Newest revelation is that Midwest Center for Women's Healthcare is like going to a gas station…read more They are not affiliated, but rather, are all independent offices. If you call the corporate office number, if you can even find it, they can't help you because they are a different office. Midwest Center means nothing other than a common name, like going to a Shell gas station, one has nothing to do with another. Took me multiple requests, over a period of more than 3 years to get my medical records transferred to my new doctor, which were finally transferred as of this year, 2025. Good Lord. What a frickin joke. Please, please, don't waste your time there. See previous review by me if you want the full story. Sep 9, 2022Previous review After being a patient in this practice, long before it became MCWHC, like two decades long, my previous doctors retired, one after the other. Since the changes in doctors in this office, that for me began this year, it was a nightmare to get an appointment, no one seemed to know who was where and when. Had a procedure scheduled for March and received a call 3 days prior regarding the meds and was told that the procedure needed to be pre-paid, even though I have very good insurance. Was 'allowed' to make arrangements since I hadn't been notified and providing that I pay a portion up front. Subsequent billing to my insurance company was submitted with my name reading two different ways and insurance company processed the claims as two different people with two different deductibles. While in direct contact with the billing department, it took me 4 months to get it straight with the insurance company. All along, I continued to make monthly payments since I didn't originally know where the fault lay. Once I discovered it was the bill submissions that caused the errors and delay in payment, the claims were corrected by the insurance company. The very same day that I receive the corrected statement from insurance, I received a voice mail that I was being sent to collection. I returned the call and told them to do whatever they felt was necessary. Not one time did I receive an apology for the months of agony dealing with the insurance company that had to go through every single claim from every single provider this year to resolve the issue. The billing department of MCWHC further claimed that I had not made a payment since March when, in fact, I had paid over $800 while all of this was happening. After receiving nonsense responses from billing, telling me where to look on their website but in no way providing confirmation of my payments, I finally began sending emails directly to Dr. Clear to no avail. My emails have gone completely ignored. Last communication I had with her was that she was going to reach out to my oncology gyne for a consult and get back to me, that's right, oncology. Never heard another word. Maybe I am dying, I guess I won't know from Dr. Clear. The last email I sent to Dr. Clear, I made it clear that no response is a response. After reading all of the complaints here on Yelp, I could not agree more with the rudeness of the billing office and the office staff. They could care less about your health, they are all in for the money. I told Dr. Clear that it is unfortunate that she and others came into a practice that was built long and hard by others that they are destroying day by day. Very sad. Please go somewhere else as I am.

Dr Busto is an inconsiderate jerk. Drove to this office through a storm and took a ride on a…read moremalfunctioning, not to mention ancient elevator, that forced me to take the stairs instead, only to be sent home for being 15 minutes late. Mind you I was there for a routine pap. How long would it have taken you Dr Busto? 10 minutes ? 15 tops? Been a patient for many years by the way. Done with this office.

I am writing to express my disappointment with the level of care I received. There were several…read moreinstances where I experienced poor communication, mistakes, and lack of accountability from this Northbrook office. Firstly, I was never contacted by a provider with my first test results for my pregnancy until I reached out to your office myself. This lack of internal communication was concerning and made me feel like my health was not a priority. Secondly, I had a concerning issue with my thyroid that I asked to be tested for, but it was forgotten during my lab work. I had to come back to the office for another blood test and was charged for an additional visit, even though it was your mistake. No one took accountability or even apologized until I came in person to talk. Thirdly, I had billing issues with your office charging me twice for a bill I had already paid. It took me weeks to get it resolved, and it caused a lot of unnecessary stress. Additionally, it was difficult for me to reach a provider as I had to convince the front desk to leave a message for the doctor since there was no other way to contact them. Overall, I do not recommend your practice as I felt like I was just another business transaction and not a person. I am leaving your practice to find better patient care that values communication, accountability, and patient needs.

Dr. Baum is an amazing doctor! He has great bedside manner and did a fantastic job with my second…read moreC-section. The ladies at the front desk are welcoming and the nurses are great as well. The wait times have been great too. Would definitely recommend this practice!

My main goal with my second pregnancy was a successful VBAC and the midwives at North Shore…read moreAssociates played a huge role in helping me achieve it. Throughout my whole pregnancy, I saw each midwife that was working there and I left feeling empowered and cared for every single time. These women are so supportive, patient and professional. I always felt listened to and validated, so I was able to go into labor knowing that whichever midwife was working, they would do everything they could to stick to my end goal and get my baby out safely. Jordan ended up being the midwife who delivered my baby boy at Evanston Hospital and Im so thankful for her. I will 1000% be returning to this practice for any possible future pregnancies.

North Shore offers a warm and supportive environment for both mothers and birth professionals. As…read morethe owner of Chicago Family Doulas, I've found the hospital staff to be collaborative and respectful of l birth preferences, making it a wonderful place for clients desiring beautiful and enjoyable birthing experience.

