Daniel W Hargrave, CPA

I have been waiting for months to write this review. I held off until I got my tax return in the…read moreslight chance I needed them to get involved with the IRS. But this morning, after almost 7 months, I finally got my return. I will say that when I contacted Paul directly, he was apologetic about my service and refunded their fee. That is why they get one star. But aside from that this has been the most maddening tax season in almost 20 years of filing taxes. I contacted PIM in early Feb because I am military, wife is self employed, and she also has a W-2 from another state for teaching. Just a bit too complicated for us to do ourselves. I read reviews and PIM seemed to be a great choice. Well after finally getting through (left a couple messages before getting a call back), they scheduled me for an appt 4 weeks later. I was annoyed it was going to take that long, but figured it would be done correctly so its fine. What they dont tell you is that is just a consult appointment. You spend a hour with your tax preparer and then "They add you to the bottom of the pile". So we are already this much into it, and just had to keep going since everywhere else was already swamped. Our preparer, Tara, was respectful, but seemed ill-informed. We had a nanny over the summer and we paid a services to file all our tax paperwork for us. So she just had to add it to the childcare expense. She said she wasn't familiar with how that works and she had to ask someone about it. She also seemed to be confused with some easy stuff like how to file out of state W-2 with residency in another state. We should have cut our losses, but we didn't. We were already too far into it. Now started the first wait. Tara said it would be about 3 weeks. Nope. Almost 6 weeks later and no less than 10 ignored phone calls and multiple ignored emails we got our paperwork for review. Me, not a tax pro, took one look at it and noticed it was WAY off. Like, just simple childcare credit stuff was completely ignored. It was more than $5k less than expected. So I contacted Tara MULTIPLE times before getting a response and shared with her my concerns, and she said "Oh, I guess I can file your nanny expenses in your childcare". You guess? You guess?? I am paying a PROFESSIONAL to do our taxes and she has NO idea what the heck she is doing? And to make matters worse, in the response she said "I also noticed your state return didn't compute right, I have to spend some time figuring that out". So lets recap - not only did she MASSIVELY undercut our return, but she MASSIVELY over claimed our state return. And if I hadn't already been expecting a general number, I would have just said it looks fine and had her file it. Two weeks later, its filed. If all that wasn't enough, I had no idea that who is listed first on the return could impact filing, but guess what, it does. For the first time in our marriage, my wife was listed first for some strange reason. I didn't even notice when I reviewed it, but yup, she was. So because that is a change in how our taxes have been filed for the last 15 years, the IRS froze our return and required identity verification. Which, if you aren't aware, is a complete NIGHTMARE that ended up taking us almost 15 weeks, multiple hours on the phone with the IRS, and multiple hours verifying line by line our previous years returns. And its so nice when the IRS tells you "just make sure you are consistent with primary tax payer in the future to avoid identity verification". Noted. So NO. I do NOT recommend PIM. I may not have a recommendation for a Va Beach service, but I will always have recommendation on who to avoid. PIM. Avoid PIM.

Paul was extremely knowledgeable about tax preparation and how it affects active and retired…read moremilitary families. He made it a painless and easy process. I would recommend anyone retiring from the military to talk with him before filling out your retired pay form as well as he can save you from getting that huge tax bill after transitioning. His advice for positioning yourself for the upcoming year and special tax situations was also spot on. Highly recommended and wished I had used him sooner.

Bostain E Wayne CPA

4.5

I am a new client as of 2021. I needed to file back taxes due to a mental health crisis. The…read moreconsultation with Wayne was exactly what I wanted to hear. This happens to a lot of people, you can relax now, and there's no need to feel shame. I've been carrying guilt around for years but I felt I was finally in a stable space and I was ready to confront this challenge. Wayne is great! It was a lot of work, but he helped me get caught up.

I'm a relatively new client but have to say I've worked with many accounting firms in the past and…read morenever have I been so pleased with the service I've received as I am with Wayne Bostain, CPA. Mr. Bostain is extremely thorough and accurate. He is knowledgeable about all areas of business accounting and business taxes. I came to Mr. Bostain after a colleague recommended him to me when I discovered some possible fraud issues within my company. Mr. Bostain, as a Certified Fraud Examiner, had just the right skills to track down the theft and help carry me through the process of rectification and prosecution. I would highly recommend him to anyone who runs a business and wants a CPA firm that can handle all aspects of accounting, taxes and bookkeeping. Thank you for the great service. I can never repay you for what you've done for my company!

