I needed a flat fixed and needed to get to work on time. Shawn took care of me and I was out…read morequickly and on time to work

Great service every time!! I trust them working on my car!! I highly recommend this place!!…read more Great friendly service!!

Bought $1200 worth of tires from him. The balance was out from the start. Went back to him and he…read moresaid come back in 1000 miles. They might be flat from sitting from the factory. I went back at 1000 miles and he couldn't get me in that day. He told me to bring my truck in Monday or Tuesday he might be able to get me in. Crook from the start. I got them done that day in Long Beach for 80 bucks. They said 3 out of 4 were balanced wrong. What do I do? Go back to Jack's automotive and get my money back? Horrible service.

Had an alternator go out on the interstate. Recommended a great tow. Got me in and back on the toad…read morequickly and even let me join in on the takeout lunch order. Price was more than fair. Great establishment. Highly recommend!

Since I can't reach you by phone. Skylar says you're busy each time I call. Then no one's…read more answering the phone. Here you go: Subject: Request for Refund Due to Incomplete and Misrepresented Vehicle Repair I am writing regarding the repair performed on my daughter's vehicle on [date], for which I paid $348.85. The vehicle was returned to us with the same issue it was brought in for. Within a day, the condition worsened, including white smoke from the engine. When the vehicle was brought back, we were informed that the head gasket had blown and that this type of repair is not something your shop handles. Additionally, your employee stated that when the vehicle was moved after the repair, it was apparent that something was still wrong, yet this was not disclosed to me at the time of payment. Based on this, I am requesting a full refund of $348.85 due to: - Failure to properly diagnose or repair the issue - Return of the vehicle in an unsafe or worsened condition - Failure to disclose known issues at the time of release Please respond within 7 business days to resolve this matter. If I do not receive a response, I will proceed with filing formal complaints with the Better Business Bureau and the State Attorney General's office, and I will consider pursuing this matter in small claims court. I would prefer to resolve this directly. Sincerely, Lynette Javery

Love this place. Always fast and professional service. Only place we take our vehiclesread more

Had truck towed to shop after it went into limp mode on roadtrip visiting home. Had water pump,…read morebelts, spark plugs and wires replaced as well as coolant reservoir. Picked it up and ac was blowing hot. When I dropped it off it was blowing cold. I asked the mechanic to verify it was safe and good to make it home, and he told me yes. Drove an hour and a half to pick up the truck. Truck broke down maybe 50 yards down the road. Mechanic towed it back down to shop. Drove back home. He cut the catalytic converters to unclog them, replaced the AC compressor and condenser. Took it on another drive and it went into limp mode again. Turns out it was a faulty MAF sensor that I originally voiced my concerns about the MAF system being the problem. They've been pretty good with the customer service, my phone calls were answered with little to no waiting time. Truck was in shop for 3 weeks. They kept my furniture that was in the bed safe and dry for me. Pricing was fair. It made it back home, but all the check engine lights came back on, when he told me it only had one catalytic converter code. The truck is driving good though.

Fast and friendly service. Great prices. The Tire Guy got me back on the road with my tire repairread more

Oil change and tire rotation Did a great job. Lobby was…read moreclean Offered discount for teachers and nurses.

I have been going there for years. every one has always been very courteous and friendly. Untill…read moreSarurday. Girl at front desk was rude. asked for owner she told me no. he will tell me same thing.

Have brought my Mercedez 320SL in several times and am very happy with the service received…read more Wonderful not to have to go to the dealer! Such great staff and owner, and love the little detail of a useful gift package left on passenger seat!!

Beware of this store. I bought 2 new front ties from Bayou Motors in Waveland, MS for my wife's…read morevan. The next day while traveling she had a blowout on the drivers side front tire near Livingston, AL on I59. She did not run over anything, it was just a defective tire. The van was towed to a tire store in Livingston that inspected the tire and determined it was defective. They replaced it with different brand, (Toyo). I called Bayou Motors the next day and explained what happened. They said my wife must have hit something and they were not responsible. I will never patronize this business again.

I would never recommend this place (especially in an emergency) because they quoted me one price…read moreover the phone and then charged me more once I got there. Believing this was an error, I returned to the shop only to be told that they don't even sell tires at the price I was quoted on the phone. There was no apology or attempt to rectify the situation, only gaslighting and excuses. I nor my family or friends will ever be returning to this place. There's too many other honest shops around to settle for one that is dishonest to customers and does bad business. Hopefully they do better moving forward.

Gouged my wheels, and was unprofessional about it, tried to cover it up with a black marker…read more Arrogant and unacceptable. Please don't go here , their machine will tear your wheels up. They are more interested in eating and trying to sell homemade popsicles.

Thank you again for keeping me safe on the road Ray's. I wouldn't dream of visiting any other…read moremechanic and glad you're just an hour away. I'll tow it to ya if I have to! With the service engine light on recently and knowing that after auto zone's no return of problems and Googl-ing it returned that as long as it wasn't blinking...that's all I cared about in order to drive it to you to figure it out. As mentioned, and you sold me with your trust as a female when one of your mechanics said after half a year had gone by way back when I first bought this car and I assumed surely it needed an oil change even though the mileage wasn't up yet. You guys checked everything and said I really didn't need it but when I was back in town the next month to get it done then. That's customer service. Even yesterday, he hook up to figure out what was really wrong with my car was explained and why the $35 charge for you guys to do it checks things that Autozone does not. Then like magic all the exclamation marks were shown to me. It's just a huge relief to have Ray's in my phone & on Yelp for standby in case phone kicks it.

I have taken my car to Ray's on several occasions. This last time has been the worst. Not only have…read moreI been told my car would be fixed by a certain date (which has gone and passed by at least a week), I have been treated like a second rate citizen by a certain person. The mechanics have been great, but I feel as if customer service has been thrown out the window. I should have been called and kept up to date on the progress of getting parts, and now getting the work done. I have complained to several people--names I will not share, but nothing has changed. I really like the mechanics here. They do great work and are fairly quick about it too. I just wish they were quick about work they have already started, but as of yet not finished.