I would highly recommend this agency for all your insurance needs. Wesley and Andrew are…read moreabsolutely awesome. An issue arose on one of my policies, and Andrew resolved it in a most timely fashion, leaving me again as a very satisfied and confident customer. Wesley is always available to answer any questions or address concerns that I have encountered in the past. If you are searching for a new agent, this is the place to go! Laura

From the owner: CA Lic. #0M45214…read more Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another kind, I'm here to help you understand the insurance coverage you may want. Serving the Milpitas, CA area since 2018, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today. CA Lic. #0M45214

Thang and his team have provided stellar service for several years to meet our complex set of…read morecoverage needs comprising 6 policies. Every contact has received a prompt and informative reply, whether to review premiums, change coverage or report claims. The team's focus on customer satisfaction is awesome. Very highly recommended!

Thang has been my go-to agent since his State Farm days, and I truly appreciate everything he has…read moredone to keep me protected and insured. He is highly communicative, responsive, and consistently provides white-glove service. Since we met in 2022, he has always gone above and beyond to ensure my needs are met. I couldn't ask for a better agent--someone I can trust and rely on without hesitation. Thank you Thang!

I may be one of Dan's earliest clients for both household and auto (about 45 years), but there's a…read morereason. Dan, his son Dan Jr. and all the people who have handled my insurance needs over the years have been fair, professional, and pleasant. Let me explain two examples of the kind of office Dan Youngs runs: -- A few years ago, I had a brand new movie camera stolen in Buenos Aries while on vacation. I had no evidence; no police report, just my word. I collected. -- Now, 2022. My wife and I gave our granddaughter a used Prius for college graduation, and by telephone call with Dan arranged for two 6 month insurance payments. When the second payment became due, (my bad), I thought I was paid up but I was not. The DMV was about to invoke their lawful remedies. Dan stepped in. I'm sure the bill got paid on time with Dan's own money. Yes, I was a long-term client, but how many insurance agents do you know who would do the same.

We were with Farmer's Insurance for over twenty years and we never had any problems whatsoever with…read moreagent Dan Young. He was pretty good at helping us with insurance. However, about 20 years ago, due to very high winds, our back fence blew down and we had to file a claim with Farmer's Insurance to get it fixed. All went well until the next bill came and we discovered that Farmer's Insurance had increased our premium. That really ticked us off. I mean, what good is insurance when you pay your premiums every year and then, when you need their help, they raise your rates? We dumped Farmers Insurance and went with another company but Dan Young, like I said, was a decent agent.

I have used AAA Milpitas to renew Car Registration previously and today to get a Disabled placard…read morefor my injury. I am pleased with the short wait for service and professional handling of my need. Shout out! Well done

Great customer service! Didn't wait too long. Got my sticker…read moreright away. They tried to find ways to help me save money.

I had an outstanding experience with AAA customer service thanks to Angelique, Jenn (Manager), and…read moreShree. From start to finish, they were incredibly professional, attentive, and genuinely committed to helping me. Angelique was patient and thorough, making sure all my questions were answered clearly. Jenn, as the manager, demonstrated exceptional leadership and went above and beyond to ensure everything was handled smoothly and efficiently. Shree was equally helpful, kind, and responsive, making the entire process stress-free. It's rare to come across a team that is not only knowledgeable but also truly cares about customer satisfaction. Their teamwork, communication, and dedication made a big difference in my experience. I highly recommend AAA, especially with a team like this supporting their customers. Thank you all again for your excellent service!

To Whom It May Concern, I am writing to formally complain…read moreabout repeated misinformation and lack of follow-through by staff at the AAA branch on Brokaw Road. A few months ago, I went to this location to handle my mother's handicap placard using a valid Power of Attorney. I was incorrectly told by a staff member that a Power of Attorney would not work under DMV rules. This information was false. I later confirmed directly with the DMV that a valid Power of Attorney does cover all of my mother's DMV-related needs, including this matter. Yesterday, I returned to the same AAA location to cancel two memberships--one for my mother and one for my aunt--both of whom I legally represent under Power of Attorney. The front desk employee, who identified himself as Javier, stated that he would remove both individuals from the account and that all calls would stop. Unfortunately, that did not happen. Today, I have received multiple calls from AAA stating that these accounts are "expired" and need renewal. I had to repeatedly explain that both memberships were already canceled and that both individuals have permanent handicap placards, making the memberships unnecessary. This reflects a serious lack of communication, training, and follow-through by your staff. Power of Attorney is a legally recognized document, and it should not be dismissed or misunderstood by AAA employees. Additionally, when a cancellation is confirmed in person, it must be properly processed to avoid continued harassment by phone. I expect the following: 1. Immediate confirmation that both accounts are fully canceled 2. Written assurance that no further calls will be made regarding these accounts 3. Proper staff training regarding the validity and scope of Power of Attorney documents This situation has been unnecessarily time-consuming and frustrating and should not happen again. SMH ‍

Customer services hit or miss was waiting around the checkout counter to be helped for five minutes…read morewith no assistance and another check the travel profile on the one next to it. A bigger Indian lady came to help the person behind me in line where I still had all my documents on the check-in counter waiting to be helped. I came for a replacement placards and and asked if I lost or sold them, where I had to correct that that my vehicle never came with them and I'm here for a replacement. she hadn't l mentioned ID was needed at time of check in which is when it should be stated just giving a paper to fill out.

