My motorcycle was towed to Dons by the Brewster police after an accident. I was not informed of any…read moretowing charges nor any storage charges even though I went by the shop and called many times. They charged me $789 for the days the motorcycle was with them. $132 gate fee $75 admin fee $30 for non cash payment and $552 for towing even though I have AAA and was not given the choice to use it. A complete scam. No information given AT ALL. I would NEVER go here again.

Don the owner is a mean asshole and a liar. All I asked his secretary Diane was to please go look…read moreunder my driver seat that I believe I left my folder with my Title and Bill of Sale. I need this folder so that I can get my car out of his storage. Now they towed my car on a Saturday and I called on Monday asking for them to please check under my seat? Now I call back on Tuesday and Diane said, "Don said there wasn't any folder". Because of his ignorance, I had to buy another Title for $150.00 and it took 14 days with weekends and one holiday later to get title. I also lost 7 days pays and my reputation as an employee! Bottomline: Don charged me $450.00 for storage? It should have been only 4 days storage fee at $35.00 a day = $140.00. Difference of $310.00!

Someone hit our car, popping the trim off and leaving a dent in the bottom of the driver's car…read moredoor. We went to Reflections without an appointment. Charlie inspected the damage, came out with a rubber mallet and wood block, removed the dent and popped the trim back in place. I asked what the charge would be and he said "No Charge". Rare words in this economy. While I hope I don't need his services, I would go back in a flash. Michael S.

Amazing service. I brought my car in this morning with significant damage from being rear ended…read more The car was completed in a few hours and looks amazing. I highly recommend this business.

Without a doubt Ken runs an exceptional business! He and his team delivered everything he said…read morethey were going to do. The integrity, honest and sincerity was evident in every interaction. He patiently walked me through the process. I just picked up my car and it looked brand new. ABSOLUTELY AMAZING SERVICE!!

how to take a bad experience and make it better . my Mercedes was fixed and shined in one week …read more thanks Ken

I have used Kelsey's twice. Always easy to work with, competitive on price, responsive and…read moreprofessional. And, the quality of workmanship is top notch.

I have used Kelsey twice. They require you to sign for…read morepaying a higher price than what INSURANCE WILL pay or they will not do business with you. The first time I signed it was an accident I had nothing todo with but for the bad decisions of two other drivers the left side of my car was severely damaged. Kelsey seemed to have done a great job but the left side door leaks whenever there is a severe driving rain. water comes in everywhere. this door had to be replaced because of the damage. Their work was timely and was grateful for the use of their rental but because I signed their waiver insurance did not cover the cost of an accident I was not involved with. My car was parked off road in a parking area in the front of my house. I had to come up with almost a thousand dollars out of pocket. The leak in the drivers side door was not apparent until the recent wind driven rain storms. I returned to Kelsey for a second repair of the back of my car1. They had to remove and replace my back up camera. The night I picked my car up the radio and navigational equipment did not work properly ie was not working. I could not set anything from my main screen. When I brought this to their attention they initially refused to do anything about it, saying the system was old. I had never experienced a problem before this repair. The outback Subaru has an excellent system for radio navigational systems like blue tooth. I was told to take it to another shop for evaluation which I did. i also spoke with my insurance company about this problem. My Mechanic was also unable to fix the problem but got the radio working for me. in the meantime Kelsey change their tune and said they had found a radio and would replace it. They would be using more of my insurance money for this. I did not want my insurance company to get hit for a problem they created when doing repair to my Subaru . I am an elderly retired RN on a fixed income. The long and the short I feel dissatisfied with my experience with Kelsey. I feel they have caused my car to be devalued by a leaking door that was replaced and ruining my radio navigation equipment. i can't help to think this is because I am an elderly person without the benefit of a spouse to stand with me over a consumer problem. I would be reluctant to use Kelsey in the future.

Tony the owner is a great guy. He is honest and upfront about what he can do and in what time…read moreperiod. Had an accident and Tony was very personable and friendly and had my car fixed even before the time that he said he would. I give this company an A++ rating and the pricing is very reasonable.

Great and quality work, reasonable pricing, easy to work with, customer centered. Tony, the owner,…read moreunderstood all my needs, and he and is great and friendly staff exceeded my expectations. Accidental Autobody is worth going to even if you have a ways to travel

Nice folks, but not genuine. Lots of insurance BS and the work is marginal at best. Other than…read morelocation, and rental availability, they offer nothing. I would never bring my car to them again..

Cranberry Collision was recommended to us by our neighbor who has gone here for years. We found…read morethat Cranberry Collision has gone above and beyond helping us repair a vehicle that another autobody shop scammed us on. We brought our car in for a simple sensor and they alerted us to a ton of damage under the vehicle that was never repaired. They spent their own time lifting the car up for us, taking the bumper off and showing us the damage as well as providing us the part numbers so we could go back to the original autobody that scammed us.

New to the area and was referred to Gregg's to replace a motorized outside mirror on my VW Jetta…read more New mirror paint matches perfectly and mirror controls work like original. Friendly service and job was completed quickly. Won't hesitate to go back if needed, and will recommend the shop to others. Larry G.

My Outback's front bumper was cracked from an icy impact this winter. Gregg gave me a fair…read moreestimate and then completed the work in 3 days. My car is as good as new! He even washed it! No hesitation to go back, but I hope I no more incidents where I have to... I highly recommend this body shop!

I recently moved down to the Cape and unfortunately hit an unexposed concrete curb that was hidden…read moreby a deep snow bank. My front bumper on my 2019 Nissan Altima was heavily damaged on the left side, and was clearly In need of replacement. Being unfamilar with the auto body shops on Cape Cod, I asked my real estate agent (who lived a lifetime on Cape Cod), if he could recommend a good and honest Auto Body shop? He recommended 2 places, one of which was Northside Auto Body. I decided to take my car to Northside Auto Body to the Auto shop a couple days later. The receptionist/manager immediately checked out the damage on my front bumper, gave me an estimate to replace the entire bumper (with a damaged directional and fog light casings), on the spot. It seemed like a fair price, so I scheduled to have my bumper replaced a few days weeks later. I was told it might take up to 3 days to repair. But, to my pleasure, I left my car to be repaired on a Tuesday, and was told the NEXT Wednesday afternoon, that the car was ALL SET, and I could pick it up! When I returned to pick up my car, I discovered that the bumper was replaced, and the work done was IMPECCABLE! The estimated cost of the repair was honored as promised, and I drove away with 100% SATISFACTION! Last point not only was the work done as promised and in a very timely fashion, but the bumper also looks like it did in 2019, when I first purchased my Altima! Also, both Sara the receptionist, and Chris the one-man repair guy, were very nice, and extremely honest and accommodating! SO, BASED ON MY ONE TIME EXPERIENCE, I HIGHLY RECOMMEND NORTHSIDE AUTO BODY FOR ANYONE IN NEED OF A COST EFFECTIVE, AND EXPERT REPAIR! 5 STARS!

Go here if you don't mind getting your repair painted the wrong color . Tried to have them fix it…read morebut they claimed that this was the correct color. Maybe if your color blind