Service.. as in work on my VW was top notch. Everything that needed was fixed a price that was…read morelower than anything around, they also informed me on future repairs. And if you call them they always answer on work hours . Love this place

Every tech there was very helpful, I was with my 2 children when vehicle was having issues, they…read moredid inform me that they did not work on vehicles that are not Volkswagen or Audi but my car was misfiring and they wouldn't let me leave knowing that I had the babies in the vehicle with me, that alone says a lot about everyone there, it was 4 guys, I don't remember there name lol but 1 black, 1 Asian, and other 2 appeared to be Caucasian, they made sure that my car was up on its Maintenance before I left doing more then just the coil packs that were needed, topped off my oil, trans, coolant, and windshield washer fluid lol talk about be spoiled. But I appreciate you guys snd thanks for making sure the babies and myself were safe before taking off!!!

Always works us in. Takes great care of our families vehicles. Pays attention to details and does…read morework in a timely manner.

Very fortunate to have found this place from a referral. Quality work, honest, don't overcharge and…read moreprofessional! After they fixed a problem with my son's truck that two other mechanics couldn't diagnose, we have brought three other family vehicles there for repairs, 100% satisfied!

My favorite auto shop! I've been here twice now (first time I had an alignment and second time an…read moreoil change) and will continue to come back. They're affordable, let you know about other service recommendations without pressuring you, take the time to explain why you may need other services, and the waiting area is clean and welcoming. While you wait, there's usually cold water and some candy in the waiting room. They are usually pretty fast with getting your service done and I'm just now seeing they have specials as well! There were also several people that walked in while I was waiting asking for things and they are honest when they can't/don't have the supplies to execute a service. Really nice people!

Told a guy named Bill I had car warranty .He added some fee for him having to call my warranty that…read morewas going to pay for car and it would cover the wheels ..he calls about the cv boot which wasn't talked about and continued to call warranty trying to get money out of them and myself

Happy to report the following. A friend Drea next door business recommended this place. I called…read morespoke to Ashley very friendly very informative and superb customer service. I even asked her husband Steve Warren an automotive question, he did not hesitate to answer and offered to look into my possible issues. I had both vehicles service and I'm even bringing one again to change tires...its time. But wait thats not all....they do tire alignments here too booya. I don't think I've ever done a tire alignment on my Tacoma 2015. Soldiers, may be you were a MEPS waiver understand you have to plan ahead. You may have to wait a little. In closing, this has become my goto mechanic/tire shop and I highly recommend it. Thank You. For your haircut needs come see us @ My Barber 5953 Yadkind Rd. Guess what? Cheaper than posr

They wanted to charge labor al.ost what I am financing the transmission for??? I am financing a…read moretransmission for 1900 dollars. To have it installed shouldn't cost almost what I am paying to purchase the part.

This has been the absolute best experience I have ever had with an Automotive shop. We came in here…read moreas a last resort when all of the RV service shops in the area seemed to turn us away (I think because they are packed due to memorial day weekend). We were able to work with James and he was extremely helpful in every way. He was able to get our Tow baseplate installed on our jeep in no time. I would highly recommend this shop for anything. Their customer service is outstanding and they did a speedy job for us. Not only did James do an excellent job with installing the baseplate and squaring us away with the electrical, but he came out to our motorhome and helped us connect up the tow bar. He then went back inside and looked up the proper towing procedures for our particular vehicle, came back out to tell us, and then helped us get everything setup right. Lastly, he followed us for about a mile to make sure that everything was working properly. He did all of this without being asked to do so. Curtis was our service manager, and I believe he had an appointment elsewhere when we arrived, but he took care of us and ensured that we were properly taken care of with the other gentlemen at the desk, prior to him departing for his appointment (I believe we may have cause him to be late, sorry, Curtis). I am amazed at the kind of culture of service that is bred into this shop. Every single person we interacted with was the embodiment of customer service. I must say our experience was beyond just customer service, it was more like "service for their fellow man". I very rarely write reviews for places, but I absolutely felt compelled to write this. Do not hesitate to take care of your automative needs at this place.

I will never take my vehicle there again. Service is mediocre. When I addressed the issue, service…read moremanager used passive aggressive tone and terminology. I was asked to take my vehicle unfinished as a courtesy because of the lateness of the day. A key fob was not working properly (it was not programmed properly at this shop). I brought it back at my convenience and was told it needed to be left for at least three hours to diagnose. I thought this was very strange, since the $4K job was diagnosed in less than an hour. So, I know I got hosed, just will not recommend or go back.

Needed a 100 year old Model A Ford original radiator cleaned and checked out for a restoration…read more Everyone there was so kind and handled the job with respect and timeliness. Great job everyone and especially to Chris! He has been doing his job for a very long time and they are all lucky to be together! Thank you all for taking such good care of my needs. Jon Warren 1929 Model A roadster

