I stayed for several weeks at the Best Western in Walkerton. With several pets, it is near…read moreimpossible to find a hotel that accepts pets. The upcharge for having pets is reasonable . The housecleaning staff are fantastic The hotel is kept very clean. They have a continental breakfast everyday and it is a really good one suppling expresso type coffees all day & night long. I have been too many hotels in the area The Best Western hits all the right marks for a hotel clean efficient accommodating great bedding & towels A wonderful hotel I think the best in this area for sure

Stayed here for business. Really clean, new feeling hotel that I was super impressed with…read more Friendly and helpful front desk staff. I don't normally even consider best western for work trips but I will after this. I had a large room (with a bath tub in the bedroom part which was weird) but it was clean and comfortable for a reasonable price. Workout and pool facilities were kept nicely.

Service and maintenance are neglected, along with cleanliness, very unsanitary. I recommend…read moresending a few extra bucks to get something a little bit better.

Horrible! bed bugs within the first 5 minutes of being there, filthy room, blood all over the…read moremattress and mattress cover.

Amazing location! Ski in, ski out, right in the village and all the action. We had a loft suite…read moreroom and it was perfect for our family of four. Parking garage was great. Hot tub and other amenities were on point. Never waited longer than a minute for an elevator. Staff was attentive and while they were busy, they definitely all deserve five stars. We would definitely stay here again. With that said a few things of note: 1. We were never told about the ski lockers or provided our combo for the lock. Perhaps a newbie ski family mistake for not assuming, but also frustrating. 2. I had called about clearance height for vehicles as we wanted to use our Thule on our SUV. The front desk was not much help. Had we known there is a valet lot for vehicles with rooftop boxes, we would have done it for the nominal fee. As I am sure many parents can relate, driving in a snow storm when you can't see out the rear is not fun... roof box solves that. 3. The restaurant on site is lackluster. Service is on point; however, food is just alright and pricey, it is chaotic, and why in the heck only "reservations get window seats" is a policy is beyond any family we spoke to. All these awesome window tables looking at the village and lake that go empty because "walk ins" are subjected to interior seating despite all those tables being empty our entire dining session is beyond me. This isn't Manhattan. 4. The restaurant bar, given how nice the rest of of the hotel is, looked pretty sad. You could see all the shelf lighting was defunct, it looked tired and not well kept. As a business owner myself, and for how front and center the bar area is, my gosh keep it tidy, lit up, and gleaming with some pizzaz. Thankfully for those of us with older kids it is open until midnight, and once again the staff is Johnny on the spot, but geez it has seen better days. I realize it sounds silly, but this hotel is pretty awesome and with the large lobby the bar area should be the North Star, not something I look at and wonder "are they closed already?"

Sheer disappointment from a brand like Westin. The deluxe room was just basic. The pictures show a…read morebalcony but that's not what you get. The towels and robes were old and worn out. Included breakfast was average.

I am here on business and was told by multiple people that this was the best (and possibly only)…read moreplace to stay in Orangeville. This hotel looks newer which is really nice to see as most hotels often have been around a while. The interior welcomes you with a nice spiral staircase to the next floor. (you enter on the 2nd floor BTW). There is a bell at the front desk if no one is manning the area. The rooms are nice with a sitting area and bedroom area. there is one TV that can be faced into either area for viewing and a nice little wet bar with fridge. One the first floor you will find a spa along with the pool and workout room. The machines in the workout room look very dated and only one treadmill seemed to want to work. In the same parking lot is a Boston Pizza so you don't have to go far for dinner and the hotel serves complimentary breakfast in the morning. The really nice part is that they have real eggs, not powdered or preformed ones you find in other places. From the hotel you are short drive to shopping and restaurants. And if you like to take long walks/hikes the preservation area is close by. You can walk the trails for free but if you want to park it's $5. They will take US currency on a 1 for 1 exchange or the front desk will exchange small amounts for you. Internet seems to work pretty well with few issues. Overall I am pleased with this hotel, and having never stayed at a Best Western I may not overlook them the next time I am looking for a hotel.

Stayed for one night this past weekend while in the area for a wedding. Was very pleased with the…read morequality of the room and the friendly staff. I had called two nights before my stay to confirm the details and to also request if we could possibly check in a bit early due to the timing of the wedding and time we needed to get ready. The woman I spoke to said she would note it but could not promise anything. I understood that but was happy to have the request in. Normally check in is 3pm, she said she would try for 2pm. I was pleasantly surprised when we were able to check in around 1:45. That was so much help for us as we'd traveled a long way to make this wedding and need just a few extra minutes to take a break and get ready. The bed was extremely comfortable and the bathroom was spacious and modern. Didn't feel crammed into the room. The coffee in the room was not great. I like the easy set up of the machine but the coffee didn't taste very good. The coffee available downstairs in the lobby was much better. I do not expect to be in the area again so I don't see myself returning but if I did, I would happily stay again.

