For the first time since getting my tire pressure checked there, Discount Tire, 7660 S Raeford Rd,…read moreFayetteville, NC 28304, I waited for 10 minutes for it to be done. I went inside and spoke to Bethany. She explained their computers were down and when they came back up, they were inundated with customers. She went out and performed the procedure. She was thorough and professional, GREAT customer service!!!

I've worked in customer service for over 28 years and discount tire is refreshing in an economy…read morethat seems to have lost sight of good customer service They are so awesome with attentiveness; always willing to explain Their turn around time is stellar:)

Lamar was the first one to greet me with a smile and Awesome personality. He walked me through all…read moreof the steps and got me in today. You all did a great job hiring him and whatever you are paying him he is well worth more. I will keep up my service even when I move to San Antonio this December. Lastly Discount Tire is in my book The Bomb. Com

Ordered tires on a Friday to get them replaced on Saturday. They called to let me know that they'd…read morehave them in for my appt Saturday. Service was quick. Took only about 45 minutes for all 4 tires. Paid just under $500 for all 4 (I did get the cheapest for our 'beater' car) friendly workers and quick service. Comes with warranty and planing to go back for free tire rotations. Highly recommend

I've been going to Ed's for over 10yrs and everytime leave totally satisfied. Brad is awesome in…read moremaking everything done at Ed's a smooth and comfortable experience as well as making sure all is top notch before driving off. Invite you to stop by ask for Brad.

From start to finish Brad was so awesome! Very informative... I mean if you dnt want the run around…read moreand or hassle?! Go to Ed's!! Ask for brad... you won't be disappointed!! 10 out 10 recommend i got my window fixed as well as my front brakes!!

Fantastic service. Blacks makes sure ur service is done right!!…read moreAlways satisfied..they listen to you and make sure ur satisfied

I was at this facility to get a state inspection and these people charged $40.00 to replace a tail…read morelight. I will never g0 to them again.

My wife and I were getting ready to go on a road trip to New Jersey for a wedding, her truck needed…read morea couple tires rotated and also needed an alignment on her front end. Very bad with no Chris set up an appointment for Saturday morning as close to 7 AM as possible I about 715 with no questions asked the was seen by the was done and I was very satisfied with everything that took One of the best parts about it that I really was the breakdown on showing me exactly where the with the truck being alignment that was nice to know and it was very nice to be able to see it in black-and-white to know what was actually wrong looking to get front of new tires or just have issues I would recommend seeing Chris and his technician at or anything that you need dealing with automotive front end alignment.

Over eight years of service with Black Tires only to use for the first time the Person Street…read morelocation in Fayetteville, North Carolina, that proved to be absolutely a terrible customer service opportunity. I am not sure if they support military service members in accordance with the highest standard of excellence. But Black Tires couldn't complete a standard diagnosis within 96 hour window. Yes, FOUR DAYS just waiting to be serviced is completely unacceptable and any service manager with any type of skilled managerial experience would recognize this huge failure when supporting their loyal customers. Sorry no second chances for this location. I have learned my lesson.

The workers were very nice but the only service I had done there was state inspection. I came from…read moreup north & we didn't have to pay anything for inspection as it was covered by the cost of our car registration . Here in NC I had to pay a bigger charge for my registration as well as an additional $30 for inspection. (And now for your giggle of the day... I moved to NC (from sales tax free DE & NJ with no sales tax on food & clothing) to NC where the only thing they have not yet found a way to tax is the air I breathe. Lucky for me the weather is better & I found a great church!

I went in to ask for a price on a front-end alignment. The mechanic and the desk worker were…read moreshouting at each other. The desk worker turned to me, looked annoyed, and said she wished they had good mechanics. I said "thank you" and walked right out the door.

I went there to get my car aligned and they did a great job and charged me exactly what I was…read morequoted on the phone ... not a penny more, I was super shocked . I will be back

Several tire shops around town, but I have given my business to Raynor for years…read more Always give me a fair price on tires.

This has been the absolute best experience I have ever had with an Automotive shop. We came in here…read moreas a last resort when all of the RV service shops in the area seemed to turn us away (I think because they are packed due to memorial day weekend). We were able to work with James and he was extremely helpful in every way. He was able to get our Tow baseplate installed on our jeep in no time. I would highly recommend this shop for anything. Their customer service is outstanding and they did a speedy job for us. Not only did James do an excellent job with installing the baseplate and squaring us away with the electrical, but he came out to our motorhome and helped us connect up the tow bar. He then went back inside and looked up the proper towing procedures for our particular vehicle, came back out to tell us, and then helped us get everything setup right. Lastly, he followed us for about a mile to make sure that everything was working properly. He did all of this without being asked to do so. Curtis was our service manager, and I believe he had an appointment elsewhere when we arrived, but he took care of us and ensured that we were properly taken care of with the other gentlemen at the desk, prior to him departing for his appointment (I believe we may have cause him to be late, sorry, Curtis). I am amazed at the kind of culture of service that is bred into this shop. Every single person we interacted with was the embodiment of customer service. I must say our experience was beyond just customer service, it was more like "service for their fellow man". I very rarely write reviews for places, but I absolutely felt compelled to write this. Do not hesitate to take care of your automative needs at this place.

I will never take my vehicle there again. Service is mediocre. When I addressed the issue, service…read moremanager used passive aggressive tone and terminology. I was asked to take my vehicle unfinished as a courtesy because of the lateness of the day. A key fob was not working properly (it was not programmed properly at this shop). I brought it back at my convenience and was told it needed to be left for at least three hours to diagnose. I thought this was very strange, since the $4K job was diagnosed in less than an hour. So, I know I got hosed, just will not recommend or go back.