I have rented a home in Carbondale from Dottie since 2016. This is the second winter the furnace…read moredoes not work properly and within that time Dottie has failed to replace one part for the furnace. Some mornings, like right now, I wake up and it's freezing in this house !!! Currently she has failed to respond to my texts of being cold for 1 full week.

We are SIU Alumni 1991 and we rented from Rolf & Pam back then we never left. We were on 5 year…read moreplan and they were wonderful to us young City Folks from Chicago.Fast Forward..... 20 years Later, our son is a Saluki and now he is renting form Rolf & Pam! Again they were ready to assist us right away and we moved in without a hitch! We got to see them in town at dinner they were eating with previous tenants of theirs too! It was ironic and Pam was so nice to stop by our table to say "We'll take care of him" I will not forget that! I was all choked up but know that the Schilling property was the way to go in Carbondale.

This review applies to the rental side of this business only…read more.. I've had, all in all, a very good experience renting from them. My place (a 3br duplex) came to me in fair condition, and needed repairs are completed in a timely manner. Especially once you've built up a little trust with the landlord, I've not had any issues turning in rent a few days late (due to being out of town, temporary idiocy in terms of dates, etc.). My favorite part is that after signing a 1 year lease, it I'm now month-to-month, and need to give only 1 full month of notice before leaving. A few minor annoying issues keep this from being 5 stars (e.g., yardwork being done at weird times and without notice, maintenance people keying into my place early and without warning). All in all, this is the happiest rental experience I've had.

I've had many dealings with Five Star. Pat is always very helpful and tries to solve any issues I…read morehave.