Awful service, extremely rude office manager, very unprofessional! Do not go here! Anywhere else is better.

This doctor has absolutely no medical ethics and doesn't deserve to be a doctor! He completely delayed my dad's treatment. My dad had a severe, persistent cold with recurring fever -- his symptoms were very similar to pneumonia. I told the doctor he should do a CT scan to rule that out, but he refused and said it was "just the flu." Later, we went to the ER and my dad was diagnosed with pneumonia! What a heartless doctor -- if you don't have the skills, you shouldn't be running a clinic! read more

The worst medical experience of my life. The doctor is completely indifferent to patients -- no examination, no tests, ignoring all listed health problems. Assistants are rude, unprofessional, and incompetent. It's been 15 days and I still haven't received my referrals. Terrible service and total disregard. SHARP Insurance shows the same irresponsibility. How can such a 'medical' facility be allowed to operate? I strongly advise everyone to stay away. read more

If I could give -4 stars, I would. I am 4 months pregnant and have never experienced such awful treatment and complete disregard for my well-being as I did at this clinic. What should've been a smooth process turned into a nightmare that brought me to tears. First, they were extremely slow in sending my referral to my OBGYN at UCSD, which delayed my care. But what's worse is that they lied--literally lied--saying they sent my medical records when they hadn't. I had just spoken with UCSD, who confirmed they received nothing. When I called Dr. Dao's office back to ask for a supervisor, no one would speak with me, and then they hung up on me. When I called again, a woman claiming to be "Dao" (I don't believe that was true) gave me vague, dismissive responses and acted like I was just supposed to accept that. I told her how frustrated and hurt I was, and she told me to just "call UCSD again" like it was my job to chase them down. Eventually, they called back saying they did speak to UCSD and everything was sent. But I had UCSD on the line in a three-way call and asked them to clarify--they confirmed the clinic never sent the medical records. The woman from Dr. Dao's office had only asked about a referral form, not the medical records. When this was pointed out, she hung up on us again. Since then, they've refused to answer calls--even though the office was still open. We've only gotten a voicemail system ever since. I've filed a formal complaint and am writing this review so no other woman, especially one who's pregnant, has to go through this kind of stress and neglect. The lack of compassion from the staff is deeply concerning. The doctor even used the word "bitch" in a conversation with my husband, blaming my emotions on "hormones." The clinic itself is run-down, the staff is rude, and the communication is appalling. I've been left without timely access to my OBGYN, delaying vital prenatal care. This experience has been heartbreaking and dangerous. Please--do not go here. You deserve better, especially when you're carrying a life. read more

Worst experience ever seen at doctor's office. Rudest staff ever met. I would give her a zero star if I could. 1 star is too high for her. Dr's wife should not work as an admin or in medical field. FYI lots of comments in the reviews wondering who Asian rudest lady in the front office. She is Dr. Dao's wife. I'm pregnant. I'm currently with UCSD. I'd like to switch to Sharp so I can see my OBGYN who I seen a few years ago for my first baby. I called my insurance and chose my PCP (who has much higher reviews than Dr. Dao). However my insurance for Sharp is not effective until Feb 1st. I have an appointment with my new PCP at Sharp beginning of Feb, so I can have my referral to my OBGYN. The process for referral may take up to 1 week. I'd like to see my OBGYN sooner. My husband knows Dr. Dao at the badminton club. He discussed with Dr. Dao about my referral and my intermittent Leave of Absence form for my job during the pregnancy. Dr. Dao told him to tell me to come to his office to see what he can do for me, and he can have his staff call to switch the insurance. I thought he could help me with my referral sooner. On Jan 23rd, I came to the office. I started my conversation with a Vietnamese lady at the front desk. I was trying to explain to her my insurance with Sharp is not effective until Feb, but my husband discussed with Dr. Dao and Dr. Dao told me to come to see what he can do. I didn't have a chance to ask her about the process of referral since my insurance is not effective with Sharp yet. She saw I was holding my LOA form in my hand. She told me to wait. I haven't started my questions for her about the process. I don't want to wait for nothing and then she send me home and come back in Feb because she can't bill my insurance. I was about to ask but she cut me. I didn't have a chance to say anything. Then she started yelling at me "I know your husband is Dr. Dao's friend but he has a lot of patients. You have to wait." When I walked into the office I saw he has elderly patients were waiting. Without she telling me, I didn't want to cut and see the doctor before them. They are very very old and waiting, and had appointments. I don't. I understand. However, when I tried to open my mouth to ask her questions. She cut me and yelled at me "I told you to wait. He can't see you right now". I told her "I understand I have to wait". I tried to calm down and wait over 45 mins because I was already there. When she walked away, I asked a young man at front desk about the referral process and how long does it take. He hasn't answered me yet. Unfortunately, the rudest lady came back and said "I told her to wait." I emphasized to her again "I've been waiting. I didn't want to cut anyone. I just have a question for him." Then she raised her voice to me again "MAYBE YOU DON'T KNOW WHO I AM. I'M DOCTOR'S WIFE". "My husband is doing a favor for you." At that moment, I wanted to laugh at her very hard. 1st: Dr's wife is just a person who got married with a doctor. She's not a doctor. I'm a pharmacist. I earned Doctor degree but I've never said I am a doctor to my patients. But she told me she's a doctor's wife. Lol.. Dr. Tu has his wife works at front desk too. She is very nice. I think because she's a nurse and was trained in medical field. I think this lady has no knowledge in medical field or just a Medical Assistant. But medical assistant has 6 months of training in medical field to earn the title MA 2nd: He's not doing a favor for me. My LoA form won't be due until mid Feb. By that time, I should see my new PCP and OB already. They can sign for me. I'm bringing a business to you. I'm paying for the service. He is not helping me for free. He can't sign my LOB form if he wouldn't be my PCP. No wonder the office only rates 1.9 in google. Yelp rates only 1.3 with more patients rating. If there is zero star, I think his office rates is not even can get 1 star. Some 5 stars reviews maybe from their office or their family members. I wish I could read the reviews so I didn't waste my time. Just wants to see my OBGYN about 1 week sooner. However, I'm glad that I came to the office to ask first before I call my insurance to switch to Dr. Dao as my PCP read more