Shelby Accounting Services

The company is very helpful. The service is immediately and prompt. They care about their…read moreclients. The value for the service is fair.

There is a time in one's life when you need something to just go "right". This was my first…read moreexperience using any personal service. I always use Yelp to search for food, but this time I was desperate. I was up at 3am working to get assistance, and I built up the courage to signal the flag and surrender. What could it possibly hurt. I submitted my request and waited. I actually was contacted that very same day. Keep in mind, I was well awake before the birds. Mike was very professional and prompt in responding. After talking with him on the phone, he provided the best resolution. He really listened to me and provided all options and other solutions. I immediately felt comfortable sharing and trusting his judgment. I would recommend his services to anyone looking for assistance. He offered the best price, and he worked diligently throughout the process. My process was completely virtual and secure. If you need help, do not hesitate to request his service. This has been the absolute best experience.

Pembroke Tax

4.3

(6 reviews)

Closed with working website…read more We used Jeff last year (2016 taxes) and he did a good job so we scheduled again for this season. However, when we showed up for our scheduled appt (after setting up through the website AND receiving confirmations and reminders the day of), we found the business closed and phone not working. What a waste of time...and we traveled quite a distance with a small infant. Now we have to scramble to get an appointment somewhere else. Shut down your website. Not a classy way to treat people.

It is hard to find a tax guy who not only can communicate tax stuff but can make you feel that you…read morewere taken care of. That is Pembroke Tax. He is passionate and cares for the his clients. He explained what I need to improve my tax position next year and why my refund was not as large as I thought it needed to be. He is a person and a company that I will referred too.

The Moon Group

(5 reviews)

The Moon Group is the place to be if you're in need of tax, business formation help such filling…read morefor your LLC and many other vital services. They have help me greatly with a few of these services. They make you feel at ease when coming to them a bit worried or stressed about taxes or business concerns. I highly recommend!

The Moon Group is an excellent company. they provided exceptional service for my personal and…read morebusiness taxes. Dedra Moon is very professional, personable, and very knowledgeable. I feel this is important when finding someone to help with your taxes. I was so impressed with how thorough she was. I learned more than I had with past CPA's and tax preparers because she takes the time to explain everything and teaches you the extra things that I was not informed of before. She is not just a tax preparers. Her knowledge of tax law alone makes it clear. No need to look further. I will go nowhere else.

Jackson Hewitt Tax Service

I live in Norfolk, with other JH location closer to me, but didn't feel as confident in them as I…read moredid here. I did not file my W-4 correctly last year and this mistake had a huge financial impact on me. Up until my appt here, I was extremely frustrated and confused by lack of understanding. Although, there was nothing retroactive I could do to change what I owed, Bill, the gentleman I scheduled an appt with, saw to it that I understood the ins and outs of what to change and why to change it. Not only that, but he provided me with sound advice in regards to looking out for myself financially, outside of the tax realm. Though the appt is over, I have everything I need to reach out to Bill with questions and concerns should something else comes up, and for me piece of mind is priceless.

Sharon is terrific! Very patient, knowledgeable, really took her time with me. I won't ever try…read moreanother place. Jackson Hewitt is the one for me!

Costen Tax Solutions

2.3

(3 reviews)

Ghosted me after screwing up two different tax years and as a result, I spent years trying to fix a…read moredebt that I didn't have.

We used Mark to file taxes for multiple years but ran into an issue with one of our returns. We…read morebrought it to his attention and we thought he was in the process to helping us get it taken care of with IRS. We received another notice in the mail and have been trying to get ahold of him for months, leaving messages and even going to The office. There is never anyone there and no one To return calls. Even before covid this was an issue with his office

Star Money Tax Service

3.0

(4 reviews)

Star Money Tax Service has been our "Go To" experts for many years. Star M T S was recommended to…read moreus by a trusted friend and thriving small businesses owner. If IRS wants your every hard earned cent this is the place to make sure you can protect yourself. The staff is amazing and super helpful especially with small businesses and personal filings. They saved us tons of money!

UNPROFRESSIONAL!!!! I paid this company, in full, to file my taxes. The made a mistake that ended…read moreup costing me money. I contacted the company not even asking for a reimbursement but that they simply amend the state taxes to correct THEIR mistake. Ursula, the new owner of the company, said they would fix their mistake and amend my taxes but i have to pay them again for the amendment. This is lousy business! When your company makes a mistake, you do not charge the customer to fix that mistake. I've never dealt with a business with such little regard for their customers. Now I have to proceed with legal action to get this resolved when Star Money could've easily fixed their mistake. Absolutely ridiculous! No accountability! Would never recommend!