We stayed in Owen Sound for a weekend in Tobermory since there was actually availability here. The…read moreBest Western was by far the least sketchy place to stay here, as a lot of the other lodging we looked at were older motels. At least Best Western does have the name behind it. They have one EV plug in here that is free to use but slower for charging. The guy that checked us into the hotel didn't really seem all there. This hotel is dog friendly and we had 2 pooches with us. It seems like they put most of the dogs on the first floor. The lobby had a microwave out there for common use and free coffee was laid out here in the morning. They have a restaurant here called Bishop's Landing that does all meals. As for the room, it was comfortable. It definitely could have been cleaner. There were rogue hairs everywhere in the bathroom, particularly the shower. For example, there were ones under the bathmat that waved hello as the water ran under it. The hotel is located right next to the marina and there are paths that you can take for a scenic stroll at sunset. Not the best stay but for one night, this would probably still be my go to place to stay in Owen Sound.

I was wrongfully terminated after 2 shifts due to something that happened between a worker and I…read moreover a year before the beginning of my employment. Instead of coming to me and asking me about the situation or trying to resolve any issue they terminated me at once without any cause. I found this extremely frustrating and unprofessional as well as them knowing I had already left my previous employment.

Bad service bad room for 400 a night a rude owner that told…read moreus it was our problem that she had a bad day! worst ever... travelled all over Ontario and Canada. Avoid this place at all costs!!

Stayed for two nights in 2017, beautiful hotel, breakfast, room. Scenery was lovely. Location…read moregreat. Not far from campsite and lake. River directly behind hotel. Patio exit from most rooms. Highly recommend comend if you are staying in Goderich!

My husband and I stayed at this hotel August 19-21 for a family wedding in Kincardine…read more We arrived a bit early for check in, but were pleasantly surprised to be able to check in ahead of the regular 3pm. The lady at the desk (I believe her nametag said Kelly...?) was very nice. Our room was on the top floor, which is always a bonus when you don't have anyone above you. We were far enough away from the elevators to not be disturbed by the sounds and foot traffic in the halls. The room was spacious and clean. One of the main reasons we booked with this location (and not the hotel that the bride set up a block with for wedding guests,) is that we got a king room with mini fridge, microwave and coffee/tea fixings for the same rate as a queen room with no small appliances. Easy choice! Parking was free at this location which is a welcomed change as most places charge a nightly fee for parking. The added bonus of having Tim Hortons, McDonalds, Boston Pizza, Sobeys grocery and Shoppers Drug Mart all within walking distance allowed us to keep the car parked all weekend. Breakfast was included each morning, which is another reason we chose this hotel. I was expecting a generic continental breakfast but was once again pleasantly surprised when we were told it was a hot buffet; eggs, sausage, potato wedges, toast/bagels, pancakes (with a cool machine that prepares them!) and assorted cereals, fruits and yogurt. The lady running the breakfast was cheerful and on top of refilling items and assisting guests when they needed it. The food was great and a large cafe type room to eat in gave plenty of space. We enjoyed some time in the hotel pool to blow off some steam from being in the car for a 3 hour drive. Pool is small and not too deep- 5 feet at the deepest. Unfortunately the jacuzzi was out of order but still managed to get some exercise by swimming a few laps. Towels were provided at the pool which was nice as we forgot to bring. The only reason this hotel did not get a full 5 stars is due to housekeeping not visiting our room at all during our stay. We didn't need fresh towels and are fine making our own beds, but our garbage and recycling bins filled up from two nights of eating out. I hated feeling like I was leaving a pile of trash upon departure, and would have preferred the bins be emptied each day. All in all, very pleased with our stay at this hotel. Would recommend it to others, and would certainly stay here again if I ever needed lodging in Kincardine.

I was so impressed by this hotel. The customer service was 2nd to none. They made us feel so…read morewelcome and we're happy to help with all our requests. The hotel and rooms were spotless. The free breakfast was so delicious. I was so happy with our stay that I had to speak to the manager and let her know how pleased we were with their staff and hotel. I will definitely be going back next year. Can't wait to see all their friendly faces again.

Holy comfort. Did not want to leave my bed the entire stay. 4 stars for the pillows alone…read more Bathrooms were pristine - shower head has three settings!? Great value. Rooms are massive. AC blasting to save you from damp, humid Canadian summers. -1 star for the musky smell in the room -- that's what you get for having carpet flooring though I guess. Nothing a little febreeze couldn't fix. Also, breakfast was subpar but I'll allow it, since I'd rather sleep through anything with those BEDS THO DAMN Anyways. They put the quality in quality inn fursure.

Save your money. Less than 1 star. Mostly due to rude, unprofessional and unaccountable MGMT. As…read moreyou can see, anyone who posts a poor review gets unprofessional trash talk by the Mgr. The Mgr has no accountability for the dreadful service or conditions/meals. DONT even consider renting the jacuzzi room unless you choose to bring your own cleaning supplies or you enjoy sitting in dirt, grime and other peoples hair...IF you can get the plug to work ! MGR is rude and unaccountable and refuses to acknowledge the absolute disgusting condition of an overpriced room. Staff is loud, obnoxious and has no discretion or class....if you can pry them out of the back room. Room wasnt even ready at 5:45 pm. We asked for the MGR to contact us about the horrible condition of the jacuzzi...1 1/2 weeks later we had to contact him, at which point he took no responsibility but said he hopes we return (In a standard automated response letter which didnt even attempt to address the issues. He said he would offer 25 % off the jacuzzi room next stay if we changed our review ! KEEP IT ! better to speak the truth and save someone else their money and grief !