Well I wish that Yelp didn't require me to give a star when one isn't due. I placed a call for…read moreservice on a Monday that went unanswered so I called again on Tuesday. The message advises you to text so I did that after another half day passed with no return call. Bill called and seemed friendly enough and told me that he would be out the next day, Wednesday. I had a 9-1 window for service. I texted Bill at 1 to co firm that I didn't misunderstand the schedule since I hadn't heard from him and took a day off of work. No return call. I called and texted again on Thursday to give the benefit of the doubt before I called Lowes to file a complaint against this shoddy vendor they subcontract warranty repairs to. The previous reviews are on point. I would highly suggest you not patronize a business that cant handle basic telephone calls to customers.

Where is the zero star for a review ? My wife and I received…read morethis recommendation from Lowes as a contractor that works on their warranty work. The gentleman on the voicemail states that it is easier to text him rather than call as he may not hear the phone ring or may be busy. Ok cool ! My wife contacted this man via text and he asked if they could speak over the phone instead. It was agreed that he would come to our residence and look at our washing machine (The following morning) that was full of water and stopped spinning/draining, leaving stagnant water at the bottom of the agitator. My daughter took off work to show him where the washer is located, but the dude was a no call no show, and my kid lost a day's wages trying to cover for mom and dad while we were at work. My wife texted him earlier that morning to confirm that he was coming but he never returned the texts (Plural). How good sir are you still in business with all of these horrible reviews all leading to the same conclusion? It's called common courtesy and professionalism to respond to paying customers. Lowes has been contacted and advised to take you off of their recommended contractor list, as you have "Given them a black eye in regards to customer service or satisfaction." And that is their words. -Cmon mann, !!!

Had a broken freezer, so a friend suggested Tarceys Corner. I went downtown, made a small deposit…read moreand was told they would call sometime that day to schedule an appointment. To my surprise I got a call to see if they could stop by. The tech arrived and had it working before he left. Nice to know Bridgeton still has a small business Downtown thriving. Would recommend for appliance service to everyone.

We are so happy to have found our new, go-to business for our unfortunate misfortunes. Our…read morerefrigerator conked out last night, and I called them in the morning. They were at our house within an hour (probably would have been sooner if it didn't take me a half an hour to get home from work). Very friendly, and explained everything to me as he was working. Got us up and running in no time. No pressure, no BS....just a true family business right out of the 60's. What a wonderful find!

We've been loyal customers of All Brand for years, and my mother has also used Dan's services…read moremultiple times. We've always tried to support this local small business, which is why this experience was so disappointing. We were given an appointment window of 12:00-2:00 PM. My husband wanted to be present to discuss an issue with our washing machine, but he was at work only about 10 minutes away. When the office called to say Dan was on his way, my husband immediately said he'd leave work and be home in about 10 minutes. The problem was that Dan arrived at least 30 minutes before our appointment window even began. Instead of waiting the 10 minutes my husband needed to get home, he became upset, saying he didn't have time to wait and that this was why he gives appointment windows. We found that response confusing, since he was the one who arrived before the agreed-upon window. We understand that service schedules can change and appreciate when technicians are ahead of schedule. However, arriving early shouldn't create an obligation for customers to be available before the scheduled window begins. We also felt that, as repeat customers who had supported the business over the years, a little courtesy and flexibility would have gone a long way. Unfortunately, because of how this situation was handled, we'll be taking our business elsewhere. It's disappointing to lose a local company we've trusted for years, but professionalism and respect for customers' time matter just as much as respecting a technician's schedule.