Jackson Hewitt Tax Service

4.6

(9 reviews)

I had to close my business unexpectedly due to illness in 2025. Frank was professional, experienced…read moreand knew exactly what needed to be done. He made the entire process simple for me. Highly recommend.

Usually we do our taxes online but decided to do it here since we just bought a house. The place…read moreaccepts walk ins and are very helpful in getting you in. There was only one worker available when we went...however one person came in. Unfortunately I forgot her name but she was very nice. The computer was running slow that day, but that is not in their control. She was able to get all our information and ensure that we got the best return possible. The process lasted about 20 minutes and we were out the door, the fee was $119 up front or it would be taken out of the return. (You have the option.) We chose time pay up front and got a military discount also. We were under the impression that we would get a larger return due to getting a house, but we were told why we didn't. Which made complete sense. They are very professional and service is on time!

On Call Accountants

(1 review)

I LOVE THEM! they do book-keeping for my business for about half year now! reasonable price and…read moreanswer every questions ANYTIME! All the crews are very nice and work fast!

From the owner: With over 23 years of experience, On Call Accountants, we believe we are measured by the success of…read moreour clients. Mission Statement: At On Call Accountants, we believe we are measured by the success of our clients. Through our deeply rooted values of Quality Business Management and Exceptional Customer Service, we provide Accounting, Financial Reporting and Business Consulting services with performances unparalleled in the industry. As a leader in Outsourced Business Solutions, we are dedicated to affording the small and mid-size business owner a greater opportunity to succeed. People: Our team members are the keys to our success. Each team member represents On Call Accountants and him or herself in a professional manner, while treating others with dignity and respect. Products: On Call Accountants' products are the direct results of the top-quality work provided by our world-class and professional team members. Constant Improvement: We strive for excellence and that is only realized through embracing the concept of continuous improvement. Client Focused: We would not exist without our clients. Our products are client-driven and customized to meet the client's individual needs. Quality: As the old adage goes, "If you can't do it right, don't do it at all." Teamwork: We are an extension of our clients' team and work professionally along side them. On Call Accountants, enabling our clients success..

Virginia Beach Printing & Stationery

(13 reviews)

This family business is the most creative, professional and efficient that I have dealt with in my…read morebusiness experience. I gave them a precious assignment that I have spent almost 30 years creating. They gave me a product that realized my vision and product. Great people who care for your project and expectations. Recommended with as many stars as allowed.

I was incredibly lucky to find Virginia Beach Printing for a last minute print job. They were…read moregracious enough to help me despite being busy with other projects. Their customer service and quality was top notch. Butch and Debbie were very friendly and made the entire experience seamless. You really can tell that there is a great deal of pride with their company. I would not hesitate to make this my go to printing stop.

Ben Pope, CPA

Mr.Ben Pope CPA resolved my personal taxes for the passed…read more 5 years and cleared up the mess I made by not filling. He got the I R S off my back and I even got money back this year.

We just recently moved to Norfolk in mid 2012 and I was in search of a good CPA/Financial person to…read moredo my taxes because quite honestly .. I hate doing them. I didn't mind back when I could fill out a 1040 EZ but as soon as I started my own business, sitting with Mr. TurboTax became a really big hassle. Last year, while perusing FaceBook, I happened to see a post from the owner of the doggie day care joint I take Dante to and she was raving about this accountant who did her taxes. Knowing that I would need to find one eventually, I quickly got Ben's number from her. Ben is great. He got me more money back this year and saved me headaches and money related arguments married people tend to have this time of year. His pricing was pretty awesome, too. I would highly recommend calling him up if you need any financial services/advice/taxes.

Sure Staffing

(1 review)

The management team was absolutely outstanding!!!! They listened to my needs and provided me with…read morewhat I needed to succeed. I recommend them 10 out of 10!!!

