Everything! We won't be back! They don't follow instructions, are very unorganized and…read moreunprofessional. Our older dog had to spend over 5 hours for a really bad haircut due to their extreme lack of customer service. Absolutely unacceptable! Pics of his choppy ears and tail and coat that is not as short as requested. He has never looked like this from any groomer he has been to in 14 years.

Boarded my 3 Dogs for the 1st time here and never again. My dog was scared to go outside and staff…read moredragged her all the way 2 the door by leash choking her with a collar rather then get her harness my dogs never wear collars. she has issues with her knees have the video to prove it when they saw it all they could say is they have had multiple reports with this same person and then says but don't worry she's back in training when I was assured staff was already fully trained. My dogs slept in playroom since they always stay together, I asked if I should bring their beds and was told it was not necessary cots or pallets would be provided but if I wanted to bring something from home like a blanket or toy to have a familiar scent so I provided their blankets. One of my dogs is 15yrs old and has health issues and as I said my other dog has issues with her knees and they were forced to sleep on the concrete floor with only their blankets I brought. Also wanted to bring their huge bowl they drink out of and is enough for 3 dogs and was again told not too they had plenty of bowls. I have videos showing only one small bowl for my three babies to share was there at closing till someone came in on the weekend the next day. When I made multiple complaints finally a pail was brought in which I was told they should have had from the start. I made my complaints and was told that management would be talked to and they would mention compensation because they agreed I didn't not get the services for my dogs that I was assured I would and the incident with dragging my dog was wrong. I waited over a mth and no one ever got back to me I reached out today and was told it was not mandatory to provide cots or make pallets well why the heck didn't you say that and let me bring my fur babies beds when I asked instead of saying you would provide that and refusing their bowl. I was told no compensation and that there were two bowls in there when I have proof there was 1 and why did they bring a pail in then when I complained? Plus more than anything dragging my terrified baby. I will never board my animals there again since it's excuses and no accountability. To say you sent the same person u have had problems with before since multiple complaints about them from other people back to training after it took me showing I had the video of my fur baby being dragged. That person shouldn't even be allowed to work there if it's not just me complaining. Just terrible and I hate to have to post this but it's necessary. I will not say that no one there is good because that's not true. There are some staff that truly love the animals but unfortunately this took place and ruins it for the good ones.

They took great care of my 2 pups during December. They also were able to give one of my dogs…read moreBordetella when he arrived.

I try to withhold negative reviews as much as possible, but I really can't be silent on this one…read more We brought our pups here when our usual place closed down and were so sorry for it we feel it may have ruined our pups for all boarding now. When we arrived to drop them off, the staff wasn't friendly or inviting, which should have been our tell-all. Walking back to the kennel, it was dark, cold, uninviting, and sad. The worst part was picking them up. We arrived early, which gave us the true picture of their time there. They were so frantic to get out of there, they weren't happy to see us, but instead blazed past us for the front door like they were trying to escape. We've never seen them act this way. Despite having "outdoor access" their beds and blankets smelled so badly of pet waste we had to discard them, and they were having to lay in that filth and stink because they seemed to have had nowhere else to go. They also had never been given their toys or treats. The staff was as cold and unfriendly as when we left them, we should have run for our lives and never ever left our babies there. Expensive and horrible.

I heard someone say once they wish they could clone her and it's funny because I have said the same…read morething several times before. Emily is so great with our dog Sami. It's extremely hard to find someone you trust with your precious animals and she is so good with every animal I've ever seen her with. She really reads the animal and meets them at their level which I think makes her extremely unique. I don't think of her as a Pet Sitter or a dog walker she's much more than that. Our dog requires special care due to aging and we fully trust Emily 100% not to mention she has become like a member of our family. I highly recommend Emily of My Spoiled Pet to take care of your precious fur family.

I truly can't say enough wonderful things about Emily and her service. I am so glad I found her…read moreover a year ago. Trust me when it comes to my pet ChiChi I don't throw five stars around easily. Emily exceeded every expectation! She is kind, knowledgeable, confident, nutrition savvy for pet's needs and passionate about what she does. You can really see that she loves animals. I am a world traveler and need a sitter often. She is so incredibly flexible that she will even come and stay at our timeshare. I never worry about my baby because I know he's with someone that is truly reliable and trustworthy! I highly recommend Emily!

My ten week old puppy jumped off the bed this morning and was crying for the first time since I…read morebrought her home. She went to walk and face planted and her front leg seemed to just give out on her. She wouldn't stand or walk on it for hours and I so I called to get her checked up, thinking it was broken. They got us right in, first appointment of the day. Long story short.... Turns out my puppy was just being a drama queen. Dr. Jenny assessed that she didn't have anything broken or damaged because my little princess was standing and walking just fine for the doctor. Dr. Jenny didn't even charge us for an office visit. Excellent customer service!!! I highly recommend them.

Dr. Jenny and her staff are amazing. She is kind and straightforward. She loves the animals and…read moretreats them with the love, kindness, and respect they deserve. Highly recommend her!

