All I can say about this company is WOW!!!! Such an amazing group of guys that went above and beyond expectations to take care of the customers that they didn't even know the day before they towed our car after we got in a severe accident and rolled the car on its side and slid for a good 150-200 feet. Don is the type of guy you want to work your butt off for and his guys do, they more then showed that to us this past weekend when the did things for us that you wouldn't of gotten at any other tow company. Eric and Justin thank you for saving us at 3:30 in the morning, and Eric thank you for picking us up and getting some clothes out of the car that we needed. Don you are just that one in a million boss who someone like me would work their butt of for cause you can tell he cares and not just about his employees but his customers as well, and he proved that to us by helping two people he had no idea existed 24 hours earlier and worked with ha in our bill to get the car out of the tow lot. Last but not least Kenny, dude is the epitome of a hard worker, took us over to the car after the bill was paid, jump started the car for us, then when he noticed that the right front tire wasn't rotating he takes the tire off which had a ton of ice packed into the rim and the brake calipers, he then proceeded to take the tire off and bust out all the snow and ice in there so we could get back on the freeway. Thank you guys for making what should of been a nightmare into something that was easy and painless. read more

(Get ready for some high-quality H2O) The other day I had my left rear tire blow out going roughly 75 mph on West I-84 20 miles outside of Baker City. After I jack my truck up on the wanna-be jack that comes with my vehicle, I realized that the previous owner had the bright idea to put a lock on the spare.... And not put the key on the key ring...Yeah, doesn't make sense to me either. I try to jimmy the thing open by disobeying what my mama always said and tried to force a screwdriver in there (I'm referring to "If something doesn't fit, don't force it... If that's not what you thought then get your mind out of the gutter.) When that didn't work I decided to call AAA, and they thankfully sent Superior Towing. The reason I say thankfully because they sent Rob who was a really nice and funny guy to hang around, he wasn't complaining about being there, he wasn't incompetent by any means. He understood that I didn't have the proper tools to get the lock off and get things done and he knew what he was doing. He informed me that breaking the lock off may cause damage to the vehicle, I didn't care so he made that lock his umm... his... female dog. If you aren't familiar with what a female dog is called, I suggest you google it. Regardless, Superior Towing has yet another loyal customer thank to Rob. read more

Just want to say how grateful I am to Justin at Superior Towing. I woke up this morning about 200 feet off the side of the highway, having fallen asleep at the wheel, gone through a barbed wire fence, and over a ditch into a cow field. The car and I were fine except for a few scrapes on the passenger side from the barbed-wire. When I found out that my AAA membership couldn't cover the cost of towing my car back across the ditch, I stressed out a little bit. I'm a college student with very little disposable income, and the $200-$500 bill would have been more than I would have been able to pay. I told Justin that I would have to call my sister to cover the bill, but I think he picked up on the fact that it would be a considerable financial burden for a person in my position. Justin took the initiative to find a stretch of the field that was somewhat driveable and cleared a path, directing me up and back onto the freeway without the truck's assistance, saving me that $200-$500 at the expense of his time. I appreciated Justin's humanity and focus on helping someone in need whether or not the company made a profit. That's rarer than it should be. I highly recommend calling Superior Towing if you ever find yourself in a pinch like I was this morning! Thank you, Justin! read more

Superior Towing of Baker City is great. They do a lot of hard work to get traumatized drivers out of some very bad situations. They are committed, experienced, and have great customer service. Markeith did everything he could to make sure my daughter and I were situated for the night in Baker City so that we could get our Suburban repaired the next day. Because of the nature of our tire blowout situation, he called Zach from the office to bring better equipment to meet our needs. Zach came quickly and was able to resolve our situation on the side of interstate. Markeith and Zach you are my heroes who were there and ready in my time vulnerability and great need. Thank you both very much and may you receive great blessings for your services read more

Words cannot express our gratitude in hospitality for helping our family over the weekend. It meant the world to us that you guys and your boss allowed us to camp in the yard over the weekend. The car issue is a minor situation in the bigger picture. With us relocating to Seattle it made more sense to get the car fixed there. Perry down the street is God sent by helping us out as well. Your town is full of wonderful and gracious people like yourselves and your boss! We will call your boss and let him know just how great of a job the both of you guys did. We want to thank you from the bottom of our hearts! This is been a humbling experience and we are grateful for and will never forget it! With love, The Reid Family read more

