Closed with working website…read more We used Jeff last year (2016 taxes) and he did a good job so we scheduled again for this season. However, when we showed up for our scheduled appt (after setting up through the website AND receiving confirmations and reminders the day of), we found the business closed and phone not working. What a waste of time...and we traveled quite a distance with a small infant. Now we have to scramble to get an appointment somewhere else. Shut down your website. Not a classy way to treat people.

It is hard to find a tax guy who not only can communicate tax stuff but can make you feel that you…read morewere taken care of. That is Pembroke Tax. He is passionate and cares for the his clients. He explained what I need to improve my tax position next year and why my refund was not as large as I thought it needed to be. He is a person and a company that I will referred too.

I cannot recommend Albert highly enough! He helped me amend my taxes from previous years as well as…read morefile my taxes for this year, and the entire experience was exceptional. He was incredibly knowledgeable, professional, patient, and thorough throughout the entire process. What stood out most was how much time Albert took to explain everything to me in a way that was easy to understand. I never felt rushed, and he made sure I understood exactly what was being filed, why, and what to expect moving forward. He truly went above and beyond -- he even personally called the IRS on my behalf and was able to help me receive a first-time penalty abatement, which I greatly appreciated. Dealing with taxes can be overwhelming, especially when amending prior years, but Albert made the process feel straightforward and manageable. It is clear that he genuinely cares about his clients and takes pride in his work. I am extremely grateful for all of his help and will absolutely be using him for my taxes going forward. I would recommend him without hesitation to anyone looking for someone who is knowledgeable, trustworthy, responsive, and truly willing to go the extra mile!

Great job again for year two of filing my taxes. This year, like most I extend until October…read more Sharon was my tax preparer for the second consecutive year and did wonderful. Barbra up front is always so sweet and helpful with getting signatures and fees. If you're looking for a fantastic CPA in Hampton Roads this is the place.

I thought about using Mr. Daniel's services especially since we have the same last name but when…read morecalling his office his secretary definitely did not give me the warm and fuzzy. People don't understand that first impression are lasting! His practice and skills could be top notch but his people he has representing him need some customer service skills. It's a hard "No" for me‍ I'm going to give him 3 stars since I'm not trying to be malicious just want to alert him of the potential issue he needs to address.

We have used Mr. Bill Jordan's Book keeping & Tax Services for over 26 years, we never had problems…read morewith our tax failings of state, or with our federal. He is very professional, knowledgeable, and makes he's explanation very easy to understand. We consider Mr. Jordan, among the best in the Hampton Roads Area. Great staff! I highly recommend Jordan's Bookkeeping & Tax Services. Victor M. Cabassa Assoc Broker, ABR,GRI,GRI,

Amazing service and super affordable. Mr. Jordan takes his time to go over and explain how taxes,…read moreexpenses, etc. work. Never had other tax professionals with this type of service. Jordan also helps you with the best "legal" deductions allowed. All the referrals I send are happy with this service!

Vincent helped me with a difficult tax situation as I was due to transition out of the military…read morefollowing a divorce. He is very knowledgeable and willing to go the extra mile to ensure filing is stress free. Highly recommend if you're looking for someone to help prepare your taxes.

I am a new client as of 2021. I needed to file back taxes due to a mental health crisis. The…read moreconsultation with Wayne was exactly what I wanted to hear. This happens to a lot of people, you can relax now, and there's no need to feel shame. I've been carrying guilt around for years but I felt I was finally in a stable space and I was ready to confront this challenge. Wayne is great! It was a lot of work, but he helped me get caught up.

I'm a relatively new client but have to say I've worked with many accounting firms in the past and…read morenever have I been so pleased with the service I've received as I am with Wayne Bostain, CPA. Mr. Bostain is extremely thorough and accurate. He is knowledgeable about all areas of business accounting and business taxes. I came to Mr. Bostain after a colleague recommended him to me when I discovered some possible fraud issues within my company. Mr. Bostain, as a Certified Fraud Examiner, had just the right skills to track down the theft and help carry me through the process of rectification and prosecution. I would highly recommend him to anyone who runs a business and wants a CPA firm that can handle all aspects of accounting, taxes and bookkeeping. Thank you for the great service. I can never repay you for what you've done for my company!

