Few things more annoying than sitting in a broke down vehicle on the side of the road and waiting…read morefor a tow truck for hours. So glad that was not the case with Road Runner! After looking on Yelp at reviews I called Road Runner because I've driven by their shop hundreds of times (live a mile away). Called and spoke to driver. Gave my location and the address of my mechanic. Guy said he'd be there shortly. I thought "ya, right." Then called immediately back and asked price. I can't recall how much it was, but I remember thinking "that's not horrible." Much to my surprise, tow truck arrived about 15 minutes later! Guy was cordial, and almost apologetic for how much he charged (which was the price quoted on the phone). This was about 3-4 weeks ago. Looking back, I realize the service was great, and the price was very fair compared to what I've experienced in the past. Around 35 miles and an hour round trip.

Very friendly and knowledgeable driver will definitely use them again when needed no one's happy…read moreabout calling to get their car towed, but I will say our driver made the experience hassle free

We recently had our Ford bumper repaired here. The work was excellent. Rob was very kind and…read moreprofessional. They made contact with and handled the insurance company. I would recommend this shop for auto body repair.

From the day I dropped my car off until the day I picked my car up I was told everyone that was…read morehappening start to finish. Very good job on my car and less than I expected to pay !

Today I picked up a U-Haul off this lot and my experience was great. I didn't have to disturb the…read morebusiness or ask for help. My experience was good! The lot was clean, pick up and drop off process was effect less

Always great service. This is a very honest and in tune with good customer service I would…read morerecommend that business to anyone.

I highly recommend Dale's for any vehicle auto body needs. He recently worked on my Santa Fé and…read moredid an excellent job. He is professional, efficient, and ensures the work is done right. Five stars

Dale's Paint & Body Shop did an amazing job on my 26-year-old car! I needed the hood and trunk…read morepainted, and Dale blended the finish so perfectly that you can't even tell it was recently done. To top it off, he completed the job exactly on time, just as promised. Highly recommend!"

Great staff and quality work. Their transmission replacement has held up and it came with a 3yr…read more100k warranty. Highly recommend.

First rate and extremely honest. Ed's replaced a wheel sensor and said that i needed to replace…read morethe other side when owens transmission identified the issue as the sensor that the other shop supposedly fixed.

Would not recommend this business; the transmission ended up blowing within a few thousand miles…read more They couldn't even provide a detailed invoice, the basic legal requirement of a mechanic's shop in North Carolina. The owner was adamant about this. Steer clear, currently looking for another transmission shop. From https://ncdoj.gov/protecting-consumers/automobiles/auto-repair/ The repair shop must provide you with a detailed invoice that itemizes charges for labor and parts and identifies all parts as new, used, or reconditioned.

Everyone is very friendly and quick service. Had my transmission rebuilt in a weeks time. I'm happy…read morewith the service.

They are not open at 8:45am even though their listed times all start with 8:00am. I am in dire need…read moreof help and I drove out here with a flat tire.

Last year they told me I needed an alignment when the car couldn't be aligned because it had been…read morewrecked even though I couldn't go straight.

7/28/25-update again: Well I was told it would be 3-4 days, that has now turned into over a week…read morewith no date of completion. The owner Jovan has no clue what is going on so he lies everytime we call for an update. I was told to drop it off because the transmission was in, I was told they finally started working on it last Thursday, now he says that they are having to wait for the transmission and there is logistics involved. He has no clue what lie to give us next. Why they don't just fix my vehicle and give it back is beyond me. Why keep dragging us through the mud for no reason. I paid the high down, I have made every payment on time even though my vehicle is not fixed still at almost 3 months into this. How can this even be real. The worst part is they do this to people knowing they can't do a thing about it. They don't lose anything and could care less because they will just keep getting away with scamming people. It's been over a week and all I want is an accurate update or my vehicle back. Is that too much to ask?!?! Even better when you get a call from the owner that last 2 mins and he answers nothing then hangs up on you because scamming customers is more important. Jovan is even more rude than his staff. The absolute worst dealership and shop! STAY AWAY!!! Update #2: They finally tell me to drop my vehicle off and have now had it for 2 days and have not touched it at all! Their awful excuse is it was too long to get in their shop so they had to clean the other side out. Are you serious?!?! Don't bother trying to talk to anyone because you can't ever talk to anyone just the worthless guy who answers the phone and is rude and can't do anything at all. This company just gets worse and worse. They don't care that your making payments on time while they run you around, or that they are leaving you without a vehicle for over a week when it was supposed to be 3-4 days which is still longer than most shops. Update: It has now been over 2 months since I started the fight with this company. I still do not have my 50k vehicle fixed. Still more excuses, we have to repeatedly call for updates and get nowhere. Don't ask to speak to the owner because it won't ever happen. The warranty they offer is just a cash cow for them they don't actually honor it or do anything with it. I called the warranty company myself and they have no record of my vehicle.....at this point I'm convinced they never planned to fix my vehicle. Transmission was supposed to be in today, here it is end of day no word from anyone and conveniently no one is available to speak to either. STAY AS FAR AWAY FROM HERE AS YOU CAN!!! At first thought we found a diamond in the rough here. Had nice vehicles and even offer a warranty.....the catch is you will get a vehicle with a big mechanical issue then you will spend the next 30 plus days fighting to get it fixed. Fighting just to get communication. You will get the run around. Call the warranty company and after almost a month since I bought the vehicle they say they don't even show an active account for me. Yet I'm told by Vicki that I have an approved repair. Wait 2 weeks for a tacking number that I have to keep calling for updates on just to be told conveniently it was lost in shipping....how do you lose a whole transmission??? That's not counting the radio screen that doesn't work still. So here we are over a month later, a 50k vehicle with nothing but problems and no answers.

Bought a BMW break my wallet from Jovan's and have 2 year warranty engine blew now they don't want…read moreto fix it, Don't buy a car from here my husband is a war veteran and they screwed him