Not professional or ethical people! In a business supposed to be built on trust and reputation,…read morethey fell short!

The Higgins Group facilitated the purchase of the home my family lives in today. The level of…read moreefficiency and customer service was second to none. Having had past experiences with realtors that couldn't understand my needs, or didn't listen to my guidelines, it was refreshing to finally work with a true professional. I have since recommended The Higgins Group to several friends and family, all of which have given positive feedback. In a market saturated with realtors, I would recommend you choose The Higgins Group to make your buying or selling experience about what matters, that is you and your family's needs. Thank you again Higgins Group for all you've done.

Outstanding professionals, eager to earn your business. Call or email today!read more

Do not use William Raveis Real Estate in Andover, in particular do not do business with Marianne…read moreCashman, she is very unprofessional, and unethical. I visited an open house conducted by her, and she did not provide any assistance, any information, or any interest in selling the property. I had a hard time to get her attention to provide the information I needed on the house and it was only one more potential buyer in the location. She made us feel we were being inconvenient. It was the worst experience I ever had in an open house, and I have been through a few. I made an offer on the property for 12,500 more than the listed price, pre-approved and meeting all the requirements. In mean while she had asked for all kinds of documents sign by us, ask how fast we could do an inspection on the location, made me find an inspection company and put them on standby for inspection, she also called my mortgagee officer and ask personal questions about my house that I own outright, is not on the market, and has nothing to do with the new purchase. She had no business to reach out to my mortgagee officer before accepting the offer. At the end of the day she left a message saying my offer was no accepted with no reason, and when we call to find out the reason she does not answer the phone. It is obvious she had either personal or financial interest in doing business with the other buyer. I thought she was working for the seller?? I am going to be shopping for other location, but I am hoping they not to come across them on my next purchase or that will enough reason to walk away.

USE THIS OFFICE IF YOU DO NOT MIND GETTING RIPPED OFF (we lost about $300,000 using them). They do…read morenot have your interests in mind. They apparently have no obligation to verify important information on which you must rely to make an informed purchase decision. They told us that directly (well their legal team did). You should know it too. My wife and I bought a house last Spring (and also sold a house) with this agency. We had significant problems on both transactions. However, the worst was that the house we purchased was more than 700 sq ft smaller than it was listed for (that is about $300k in value lost). The buyer and seller agents were both Coldwell Banker with what had to have been about 60 years of experience between the two of them. They claimed they had no idea the house was smaller than the listing value. You can decide if you believe that they would not notice a missing space of nearly 20x40 feet. I don't, but their lawyers do (surprise). We complained about the loss and what we considered to be a seriously misleading value on their listing documents. First, our agent tried to gaslight us and say we were wrong. After having the house measured by the town, and our suspicions confirmed, our agent ghosted us and referred us to their legal department (of course). This led to an amusing letter from their lawyer indicating just how much Coldwell Banker DOES NOT DO for the enormous amount of money you pay them and that, well really, it is all our own fault for believing them. We were informed on Coldwell Banker letterhead, from their legal office that: "Coldwell Banker Sales Associates do not assume any obligation to consult municipal records or authorities to confirm whether a property, as presently improved, complies with applicable municipal building and zoning codes, regulations and/or requirements."...this of course, makes no sense in the context of our complaint. But it sounded nice. They further insulted us by claiming that we never expressly stated that square footage was important to us. Everyone knows that square footage is the primary driver of cost in any particular location. Here is their lawyer's absurd statement claiming we never told them that how big the house was mattered: "We are advised that neither the approximate living area (nor any minimum required approximate living area) was identified by you as an express consideration at the time you made your December 10 offer and your offer (as tendered) was not made contingent upon the Property containing a specific living area size....In addition to not having established any minimum square-footage purchase criteria (as part of your search for a property to buy), the buyer agents involved in the transaction advise us that you did not ask (at any time) to have the Property measured as part of the purchase" I know, insane right? But they are serious. It is our fault, I did not bring my measuring tape, if you use this firm, bring yours! Here they try to tell us that the listing agent, who had more real estate experience than anyone we had met (40 years), had no clue that 700 sq ft were missing: "The listing agent's reliance upon that source of information for the listing data was usual, customary and reasonable and the law of the Commonwealth makes clear that the listing agent (absent some reasonable suspicion that the data was materially incorrect - of which there was no such suspicion) had no obligation to conduct any further investigation" Do you think she had no idea that a space the size of a very large family room was missing? I call BS. They then top if off with this beauty: "They (the agents) are not liable for any misrepresentation even if that information were ultimately shown to be inaccurate..." So my friends, you are utterly on your own with this group. They don't have your back. There is more to the letter, indicating just how little this agency and their parent company give a crap about you, but I think you get the drift. Bring your own tape measure and do not expect them to care about the accuracy of the listing. Better yet, do not use them.