Please never come here or to their new location on Ulric St if you don't want to be treated poorly and overcharged. I can't even talk to or meet the doctor myself, but the doctor's wife is truly a nightmare already. The way she talks to the workers there already tells me what type of person she is. It's uncomfortable every second I'm there in the office. She's not ashamed for yelling at those poor interns in front of the patient and the patient themselves. Pls do better Mrs. Doctor's wife (Han) if i'm not wrong read more

Dr Dao Viet on (2363 Ulric) spent less than 3 minutes during the visit. he said that all my medial worries where normal. the front office staff even worst. there is an older lady in the front office that was yelling at me because I did not allow them to take a picture of me. I am looking for a new medical group. This medical group is a joke. they are unprofessional and rude. never coming back. read more

Very bad service. I'm a patient of theirs and they hung up the phone on me. The Asian lady in the office is extremely rude. Do not go to them. Their 1 stars should tell you something. read more

Update Sr DOA Linda vista - I came in to see Dr DOA for a few issues I have instead of going through the trouble of changing doctors. I decided to give him another chance and maybe he was just having a bad day the first day because he addressed all my concerns. The appointment was seamless smooth and I felt well cared for. read more

Who would run a business of taking care of sick people and only opens 3 days a week? Really, this place does exist. I felt bad for whoever asked this doctor to be their primary care, how can they come to your clinic to see you when you're not even there, only a sign on the door and turn people away is not acceptable. Please consider switching to another doctor if you're in need of treatments read more

Dao Viet Trong, MD - Family Practice Near Me - San Diego, California

See all

Absolute joke a doctor. Spent not even one minute in a room with his patients and leaves. Doesn't ask what you need or how else he can help. Just straight up leaves. His wife is even more of a joke. Everything you ask seems to offend her. Their staff changes every year probably due to the amount of verbal abuse they suffer from her. I was there in the waiting room for bout 20 minutes and one of the staff took an earful from her all because he greeted someone. You need something signed from them? Good luck. They charge you a fee to do something THEY are supposed to be doing. Absolute joke of a doctor and absolute joke of an office. Go somewhere else! read more

0 stars and remove from practice if possible. He DOES NOT care for his patient and has to much pride in how his collogues sees him than provide proper care. If you read majority of the reviews on him, his neglect caused several deaths. My experience is with my father. His default to health concerns are primarily "Old age". In addition, his staff has too much pride to accept that they are improperly trained to send medical records and referral, hence it will take 2 months or more or specialist to receive those documents. My dad's rapid degradation of his mobility was ignored and he actually told my sister he would look stupid for referring him to a neurologist after we requested it. Turns out my dad had degenerative disc around c1 and c2 which cause his rapid decline in mobility and would of caused whole body paralysis and possibly organ failures. There's even stories in the asian community about him and his default "old age diagnosis". Dont send your old relatives to them or they WILL DIE! Unfortunately the elderly patients dont have the resources and knowledge to pick a better physician. I hope their families that can help, put effort into getting them out of there and pick a better doctor. read more

