My husband and I were tasked with bringing his late father's old Subaru to Washington from Idaho…read moreupon his passing. Little did we know how very much this car had wrong with it. It was only as we approached Pendleton that we started getting legitimately scared, and opted to stay in town to sort it out. We could not have been more grateful to have landed in Kris's lap. He could not have been more sympathetic to our predicament, and put what felt like an impossible situation back in our hands, ENSURING we felt safe before returning to the road. He prioritized our vehicle due to our dire straights, and got us back on our way the very next day. Mechanics of this caliber are far and few, and I wish very much Zeigler Transmission were closer, because I've never trusted the integrity of one more. We're truly indebted to you, Kris, thank you!

Our car broke down as we were traveling from Boise to Portland. It was 4pm on a weekday. We…read morethought we were going to be looking for a motel.... Nope, their team welcomed us even at that late hour. Ordered parts fixed our car. The nicest people, the best repair service and the price was more than fair. Amazing!

Quick, friendly and professional with reasonable prices. Willing use my oil & filter. Highly…read morerecommended!

Cheapest and best place in town. With free top offs in between oil changes. In and out!read more

I was stranded in town and made a call to Powerhouse Diesel. Casey was able to get me in same day…read more He knows his stuff. He fixed my rig and got me back on the road. Jessica was paramount with her communication and customer service. I was just some out of towner, but they treated me like a long time customer. I can't say enough good things about them and my experience. A HUGE thank you to the folks at Powerhouse diesel. Much appreciated!!

Diesel van broke down on the interstate. A simple fix…read moreneeded for the glow plug. They were unwilling and unable to help me.

They say open 24 hours, but nobody will answer, nobody at shop & keeps going straight to…read morevoicemail... very disappointed..

We were driving our new (used) Sprinter RV back home to Az. It ran well the first two days then…read morethe 3rd day it was running a little hot. I wasn't gonna go the Pendleton over the pass route, but my wife wasn't feeling well so we changed our plans to get home sooner. We got to Pendleton for an overnight. The next morning, I was intending to take it easy, keep the speed down, no AC, run the heater if necessary to get up and over to Boise and fix it there. Anyway, we started up the 3000 ft. elevation. We only got up two miles and it started overheating. The previous owner had just replaced the water pump and the thermostat(?) As I found out, No actually, he didn't! Who puts in a new water pump with an old thermostat? We called Good Sam for a tow back to town. It took a while, but got a trucking firm next to Wildhorse Casino. I felt secure knowing their reputation, it should be addressed quickly correctly. The tow guy showed up with his semi tow truck, WOW. He said he was gonna take a look 1st. He went at it and thought it might be the thermostat, as I did. He bypassed the electric fan for the radiator too, to stay on and keep it cool-er. He said run the heat full blast if it overheat, it did, and I did. We got back down the hill to "Truck's worth". They said surprisingly, it would be 7-10 days before they could touch it. Referred me to others for my small repair. It would have been nice to know that hours earlier and have it already setup. But no, I was just dismissed? [Now, Good Sam was at fault, knowing that we were in transit. Why did you send me there if they wouldn't be able to touch it for at least a week??] Devin the tow guy, made the effort to get me back to town and offered to put in the thermostat at least. It may not be the answer, but he didn't leave us hanging. said he would do it, if we ran in to trouble getting it done. Community business commerce is based on good work, fair pricing and a good reputation with your customers. Yes, your primary customers should be taken care always. So I don't totally fault Kenworth, oops! I blame Good Sam for not doing the whole job! If you need a tow of any size or to be rescued up on "Deadman's Pass." Call Devin at Taylor Towing and Recovery, he will get you back to town to get the work done. If he is not super busy because he knows how to provide service as part of the whole job!

Many times over many years we have relied on AutoClinic for their expert help in keeping which ever…read moreour vehicles we were driving at the time. My adult Son originally recommended them, maybe 25 yrs ago?! We seriously don't usually have mechanical problems but when we do we go to Auto Clinic & get things taken care of

Mike Powell and staff are honest and hard working. I am fully satisfied with their work. I…read moreappreciate the respect exhibited to me while I was formulating my plan.