I've been living in Boston for almost 10 years and when it came time to find my next place, Clovis…read moreAlves helped me quickly find the perfect unit. The process was so easy and straightforward. He was very attentive, personable, and took the time to carefully listen to what I needed, and then suggested a few units - he was right on. It was everything I wanted. I really felt like he took the time to really listen and shared his knowledge of the different available options. I had reached out a bit early and as soon as units became available, he took the initiative to follow up with me to schedule a time. It was a wonderful experience and I highly recommend him if you're looking for your next home! You want someone who cares, is knowledgeable and has your best interest in mind.

I had a true Dis pleasure working with ((((((Laurent Plaisimond))))))…read more from Boston city properties- Use at your Own RISK!!! Very very pushy habits, I experienced such a Hostile experience with this agency- very shady very sketchy, as I'm prepared to launch an ethics code with board of realtors against these dishonorable company! From day one, they pushed and pressured my Agent to obtain keys *****earlier to avoid obtaining prior****** to the Long holiday weekend The priority shifted to convenience on behalf of the NEW prospective tenants, vs the existent occupants- and the landlord needs The focus was to Get Keys as Promptly as possible, BY pass any essential details in between in a very highly dysfunctional approach Laurent Had a Nerve to ASK for the *****Commission check PRIOR to even having his clients move in***** He figured to obtain keys fast, and get Paid RAPIDLY prior to the 1st of September which he knows is (((((Prohibitive and also UN lawful)))) Above all, he was aggressive on the phone when I informed him, his boss would be briefed on the subject matter and valid warranted feedback would be posted on Google, Yelp and Zillow Laurent created a NIGHTMARE experience to the old occupants, and to my broker who had an awful experience with Laurent as well

As a first time Home buyer, I could not have had a worse experience than being represented by Wendy…read moreReservitz in my purchase. She simply took advantage of me and deceived me throughout the process. One of her texts read "best to do the inspection after purchase and sale." It doesn't make sense. At the closing, she interrupted us 10 minutes in and said she has to run to another meeting. In the end, she wouldn't even hand me the keys in person because she was ashamed at how she treated me. Absolutely awful person and I suffered for it. I suggest staying from this office and Wendy Reservitz especially.

I can't thank Charles Lock at Coldwell Banker enough for his help in finding my family a rental…read moreafter a tragic house fire. His professionalism, empathy and sense of urgency was clear from the moment we met him until we received the keys to our rental. He could not have been any more organized during our search and was always available when we needed him. I highly recommend Coldwell Banker in Lexington to anyone that is looking for a home in the area and if you are lucky enough to work with Charles Lock, I am certain you will find exactly what you are looking for.

Splice Realty is and has been amazing…read more They were the reality group that help my partner and I brought our first home. On every step of the way, they walk and talk us though it. As first time home buyer, there were many things that we didn't know or weren't aware of. Splice educated us on so many different things such as flood zones, tax, and other fees. They made as feel comfortable with every decision and empower every decision with facts. They honesty and fact checking was something we needed. Buying a house is difficult but factors such as the pandemic and inflation doesn't make anything easier. So we highly recommend this group. They really do have your back, have your best interest, make time for any questions you have, and never rush the sale. Thank you, Splice!