Laura is the best at taking care of my Casanova. He had to go to urgent care a year ago and it…read moreeases my mind to have someone like Laura taking care of my old man. She made sure Casanova was safe and sound and fed. He really enjoyed her visits. House visits!

Awesome dog daycare , boarding and training. Our dogs love…read moregoing to Mercies, they get so excited when I park. The staff is excellent with our large dogs. We never have had a bad experience here. They treat the dogs like family. I have also taken advantage of Max the dog trainer. We have done group classes and in home class. The classes have made a big difference with obedience and behavior training. We will continue to support Josh and the staff at Mercies, try them out! You will not be dissatisfied.

We have bern staying in Fort Walton Beach for several weeks with our Australian Shepherds. In our…read more"neighborhood" we noticed Mercy's Stay + Play dog boarding, daycare, and grooming. While our pups are not the doggie daycare type, they were stinky. I stopped in and spoke with the owner, Josh. I was impressed with his passion for his business and his knowledge of the Fort Walton Beach area. After talking with him, I completed an information sheet on the dogs. It was great to see the vaccine records checked before the dogs could be groomed. Kaylee, the groomer, called me and we scheduled the appointments. Over the phone, Kaylee was so personable. In person she was so professional and positive about our dogs. When we picked them up, the dogs both smell good and are SOOOO SOFT. If we lived here, Kaylee would be our groomer! Thank you Josh and Kaylee. We are happy that we found Mercy's Stay+Play!

Amy is very caring for dogs. She does a great job grooming my dog, a Bichon mix. I highly recommend…read moreher services.

I have been boarding my dogs and getting them groomed by Amy and Will for YEARS now! They have been…read moreso amazing to my boys! Both of my dogs get so excited everytime they come here! We truly love Amy and Will!

Wow, where do I start? First Dr. Caitlin Walters Passaro is such a caring and dedicated kind human…read morebeing. She is very understanding and always answers any questions you may have, and if she doesn't have the answer she will find it and get back to you. I am so grateful to the team at [Friendship Veterinary] for their incredible kindness and thoughtfulness. After my beloved bunny, Twinkie passed on 3/21/26 under the care of another clinic, (my bunny had GI stasis and had to visit the ER hospital in niceville since this happened over the weekend) they sent a heartfelt letter of condolences and flowers. Their compassion and understanding during such a difficult time meant the world to me. They treated Twinkie like family, not just a pet, and I will always be grateful for their caring hearts. I would highly recommend Friendship Veterinary to anyone with pets especially exotic animals! Thank you once again.

While every visit to Friendship is always the best possible experience, I want to give a huge…read moreshoutout to everyone who's been taking care of our dogs. First, thank you to the entire front desk team for your warmth, kindness, and constant willingness to help with anything we throw your way. Next, an equally big shoutout to the AMAZING Ashley and to Dr. Logan Real. Ashley is one of those techs whose presence instantly puts me at ease, and Dr. Real has officially earned his spot on my "10/10 would recommend" list. Thank you both for taking such good care of Lily today. To the legendary Regina - thank you for looking after our Sadie during her heartworm treatments. She's still new to our family and her anxiety gets triggered so easily. Knowing she has you watching over her helps my heart rest a little easier. Finally, the biggest thank you to my hero, Dr. Lindsay Matheson. She has been seeing our dogs for years and has NEVER disappointed. Last year, she performed a lifesaving emergency surgery for our Sammy and then walked us through her tough fight with cancer. Because of her, we were gifted extra time to say goodbye to the sweetest dog who ever lived. To say that my family holds every single hard-working human at Friendship Veterinary Hospital in the highest respect is the understatement of the century. For nearly ten years, we've brought our fur babies here and have received IMPECCABLE care every single time. These people BRING IT - with passion, expertise, and genuine love for our pets. And they do it all with a smile, even when dealing with frustrated, grieving, or downright rude pet parents. You are all heroes!

Treated my fur ball of love like she was There family,…read moreexcellent clinic thank you! I will continue to take my dog to Companion Hospital.

The care that our pets receive is average. The cost for the care has become outrageous. It always…read moreseems that one procedure leads to another only to be followed up by another. And the cost just keeps going up. There hasn't been a visit within the last few years that bringing one pet in at a time cost above and beyond $500. Would not recommend if you're not ready to spend, spend, and spend. Companion is known locally as the most expensive in town.

What a great service! We've used Mary's Critter Sitters for years now. We started after one of…read moreour dogs came home from the kennel with a dislocated shoulder. But you know, the service is just great and something we should have looked into anyway. Mary is extremely professional and our pups have always seemed very happy to see us when we get home but also very normal. Mary will even take a last minute reservation and her pricing is very fair. Not only will she take care of your babies, she'll even bring in the paper and mail. I totally recommend this business!

We just got back from vacation and had Mary's Critter Sitter take care of our dogs. We had never…read moreused an in-home pet sitter before this trip, and after our experience with Mary's, they will be our first choice every time in the future! They are full-service and they are absolute professionals! Thank you so much Mary's Critter Sitter!!