This taxi company saved our trip! National car rentals gave away our rental due to a delayed…read moreflight. I called Up North Taxi and I was desperate as there were absolutely NO other rentals available. They dropped us off and picked us up on time with great communication. Was it pricey? Sure, but I was asking for drastic measures on a tight timeline--and they delivered! Tim, Bob, and Scott were awesome and I'm so grateful they helped us make the memorial for my sister-in-law. I genuinely cannot imagine what our trip would have looked like without them stepping up to help. Cars were clean, drivers were polite, and when our baby was a little fussy they just took it in stride. Can't thank y'all enough!!

I was quoted 1 price by the office, but was charged a higher price by the driver. I have called &…read moretexted the office with no response. Also, the Up North price is about $50 more than ride share.

Great 45min ride from Traverse City Airport! Our ride was ready and waiting for us right when we…read morelanded and picked up our bags. Please safe, comfortable and pleasant ride- Would highly recommend!

From the owner: Cool Cab is a Family owned Transportation Company in kalkaska, MI, with 8 years of experience, Cool…read moreCab offers professional and friendly tours with our Friendly, courteous chauffeurs transport you safely through the beautiful and picturesque that leave you with amazing memories to treasure for a lifetime. Our services include Taxi Service, Taxi Cab, Affordable Wine Tours, Wedding Transportation, Cabs, Airport Transportation, Airport Shuttle Service, Transportation Service & much more. Contact us today for more information about our Transportation Services!

You will quite literally be saying "about time" when they show up. Traverse city in general is…read moremissing a huge Taxi service that is very badly needed especially during the summer time. Unfortunately I would not recommend any of the taxi services, ubers or lyft services in Traverse City. You are better off renting a car or staying in a hotel close to downtown. This particular service isn't any better or worse than any other taxi in TC, but that isn't really saying much.

this is the worst Transportation the drivers are all rude the worst business ever no help from…read moreDebbi , justin or Michelle . no help they suck

We have been booking with Grand Traverse Tours for over 10 years now. The owner, Greg, is…read morewonderful. He is friendly, helpful, and accommodating. We know the wineries, and he set up times and booked reservations as needed. If you are not familiar, he can book an itinerary based on your group preferences. This year, we had Don as our driver, and he was great. The right balance of friendly, without being annoying. He took photos for us, gave us reminders as needed, and most importantly, got us safely where we needed to be. Be safe during your TC trip, and get a tour with GT tours.

AFFORDABLE 5-STAR EXPERIENCE! When my wife and I first visited the TC wineries several years ago…read morewe were happy to drive ourselves because it was just the two of us. But we quickly noticed there was a premium tour experience available through Grand Traverse Tours. Their shiny and clean premium vehicles were always parked right at the entrance and their groups were being guided past the lines we stood in by their guide and driver. We knew then that when we returned we would want to be a part of their VIP experience, and that we would want to bring friends with us to enjoy it. INITIAL CONTACT: After reviewing their easy to navigate and well organized homepage we completed an online reservation request. We received a prompt and timely response to confirm availability and were directed to call at our convenience to make a specific reservation. I spoke with the owner Greg and he is terrific to work with. He was happy to answer all of my questions in an unhurried and no pressure manner. His guidance when creating our custom itinerary was much appreciated as he helped us to narrow down the very many choices there are to make sure we found the right tour for our group - which we most certainly did. COST: We were presently surprised to discover that the cost of their tours is very competitive to the more average experiences. In fact, with as few as 6 people we were actually ahead financially and of course enjoyed the VIP experience to boot. DRIVER / GUIDE: Todd arrived early, was professionally dressed, and most pleasant to be around. He knew the wineries as well as you would expect and was happy to share his insights with us. He called the day before to introduce himself as well as the morning of our event just to make sure all was well. He was always there when you needed him and never hard to find. His presence definitely elevated our experience. THE VEHICLE: Our group has all been in similar domestically produced vehicles by Ford and GM and such at one time or another so we were all expecting the ride to be like that of a school bus or airport shuttle - bumpy, noisy, and just adequately comfortable. We were pleasantly surprised by the ride quality and comfort of their Mercedes-Benz A-Style Limousine which rivaled that of the MB sedans - no kidding. It was like gliding on a magic carpet, members of our group made several comments in this regard, myself included. THE VIP EXPERIENCE: As we anticipated our group was dropped and picked up right at the entrance and Todd walked us in and guided us to the front of the lines at each stop. Checking in was effortless and quick. We never felt rushed and our pace was relaxing and fun. SUMMARY: We can hardly wait to return to Traverse City, and when we do we will of course be calling Grand Traverse Tours to help elevate our experience once again.