Referred by Bill at East Side Diesel, Sean was super helpful in trying to diagnose my 7.3L Econoline that broke down on a cross country road trip. Without wait, he jumped right in to take a look and ended up taking me to a nearby code specialist. My injector module was toast and I had to be towed to the closest Ford dealership, Legacy Ford in La Grande. Gary picked me up the next morning and we had a great, comfortable 45min ride to La Grande full of conversation. My impression of Superior, Sean and Gary exceeded any possible expectations of what genuinely nice people can do in a pinch! Thanks again. Peace from Oregon, Andy read more

Can't recommend this company enough. I broke down in the middle of nowhere after having driven several hours. I was exhausted, scared, and my nerves were shot. Gary got there so quickly and was warm and reassuring. He got me back on the road quickly. I ended up breaking down again within 10 minutes (different issue). I was on the side of the interstate in the dark and terrified. He was there within 2 minutes and got me and my vehicle to a safe place. He went above and beyond what was expected and really saved me in my time of need. I'll never forget his kindness and generosity! read more

My daughter and I were traveling to Boise ID when our Jeep showed very low oil pressure. It was dusk and we were about 15 miles outside of Baker City. We called AAA who sent Superior Towing out to get us. They got there quickly, and our driver (Markeith) was friendly, fast and very accommodating. After dropping our car at the mechanic shop, he gave us a ride to our hotel, and offered to come back in the morning if we needed. A bad situation was made very manageable and even somewhat enjoyable with such professional service. I highly recommend Superior Towing. read more

After my son learned one of those "life lessons" getting stuck in a deep snow drift, we called Superior Towing out of Baker City. They were both very friendly and professional and had the right equipment for the job. After working on the problem for two days and receiving lots of advice, I was skeptical anyone could help, but Don was exactly what we needed. I hope there never is a next time for us, but for anyone around Baker who needs a really good tow company, even if your stuck in a deep snow drift far from pavement, call Don at Superior Towing. read more

The last night of a 3 week road trip found us deeply mired in thick clay muck in the mountains above Baker City. Thanks to cell coverage we contacted Sean at Superior Towing that evening. With several back & forth texts we arranged to be towed the next morning. Donn & Justin arrived at the appointed time with the Big blue jeep. They had us out in no time. The entire experience was positive & happened like clockwork. You guys are fantastic! read more

LADIES!!! These guys are your knight in shining armor! I had an illness in the family that required me to be home ASAP! I did not have time for my truck to break down on the interstate the first day into my two day drive home! Superior Towing saved the day! They had the resources to get me back on the road in only a few hours! You will be safe, comfortable, and well cared for! read more

I was camping at Union Campground y battery died. Markeith came and rescued me. Very polite and helpful. My batterie set up is a bit unusual as to where the "ground" is located. He taught me where it is Incase I need to know in the future. Great attitude!! If I had a daughter who needed help out in the wilderness, he's who I'd want to show up and save the day. read more

Outstanding. We broke down outside of Baker City in 102 degree weather. Terry was fast and friendly. Quickly got us in his air conditioned cab, offered us cold water. He let us off at our hotel, several blocks before the repair shop so we wouldn't have to walk in the heat with all our luggage. He was so helpful and professional and kind. So grateful. read more

Fast and professional. My driver, Terry was of immense help when I got stuck in town with a blown engine 400 miles from home. The boss gave a convenient place to park while I waited a buddy to tow me long distance, and it was great to have friendly people helping when I was stuck. This company is awesome based on my interaction with them. read more

Markeith and Superior towing went above and beyond to help and accommodate us when we were in trouble with our vehicle, we had broken down on our way across the country and were so lucky and so thankful to have landed in such great hands! I could not recommend them more. Excellent service, highly recommended! Thanks Again! Jamie and Jared read more

I blew a tire between Ontario and Baker City. I put on my spare and it was shredded within a mile. I called AAA and they sent Gary to salvage my day. He was quick and courteous. Got my car loaded and on the road in minutes. I would definitely recommend superior towing if you're in need of assistance. Thanks again Gary. read more

I had to get our car towed to a mechanic for work on brakes and I'm sure glad AAA sent Superior to help. Jake Bates was a huge help and had to get the car into a tricky spot. He also dropped me off to get another car while visiting Baker City. Thanks Jake! Dave McMullen - Boise read more

The car overheated. Called AAA, they sent Tim from Superior, who shoed up in about 30 minutes. Back to Baker City, dropped off the car at repair shop, Tim arranged for a hotel room at the Superb Geiser Grand hotel. Very helpful guy, really knows his stuff. read more

Guy that answered the phone could really use some lessons on customer service; however, all was good when Gary showed up! I'm from out of state and I recommend this towing service. Gary was professional and kind, very helpful. Give Gary a raise!!! read more