I have many years of experience with Susan McLaren, both as a client and as a colleague. I knew we…read morewanted her to help us sell our beloved home in Winchester because I had seen firsthand how she works. I knew that she is one of the rare types who gets amazing results while always maintaining her untarnished integrity. That is important to us, knowing she is representing us every step of the way through the complex process of selling a home. I also knew she truly cares about her clients and does everything she can to help them (I don't know how she manages to get so much done every day!), but what I didn't expect was that so many of all the people that expressed interest in our home also recognized she is all above board and would open up to her about their thoughts and plans. When everyone is relaxed and trusting through the process of a major sale, it makes everything go so much more smoothly! I believe we had the best selling experience possible - both personally and financially. You've got to call Susan and her team before you sign with anyone else and see how rare and special they are!

Susan + Team absolutely crushes it when it comes to Real Estate. Above and beyond professional,…read moretimely and well educated on the local market. They do a great job strategically pricing + marketing - they landed me with $20K over asking. Susan helped me know what to do to get the house ready to maximize my profit without wasting time or resources. They made it as easy a process as possible and I'd recommend them with more than 5 stars if Yelp allowed.

I should start off by saying that this review is long, LONG, overdue...renos take longer than…read moreexpected--sorry, Heather! With Heather's help, I purchased my first-ever property in January 2018. A condo in Waltham. The way we found out about Heather is actually a little funny... I was working with someone who I didn't seem to connect with, and started a new search for local realtors. My search led me exactly here, to Yelp, where I read so many great things about her. Getting in touch with her was very simple, and we clicked right away. For just about two years, Heather took me and my girlfriend to countless properties all over the metro-west, each time offering her honesty and expertise. Apart from selling properties, she also knows how to fix them up!--She is a jack of all trades. What started off as a very long list of must-haves slowly but surely boiled down to essentials...It's pretty funny now. But Heather was so accommodating, so patient, and always made her best effort at making sure we were getting into something that we would be happy with in the long-run. She never made a fuss about working around our work schedules, no matter how early or late.....or if we were in the midst of a nor'easter! She's always easy to reach by phone, text, or email. We never ever felt rushed or pressured. Heather's fun and easy-going attitude made a world of difference during such a complicated and long process. She became more than our realtor; she became a family friend. We are so glad to have met her. I'm confident that any one who works with her will feel exactly the same way, and we are very much looking forward to working with her again in the future. We love you, Heather. Thank you so much for everything. Sam and Krystal

Heather Heather Heather...What can i say about her…read more As a born and raised New Yorker, I accepted a job in the greater Boston area in Q4 2016. I began my new job in October. As part of the job offer, I received a relocation package where they connected me to Heather. Reading up on her website, she is known to be a relocation specialist. She is a specialist. She knows her ins and outs of houses/condos. She knows whats to look for. We connected early on, and I told her what I was looking for, price range, location, etc... and then she went to work. Once I got in the area, she took time out of her busy schedule to show me around the neighborhoods of Somerville, Brighton, Arlington, Watertown, Belmont. She is very knowledgeable of the greater Boston are. She knows which markets are hot and which are probably hard to re-sell if i ever plan to move on to a bigger place. Looking for a 2BR condo, we saw a slew of places. However, when I accepted an offer in NY on my property, she worked even harder to find me places for me. Finally I was connected a beautiful newly renovated condo in Watertown. Heather worked for me and was able to get an accepted offer within my price range. She worked hard on the P&S agreement and connected me with a real estate attorney in the area that she trusts. Unfortunately, the process of selling my NY coop and purchasing the condo in MA took much longer than anticipated due to my NY sale (another story), Heather did her best to console the MA seller that I am close and that I am eager to buy and I am willing to do whatever it takes. Eventually everything panned out. Heather gave me an awesome gift when she handed me the keys. She even showed up to my closing! It just shows how much she cares for her clients. I feel that she goes above and beyond to make her clients at ease. I was stressed out a lot because of the delays, and she kept on reaching out to me to reassure me. She was really helpful during the hard times. Finally closed this past Monday and moved in on Tuesday. She still helps me out when I ask for it - connecting me to the right people that she trusts. Oh I can continue to go on and talk about our trips to see different homes/areas but then this review will become a book. Let's just say that Heather kept me engaged and on my toes throughout the whole process. It was a joy, pleasure, and honor to work with her. I am so glad that my relocation specialist connected me with her. I recommend her to anyone who is looking for a place in the greater Boston area!

HIGHLY RECOMMEND!…read more Jessica and team helped my siblings and I sell our mother's home. I am so grateful for Jessica's knowledge, patience, and kindness. Selling property while grieving adds a whole other layer to the process and Jessica was so helpful in keeping us on track making good decisions and also honoring the emotions that were present at each step. REASONS TO WORK WITH JESSICA: She's a great listener, gives clear advice, has excellent knowledge of the market as well as excellent understanding of all the legal stuff, and very importantly she's got great communication and offers a lot of support throughout

Jessica Packineau was always on my side working to make my condo sale as simple and successful as…read morepossible. She was very patient with me as it was a long process to have the condo ready, as well as working with the condo board to approve the buyer. She also provided me with great advice on staging the unit. Jessica spent time explaining the current market status and provided a great deal of information on comps in the area in order to price it right to facilitate a quick sale. She has a great knowledge of the surrounding area and had a solid plan to sell my home. This resulted in a quick sale at the asking price and well above my original expectations. All throughout the negotiations and closing Jessica quickly handled any issues encountered. She is exceptionally knowledgeable, extremely patient, and very dedicated to her clients. I definitely recommend her to anyone buying or selling a home.

