Went in for what I thought was Botox from a TMJ specialist who was already treating me to get…read moreanother evaluation and NO BOTOX and get charged $598. FOR WHAT? I ALREADY HAD AN EVALUATION. Sorry mother #%%! You want me to relax and try not to stress so much then how about you A holes stop ripping ppl off?! I am not an extreme case! I have no pain, my jaw doesn't lock up. I clench, so all this other bs is just that, BS! I'm not going back! Fool me once but not twice!

Very rude staff. We went in for an extraction consult. We had the appt scheduled for weeks and at…read morethe last minute they called and tried to reschedule the appt for the only date I had already said I couldn't do, stating the Dr wasn't coming in and didn't have to if he doesn't want to. I had already paid $1500 and the receptionist rudely said I'll refund your money without a care in the world. Then refunded at over $100 less then it should be. The office is run down and staff is rude. Thankfully I found somewhere nicer at less the cost. I WOULD DEFINITELY NOT RECOMMEND THIS PLACE!!!

I'd become one of those cranky skeptical people when it came to dentists because my last few, um,…read moredidn't go so well. But, Dr. Britton and his staff have restored my faith in humanity, or at least in dentistry. I found him through my insurance company provider list, while looking specifically for sole practitioners (NO CORPORATE CONGLOMERATES!) that were nearby who had been practicing for a reasonable amount of time and who have a degree from the 1st world. (I don't care where my docs are from, I only care where they went to school.) Because I have phone anxiety calling businesses I was happy to see they have a website with an appointment form. I filled it out. Amy at the front desk called me back pretty quickly and boy, is she nice and friendly! She was very accommodating and made an appointment for me the very next morning. She's just as nice in person, folks. Brynne was my hygienist and she too is a very nice lady, recently moved here from Washington State. She told me how when she first moved here she was temping and planned on continuing to temp because she only wanted to work three days a week, but she loved Dr. Britton and his staff so much she came on full time, and assured me I had made a wise choice. They seem to have very modern equipment and digital x-rays that they can take from your chair, which is nice. Dr. Britton himself is very pleasant and personable, he introduced himself as "the guy who works in the back", haha. He explained what was going on with my teeth very clearly and presented options and was obviously very sensitive to the fact that it was going to cost a lot of money to fix the massive mess that my mouth had become. I know his assessment was accurate as it matched what I was told by my last dentist, and he showed me exactly where the problem spots were on my x-rays. This morning I started getting it all fixed. He had feared I might need a root canal in one tooth, but decided after he dug out the decay that since we hadn't reached the nerve yet, we might be able to avoid it which would save me money and pain. So, he did a deep filling instead. We'll see how that goes. What really impressed me about the experience was that it was actually pretty pain-free. He explained what he was doing every step of the way and they pre-swabbed the gum with a topical before giving me the novocaine so I didn't feel the shot. I didn't feel pain during the procedure at all. I was warned I'd be sore afterwards and told to take advil, which I did, and which seems to be working. I still have several more teeth to get fixed, he recommended doing it in steps so that I wouldn't have to sit with my mouth open all day. I think that was a good call. All in all, I'm very happy with him and his staff. They work with CareCredit and Wells Fargo for financing if you don't have insurance or have insurance like mine that barely scrapes the surface of the bills. And, with how easy it was to get an appointment and completely hassle-free and more importantly pain-free, I'd say you can't go wrong coming here. (of course, I can't guarantee your visit will be pain free as your teeth may vary).

I needed an old crown replaced - After initial consultation Dr. Britton said he was not going to…read morehelp me with my issue, Said he didn't know if someone else may be willing to assist me but he was not going to- just like that! Glad I didn't stay, because I eventually found an excellent, caring , dentist and all went well. So there you have it! - Good Luck !

I have been waiting to get to my 100 review to do one for Dr Gonzales . This man is amazing ! I…read morereally go to Mansfield because it's closer to home but North Arlington is close to work . You can count on his smiling face and welcoming calming voice each and every time . I am afraid of the dentist and I took a chance on him during an emergency a couple of years ago . He knows I have " white Coat " and goes out of his way to just Greet me in his dress shirt . My blood pressure gets high and he just works with me on it . I know this is long but you MUST go here to believe this guy is real . He is a Unicorn ! The only dentist like him . He does great work , he wants you to be comfortable and he wants you to be proud of your teeth. I have a couple of health issues that developed after he became my dentist and he works with my medical care team to make sure everything will be done right and never put me in danger . I am sure his partners are good too but I will never find out ! Dr Nathan Gonzales is the one for our family !

