They are very unprofessional and didn't help me to bring down my payment I don't recommend anyone…read moreto have insurance from them or please don't work with this agent Mr.Moody. I have asked and make schedule with him to talk over the phone but he ignored my calls. If I could I would give them zore in rate.

Although I did not get insurance with Anthony, he was friendly and very responsive in getting me an…read moreinitial quote and I appreciated this.

Thang and his team have provided stellar service for several years to meet our complex set of…read morecoverage needs comprising 6 policies. Every contact has received a prompt and informative reply, whether to review premiums, change coverage or report claims. The team's focus on customer satisfaction is awesome. Very highly recommended!

Thang has been my go-to agent since his State Farm days, and I truly appreciate everything he has…read moredone to keep me protected and insured. He is highly communicative, responsive, and consistently provides white-glove service. Since we met in 2022, he has always gone above and beyond to ensure my needs are met. I couldn't ask for a better agent--someone I can trust and rely on without hesitation. Thank you Thang!

I have used AAA Milpitas to renew Car Registration previously and today to get a Disabled placard…read morefor my injury. I am pleased with the short wait for service and professional handling of my need. Shout out! Well done

Great customer service! Didn't wait too long. Got my sticker…read moreright away. They tried to find ways to help me save money.

I would highly recommend this agency for all your insurance needs. Wesley and Andrew are…read moreabsolutely awesome. An issue arose on one of my policies, and Andrew resolved it in a most timely fashion, leaving me again as a very satisfied and confident customer. Wesley is always available to answer any questions or address concerns that I have encountered in the past. If you are searching for a new agent, this is the place to go! Laura

From the owner: CA Lic. #0M45214…read more Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another kind, I'm here to help you understand the insurance coverage you may want. Serving the Milpitas, CA area since 2018, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today. CA Lic. #0M45214

An 82% increase in 2025!!!…read more I previously had a 6-month cost of $1,257.44, or monthly payment of $209.57 (but was charged $230.30/month and they have not explained why). As I understand, an at-fault parking lot incident would be 1 point. More than two years have passed with a clean record as well as mileage that decreased to 1/10 (if not even less) in the past 8 months. I had no significant increases until this year. I also checked with friends and family with State Farm in California, and they had approximately 17% - 22% increases (which CA approved), not an 82% increase! This is unique to their agency. They are stating that s previously stating that "2 full years have passed since 11/19/2022. A clean driving record with no at-fault accidents or violations is a 0 or SR. Because of this at-fault accident your driver rating should be a 6, but 2 years passed, meaning your driver record is currently now a 4." State Farm billing states that "For every 12 months since the renewal following the occurrence of a chargeable accident or the conviction of a minor violation, the initial assigned Driver Record Level for that chargeable accident or conviction shall be lowered by 1 level." This agency is stating "Every 12-month period, your driver record would decrease by 1 point, meaning this incident will be on your driver record for 4 more years." In the state of CA, at-fault minor parking lot incident is 1 point and is on record for 3 years. This was not a traffic violation or other serious infraction that would result in a 6 rating or longer lasting record. It does not make sense that they JUST decided to raise my payments by 92% after more than two years of a clean record when I am in year 3 and back to a 0 rating. ABSOLUTELY RIDICULOUS. I have obtained four 6-month quotes with other reputable auto insurers with my record that are within $250 of my previous $1257 6-month rate and will no longer do business with Rachel Bhan.

Reliable professional caring knowledgeable agent. Staff are also very on top of things. Efficient…read moreand fast with questions and communication.

Huge shoutout to Henrik (sorry if I misspelled) at AAA for helping me registering my daughter's car…read moretoday. Dealing with vehicle paperwork is usually a chore, but Henrik made it look easy. He was prompt, knowledgeable, and stayed positive throughout the entire process. If you need DMV services, go see him, he's a total pro and saved me so much time! Employee's like himself is why I keep renewing my membership!

Terrible customer service. Person admitted questions not asked and not put in que…read more Went back next day and still not put In que. Was a member but no more

Great customer service. They are always available with everything I need. They customize your…read morecoverage that you need, so you do not pay extra for thing you don't need. Since you have to have insurance why not pick someone that knows you and that you trust.

