An excellent financial planning and insurance group who treated us like people--not numbers--and…read moretailored services to our needs.

I've been with Damon Priddy State Farm for a while now and I can honestly say it's the best…read moreinsurance experience I've ever had. They handle my auto, home, and life policies and the entire office is the perfect mix of knowledgeable, responsive, and actually are fun to talk to (no boring insurance robot!). When my rates went up with my old company, they found me better coverage and saved me almost $700 a year, no gimmicks, just straight-up better pricing. Claims have been painless too--my windshield got cracked last winter and it was fixed the next day with zero hassle. The whole office feels like a local, small-town agency even though they're backed by State Farm's strength. They host community events and genuinely care about families. If you want an agent who treats you like a neighbor instead of a policy number, go see the team at Damon Priddy State Farm. Highly recommend!

From the owner: Our mission is to provide extraordinary service by creating heartfelt experiences for our…read morecustomers, meaningful opportunities for our team members and a positive impact in our community. We will offer a trusting, caring and fun environment where we can educate our customers on managing the risk of every day life and preparing & protecting for the future. We are leaders in our community, known for our outstanding service, compassion and our ability to connect with our customers. We will build a thriving agency on referrals from these happy customers, who continue to benefit from our guidance on insurance and financial services. We will support and challenge each other as a team and will strive to meet and exceed each and every agency goal!

I was very impressed with Dylan on all matters concerned. He is Top Notch. I am fully convinced…read morethat I made the right choice on my 2 vehicles changing over to him. I interviewed 4 other agents and decided on Dylan and State Farm. Congratulations and thanks. 5 stars

Marissa is the assistant and has been our go-to now for a while. However, we haven't spent any…read moretime with the actual agent. Been with State Farm since 1989, and we are switching to Kaylie Snyder. Met her and she will be a good fit for us. Thanks again, Marissa. You deliver great customer service.

Did a very professional job of providing me with life insurance that was substantially more…read morereasonable than the life insurance I was purchasing through the state of Illinois system. He also was very helpful with assisting when the insurance company had questions during the application process. I highly recommend Mike as a great resource for you to obtain life or health insurance.

From the owner: Mike Layden, CPA established Health & Life Solutions, Inc. to assist clients through the many…read morecomplexities of Original Medicare, Medicare Advantage, and Medicare Supplement plans. Mike is a licensed certified public accountant with over 34 years experience, as well as licensed insurance producer. He leverages his financial and Medicare expertise to recommend the best plan for your specific healthcare needs, lifestyle and budget. Give Mike a call if you have questions. 217-290-1768

Troxell has served my family and I for over a decade. My agent has kept up with me on a regular…read morebasis and helped me find better quotes when a company would raise their rates. I recommend many of my own clients to them. My agent was always there to assist me immediately with any auto accidents or home issues ! The staff is prompt to return my calls and I would never go anywhere else !

Absolutely horrible company. We ended up with this firm when our Travelers agent retired. We had…read morebeen customers of good standing with Travelers for over 20 years. Found out that we had been over insured on our home for the past 14 years. The new agent at Troxell said we would need to have our home inspected in order to determine the current replacement value. Sounded simple enough but we kept getting the run around about getting it done. After a month and still no inspection, we found another and better company. Even when we tried to cancell took over three days for them to send us the paperwork. This company has no idea about customer service. Avoid them at all costs!!!!!

Constant spam calls from people with heavy accents I can't understand. Refused to pay a claim for…read morehailstorm damage while almost every neighbor on my block with other carriers received full compensation for the same storm.

I have been with Allstate for almost 2 years. Today I called to ask them to cancel an automatic…read morelife insurance payment coming out of my account. The call rep transfers me to the OWNER Laura.. Laura rudely interrupted me during me asking if they could cancel the automatic payment, explaining I did not have the funds in my account, to cut me off.. and tell me to call the customer service number for Allstate, she can't do that..Before I could even object she hung up! If that is a policy, then at least give me an opportunity to cancel. How can they be so rude to people considering we are in a pandemic and many people are experiencing hardship. Im sure her office and her customer doesn't represent all Allstate agents but I'm appalled at how I was treated by the agents LEADER. That was disgusting. I've been a customer with this location this whole time and had no idea how nasty the owner is. I didn't ask for much, I guess when they can't get what THEY want they treat you like less than over the phone. Will NOT be in business with this office and also telling my family to take their business elsewhere. (Have 3 family members I brought to them).

Pamela Hart hit another home run. She always Listens and does a fine job for her clients.read more

I bought a lot that was formerly the site of my childhood home. I contacted them and they were…read moreprofessional, kind, thorough and understanding. They went above and beyond to make sure I understood everything about the process. If I had a question about anything, they were only too happy to answer it for me! They stayed in contact with the seller and myself and long story short, I'm the owner of that precious piece of land and I'm happy. I would use them again in a heartbeat!!

Trae and his team are amazing. They are honest and pricing is fair. I have both home and auto with…read morethem. Trae also recently helped and went above and beyond on some unique homeowner's insurance questions I had.

From the owner: At the Trae Covington State Farm Agent office in Springfield, IL, my team and I are committed to…read morecultivating lasting customer connections. We offer Auto, Home, and Life Insurance and commendable personalized care. Our reach covers all of Illinois, including Springfield, Chatham, and Rochester. We are also licensed in Missouri. Get in touch with us today for support in accomplishing your goals. License #: IL-3003023460, MO-3003114224