Came in to renew my dad's membership and pay his car registration. The person who checked me in…read moreseemed bored but the lady that helped me at the DMV desk was so helpful and nice. She even went above and beyond to help with my dad's insurance. I wish I could remember her name. All in all it was very quick and it was a good location. Wasn't busy during my visit which was nice.

I recently opened an account with Allstate and I was having a problem making changes and being on…read morehold on the phone for a long time. I decided to contact the local agency and Vanessa Garcia picked up. I appreciate your quick reply and help with my time-sensitive insurance policy.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call or…read moreclick away. I've gotten to know many local families as an Allstate agent in Milpitas. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping Milpitas residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Milpitas today.

Great customer service. They are always available with everything I need. They customize your…read morecoverage that you need, so you do not pay extra for thing you don't need. Since you have to have insurance why not pick someone that knows you and that you trust.

Called to request a quote a gentleman answered asked a few questions and was on hold a couple of…read moretimes. He had my address and dob only not my cars info or my husbands car or any of my husband's info for that matter and the guy said he'd look for the best rates.... obviously nonsense but why even call him on it... I was a potential client who could have been spending up to $500 monthly.

My husband and I have been with Farmer's for a number of years, with Erich as our family's agent…read morefor almost 10 years. Prior to that, we had a different Farmer's agent, who was difficult to get a hold of, not helpful and rude on the phone. Erich is the exact opposite and we are so happy we found him. He is very responsive and on top of things. He literally emails back within minutes and calls exactly when he says he will. It's very impressive. He is patient and willing to explain things in detail, sometimes more than once. He's answered so many of my dumb questions and has provided sound guidance during policy reviews. I was also in a recent auto accident (not my fault) and he was able to provide much needed support and guidance regarding that situation as well. Honestly, he goes above and beyond. Although I'm sure he is busy and has lots of clients, he never gives off the impression that he is too busy for us. Instead, every time we talk to him, he answers all our questions thoroughly, making feel like we are worth his time and that he is here for us. We couldn't ask for a better agent and if I could rate more than 5 stars, I would. Highly recommend. We originally were just working with him on home insurance, but we were so happy with his service and attention to detail that we moved our auto insurance and umbrella insurance over to Farmer's as well.

Erich has been an amazing insurance agent for the past 9 years. He is the type of _personal…read moreinsurance agent_ that went extinct in the 1980s. He as been with me through countless moves, life changes, vehicles, small business changes and life partners! He responds to my needs so quickly and is very honest about what insurance actually fits my current needs! After 9 years, I can genuinely say that he makes a concerted effort to work with you to get you the best insurance for your life and your needs, not the most expensive insurance that will make him and the company the most money. I wish I could get such great customer service from every company. I have had many other insurance companies over the years for all sorts of insurance (event, business, life, auto, renters, etc.) - all of those other companies have been slow, difficult to deal with, lackluster attitudes, impossible to reach a real person etc. Even companies where my premium was $$$$ for a huge policy! Erich provides amazing service without having to be a huge customer. Yet, he doesn't shy away from complex policies either! At one time my partner and I had 3 motorcycles, an RV, a box trailer, a pick up truck, a sports car, a mini-van, and another passenger car all insured with him. Plus our home owners and renters insurance policies. You may think that he was awesome because of the volume of business we had with him - no - he was just as impressive when I just had my passenger car insured with him at the beginning, 9 years ago. Give Erich a try and discover what it is like to actually have personal insurance agent who provides real customer service and actually helps you figure out what insurance your life actually needs. I know that I sleep better at night because of Erich.

A great service and prices I like how much they care , I…read morefully recommend . I am enjoying my new car policy . What I like most is the all-digital setup

I recently decided to switch to Allstate from my previous insurance due to a negative experience…read morewith my old company. I trusted Allstate as a reputable brand, and did some digging to see if this branch's services would be a nice fit for my needs. After contacting their team and figuring out if my requirements would be taken care of, I felt satisfied that they had the knowledge and experience to fully handle my insurance issues. Thank you to Iman and the team for guiding me, and providing the fantastic attention and care that I've come to expect from these types of businesses. I've since signed up, and have not regret going back once. Wish I had done this years earlier. Thanks!!