My first visit as an initial patient, I should've met the physician but instead I met a nurse practitioner. I sought the appointment for symptoms and I felt this person did not really listen. I was told I would not receive a call about my test results if nothing to be concerned. So....how do I get those test results to review? They were very curt, not eager to assist and unfriendly. I am sick today in another state and I telephoned the office by which they very rudely told me there was nothing that they could do to help me and she clearly wanted me OFF the phone. Did not offer or suggest I call my insurance company, advised me that they did not perform video appointments and refused to let me speak with the doctor when I asked for a callback. I was abruptly told that the physician does not speak to patients or call them back and she hung up on me while I was asking that the nurse or Dr telephone me. Last note, the office to me appeared dirty, outdated and cold on my initial visit and the staff exceedingly unfriendly. There was a reason why this position has 1.5 stars. read more

0 stars! I think Viet Dao is doing some shady shit and getting away with it because he's a "doctor". He does not deserve the title doctor. Someone please get this man's licensed revoked! "Doctor" Dao is very short with his patients. I went in waiting longer than my actual visit, prolly less than 10 minutes. I went in and showed him a mole on my chest. Not life threatening but a skin lesion. He said the insurance won't cover it but he can remove it for me in less than 5 minutes $200 cash. Nope. No thanks. Wtf? If a "doctor" is asking straight up cash, he's obviously pocketing the money. Thank goodness I go to a legit doctor's office now. I showed my new doctor the mole and he said he can remove it at $0 because my insurance covers it. Scheduled an appointment and going in soon to remove it for $0 because I have soemthing called HEALTH INSURANCE that all doctors should ensure you're covered first before charging people "cash!!!" read more

Worst dr ever. If you care about your health keep looking for another physician. At my physical he told me I was to thin and to gain weight, my complaint was excessive bleeding during menstration. Then when my bloodwork shows I'm anemic all he said I need to do is exercise. But he didn't even call I called the office to ask for a follow up and the receptionist conveyed his reply. read more

This medical office doesn't deserve any points- I switched to another physician a long time ago because I couldn't stand that old lady that works as a lead receptionist there. Who does she think she is?My dad arrived just a little late for an appointment and he politely asked her when he can start the service. She was having an attitude and saying back to him like ''oh, just wait for all patients to come out''. If I could go with my dad, I would call her out in front of her face. It's not about Dr. Dao's fault- it's about that receptionist. The most disrespectful and the worst medical office I've seen in my life. Glad that my family changed to another one and never came back. read more

Disrespectful rude lady running the office. Tried to disrespect my Vietnamese grandma in English thinking I wouldn't hear and completely shut up when I called her out. Don't even get me started on the service, almost impossible to book an appointment they don't care about the patient. No longer going here after the disrespect, just not the kind of people I would want taking care of the sick and needy. read more

Don't come here! This facility has the worst customer service and a rip off. My gf needs to get vaccinations for her school and they told her medical doesn't cover and charged her a lot of money. Later on, she called her medical and they said it covers. They either lazy to check or just want to get extra money. We are really mad at this place. read more

This man is an insufferable asshole. He will yell at you the entire visit, claiming it's because he's wearing a mask (while in a room the size of a broom closet that hasn't been cleaned in decades), talk over you, refuse to listen to anything you have to say, then LITERALLY mock you when you ask for medical treatment. Here's a few fun quotes from the most recent visit, which was both for an annual physical and for follow up after a car accident, as was instructed by both the insurance and the hospital that treated him: "I don't deal with car accident" "My job is a medical doctor, I don't deal with car accidents" "Your insurance is lazy, they don't want to pay for it." Said it was because he didn't want to be called to testify, but literally yelled at us about it when we tried to clarify why we were told to follow up with him. When asked for help with ADHD depression issues: "I don't refer you to psych" So, essentially, he doesn't do anything for you, but will absolutely take your money for it! We were kicked out of the office for asking to speak to someone else who wouldn't talk over us or yell at us, and he told us he's still going to bill us for the visit. I started recording the interaction because I was so shocked at his behavior. People like him, in his fancy Mercedes parked outside of a crumbling building are why people have such distrust for the medical community as a whole. read more

damn, I hate to write a bad review especially it's their first one. NO STAR if I could. But I feel if I didn't say anything, others will make the same mistake as me. First time coming here, and it's obvious they over booked. They had one (young) front desk girl and a female nurse?? The lady who answers the phone also does blood pressure, body temperature.....etc. wow. The waiting room is tiny. Bars on the windows and I feel claustrophobic inside. I've waited TWO HOURS before they called me. My insurance covered everything but then they asked me for an extra $25 cash, so the doctor can FILL OUT 1 paper I needed for foster care. ummm, this is supposed to be covered by insurance too along with the check-up. Crooked totally!!! That's ridiculous No credit cards!!!! they send you elsewhere to get money out of the ATM read more