My experience with Harrell's Tire & Automotive has been an absolute nightmare. I brought my vehicle…read morein due to persistent misfires and specifically chose this shop because they are listed as a Jasper-approved transmission mechanic. What followed was a series of miscommunications, incomplete work, and questionable billing practices. From the start, I was told by Kaleb that a full diagnostic and fuel pump replacement had been completed. I approved the fuel pump replacement based on this information. However, after multiple follow-ups and showing up to pick up my vehicle, I learned the fuel pump was never replaced. Despite being told the vehicle was running smoothly, I paid nearly $900 and received my car back in worse condition--it no longer even turns over. I also provided the necessary parts for the EGR valve replacement, which they ignored. Instead, they charged me $248.32 for their own part, despite clear instructions to use the one I provided. Their response afterward? "Oh, you wanted us to use your part?"--which had already been discussed. I was billed for multiple levels of diagnostics and essentially nickel-and-dimed, yet I never received a single clear diagnostic report. When I requested documentation to justify the work and charges, I received vague responses with no real findings. I followed up repeatedly by email, and no one responded--even now, I still haven't received the information I asked for. Every time I asked for clarification, I was ignored and when finally receiving a response, i was told the issue was now "out of their scope"--but only after hours and only after repeated follow-ups. This is especially misleading since they are listed as a Jasper-certified transmission repair shop, and that's exactly why I brought my vehicle to them. Despite this, they referred me to another shop that isn't even Jasper-approved. What's more, only 1 of the 4 core issues was addressed. No O2 sensor replacement. No proper resolution of misfires. No transmission diagnostics. No fuel pump replacement. The vacuum leak diagnostic is listed on the invoice, but the explanation doesn't make sense--especially when they claimed they couldn't run the car long enough for transmission testing, yet also said a test drive was done. Prior to dropping my vehicle off, it had misfires, but it started and ran. After picking it up, it won't even turn over. The situation is worse now than when I left it with them. Kaleb claimed it was running well right before pickup--but that clearly wasn't true. They are legally required under NDOJ guidelines to provide detailed documentation of diagnostic findings and repairs, and they've failed to do so despite repeated requests. I never expressed confusion. I approved the repairs--I simply wanted a record of why they were needed and what was found. Instead, I was dismissed and told I didn't understand, which is both false and insulting. This shop lacks honesty, transparency, and professionalism. I paid $900 for a car that's now non-functional, received no valid documentation, and was misled about what was done. Absolutely unacceptable. I would not recommend this shop to anyone under any circumstance.

They did a great job on my husband's oil change. Seems like a family biz. Staff are great at…read morecommunicating and working with customers. Not always the case with mechanics. Quoted a repair for much less than another franchise shop. Will be back. Love the family owned feel and excellent customer service. They work with you, don't talk down to you and are just all-round great at communicating. Again, not often the case with mechanic shops.

7/28/25-update again: Well I was told it would be 3-4 days, that has now turned into over a week…read morewith no date of completion. The owner Jovan has no clue what is going on so he lies everytime we call for an update. I was told to drop it off because the transmission was in, I was told they finally started working on it last Thursday, now he says that they are having to wait for the transmission and there is logistics involved. He has no clue what lie to give us next. Why they don't just fix my vehicle and give it back is beyond me. Why keep dragging us through the mud for no reason. I paid the high down, I have made every payment on time even though my vehicle is not fixed still at almost 3 months into this. How can this even be real. The worst part is they do this to people knowing they can't do a thing about it. They don't lose anything and could care less because they will just keep getting away with scamming people. It's been over a week and all I want is an accurate update or my vehicle back. Is that too much to ask?!?! Even better when you get a call from the owner that last 2 mins and he answers nothing then hangs up on you because scamming customers is more important. Jovan is even more rude than his staff. The absolute worst dealership and shop! STAY AWAY!!! Update #2: They finally tell me to drop my vehicle off and have now had it for 2 days and have not touched it at all! Their awful excuse is it was too long to get in their shop so they had to clean the other side out. Are you serious?!?! Don't bother trying to talk to anyone because you can't ever talk to anyone just the worthless guy who answers the phone and is rude and can't do anything at all. This company just gets worse and worse. They don't care that your making payments on time while they run you around, or that they are leaving you without a vehicle for over a week when it was supposed to be 3-4 days which is still longer than most shops. Update: It has now been over 2 months since I started the fight with this company. I still do not have my 50k vehicle fixed. Still more excuses, we have to repeatedly call for updates and get nowhere. Don't ask to speak to the owner because it won't ever happen. The warranty they offer is just a cash cow for them they don't actually honor it or do anything with it. I called the warranty company myself and they have no record of my vehicle.....at this point I'm convinced they never planned to fix my vehicle. Transmission was supposed to be in today, here it is end of day no word from anyone and conveniently no one is available to speak to either. STAY AS FAR AWAY FROM HERE AS YOU CAN!!! At first thought we found a diamond in the rough here. Had nice vehicles and even offer a warranty.....the catch is you will get a vehicle with a big mechanical issue then you will spend the next 30 plus days fighting to get it fixed. Fighting just to get communication. You will get the run around. Call the warranty company and after almost a month since I bought the vehicle they say they don't even show an active account for me. Yet I'm told by Vicki that I have an approved repair. Wait 2 weeks for a tacking number that I have to keep calling for updates on just to be told conveniently it was lost in shipping....how do you lose a whole transmission??? That's not counting the radio screen that doesn't work still. So here we are over a month later, a 50k vehicle with nothing but problems and no answers.

Being coming here for years for inspection and oil change. The communication and the respect from…read moreeveryone that I can in contact with is very outstanding. The work is very good, never had any complaints. Thank you All American Sales and Services.

The guy seem very friendly we took our vehicle to get our lights put in that had blown. we find out…read morehe said it's a whole unit you will have to buy, we order the unit both headlights which were nearly 600 00 took it to him he couldn't fix it told us to bring next day we did before it open and left the vehicle we called after lunch and he hadn't looked at it he called at around 5 and said he don't have the machine to do it, told us we will have to take to gmc dealership. he charged us 500 and we folded them they didn't fix it so he brought it down some. we probably didn't need to buy the 600.00 unit cause it doing the same thing. I wouldn't recommend him to my enemy. Kept the truck pretend to work on it What started for 50.00 end up costing much more. Now still have to pay more money to get it fixed. People if you can check out these mechanics I heard thru nextdoor about them. Do your own research. ‍. I called him about a few days ago about my power steering the price he gave me were over thousand of dollars took it to gmc and it only cost me less than 100 for just a lose wire