Amazing team at this location. Patient with customers when…read moreexplaining coverages and T &C's. Jesús the office manager is fantastic and prompt and problem solving. Goes above and beyond by following up when needed. Please give them a call for all your insurance needs.

He was fast, organized, and professional! Thanks for your service. When I needed changes and…read moreupdates, it was done quickly with no questions asked. All business just how I like it.

I bought insurance through Cristina a couple of years ago. At the time, she was able to provide a…read moregood quote. However, when it came time to modify the policy, it was nearly impossible to reach her or get any response from the company. I tried contacting both her and the company multiple times--if you're lucky, you might get a response, but then it's back to radio silence. Eventually, the insurance company (Steadily) removed this agency from their network. I'm just glad I never have to deal with this company again.

What started out as a good experience where we were able to find a competitive rate for our…read moreinsurance spiralled into being totally ghosted by Cristina when it came time for renewal and our rates were jacked up. And one can understand that life happens but no response via email, phone or their AI assistant follow up request was absolutely terrible. And by the way, during all of this, we actually had recommended her to our friends who bought a home and they did receive a response from her. So all in all, if you are a new customer, they probably make more than for renewal. And thus, this experience which included being completely ghosted has put me off from ever doing business with or recommending Gleetopia. I am even trying to see if I can get another insurance agent in case I need to renew my policy but would not want this company to make money off me.

Huge shoutout to Henrik (sorry if I misspelled) at AAA for helping me registering my daughter's car…read moretoday. Dealing with vehicle paperwork is usually a chore, but Henrik made it look easy. He was prompt, knowledgeable, and stayed positive throughout the entire process. If you need DMV services, go see him, he's a total pro and saved me so much time! Employee's like himself is why I keep renewing my membership!

Terrible customer service. Person admitted questions not asked and not put in que…read more Went back next day and still not put In que. Was a member but no more

I came to this office in Sunnyvale Ca and Rhianne and Valentina are really helpful and friendly I…read morereally appreciate their support and I recommend them thank you

I would like to share the excellent service I recently received with…read more Clarissa Barrientos Dominguez at the Sunnyvale Office of Allstate on Remington Ave. She was very informative and helpful in understanding my concerns but also providing a solution. She did her very best to try and find ways to help lower my car insurance rates. Thank you, Clarissa! While, I am still struggling with the increases in California rates right now, I truly appreciate your efforts in helping me!

Chris Chan and has been our State Farm Agent for many years. My family and I have our houses and…read morecars insured with State Farm. We have been very happy with him as our agent. He really seems to care about people, and it doesn't seem to be just a job for him. Chris and his staff are very friendly, helpful, and knowledgeable. I would highly recommend Chris if you are looking for a State Farm Agent.

Horrible customer service. Chris is nothing like our former agent we had there 35 years ago! He…read moredoes nothing to help you. He does not care. We have everything insured through them and our new car we just got was hit. We assumed we had full coverage. Apparently you have to know to purchase rental insurance and he told me I should have read my declarations page. WTH. I'm leaving this guy. Don't go to him. He will not help.

We are long-time clients of State Farm. Patrick is our go-to: he's knowledgeable, responsive, and…read morejust has such a pleasant and approachable style. We meet annually to review our bundled plans, and he never pushes the tough sell... just presents the options and gives us the space to make our choices. I recently had a rock crack the windshield of my leased vehicle. Going through Patrick made the process fast, simple, and seamless. I also direct my clients to him, and he's always prompt and professional. Keep it up Patrick, Candice, and team! Thanks for being so good at what you do!

Candace Kistner's office has always been fabulous. But for the last several weeks they have stopped…read morereturning calls. What is going on?

Thang and his team have provided stellar service for several years to meet our complex set of…read morecoverage needs comprising 6 policies. Every contact has received a prompt and informative reply, whether to review premiums, change coverage or report claims. The team's focus on customer satisfaction is awesome. Very highly recommended!

Thang has been my go-to agent since his State Farm days, and I truly appreciate everything he has…read moredone to keep me protected and insured. He is highly communicative, responsive, and consistently provides white-glove service. Since we met in 2022, he has always gone above and beyond to ensure my needs are met. I couldn't ask for a better agent--someone I can trust and rely on without hesitation. Thank you Thang!

Superb Allstate agency. I really appreciated Ray and Jason's outstanding service over the years,…read moreespecially when I needed to add a car to my policy. The process was quick, however Ray took the time to identify any discounts that I was entitled to that would bring my premium down. If necessary, they will stay open after hours or come in on a Saturday to take care of your insurance needs. He makes you feel like family.

Ray is an excellent agent, took time in assisting and finding the best insurance deal for me. He is…read morevery personable in person, not rushing at all. On the phone you might feel that he was inattentive it's because he is attending to a customer in person and tried to avoid too much distraction. I felt that he was honest and tried to offer what's best for his customers.

Ms. Patricia and Cathy are amazing!!!…read more I have had farmers for over 25 years (I had a different agent). Every time I had to reach out to my previous agent, it caused me so much stress and anxiety (not knowing the unknown). I just met Ms. Patricia this past year! I would definitely recommend her to anyone needing help or transferring to her from a previous farmers agent! They are also so welcoming! Thanks a million for all your help! Thanks for always replying within a minutes after I have texted you! I would have given you a 10 start if it would have been possible:) Lupe

My Mom is a customer of this insurance office and after my Mom changed her bank account Farmers…read morecharged the old account. Since my Mom hadn't yet updated her new account of course that's not an issue. She just then needed a refund from what her old account was charged. Patricia was suppose to issue the refund. Easy task right? Apparently not. My Mom would continuously have to come into the office to ask for an update on the refund and Patricia instead of doing her job prolonged it further and further until it got to the point where Patricia yelled at my Mom because of the amount of times my Mom had to come in to the office to ask about the status of the refund. This is obviously because YOU TAKE FOREVER ! Patricia, if you would have just done your job in the first place my Mom wouldn't have had to check in as often as she did on her refund. I think it's disgusting how you'd treat someone like you did espically someone whose literally paying to be YOUR customer. She's obviously now looking elsewhere where hopefully she could be treated with some decency.

After paying State Farm for homeowners insurance for 50 years, we recently discovered water damage…read moreand mold in a bathroom. We found that State Farm does not cover water damage or mold 99% of the time. Our claim was denied and Chang's office made no attempt to change the claim adjuster's decision. I'm looking for a new insurance company now

Fantastic service, great turnaround, and quick responses. Used Randy's services for a number of…read moreyears back when I lived in the Bay Area and now that I'm in SoCal, him and his team are still there to support me. Much appreciated and will be sticking with them as long as I can.