I have been waiting for months to write this review. I held off until I got my tax return in the…read moreslight chance I needed them to get involved with the IRS. But this morning, after almost 7 months, I finally got my return. I will say that when I contacted Paul directly, he was apologetic about my service and refunded their fee. That is why they get one star. But aside from that this has been the most maddening tax season in almost 20 years of filing taxes. I contacted PIM in early Feb because I am military, wife is self employed, and she also has a W-2 from another state for teaching. Just a bit too complicated for us to do ourselves. I read reviews and PIM seemed to be a great choice. Well after finally getting through (left a couple messages before getting a call back), they scheduled me for an appt 4 weeks later. I was annoyed it was going to take that long, but figured it would be done correctly so its fine. What they dont tell you is that is just a consult appointment. You spend a hour with your tax preparer and then "They add you to the bottom of the pile". So we are already this much into it, and just had to keep going since everywhere else was already swamped. Our preparer, Tara, was respectful, but seemed ill-informed. We had a nanny over the summer and we paid a services to file all our tax paperwork for us. So she just had to add it to the childcare expense. She said she wasn't familiar with how that works and she had to ask someone about it. She also seemed to be confused with some easy stuff like how to file out of state W-2 with residency in another state. We should have cut our losses, but we didn't. We were already too far into it. Now started the first wait. Tara said it would be about 3 weeks. Nope. Almost 6 weeks later and no less than 10 ignored phone calls and multiple ignored emails we got our paperwork for review. Me, not a tax pro, took one look at it and noticed it was WAY off. Like, just simple childcare credit stuff was completely ignored. It was more than $5k less than expected. So I contacted Tara MULTIPLE times before getting a response and shared with her my concerns, and she said "Oh, I guess I can file your nanny expenses in your childcare". You guess? You guess?? I am paying a PROFESSIONAL to do our taxes and she has NO idea what the heck she is doing? And to make matters worse, in the response she said "I also noticed your state return didn't compute right, I have to spend some time figuring that out". So lets recap - not only did she MASSIVELY undercut our return, but she MASSIVELY over claimed our state return. And if I hadn't already been expecting a general number, I would have just said it looks fine and had her file it. Two weeks later, its filed. If all that wasn't enough, I had no idea that who is listed first on the return could impact filing, but guess what, it does. For the first time in our marriage, my wife was listed first for some strange reason. I didn't even notice when I reviewed it, but yup, she was. So because that is a change in how our taxes have been filed for the last 15 years, the IRS froze our return and required identity verification. Which, if you aren't aware, is a complete NIGHTMARE that ended up taking us almost 15 weeks, multiple hours on the phone with the IRS, and multiple hours verifying line by line our previous years returns. And its so nice when the IRS tells you "just make sure you are consistent with primary tax payer in the future to avoid identity verification". Noted. So NO. I do NOT recommend PIM. I may not have a recommendation for a Va Beach service, but I will always have recommendation on who to avoid. PIM. Avoid PIM.

Paul was extremely knowledgeable about tax preparation and how it affects active and retired…read moremilitary families. He made it a painless and easy process. I would recommend anyone retiring from the military to talk with him before filling out your retired pay form as well as he can save you from getting that huge tax bill after transitioning. His advice for positioning yourself for the upcoming year and special tax situations was also spot on. Highly recommended and wished I had used him sooner.

Richard Green has one of the best tax operations in town. I highly recommend his services and have…read morehim providing tax services for personal taxes, family members and multiple businesses. Tom McCoy

They have gone above and beyond to fix those issues from others who claimed "we can get you more"…read more This office is professional and DOES NOT OVERCHARGE. They get paid what they do, because of what they do!! I would NEVER trust anyone else ever again with taxes!