Jeff is a courteous person and driver! He responded politely and arrived for our pick up on time…read more He provided a fair quote and offered details about area. His van is immaculate and reflects the self-pride he has in his business. Other transportation options were unreliable and I'm so glad we found his shuttle service!

worst ever, 1st off didn't even wanna talk to me when asked simple questions about ride. told me…read morehe'll get my monkey ass deported out of the country and i'll never get to come to America again. I'm probably older than him and was born here probably before he was even thought of. most racist driver ever !!!! will never recommend them to anyone anywhere.... Petoskey,MI

Oma was awesome! She communicated well and provided updates as needed. I appreciated her…read moreflexibility with flight delays. She was forthcoming and reassured me by providing car and driver info ahead of time. Highly recommend. Thanks Oma!

Oma was an extremely reckless driver. My husband and I were very uncomfortable and canceled the…read moresecond trip that we had booked. She tailgated multiple people, one who ended up stopping completely in front of her to prove a point.

Charlevoix Taxi and Airport Shuttle is wonderful. We had lots of changes, logistics and timing…read moreissues, which may have been an issue for most services. However, Jack (owner and driver) remained very patient and sensed what we needed immediately. What I liked most is that Jack "read the room" (or the limo). We were all stressed and tired, trying to get someone who is very ill and disabled to the airport. Jack didn't try to make conversation or light of the situation. He helped us get our bags to the checkout counter, helped transfer our ill passenger to a wheelchair and willing to do anything else for us. I highly recommend Charlevoix Taxi and Airport Shuttle. Reasonable rates, on time and extremely professional. Do not get this confused with Charlevoix Cab. I called information and got Charlevoix Cab instead.

--Despite the paucity of taxi services in this area, I strongly recommend NOT to use this business…read more --On 8-8-13 called about 10:30 am to make a 5:00 pm timecall for 8-9-13 run to Traverse City Airport (TVC). Dispatcher, Tony, transferred me to a female (?Missy) to provide the exact address and explicit directions. I was told that the cost was a flat rate $80 (includes luggage and 2 people). --On 8-9-13 I called again in the morning and spoke with the dispatcher, Tony, to request that the time be moved up to 4:00 pm [due to flight time changes]. I again provided the address and directions. Now I was told that because I live outside the Charlevoix City limits, the fare was going to be $100. I asked why I had been informed during the first call that the fare was $80 - the female had my exact address including which was in a different town - so she had to have known it was not within the Charlevoix City limits. --I found the dispatcher to be extremely rude; he said I was rude by wanting to change the time of the run to TVC. He wanted to know what time my flight was and I said it was irrelevant. He was nasty. --As payback the dispatcher made sure that the cab was 35 minutes late. We called at 4:00 pm, 4:10 pm, and 4:20 pm - no cab. Each time dispatcher gave us totally bogus information about the location of the cab (e.g., 2.5 miles west of our location). Dispatcher threatened to not have the cab pick us up; dispatcher could not explain why we had been given the wrong fare amount. I would never believe anything this dispatcher says in the future. --The taxi driver was a real "charmer." Told us that his kids were so cute and showed us pictures and how they were sick. Some people will use any way to get a tip.