The A2Z Hardware team was prompt, polite, and professional. Those are the qualities that made them…read morea pleasure to work with. Whenever deciding on a contractor, you also want fair prices, and no surprises, and A2Z did well on that too. We did have a hiccup however, the team made everything right in the end. We have 2 tips that we think can take the business to the next level. There must be a clear understanding between both parties when doing the estimate. This will reduce the need for scope creep in the project. For projects that require cleaning up, you need to make sure there is a plan to remove the trash. You take it with you, or it needs to be bagged in contractor bags to be put out periodically with the trash. I wish your business the best. I have no doubt that they will take these tips into consideration going forward. We will be in touch for the upcoming project.

Company was hired to mitigate a leak in basement by washing and applying epoxy to a portion of…read morebasement wall. Contractor sub-contracted the work (without informing me know) and the sub-contractor damaged the walls by using incorrect pressure washer jet nozzle, ruining the foundation of house (knocked out mortar from foundation blocks). Brought this to their attention and they agreed this wasn't part of the original invoice, nor was it the intention. They told me to fix their mistake they must charge me an additional $900 on top of previously agreed upon price. This company does not do they work, they sub-contract it out. Your results will depend on who is available at the time to do the work. There are good reviews from people who have had good sub-contractors come in. There are also bad reviews from people who had bad sub-contractors come in. If a bad sub-contractor damages your property, it will become your financial responsibility to have it fixed.

Jake gave me a typed quote and asked for more than half down and I paid it. He came once and did…read morenot return!! He sent some guys to paint some sheds from the estimate and they left them half painted. He removed damaged top bars of arbors and I'm left with no tops. I could go on . He's a friendly guy but don't be fooled like me, I'm stuck now!

Jake was able to take a look at my garage door and determined that he couldn't fix it. I would…read moredefinitely call him again for small jobs that I can't do on my own or work that needs to be done while I'm out of town. I felt like he is very honest and capable.

I've relied on Matthew Mulcahy many times over the years for ceiling/drywall repairs, whether for…read moreour investment properties or our home. When one room of our house sustained ceiling damage this year due to ice damming, Matthew was the only contractor I called. Once again, he proved he has the talent and high standards needed to do the job properly and make that ceiling look great again.

I had been putting off getting a crumbling wall fixed for months because I didn't know what to do…read more I even considered trying to fix it myself, which probably wouldn't have gone well. I'm glad I found Top Notch on Google, because Vinnie made it painless to come out for an estimate and schedule my wall repair. My work schedule isn't very flexible so he came out on a Saturday for my estimate. The quote seemed reasonable and I paid 10% by check to secure the date. On the day of the repair, Vinnie arrived on time, got the job done professionally and quickly, and I no longer had a wall that was falling apart! He explained how he added anchors and mesh in between the layers of plaster so the wall would last many decades. I highly recommend Top Notch for your plaster or drywall needs.

Timely, efficient and profession with outstanding results. Thank you Vinnie. Will not hesitate to…read moreuse again!

I am remodeling my house and I had on call rochester repairs come out to do a shower drain & pot…read morefiller for my house and he did an amazing job. Super respectful and very informative letting me know everything that was going on as he was working. 100% will be using him again for upcoming projects.

These guys are the best, thank you so much! They have done an excellent job on our roof, cleaning…read moreour gutters, chimney... Great prices, great service. Thanks!

Very poor work I payed a-s contract to paint a kitchen and eating room and to epoxy the bathtub…read more Didn't come back to finish the job

We had many, many more issues other than tile with John Giordano...We hired John as the general…read morecontractor for our home renovation and was the worst decision ever made. Him and his team demo'd our old bathroom and glued tile to the shower walls that were chipped, broken and uneven which resulted in uneven, crooked grout lines and left us having to replace tile and grout again after we fired him from the project. When I asked his workers why they were putting chopped and cracked tile up that was uneven, they said "you were in a hurry for a shower, right?" The workers, Tone, Travis, Bruce and Anthony he had were less than skilled leaving unfastened molding and trim against the bottom of the wall, breaking brand new tile, creating bigger than needed holes in our ceiling for can lights, leaving live electrical wires dangling from the ceiling and scratched vinyl flooring that they just installed. Not sure if this was all due to their lack of experience or the weed they were smoking on the job that probably impaired their ability to do the work properly. John also never arrived to our house when he said he would. Said he would be here at 9am. Then texted at noon and said he'd be there by 3pm. When he finally did show up, he would work for a hour and then disappear. This happened almost every single day. And when he did show, he did subpar work, dropped our butcher block on the ground, cracked a brand new vanity sink, broke a coffee maker and much more. He does not know basic math either.. I had to keep ordering more tile and flooring as he was not able to properly give me the correct amount the first time. He is going to say he is going to do something and then not do it. The certified and licensed professionals we hired after John to FIX all the mistakes and complete the work in our house were shocked at the less than acceptable quality of his work and could not believe how much we paid him to basically do nothing but create more work and a bigger mess. We hired him because he was able to start right away and what a mistake that was. If you ever come across this person or his employees, RUN! The I only thing John Giordano is good at is over promising, underdelivering and cashing checks.

I've used Greater Rochester Home Improvements on many jobs in the past. Most recently on a total…read morerenovation of a rental apartment in our 125 yr old farmhouse. The place was completely gutted down to studs and John and his team transformed this space. They did everything from hanging and finishing drywall to installation of cabinets, sinks, showers, tile flooring in bathroom, and lvp flooring in other rooms. He was able to take down and move walls to enlarge the bathroom as before it was just too small. He opened up the door way to the living room to make it feel more spacious. He also added beautiful built in shelves for more storage in the bathroom. He was able to add a stackable washer and dryer to the corner of the kichen for our tenants. The end result is amazing and I have received many compliments on how beautful the place is. He was responsive and took on any extra additional work we needed and worked nights and weekends to get the job get done. I've also used John on a job at my home. Hlast year he painted my cabinets. What a fantastic job he did!

Highly recommend this company. When our skylight was replaced, there were gaps in the drywall. Hub…read moreChan Remodeling insulated it, fit new trim and sealed it. They did a great job and prices were very reasonable. Will be using them for more projects.

I appreciate you taking the time to respond. And this is a reply to your response which is…read moreimportant for full transparency. I just wanted to clarify my experience -- short and simple- you confirmed an appt you didn't keep and then decided not to accept a project/work further because my tone of frustration (of which your lack of communications was the root cause ) was not acceptable. You say you "value mutual respect and clear communication in every client relationship. " Unfortunately, you didn't even communicate until I contacted you to ask if you were still coming. You left me waiting without notification so that's already contradictory to what you value. Management then chose not to continue to work with me because they felt the tone and nature of response was not acceptable after an apology The truth is...No one called to apologize or acknowledge the no show until after I called. You can't expect to gain respect if you don't give it. Although you had an emergency at 7am (our scheduled appt was 10am), it doesn't take more than 5 sec to send a quick message to cancel. You had 3 hours to cancel an appt you couldn't make. So it is for the same reason that I prefer not to work with your company. I also value respect and clear communication which did not occur with your tone and lack of accountability in how you handled the matter. Hopefully this feedback will help future prospective clients. And best of luck to Hub Chan Remodeling. I didn't have a chance to experience their excellent work as others have yelped but hope others get to. Just confirm your appt ahead of time.