I have been working with Jennifer Taves for many years on a property I owned in Charlestown.  She…read morehas rented the three apartments at various times always bringing in high quality renters.  She did everything so that I didn't have to.  Her background checks were thorough and she handled all photography and showings.  I never had an issue with any tenant she brought in. When it came time to sell the house, Jennifer calculated the best time to put it on the market, and did deep research into what someone would be willing to pay knowing that the house needed to be renovated. She then set the asking price. She marketed the property beautifully with gorgeous photos, marketing documents and set up a website for this particular house. We put the house up for sale on a Tuesday, and we had a very good offer the next morning which we accepted. Jennifer was right on with the asking price and brought us the perfect buyer - cash, no contingencies. I was thrilled with how Jennifer handled everything. Jennifer is very professional, experienced, goes beyond what a realtor is expected to do, and is a lovely person. I would use her again.

If you are reading this review, then congratulations because you just found an amazing Realtor in…read moreJennifer Taves. As a first time homebuyer, Jennifer went above and beyond to help educate and ensure that I fully understood the process. She showed me multiple properties before I closed on the perfect condo that had everything on my checklist. Not only is Jennifer EXTREMELY responsive but also pro-active both pre and post sale. Her work ethic is second to none. There were multiple times where I was ready to make a move and Jennifer always insisted that I sleep on it. 5 stars easy!

A+++ customer service!! Rachel is a true professional…read more During our 2-year search for a property in Boston, she was highly responsive to texts and emails (even on weekends and late at night), thoroughly answered our questions and addressed any concerns we had. Her knowledge of the Boston and greater Boston real estate market is top. She assisted us in researching and viewing over 20 properties and making offers on 3. Throughout that process, she was patient and respectful, never pushing or pressuring us to make any decisions. Her customer service made us feel like we were her top priority and VIP clients. We will be using her services for our future purchases/sales in the future. Highly recommend!

Rachel is a very knowledgeable and organized realtor. Most importantly she is a great listener…read more She helped my husband and I find our first home together. She quickly eased our initial concerns and worries about buying and owning a new home with her extensive knowledge on the process. She was quick to respond to messages and was a great guide during open houses. Rachel was level-headed and transparent during negotiations. She helped us navigate a challenging housing market in the city. Thank you for helping us find our dream home!

Melanie is the best and was truly the best resource for my husband and I when navigating the ins…read moreand outs of purchasing our home, especially as first-time homebuyers! We had so many moments when we could've put in an offer, or we could've settled for less, but Melanie did not allow that to happen. With her expertise and her ability to just fully understand what we truly wanted, she was able to give us advice that was thoughtful and she would not let us settle for less than what we wanted! Even when we had questions or any concerns, Melanie was super responsive and made us feel like we were her only clients, even though we know this is far from true. She really helped guide us through the whole home buying process and made sure we felt 100% comfortable before moving forward in the process. She helped us get our offer accepted on a home where she could tell that we could really picture ourselves, and 4 months in, my husband and I couldn't be happier living in our new home!

Melanie was great to work with! She is extremely knowledgeable about the home buying process which…read morewas helpful for us as first time buyers. She was also very patient with us during the search given what was available on the market at the time and what we were looking for. Melanie was easy to talk to, always listened and respected our feedback, and working with her it was clear she wanted to find us the right home and not just make a sale. While Melanie helped us find our forever home, we would use her again and are happy to recommend her to others!

Michaela Hellman is a first class realtor. You couldn't possibly do better if you need a highly…read moreprofessional, experienced and pleasant person to help you sell your home. I decided to put my Boston condo up for sale in March 2020, right before the Coronavirus pandemic broke out and as the crisis worsened, I never imagined I'd be able to even hold a successful open house, let alone conclude the sale in late April without a hitch. Michaela reassured me and took time to give me excellent guidance about the asking price and how to maximise the value of my home. The photography and marketing information Michaela produced was amazing and my listing looked fantastic. I had to be out of town for the open house weekend and I never had a moment's worry as Michaela handled everything so smoothly. The turnout was great and Michaela negotiated very skillfully on my behalf with multiple buyers so that I ended up with a better deal than I ever imagined possible. At every stage Michaela was prepared with helpful information: a clear timeline of how the sale should proceed from initial offers through closing, vendors who could help with repairs and cleaning, real estate lawyers, moving companies and everything I needed to make my life easier. She took care of appraisals, fire inspections and a multitude of other details that needed to fall into place. When I unexpectedly had to have surgery 10 days before closing, Michaela handled everything on my behalf and ensured that the deal was successfully concluded. From the very outset whenever I contacted Michaela my calls, emails and texts were answered promptly and she proactively checked in with me on a regular basis. All my questions were answered and my concerns taken care of so professionally that I never had to worry. I highly recommend Michaela for your real estate needs. She will represent you with the highest skill and integrity and make your selling or buying experience a pleasure.

I would highly recommend Michaela to anyone looking to buy a place in the Boston area. I started…read moreworking with her in February of this year (2021) amidst the craziest sellers market. I had legitimately no idea what I was doing and she walked me through every step of the process without being one bit patronizing. Michaela knows the ins and outs of the city, the neighborhood and the markets. She worked with me proactively (going to countless open houses with me) to figure out what I actually wanted/needed in a place to get me ready for when I would be ready to put in offers in the summer. She had such great strategy for getting me a strong offer to stand out in this highly competitive market. It felt like she was invested in the process with me, through the lows and high of putting in offers. She advocated for me every step of the way once my offer was accepted and had amazing recommendations for all the other professionals needed (lender, attorney, insurance etc). I ended up with a place way better than I could have imagined because of her! Thank you, Michaela!

We worked with Kristina on multiple occasions and couldn't be happier. She handled everything in a…read moreprofessional manner and made the purchasing process easy and stress free. I would highly recommend her.