Dr Dolling is a great doctor and human! I changed my gynaecologist when I was half way my pregnancy…read morebc he was so rude, insensitive, never there to reply my questions, so after a thoroughly research I end up to Dr. Dolling and I feel so blessed for it. From the first visit she was so warm, showing empathy, able to reply all my questions regarding my pregnancy and advice me, and mostly make me feel safe that everything will be well!! Lucky to have Dr. Dolling as a doctor and definitely I suggest her and her team!! Olga

This gynecologist and her staff are rough and insensitive. Her nurse, who had no identifying…read moreuniform or name tag called me into a dimly lit examination room and became angry because I wouldn't get undressed. I let her know that I was just there for an initial consultation and I preferred to meet a new doctor with my clothes on. She grabbed my arm to take my blood pressure roughly. The doctor came in and refused to accept that I had recently had a yearly gynecological exam, even though I was happy to sign a records release, and refused any treatment unless I redid all of the examinations. In a MyChart email, I let her know that I don't bargain for medical care and about the rough treatment from her nurse. Her response was a burst of vitriol about me, exaggerating or outright misunderstanding (shall we say lying) about my health and physicians. She put a nasty letter on my records about me that was patently untrue. Avoid this doctor.

DR. HEIBERGER DELIVERS EXCELLENCE AS DOCTOR & SURGEON WITH GREAT COMPASSION - TRUE WOMEN'S ADVOCATE…read more Dr. Heiberger is an outstanding doctor and female patient advocate who delivered my son. She is my go-to ob-gyne whom I highly recommend for all women on the North Shore. Dr. Heiberger is a highly skilled doctor who is professional, honest, straight-forward, caring and compassionate. Highly recommend for things ob-gyne and your deliveries. She is fabulous.

It's never a fun experience going to the gyno, but I never really cringe when I think about it,…read morebecause I have a wonderful doctor. First of all, she's on the younger side and she actually has a conversation with me while she's in the room. Also, I like that she remembers things (even if it's written down) and remembers to ask me the next time I'm in. It makes me feel *a lot* more comfortable. In my mind she's somewhat human, and I like that.

I scheduled an appointment for a second opinion after being told they "accept" my insurance. What…read morewasn't disclosed is that Dr. Plavnik is actually out-of-network -- a serious omission that led to unexpected charges and violates Illinois patient transparency laws. The visit lasted barely five minutes and included only a basic exam. Yet we were billed not only for that, but also as if it had been an extended, high-complexity evaluation -- plus a separate emotional/behavioral assessment that was never performed. That kind of add-on seems especially out of place coming from a gynecologist. When we raised concerns and asked for accurate billing, the office responded with hostility. The doctor reversed a prior written agreement and even accused us of trying to commit insurance fraud -- a baseless and offensive charge made simply because we questioned the bill. This experience was misleading, overpriced, and dismissive of valid concerns. I would strongly caution anyone considering care here, especially if you rely on insurance.

Dr. Plavnik has been my doctor for many years, and has helped me through many health related…read moresituations. She is thorough, patient, and takes the time to understand my needs. I highly recommend Dr. Plavnik!

Melinda Lukens is a horrible physician who tried to guilt me into taking the Covid 19 jab. She…read moreactually said "do you not care about your husband" who was sick with a terminal illness. Her bedside manner is inexcusable. I would not trust her with my health care.

Doctor Lukens has been my gynecologist for over 15 years. Lukens delivered both of my babies. I…read morewill be forever grateful.

This place is amazing. As a first time mom, everything makes me nervous. They make me feel so much…read morebetter and allow me to be reassured. And never make me feel crazy haha. They are extremely supportive. I truly couldn't imagine going anywhere else.

If you're not already a patient of North Shore Associates Gynecology | Obstetrics | Midwifery -…read moreSWITCH NOW! Every member of their staff is dedicated to providing an outstanding and unparalleled level of care. I was nervous to switch at 24 weeks pregnant, but made the plunge after a friend recounted their experience. This was the BEST decision I could have made for my pregnancy and labor/delivery. It was evident from my first visit that all of these professionals are deeply passionate about what they do. The receptionists were so friendly and welcoming; they always remembered who I was, and greeted me warmly upon my arrival. The nurses were so gentle and sweet, and I felt that they truly cared for me and my well being. I cannot say enough wonderful things about all of the midwives on staff. Each midwife proved to be an expert in her field. They all showed kindness and compassion for me, and were invested in my experience throughout the process. They all spent a considerable amount of time with me for each appointment to ensure all my questions were addressed, and that I felt comfortable and at ease. When it came time to deliver, the midwife on call was PHENOMENAL; she exceeded all of my expectations. It felt as though she didn't leave my side for the full 36 hours, although at some point she managed to deliver 4 other babies. Being a first time mom, she was very patient with me and explained things thoroughly as I progressed. I felt like we were a team, and that I was in full control of the process. I was looking for a practice that would allow for a low intervention birth, and I found it here with NSAGO. I felt safe that, should I become high risk at any time, the team would have the tools to ensure a smooth delivery, all the way up to a C-section if necessary. Thanks to the expertise of my team, I was able to deliver vaginally. I can say with certainty that this would not have been the same experience had I stayed with my former practice of OBs. I cannot recommend this practice highly enough! Thank you NSAGO!