SAVE YOUR MONEY!! GO ELSEWHERE!! This company was supposed to come out Friday Dec.13th 2024 to…read morefigure out why my tankless Water Heater wasn't supplying hot water. They showed up on time, That's The ONLY GOOD THING I CAN SAY. After the Technician showed up I told him I had changed Inlet water screen, ignitor and flame rods and had flushed the system. He called Rinnai Tech Support, checked a few things I had already pretty much ruled out and after about 1 1/2 hours, in his own words .... "Ran diagnostic on Rinnai tankless heater with Rinnai proline. Came to conclusion that burner needs replaced or pulled and cleaned" .... He proceeded to tell me it would be $230 for today's visit and he was leaving....I asked him well that's all your going to do and he replied well I could pull the burner and clean it but Rinnai stated it would be 8 hr job at $120 and hour or he could put me in a NEW tankless for $4,000..... I thought he was kidding at first but realized he wasn't and he was leaving and I had NO HOT Water and a wife that was pissed!!! We had been without hot water for days!!!!! I THOUGHT Calling a So Called Professional Plumber was what I needed to do as to not void any warranty...BIG MISTAKE.... After stewing about NO HOT water for the weekend and possibly having to find a way to get it fixed, I looked to YouTube for videos on cleaning burners on Rinnai tankless system...I found a video from a Professional Technician . https://m.youtube.com/watch?v=hmD4v3lm0-8. After watching a 7 1/2 minute video on taking burner out and cleaning it had to take out the burner and clean it, BECAUSE I DIDN'T HAVE HOT WATER!!! It took me about an hour to take burner out, clean it, blow it out and put everything back together!! Guess what??? I have Hot Water Now because I fixed it, Not this so called Professional Company!!! Save Your Money And Do NOT Call This Company!!!! I got charged $230 For These Thieves To Tell Me My Hot Water Heater Was Not Working!! LITERALLY!!!! CALL ANYONE ELSE BUT THESE GUYS!!! If you Need any Help On your Tankless Water Heater Call Me and I will help you FIX your water heater and charge you half what they charged!! Pitiful Customer Service, Pitiful Customer Support!!!! Go Elsewhere!!!!

Plumber was on time, and worked tirelessly to run new copper to water filter system. Excellent work…read moreand well thought out and didn't take too long. Highly recommend them.

My elderly mother called metro and was quoted $600 to fix the flapper in her toilet (Hello that is…read morejust trying to take advantage!!!) I called scenic city and they were there within an hour, fixed it in 15 minutes, and were 1/3 the price. I found the dispatcher nice and was able to pay her over the phone (included a credit card fee). The repairman was kind and didn't try to sell her the moon! I appreciate their honesty.

Their service technicians are pleasant, efficient, don't waste your time, and don't waste your…read moremoney. If there is a problem, they will come back out and check on it. I have always been pleased with the service from Scenic City Plumbing.

Very qualified plumber. He came timely and explained the problem in detail and fixed it in timely…read moremanner. Really appreciate all the help he provided.

I posted a marvelous review on Google, but will say Chatta Rooter Plumbing was fantastic! They came…read moreout to check my septic system, just to make sure it was running right. Couldn't have been more pleased!

Out tech came out on time and was very professional and courteous he completed his work and double…read morechecked his work to make sure there were no leaks. And he was just a really nice man.

We are so grateful for these ppl can't thanked them enough fast polite honest affordable thank uread more

Fast Friendly Service Got The Job Done!…read more My septic was backed up and that's never a fun time. I called Choo Choo Rooter because of the good reviews and was pleased. I called the end of the day and was surprised to hear he could get me in for the next day! I was surprised it's $350 for a 30 minute service call to snake a line, but they did a good job and my problem is solved. I recommend them since they were super fast and professional.

Philip is the best plumber ever! I will never use another one. He responded to my request and…read morecame to my home soon after. Had to come twice to resolve my problem. His price was extremely fair and he wouldn't accept any more money after he had put in so much time the second time (and brought an assistant whom he had to pay). I'm pleased as punch. I highly recommend Philip and ChooChoo Rooter.

My twenty year old water heater was out when I returned from a trip. Called three or for places for…read moreestimates and scheduling. Most everyone was over a week out. Estimates were all over the place. A friend recommended Josh. Called him Saturday and his crew was here at 9 today (Monday). Ended up costing a little more than the quote. Water heater is in the cellar of an 85 year old house. Getting the old one about and the new one in was crazy tricky. Josh and Ray were awesome guys. Got the heater in and it works like a charm. Very very happy. Have saved the number in my phone so I can call them again. Hopefully later rather than sooner

The good part is that they showed up when they said they would and they fixed the issue. The bad…read morepart is that we asked them to call us when they got there to give us a ballpark on price... they never called and never followed up after we texted them. We requested a bill twice. We finally received it a few weeks later and were shocked that they charged $175/hr (plus service charge and parts which we only needed a drain snaked so no materials required). Also, they fixed something with the sink that we never requested fixed. When we called them on it, they took off the service charge to show up but not the part fixed that we didn't request to be fixed. $337 to snake a drain is a bit much.

My plumber called this company because I was having sewage issues and needed to have the tanks…read morecleaned out. They showed up without calling back to say they were coming. Well, I needed it done and I could not get a hold of my usual guy. Didn't find out until they left that they only cleaned out one of the tanks and charged me $350.00 which is the amount my usual guy charges for cleaning them both out. I feel ripped off. I would search for a better price. I will never call them again. I think they took advantage of me because I was in a bad situation. They should have cleaned out both tanks.

Integrity sent a great team to get our septic tank dug up and a riser installed on our new house…read more I've never had a septic system before and they clearly explained the process and were patient with all of my questions. Service was top notch and I would trust them to come back again!

We had an amazing experience with Derek. His prices were great and his work was great as well. I…read morehave a tiny home on my property where my mother lives. It needed a few things done and Derek responded immediately. He came out the same day he responded. I had to work so he spoke and worked directly with my mother. He fixed all the problems she was having then pumped her septic tank. After completing everything in a timely manner with amazing results he took all her trash to the dump. My mother had nothing but good to say. Great guy, great communication and great work. I'll keep him in my contacts for future projects!