Type of care care quality and office experience They were…read morevery helpful and professional to me.

So far the experience has been horrible.....and I have not even seen the doctor yet, but its not…read morefor the lack of trying. The staff as great. All of them were exceedingly polite and helpful. One of them even gave me a small bottle of water. The issue is that the doctor no showed the appointment. My appointment was at 1430 and I was there a few min early. I was sitting in the waiting room for a good half hour before I was called up to fill out paperwork and then I was lead back to the waiting room. I gave the doc till 1605 and then I bailed. I told various staff members that I was leaving and all were very apologetic and understanding. Oddly, none of them seemed in the least bit surprised which leads me to believe this is far from the first time this happened. Doctors seem to think their time is very valuable and that our time is not. I wonder if I can charge him a no show fee?

I brought my 95yr old father to see Dr. Shroyer after a recommendation from his Dentist. After…read moreXray's and getting into the room with him, he questioned who, and why he were told to see him. We were told he had an abscess tooth. But Dr. Shroyer said it was at cavity stage. Then he said to me, if that was my father, and being 95, he would NOT have this tooth pulled. It didn't bother my father, pain wise. So of course he left it up to us. But I thought it would be crazy to put him through that if he didn't have too. So to make a long story longer. We made an appointment, took his time, only to leave with only Xray's is a testament to this guy's moral standards. I would expect most would go ahead and pull it, bill him, and send him on his way. But not him. So.... not that you want to line up to have oral surgery. But if I did I would certainly trust Dr. Shroyer to do the work. Need more honest doctor's like him out there. So we left and the first thing Dad said was, I'm changing Dentists. Hahaha.... If we need to Dad, we can.

If you need dental surgery, definitely go talk to Dr. ISMAILI. He and his staff (love Ashley!) are…read morekind, friendly, knowledgeable, empathetic, patient-focused, and i could go on and on and on. Pricing is a bit higher than expected, but the received care is well worth it. This is my 2nd surgery with Dr. Ismaili. The first was a dental implant and this was an impacted wisdom tooth extraction. He's wonderful.

I'm back here for one more implant. I can't say how easy and painless was the whole procedure. I…read morehighly recommend this place for anyone who needs dental work

It's been a while since I've been to the dentist. It's not always pleasant but would say it is…read morenecessary...especially if your insurance is going to pay for it. I was hesitant about going here and it being just a chain place that would suck. I mean they have sassy billboards and radio spots promoting sexy teeth. I grew up going to the same dentist, sitting in the same chair, looking at the same yellowed walls... totally different experience 15 years ago at the traditional dentist. Called to get an appointment and a week later here I am on my way to sexy teeth. This location is convenient. Although I despise this parking lot---people don't follow the arrows--there was no issue getting in and out this time perhaps because we had a morning appointment. As we walked in the receptionists stood to greet us. They smiled and we joked around as we checked in. We were offered water and a snack while we waited. Waiting area is nice and comfortable. Didn't wait long before being called back. Every step was explained. Light massage chair and choice of Netflix or Pandora helps ease the anxiety. X Rays are annoying but part of the process and doesn't take long. Impressions for the whitening trays took just a moment. The tech explained everything and was really nice. The doctor came in and took a look...then time for the cleaning. We joked about it sounding like Mario Bros soundtrack. Once finished, she brought my bag with my new trays and explained how they worked. Bag included whitening gel, full sized whitening toothpaste, sensodine toothpaste, toothbrush and of course floss. We set our next appointment while I was still in the chair and received a text so I could place it on my calendar. Overall easy process and comfortable in an environment I tend to have anxiety about. Now I'm on my way to sexy teeth.

