I visited the salon on December 2, 2025 for a classic quick-weave and ends trim with Kia. When my…read morehair was completed, she handed me the mirror and from the front it looked great. However, once I arrived home and began preparing to roll my hair up, I noticed that the track at the top of my head was clearly showing. I texted Kia immediately, explained what I saw, and sent a picture of the exposed track. I saw that the message was read but received no reply. I assumed she might still be busy or off work, so I waited. The next day, December 3rd, after still receiving no response, I left a voicemail explaining the situation again and asking for a call back so we could discuss a solution. I still never received any response. I'm leaving this review because I find the lack of communication and follow-through very unprofessional. Kia completed my service and saw the top of my head-- and there is no reason I should have been allowed to walk out the door with tracks showing. Even if mistakes happen, I would have appreciated at least an acknowledgment and an attempt to correct it. I had planned to return for future styles and even had a referral for her, but unfortunately, due to this experience, I'm no longer able to patronize or recommend services.

I scheduled an appointment from the IG site and I looked at all the stylist work and they all were…read moreso good so it was hard to pick the one to do my hair. My decision was based on a phone call that I made. I only saw a 9am opening for the date I needed my service. When I called the stylist answered and I mentioned I wanted to book a 9am appointment but had an issue with my transportation. The stylist was so friendly and said that she would come in early for me at 8:30. Which was perfect as I would've just been standing outside until 9am. When I arrived I was greeted, my temperature checked, I read and signed the Covid form and sanitized my hands. Which was a little shocking as I've been to a couple of salons prior and none of them was taking those type of safety precautions. I sat down and was asked if I wanted something to drink, how did I hear about the salon, and what were my hair goals. I was taken a back because I didn't think you could get this type of professionalism in a black salon located in Bronzeville. To say the least my expectations were over achieved. I got a flawless installation, protective foundation, and a few goodies to take home for my dry scalp. I've gotten so many compliments on my hair and the extensions that I purchased from the salon. You know your hair is on point when a man says he wants to get some hair like that for his girl. (Lol) Starr was amazing, and as I watched other stylist come in and interact with their clients I felt included in the conversation that was about women empowerment, their upcoming salon team building activity, and a cook out for the community. The atmosphere was great and the girls are as well and very talented with what they do. I have referred all my friends and family as I want them to get the experience I had. I'll be back this week for a recurl and I will definitely let you know how my 2nd visit goes. Support our black owned business especially when they are doing great things in and for the community. Thank you "The Starr Project Studio" for making me feel beautiful and taking care of my hair Starr... MY NEW SALON