From the owner: Welcome to sure staffing we are thrilled to have you join our team where excellence is not just a…read moregoal but a standard. as the leading staffing provider in virginia, we pride ourselves on delivering top-notch services and fostering a dynamic work environment. your skills and talents will contribute to our continued success and uphold our reputation as the best in the state we look forward to achieving great things together and supporting your professional growth along the way welcome aboard

Claudia Manueles

(5 reviews)

While researching cleaning services in the area, I stumbled upon Claudia Manueles on Yelp, so I…read morereached out to her and was able to schedule a cleaning for the following week. The cleaning was scheduled for a Tuesday at 8am and her and her counterpart, Vanessa, arrived at 7:45am to inspect the home before getting started. Claudia walked me through everything she planned on cleaning, which I appreciated, and I stayed out the way to let them work. For a 1900 sq. ft. home, the cleaning took about 3 hours. They deep cleaned the kitchen and bathrooms, dusted, vacuumed and arranged necessary items to make the home look nice and tidy. The one-time cleaning service was $250, which included a deep clean of the oven as well. Claudia was super sweet and very personable, you can tell she takes pride in her work. She only accepts Venmo or Zelle, so keep that in mind. Her work spoke for itself and they did an amazing job! If you're looking for a reasonably priced cleaning service, definitely contact Claudia!!! You will not be disappointed!

Super service!! Claudia and her team did an amazing job in…read moremy apartment. Will do more business with her later

Daniel W Hargrave, CPA - accountants - Updated August 2026

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Anchor Tax Relief

3.8

I Only put a 1 to be able to warn you all what Jim F. The President/Owner of Anchor Tax Relief in…read moreChesapeake, VA did to me. At the time he told me he could help me and communicate to IRS on my behave about my situation so I paid him $750.00 as per his word. Well, he did not help me one bit as promised, he never talked to them, as I had to go somewhere else and pay them too to help me. He refused to give me my money back or any portion of it as I only had a very brief phone call with him maybe 3 minutes to be exact. Not worth $750.00 for 3 minutes of anyone's time. He wouldn't even give me an itemized statement of my money and where and what is what used for I gave him. He gave me no records of my file and what was done. Ya'll need to run somewhere else right now. I feel he took big time advantage of me I'm a retiree senior citizen living on a senior budget and he knew it too. Very surprising to me he could treat me or anyone like this. My opinion he doesn't deserve your business and it's all about the money, well, he'll never get mine or my family & friends and hopefully your's ever again. I'm thankful I have this platform to report the theft I encountered in my situation with Jim F. He never wanted to talk to me about this except to tell me he wasn't giving my money back. Wow so upsetting and disturbing that my retirement monthly pension had to go to him. Shame on you Jim F. You all Please go elsewhere, if he can do this to a Senior citizen with no remorse he can do it to you. Tax season will be here soon. I'd sure go somewhere else. Thanks for taking the time to read this. I try to point out the fraud I got to everyone to help them. Think about it do you really want to support someone like this? It's a big fat NO!!! To me.

4 years ago I've been with Jim for a number of years - and…read morecouldn't be happier with the services he's provided. We screwed up some of the information on how we claimed the homes we owned years before we started using him - and he was able to re-file and save us a TON of money we'd missed. His business has grown tremendously in the last few years - but he's always stayed personal and accessible.

Pembroke Tax

4.3

(6 reviews)

Closed with working website…read more We used Jeff last year (2016 taxes) and he did a good job so we scheduled again for this season. However, when we showed up for our scheduled appt (after setting up through the website AND receiving confirmations and reminders the day of), we found the business closed and phone not working. What a waste of time...and we traveled quite a distance with a small infant. Now we have to scramble to get an appointment somewhere else. Shut down your website. Not a classy way to treat people.

It is hard to find a tax guy who not only can communicate tax stuff but can make you feel that you…read morewere taken care of. That is Pembroke Tax. He is passionate and cares for the his clients. He explained what I need to improve my tax position next year and why my refund was not as large as I thought it needed to be. He is a person and a company that I will referred too.

Ben Pope, CPA

Mr.Ben Pope CPA resolved my personal taxes for the passed…read more 5 years and cleared up the mess I made by not filling. He got the I R S off my back and I even got money back this year.

We just recently moved to Norfolk in mid 2012 and I was in search of a good CPA/Financial person to…read moredo my taxes because quite honestly .. I hate doing them. I didn't mind back when I could fill out a 1040 EZ but as soon as I started my own business, sitting with Mr. TurboTax became a really big hassle. Last year, while perusing FaceBook, I happened to see a post from the owner of the doggie day care joint I take Dante to and she was raving about this accountant who did her taxes. Knowing that I would need to find one eventually, I quickly got Ben's number from her. Ben is great. He got me more money back this year and saved me headaches and money related arguments married people tend to have this time of year. His pricing was pretty awesome, too. I would highly recommend calling him up if you need any financial services/advice/taxes.

