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    Daniel M Greising,DDS Ms

    2.0 (1 review)

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    11 years ago

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    Signature Dental Group - Signature Dental Group Team

    Signature Dental Group

    4.2(38 reviews)
    4.3 mi

    1-star - Absolutely terrible experience at Signature Dental Group in Algonquin. I went in today for…read morea routine cleaning, but after wasting 20 minutes of my morning, they flat-out refused to provide any service because I declined dental x-rays. I made it clear I didn't want or feel the need for x-rays, and as a patient, it's my right to refuse them--plain and simple. Informed consent and patient autonomy are basic rights in healthcare, yet this office treated me like I had no say. They wouldn't even perform the cleaning without forcing x-rays on me first. No real explanation beyond "policy," no discussion of alternatives, and zero respect for my decision. This feels like nothing more than a blatant cash grab--pushing unnecessary radiation exposure and extra billing instead of focusing on actual patient care. The staff couldn't (or wouldn't) explain anything properly; they just see patients as dollar signs. Poor communication, zero empathy, and a complete disregard for patient rights. Signature Dental Group (and their "gentle" approach--ironic) is a joke. I will never return, and I strongly advise anyone reading this to go elsewhere. Find a dentist who actually listens to patients and respects their choices instead of strong-arming them into procedures. Save your time and money--avoid this place at all costs.

    I was just there the other day and the dentist and the back staff are AMAZING!!!! The girl with…read moredark hair at the front (the one who answers the phone and handles the insurance) is completely NASTY!! God forbid you ask ANY QUESTIONS, you will not get an answer. You will be told to call insurance or HR. Clearly I don't have medical jargon memorized so when I ask a simple question, I'd like an answer with the nasty attitude removed!! I will go back because everyone else is great but will report you to the manager next time!!

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    Signature Dental Group - Dr. Mohammed Shakeel

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    Dr. Mohammed Shakeel

    Norman L Eskoz, Ms, DDS

    Norman L Eskoz, Ms, DDS

    3.0(2 reviews)
    2.9 mi

    I have seen Dr. Eskoz, at both offices! I have had consultations and procedures done by Dr. Eskoz…read moreand the staff! I have been very impressed by the time he takes to talk and explain procedures to your comfort zone! Dr. Eskoz is a specialist and works on procedures your dentist sends you to have done! They work together to accomplish root canals, implants, etc.! I had an emergency and I had no dentists due to insurance change, and the Dentist I had known was out of town! The Emergency Center I tried was using up all my insurance plus expecting me to charge lots of work...when ALL I wanted was 1 tooth out of pain! I didn't feel comfortable with the work this Center was proposing and had started! Because I Trust Dr. Eskoz, I visited his office in Lake in the Hills,which had a Great time slot open.... to seek his HELP and advice regarding my situation! Dr. Eskoz ... was very thorough and helpful by carefully checking the tooth in pain, and the work that was started by this Emergency Center...! The consultation he gave me I found priceless! I made my own decision and took the course that solved the issue! Thank you Dr. Eskoz for taking the time to care! Thank you also to the office staff for fitting me into a schedule so quickly...knowing I was in pain! You Folks are great! Sincerely Mrs. Criswell

    I do not recommend this dentist or his staff. I went to my own dentist with pain and he referred me…read moreto Dr. Eskoz. My dentist called his office while I was yet in the chair. I heard the entire conversation. Included in that conversation he told the receptionist to hold the 3:45 appointment open for me and he told her that I would call her as well. As soon as I left my dentist's office I called Dr. Eskoz. All I got was an answering machine. I left a message saying who I was and I was confirming that I wanted the3:45 appointment and I left my phone # for them to contact me. At 3:45 I arrive at Dr. Eskoz office and went to speak to the receptionist and explained who I was and that My dentist had asked that they hold the 3:45 appointment for me. She said, "no he didn't" She may not have realized it but I heard him say that. She then told me, (in a rather snotty manner) that Dr. Eskoz was not in this office today and that I would have to have been at the appointment at 3:15 any way. I then explained that I had called several hours ago to confirm the appointment but I only reached an answering machine. So, I left a message. She then told said, "We've been very busy all day, we haven't listened to our messages." Is it my fault she didn't listen to the messages?! Especially when she should be expecting a call/referral from another dentist. The only reason I can come up with for making a new appointment at this dentist is that I was in bad pain and felt desperate. The appointment was for 2 days later! Thank goodness I had some pain killers left from my regular dentist to get me through. I arrived early for the next appointment. When Dr. Eskoz came in he explained that he would put me on an antibiotic and not start the root canal until the following Tuesday. I knew I would never make it as far as pain. I could not function already and I told him so. He prescribed some more pain meds. I was not happy but felt I had no choice. On my way home I find I had a message on my cell phone. The receptionist said Do not fill the prescription, do not take that medication. Apparently they felt there was possible problems with another medicine I was taking. I called the office back and got the receptionist but the office was closed and everyone else had left. I told her I can not possibly go through the long weekend with this pain (Thanksgiving weekend-4 days, office closed). She said she would call Dr. Eskoz and get back to me. Dr. Eskoz never got back to me. He didn't care that I was facing a long weekend of horrible pain. I filled the prescription anyway. I had already used this pain medicine with out any negative effects and I could barely stand the pain WITH this medicine. I think it was the following day that the receptionist said I could come in one day earlier, Monday afternoon instead of Tuesday afternoon. BIG WHOOP! I asked if Dr. Eskoz can't get me in any earlier than that, would he give me a prescription for something else? She said, " No, because you took the other medication when he told you not to, he won't give you anything. You can take Advil." So.... now he feels he has to discipline me for not wanting to be in pain while he goes home to his family for the Holiday weekend. Had he been a compassionate person, which in his line of business he should be, he would have called me back with another option so that I too could enjoy the weekend. He could have opened up the tooth right away, at that appointment. Yes that would have taken 1-2 hours but that would have relieved me of the pain. I'm venturing a guess, but I think no one wanted to delay their plans for the weekend. Who cares if a patient is in pain. Even if everything else had gone smoothly, I have to say, there is no warmth with any of the girls behind the desk. The one was downright cocky. People are imperfect and make mistakes. But this was bad attitude and selfishness.

    Daniel M Greising,DDS Ms - periodontists - Updated July 2026

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