I don't know that there are enough good things to say about our experience with Hop's. During our…read more4th of July trip to Long Beach, WA from Georgia, we had a nasty accident which involved a tire flying off of our Jeep while on the interstate. We were towed into Pendleton, OR since that was the closest approved Progressive repair center. Upon arrival, we met Cory and Dave. These two guys were extremely kind and understanding to our situation. Now being in such a remote spot, during the 4th of July holiday there was a understandably longer wait to get things repaired. We left our Jeep, got a rental and pushed on into Long Beach. When we returned to Pendleton, our Jeep still had a bit of body work to go through, so Cory set us up with his corporate discount at one of the local hotels and we saved a good bit of cash by him doing this. I know though the whole ordeal, we were giant pains in the butt for these guys, calling frequently asking for updates and such. Never once was the service anything less than exceptional, there was always a smile on there faces, they didn't mind chatting with us and made me feel much better about the stressful situation. If you guys ever read this, we made it home safe and sound and truly appreciate all the hard work you put in. Our Jeep looks good as new and we couldn't be happier.

Had a little car trouble while halfway through a 2400 mile road trip and these guys were there to…read morehelp. Though already late in the afternoon, they fit me in and got my ride back on the road in a snap. Marty, Troy and the rest of the gang were all friendly and helpful. Thanks again fellas!

After my original post .then getting home realize this is a shady shop and how the owner lies and…read moreripped me off . apparently only shop in one that don't go by book hours .he says he told me also he was charging me because my transmission was so greasy .I said wait you didn't spray with break cleaner if was that bad but he didn't do either.charged me 4.5 hrs for a 2 hr job by book rate .he still swears he told us other stuff .first we never spoke to him at all it was his daughter or whoever the lady at counter was .when I asked him stop making excuses and just admit he screwed a tourist he chuckled and that was end of conversation.im not done with him yet filling complaint with Oregon attorney general office .bbb really isn't nothing they won't fight for you but still gonna go that route .point is if your stranded in the area call someone else .also I'm legally disabled he feels good about screwing a disabled family my wife and youngest son disabled as well

J&B's was so good to my husband today when our Nissan Altima we were trying to drive out to our son…read morein college started having acceleration problems. The receptionist was so kind. The mechanic made time for us and figured out what was going on so we could make a safe decision. We were so grateful for their kindness and expertise.

Buyer Beware - I'm exposing this shop publicly so that you don't get cheated and taken advantage of…read morewith your hard-earned money like I did. I depend on my car for work use to support my family of 6 kids. I took my car in for a major repair that costs over $2,000 and exactly 1 year later the exact same parts failed in the manor of why U took my car to The Shop in the first place. When I took my car back the shop owner refused to do anything about it, nor tried to warranty anything. Is this the way a local business is supposed to treat a small town working man? It gets even worse with what I actually found out. The parts that failed weren't even new parts that I paid so much money for, after getting several professional opinions from other automotive shops, including the one that actually fixed it right. I found out that the parts were no way only a year old as the bolts and components were completely rusted out and shown much more age with the condition they were in, to be in the shape and appearance compared to other like parts and components of 1-year in age. Of course I went back to Ron, the owner and confronted him about it, he actually escorted me out of his place of business and went on in denial of the whole thing, and literally was happy to wash his hands of the whole thing, like I was a nobody. And since I also found out that taking him to court would cost more than what I would get back in restitution, I'm going to let every fellow Pendleton local know if The Shop's deceitful ways so that you can trust someone else with your car. If your car is scheduled to go to the shop, do yourself a huge favor and go get it right now to take it somewhere else, and If you are already stuck with using the shop because they are already working on it, please inspect what you expect, because they don't honor their warranties, if they actually have any, and don't get used or so-called refurbished parts like I got. I will be also posting pictures to edify this post for credibility and authenticity that this is a true and accurate review of this local business; The Shop of Pendleton, Oregon.

$45 to fix a punctured tire…read more Seems high, Les Schwab does it free. Wait a minute ... looking at the bill we realize how padded it is. What do you think? $5 for Haz Mat? Another $5 for Parts. Hmmmm ... it was a small bolt in the tire. The Flat Repair is $35, the rest is pure hogwash. Beware of the business practices of any business that would charge superfluous and ridiculous charges like these. Thus is a small tire shop in Pendleton, Oregon. A rip off. Won't return.