Stewart and Company

3.2

(9 reviews)

I have been doing business with this CPA firm for over 4-years. They are truly Phenomenal and one…read moreof the "Best Moves I Have made." I received a referral from a very respected firm in the area! They go over and beyond the call of duty! They review all documents during my consultation time and make sure all documents are present and if not "WHY and What Changed during the Year for the documents not to be in the package." They educate you on the new tax laws and what is considered a right off and what is not a right off. They keep me posted during the whole preparation time, and when the return will be ready for pickup. Also, if you will owe or not owe and why? They are accessible if you call and ask questions during the year or during tax preparation! They have helped me to get my taxes paid online and everything is complete! You don't have to do anything else. I know they will be there for me and they have been. God Bless all of you and the work you do for me Celia Herron

Worst tax firm I've ever used in the 34 years I've filed taxes. I'd give a zero if I could!! Sent…read morein my taxes in PLENTY of time (3 months before due) to have them fail to file until the 11th hour, do it wrong, then inflate my fees! When I called to address, owner cut me off & never listened to his staff's errors & failures. You are stuck & forced to pay. I didn't even get my taxes done & will have to pay again. Be careful & ask what fees are before you get absolutely TAKEN like I was! I can only speak to my experience but Stewart & Co failed to show me ethics or professionalism. Oh, & he'll fire you if you speak up to what's right on your own taxes! I'd suggest you save your time & money & use another tax firm in Norfolk/VA Bch!!

Bostain E Wayne CPA

4.5

I am a new client as of 2021. I needed to file back taxes due to a mental health crisis. The…read moreconsultation with Wayne was exactly what I wanted to hear. This happens to a lot of people, you can relax now, and there's no need to feel shame. I've been carrying guilt around for years but I felt I was finally in a stable space and I was ready to confront this challenge. Wayne is great! It was a lot of work, but he helped me get caught up.

I'm a relatively new client but have to say I've worked with many accounting firms in the past and…read morenever have I been so pleased with the service I've received as I am with Wayne Bostain, CPA. Mr. Bostain is extremely thorough and accurate. He is knowledgeable about all areas of business accounting and business taxes. I came to Mr. Bostain after a colleague recommended him to me when I discovered some possible fraud issues within my company. Mr. Bostain, as a Certified Fraud Examiner, had just the right skills to track down the theft and help carry me through the process of rectification and prosecution. I would highly recommend him to anyone who runs a business and wants a CPA firm that can handle all aspects of accounting, taxes and bookkeeping. Thank you for the great service. I can never repay you for what you've done for my company!

Michael D Vaughan, CPA

3.9

(7 reviews)

Have been relying on Mike and Jim since the days when Mike worked with his dog in his office!…read moreReliable and willing to answer my mid-year tax questions. Notice the "bad" reviews are people that could not get in to see them! A big thanks to all the staff at Vaughn and Co!

Tried to make an appointment for my elderly mother. This business is advertising, but I was told…read morethey were taking on any new business when I called.

A & A Bilingual Tax Services

(1 review)

Charlene is absolutely the best financial adviser/tax preparer I've come across. Recommended by a…read moreclose friend I knew I'd be able to trust someone he recommended. From the initial meet, Charlene is very welcoming and non-judging of what you do or do not know financially. She educated us on LLCs, IRAs, etc.while calculating numbers, held real conversations that needed to be had and didn't charge an arm and a leg. She'll sit you down, educate and advise and crunch numbers for you. Awesome service!!

Fair Tax Services

3.0

I've been working with Matt for my personal and business taxes, and I couldn't be happier with the…read moreservice. He is knowledgeable, responsive, and takes the time to explain everything clearly. Matt is thorough, detail-oriented, and always makes sure I understand my options and maximize every deduction available. I appreciate his professionalism, honesty, and quick communication throughout the process. Tax season can be stressful, but Matt makes it simple and seamless. I highly recommend him to anyone looking for a trustworthy and reliable tax professional.

This dude is the absolute worst. I am STILL untangling his errors and mess on our taxes FOUR years…read morelater. He has cost us THOUSANDS of dollars because of mis-filing, filing late while telling us he had filed an extension when he had not, terrible communication, filed the wrong forms, filed the wrong entity type, just a complete and utter TERRIBLE experience. DO NOT PAY THIS MAN ANY MONEY. SAVE YOURSELF, HE IS NOT WORTH A SECOND OF YOUR TIME OR ENERGY.

Burgess & Associates