Computers for ALL your computer needs!

Elk Grove Computer replaced my failed laptop screen. Good place to go when you need help. Fair…read moreand honest. Highly recommended for computer services. Dan

I took my laptop to Bill for repair when the hinge broke and cracked the screen, The computer then…read morestarted acting up. After reviewing parts costs, he advised that it was hard to justify the costs of repairing it. I bought a new laptop and took it to him for him to transfer the hard drive to my new computer. He did the job flawlessly and the new computer runs now like my previous one with all my programs and data. Excellent job and a moderate cost.

Our Wi-Fi suddenly quit working. Since it was only messing up some of our electronics we couldn't…read morefigure it out. I called our provider, Fidium, and ended up in a worse situation. After two days of no help I called Nerds On Call. Grant came out and was able to figure everything out. He was extremely nice, very efficient and did not make me feel ignorant! I used Nerds On Call about 15 years ago so I was really happy to see they are still around. I'm so annoyed with Fidium that I will be switching to another provider.

Need a screen replacement for a MacBook. Complete rip off. They will charge you a diagnostic fee no…read morematter what. Even if you already know what piece of hardware needs to be replaced, the screen. Then after they charge you, they'll tell you they can't get the part, but your diagnostic fee will not be refunded. Think about it, they charge you money, to tell you what it will cost to replace a part that I already know is broken. It's such a scam, they refuse be up front about their pricing. Avoid this place at all costs. Editing 1 year later: After 1 year, they reply with a message that kind of proves my point. They say the diagnostic fee is to know the "overall health of the computer". Again, if a customer ONLY wants the screen replaced, and the computer still doesn't work, obviously that's a risk the customer is taking. But seeing how I hooked the machine up to an external monitor and it worked fine. It was clear the only problem was the cracked screen. I realize you need to diagnose some machines, but it should not be mandatory in all cases. I wish they would just admit that they diagnostic fee is because it has a 99% profit margin. The labor involved is 5 minutes. It's like going to a tire shop to get a new tire, and they tell you ... "Well, I am not sure if the bald tire with a giant hole needs to be replaced, give me $100 and I will tell you" ... A few moments later ... "Sir, you need a new tire, but we don't have the tire, sorry" Many years ago in college, before graduating with my computer science degree, I worked for the Geek Squad, which is owned my BestBuy. We had the same scam of charging people a diagnostic fee. It's a shame that a smaller business would stoop to this level of corporate greed like BestBuy. Edit #2, same day as edit #1 (after business 2nd response): I appreciate what you are telling me, but this is easy to say publicly, but when I was in your shop, it was a very different conversation. What you are describing was not my experience. I was being charged a diagnostic fee, which was not going to be applied to the labor, which is crazy, but whatever. The real scam came AFTER this. I was told you cannot get the screen I needed for replacement AFTER you charged me the diagnostic fee. This is absolutely a scam. My tire analogy is EXACTLY what happened to me.

I have tried to reset and fix my computer and was not able to…read more My pin didnt work anymore due to an update. Grant was the person that assisted me and was able to fix my problem He made my computer easier to use. Great customer service!! I would recommend this place 8f you need help fixing an issue with your computer . Fyi they also fix phones! and many other electronics.

OUTSTANDING! * EXCELLENT SERVICE & PROFESSIONALISM! "You…read morenever know who you're dealing with until you have a problem." Wisdom from my father. I'll admit that I was dissatisfied with the results of my first service from Nerds. Nevertheless, they were polite and profession in the face of my frustration and Cameron came to save the day! Thank you so much!

I have been a customer since the late 1980's and have referred many others to them. Service and…read moreadvice has ALWAYS been outstanding! Don M

This business is closed! I called and there was just an answering machine. The new occupants stated…read morethey retired

We've been going through video game controllers pretty regularly-- My son contacted Computer Booter…read morelooking to buy a new PS5 controller and learned about a repair process, really an upgrade, that fixes stick-drift and keeps it from coming back. These guys have great customer service, are very reasonably priced, and stand behind their work-- Glad we went here instead of Amazon... Thank you so much!

What a gem! We've been playing some old console games and noticed our wireless wavebirds started…read moredrifting on some games and had sticky buttons. Considering these controllers are over 20 years old it was expected. We did some research and decided to bring our controllers here to get some attention. We were given a quote and dropped off the controllers to be looked at. While we were there we had so much fun looking at all the retro games, consoles, accessories and cards that they have at the shop. Everyone was really nice, helpful and welcoming and we were really impressed with the whole experience. They ended up calling us a couple days later to let us know the diagnosis for our controllers and what they'd be doing to fix them up. The final cost was below the quote and we're so happy to be able to play some classic games with our well loved controllers again.

I purchased two items my wife chose, a laptop for our son and a desktop for herself over six…read moremonths ago. The prices were great! Most important both computers work extremely well. I'm going with my friend soon. He's going for a computer and I'm going for desktop like my wife's.

This is a wonderful shop. Kind, thoughtful, knowledgeable and very no nonsense. I'd recommend it to…read moreanyone. Even in my panic over my laptop hinge nonsense they were clear and gave me good options etc. based on my experience so far I'd like to be loyal to this shop :)

I just brought my phone to have it repair and Ryan was so nice to offer me a free cleaning. He was…read morecourteous and pleasant. thank you Ryan!! Extremely professional and highly recommended.

My daughter's iPad needed glass repair. I brought it into iGeek Tech Repair. The repair was done…read morequickly and at a fair price. with so many to choose from, I really appreciated being advised on which protective products protected my daughter's particular iPad most effectively. I vouch for this business.