Called to request a quote a gentleman answered asked a few questions and was on hold a couple of…read moretimes. He had my address and dob only not my cars info or my husbands car or any of my husband's info for that matter and the guy said he'd look for the best rates.... obviously nonsense but why even call him on it... I was a potential client who could have been spending up to $500 monthly.

They were very thorough in reviewing my fingerprinting application. I appreciated their welcoming…read moreand professional attitudes and their dedication to make sure my application was perfect.

Jevi makes herself available especially when you need her and she is very knowledgeable. As a first…read moretime home buyer jevi was glad to answer any questions and explained everything in detail on our home policy. She gave us the best pricing option and also went above and beyond to give us a good rate. If you are a first time home buyer don't look any further. She will get you the plan you need and will contact your lender to see which options will work.

My husband and I have been with Farmer's for a number of years, with Erich as our family's agent…read morefor almost 10 years. Prior to that, we had a different Farmer's agent, who was difficult to get a hold of, not helpful and rude on the phone. Erich is the exact opposite and we are so happy we found him. He is very responsive and on top of things. He literally emails back within minutes and calls exactly when he says he will. It's very impressive. He is patient and willing to explain things in detail, sometimes more than once. He's answered so many of my dumb questions and has provided sound guidance during policy reviews. I was also in a recent auto accident (not my fault) and he was able to provide much needed support and guidance regarding that situation as well. Honestly, he goes above and beyond. Although I'm sure he is busy and has lots of clients, he never gives off the impression that he is too busy for us. Instead, every time we talk to him, he answers all our questions thoroughly, making feel like we are worth his time and that he is here for us. We couldn't ask for a better agent and if I could rate more than 5 stars, I would. Highly recommend. We originally were just working with him on home insurance, but we were so happy with his service and attention to detail that we moved our auto insurance and umbrella insurance over to Farmer's as well.

Erich has been an amazing insurance agent for the past 9 years. He is the type of _personal…read moreinsurance agent_ that went extinct in the 1980s. He as been with me through countless moves, life changes, vehicles, small business changes and life partners! He responds to my needs so quickly and is very honest about what insurance actually fits my current needs! After 9 years, I can genuinely say that he makes a concerted effort to work with you to get you the best insurance for your life and your needs, not the most expensive insurance that will make him and the company the most money. I wish I could get such great customer service from every company. I have had many other insurance companies over the years for all sorts of insurance (event, business, life, auto, renters, etc.) - all of those other companies have been slow, difficult to deal with, lackluster attitudes, impossible to reach a real person etc. Even companies where my premium was $$$$ for a huge policy! Erich provides amazing service without having to be a huge customer. Yet, he doesn't shy away from complex policies either! At one time my partner and I had 3 motorcycles, an RV, a box trailer, a pick up truck, a sports car, a mini-van, and another passenger car all insured with him. Plus our home owners and renters insurance policies. You may think that he was awesome because of the volume of business we had with him - no - he was just as impressive when I just had my passenger car insured with him at the beginning, 9 years ago. Give Erich a try and discover what it is like to actually have personal insurance agent who provides real customer service and actually helps you figure out what insurance your life actually needs. I know that I sleep better at night because of Erich.

HORRIBLE customer service!! I've been waiting 3 weeks for Kaycy to call me back and have left…read morenumerous messages. The first time I called she said she had to go to school and could not finish my information and asked if she can call me back and I said yes, but big mistake~! They have not called back or anything. Such a shame, I was not only looking for myself but for others as well. WOW, After posting this review someone called me back within 2 hours~! Then they said they were just calling a missed call on their phone. I said AMAZING! after over a 1/2 dozen calls and messages you JUST NOW want to return a missed call from a number? She then said she is not Kaycy, I said no maybe not but funny how I post a review on YELP then you conveniently call back. SMH, She again said she is not Kasey and I said No, you but employ her correct, and she said YES. The following day guess who calls...... KAYCY! SMH

My sister recommended me this location and I was not disappointed at all! Doris is a sweetheart and…read morevery professional. She is very knowledgeable and was able to answer all of my questions. Everyone is friendly and attentive. Right when you walk in, there is always someone ready to greet you and smiling! I was able to have do my auto insurance with Doris, and she was very helpful throughout the entire process. I definitely recommend this Allstate branch.