Our family loves this dental office. We've worked with both Dr Dave and Dr Andy- both are friendly,…read morekind and gentle. The office staff is great too. The only downside is the insurance coverage, however the excellent level of care we receive outweighs that concern.

They do not take most INS companies including Delta Dental. I paid over $300 and only received…read morehalf of my money back after the INS coverage. This Dentist charges WAY over what the INS covers. Scammers!

Terrible, when I walked in, I was welcomed with multiple bad looks from the staff. I went in to get…read morea simple checkup, and it took almost 2 hours to get in for my appointment. After waiting these 2 long hours, I was greeted by a rude dentist. When I entered the room, I said hello and asked how they were, and I didnt even get a response. It took almost an hour for a simple checkup, and after I left I had a terrible pain in my gums. This is the opposite of what I went to the dentist for. Will not be visiting again.

bizzare and creepy... alexa viteks husband (Michael Hitchcock), who doesn't even work there, was…read moreoutside harassing people to sign up for some program if his and was getting visibly angry if they didn't want to. Then when I actually managed to get past him and into the dentist office I was greeted by rude staff who seemed completely uninterested and careless. I arrived 5 minutes early and ended up waiting 20 minutes to get my treatment, which happens...but there was nobody else there!

Friendly staff, nice office, minimal wait time. The office is conveniently close to the highway too.read more

This office is going down hill! One of the ladies working the front desk is extremely rude. She…read moretreated me as if I was a burden. She was very short and snippy with me. As soon as I walked away she started playing on her phone. The ladies in the back were nice nothing special. The office was better before the other Dr left!

I received stellar Invisalign treatment at Grubaugh Orthodontics as an adult patient, and I could…read morenot be happier with the course of my treatment, the quick results, or the doctor's knowledge! When visiting the office, I felt like the front desk staff knew me by name and made my time there worthwhile. In addition, Dr. G would take the time to see me at every visit and talk me through the progress at every step. It's worth it to do your research when investing in something like orthodontics, but when you do, you'll realize that Grubaugh Ortho is worth all the hype! They are patient, personable, and do phenomenal work! Not to mention that they do incredible things for our greater-Lansing community! Thanks Dr. G and staff!

I had a fine time here and everything was normal. Except for when I was scheduling my appointment…read moreto get my braces off the front desk worker couldn't get the computer to work so she just gave me my appointment time on a little card. It was at 1:30 or so I think. On the day of my appointment I got a call saying that I missed it at like 9:30 am. My mom called back and told them of their mistake but they said that it couldn't be true because they wouldn't schedule a braces removal at such a late time. They rescheduled it and we even brought my appointment card to show that it was supposed to be at 1:30 but the front desk worker didn't really acknowledge it (she just took the card and put it somewhere) and everyone acted like I was the one who made a mistake and was late. It's just frustrating that they wouldn't acknowledge their own mistake.