My wife went here and raved about it. I'm a middle aged white guy which means I don't go to the…read moredentist unless there's a problem. But, she loved it so much and it had been a couple of years so I went. This one is on the second floor of a shopping complex. Parking in the tiny lot is TIGHT! I had made my appointment in person and when I got there I had to do this huge list of questions on an ipad or whatever. Any reason I couldn't do all that before I came in? It took awhile to get through. The lobby is super cute. First they took a bunch of xrays. Both standing and when seated. This was annoying because I didn't request them, nor did I think I needed them. I am highly suspicious of this mandatory activity as I don't think it adds any value to me, which it didn't, but I would guess they charge your insurance for it and make a few bucks there. Kind of annoying and weird. In my younger days, you got examined by the dentist and xrays were only needed for a problem. I know it's all high tech now but hey I should have been given the option to say no. They seated me in one of their chairs. Asked if I wanted to watch Netflix or listen to music. I said no I didn't care. Here's what's weird; There's a big tv in my room and it's playing music from spotify or whatever, and it shows the album cover. Whoever was in there last must have chosen smooth rap or something - the album cover was - I kid you not - a naked woman on a bed in a compromising position. No outright nudity was shown, but highly inappropriate to have that up during your dentist appointment. Thankfully the song soon changed. Dentist came in, gave me a look, said xrays were good, which I already knew, and that I had no cavities. Yay. They left. The other practitioner/nurse? Did my cleaning. I hate these especially now when you don't get to spit. I hate that suction thing and that gritty toothpaste. I got told "DO YOU DRINK COFFEE" which I said yah I'm a white guy. "OH I SEE STAINING HERE" - And your point is....? Didn't say they would remove the stains or that I should do anything moving forward so.... weird. Easy on the flossing please - tasting blood is not something I want in any appointment, ever. When I left I was spitting blood and bits of bone? tartar? toothpaste? All of the above? into the parking lot. God I couldn't wait to get home and RINSE. Had an email when I got home with instructions on how to use the whitening kit they DIDN'T give me. Nor was I told I was geting one. Another charge to my insurance without my consent or knowledge? Will I be getting another wonderful mystery bill in the mail for items insurance magically decides not to cover for some reason? Not a fan.

This practice of dentist/surgeons are dishonest, and their reception staff behaves like salespeople…read more(fast and smooth talking). They submitted a pre-treatment for me that had exaggerated costs and lied to me about the cost of my implant. Even my dental insurance provider was baffled. Betty is rude and lacks professionalism. I'm glad I went with my gut feeling, called my insurance provider, and canceled my procedure... they were trying to charge me twice the cost of what they should and were not upfront with me. I am very disappointed in their staff. They failed to demonstrate proficient patient care. Lastly, their practice/office is also very cluttered, small, dark, and has a smell to it. I cannot describe the scent; however, I know it should be there. I do NOT recommend this dental practice.

I love their front desk especially Miss Jenny. She's very sweet and kind and she helped me out.read more

I've been a patient of Dr. Dao for as long as I can remember, he even did my dad's braces! Now, as…read morea junior undergraduate at Texas A&M University pursuing a future in dentistry, there was no doubt in my mind that I wanted to shadow Dr. Dao. His office has always felt like family. The hygienists are incredibly welcoming and make you feel at ease, even from a young age. Dr. Dao takes the time to explain everything in simple, non-medical terms, which really helps you understand what's going on. From the front desk to the back office, the entire team is amazing. I've always loved this practice and feel grateful to have been part of it for so many years.

Our family has trusted Dr. Dao with our dental care for four generations. He has guided us through…read moreevery life change in our oral health with skill and compassion. Dr. Dao is wonderful with children, charismatic, and truly caring. The office staff provides excellent costumer service. We feel blessed to have him as our dentist.

Absolutely horrible experience. My son went in for a simple cavity filling and came out saying the…read moredentist accidentally drilled into the inside of his cheek during the procedure. He was in pain afterward, and instead of showing concern or apologizing, the office manager, Bree, completely dismissed the situation. What made the situation even worse was her attitude. She was rude, condescending, and actually laughed while I was expressing concerns about my child being injured. At no point did she apologize or show any empathy whatsoever. Instead, she acted like I was overreacting for being upset that my child was hurt during a dental procedure. Accidents may happen, but how a business responds says everything. This office chose to be dismissive, disrespectful, and unprofessional instead of taking accountability and treating a concerned parent with basic decency. I will never return here and would strongly recommend other parents think twice before trusting this office with their children.

We have been going to this dentist for years and have honestly always had good experiences but now…read morethey will no longer allow me to go past the waiting room with my kids even though going without me was very clearly upsetting my youngest. If being with your kids during dentist appointments is important to you then pick a different dentist.