Exceptional Real Estate Partner - Phil Delivers Results…read more I've had the pleasure of working with Phil at Park Hou Group through Splice on multiple transactions over the years. Phil helped me purchase a single-family home in Cambridge, buy a townhouse condo in Somerville, and later sell the condo. Each experience exceeded my expectations. Going Above and Beyond from Day One For my Cambridge purchase, Phil's team secured an early showing before the open house, allowing me to submit a competitive offer ahead of the crowd. In Cambridge's cutthroat market, this strategic move made all the difference--I'm confident I wouldn't have gotten the house otherwise. Phil provided an incredibly detailed comparative market analysis (CMA) that gave me the confidence to make a strong but justified offer. Expert Advice That Pays Dividends One of Phil's best recommendations was converting my 2-bed, 1.5-bath home into a 3-bed, 2-bath. This renovation created a versatile home office and guest room, and when I relocated, significantly increased the property's rental value. It's rare to find a realtor who thinks so strategically about long-term value. Unmatched Expertise and Resources Phil's personal experience with rental properties and renovations sets him apart. As a first-time renovator, I had countless questions, and Phil never hesitated to share his knowledge--even well after closing. I later learned he develops properties himself and manages investment properties for other clients, which explains his deep understanding of what to buy, what to avoid, and how to maximize ROI on improvements. A Full-Service Team with Vetted Professionals Phil has built an impressive network of trusted vendors--inspectors, architects, contractors, loan officers, attorneys, photographers, stagers, and more. When he makes a recommendation, I don't waste time researching alternatives because I know they're competent and fairly priced. This network is invaluable and saves tremendous time and stress. Proactive Marketing That Gets Results When selling my condo, Phil convinced me to stage the property (excellent advice) and staffed the open house with multiple team members to ensure every visitor felt attended to. What impressed me most was his follow-through--he personally called every prospective buyer multiple times for feedback and to maintain engagement. Phil doesn't just list properties; he actively sells them. Always Available, Always Professional Throughout every transaction, Phil was accessible via text and phone, answering questions and easing anxieties. His communication style is both professional and reassuring during what can be a stressful process. I've recommended Phil to all my friends because I genuinely believe you won't find a better realtor in the Boston area. His combination of market knowledge, strategic thinking, and exceptional service makes him an invaluable partner in any real estate transaction.

Rich was a great agent as he helped us buy our first house! He helped us navigate the process from…read morestart to finish. He was very thorough when looking at houses with us and pointed out things to look out for that we would have otherwise missed. He worked diligently on our behalf from the time we hired him as our agent through closing. In that time we saw quite a few houses and made several offers, but not once did we ever feel pressured by Rich - he very much works for his clients and is not at all pushy, which we sincerely appreciated! I would recommend Rich to anyone looking to buy a home in Greater Boston!

Rich is a very professional agent with tons of knowledge about the property, and he helps us avoid…read morelots of potential risks about our condo! So, yes huge recommendation if you need to buy a property! Rich is the best agent!

Marty Scott is the only Agent I feel comfortable with. He has rented apartments for me so many…read moretimes and always finds great Tenants.

I requested a tour of this rental at a particular date and time on the Zillow web site. The agent,…read moreAdam Shoulkin neglected to notice this request and when my daughter came to the apartment at the requested time, the occupant was uninformed. This agent spoke to my daughter as if she were a criminal using insulting language and insulting me, her elderly mother! This is intolerable. The occupant was pleasant and understanding as any reasonable person would be when a mistake happened. He was unprofessional, insulting and mean.

You need a realtor to sell your place, call Ed. You need a realtor to help you buy your place, call…read moreEd. You need a realtor just for advice for anything in the area, call Ed. I had first called Ed a few years ago when I was thinking about selling me place. He gave me good advice, was always happy to speak with me, always responded in a timely manner, and I decided not to sell my place. So when I did decide to finally sell my place, I called Ed and he still responded in a timely manner and was happy to meet with me. He was one of three realtors I met with and he came in with the best action plan on how to sell my place. The entire process was quick, incredibly efficient and best of all, took very little work on my part. He has very good knowledge of the market, the area, and is a problem solver. On top of it all, he is a darn nice person and very easy to work with! I could not have asked for a less stressful and positive real estate experience and Ed is a very big factor in that.

Alex was really great to work with! As first time home buyers, we relied on her a ton to answer…read morequestions and help us navigate the process. She was patient, knowledgeable, and helpful throughout the process!