See all

Medical malpractice alert. This office only accept Cash! (Automatic red flag). I feel really bad the elder folks that don't speak English and don't know their healthcare benefit. They will charge you cash for hidden fees when they're not supposed to. The Doctor's wife (the front office lady) is pure evil with a capital E. Karma will catch up with you lady. On a lighter note: The medical student does a way better job than the PCP, at least he cares and ask the patient questions. To the assistant, I hope when you graduate, practice your profession with integry and honesty. read more

If I could put less than 1 star, I would. Whoever their receptionist is (Sun?) has NEGATIVE people skills. Unhelpful, uncaring, in the wrong line of business. No interest in helping out, or giving anything but a run of the mill answer. Hung up on me when he became frustrated though I kept my cool the whole time. Two thumbs down, hope Dr. Dao Viet Trong is a great doctor, I'll never know because I couldn't even get to booking an appointment. Guess its for the best. read more

People from San Diego should avoid this Doctor. His staffs are horrible. At least 2 of them always talk with stuck up attitude and have no knowledge about customer services. All they care is making the patients to visit so that they can collect $$$ read more

HORRIBLE doctor's office experience. I could name countless things that went wrong. But the biggest things were: 1. Your office staff SHOULD NEVER discuss patient information in the LOBBY where other people are present! HIPAA violation, anyone? The front desk staff was literally asking me about personal medications I use and why I use them while there were other patients sitting there. I had to stop the staff and tell them I would not answer anymore questions unless I was in a room alone with my doctor. What on earth would make you think that is ok???? 2. I asked for a basic routine STD screening (as all adults should), and he told me "unless you have symptoms, you don't need to worry about that. I don't want people having to walk around worrying about stuff like that." He also said "unless you're in that industry (the adult industry) or you're a bad girl, you don't really need that. And you don't look like a bad girl". EXCUSE ME? He told me if I "really really wanted it", he'd test me, but said I didn't need it. Completely disgusting and irresponsible. I would never in my life recommend this "doctor's office" to anyone unless you want to leave having received the worst medical advice ever. 0/10. read more

I have never written a review about any business until now. I also feel compelled to let people know about this place and these people. The office was very small and cramp. The poor girls in the reception area (3 girls) were in what I would call unworkable conditions. It was small and very cramped. The Dr. wife was barking orders and yelling at these poor girls. We were given the Dr. paperwork and the top sheet was to tell you all the drugs they WOULD NOT COVER I felt like they thought everyone was on drugs. When my friend went in to see the Dr. he was uninterested in anything he had to say . Just wanted him to get a blood test. I used the restroom while we were there and it was very dirty. We will not go back. read more

Working in the medical field myself, the way this office is working - brings me to shame and most definitely makes me so disappointed. The physician here may be a good doctor but majority of the time will not ever listen to what his patient's has to say about how they feel when they are sick. You always feel like you are not important, worth the doctors time, and of course - super rushed at your appointment. Also, always turns down any sort of medication the patient may need or wants to request ALL the time. When you call this office to make an appointment, ask a question about a referral or a prescription - GOOD luck because you'll be trying for hours, maybe even days (and this is coming from the patient, patient relative, pharmacies and even other doctors whom you were referred too). I've had a case where my mother had to have surgery and no paper work for it was faxed over to the hospital, I had to call myself every hour to follow up with them to make sure the surgery wasn't going to be cancelled due to their office's incompetency. RIDICULOUS - because that's THEIR job. Staff here is horrible. Always talk rudely about patients who calls in and is needing assistant in a language they don't speak, complaining how annoying Vietnamese people are and how they need to learn speaking English. Unbelievable. Steer clear and far away from this place as much as you can. Also their Linda Vista location as well. read more

I really wish I would have read all the reviews in advance before visiting with this doctor. I also read the reviews for his Linda Vista office and they were just as bad. After reading the reviews, I feel completely validated with how I felt about my own experience. I was assigned this doctor through my insurance through my new employer which I have now changed after my horrific experiences. First and foremost, if you are reading this review, run! Do not come here. Follow your gut instinct & trust your intuition as I wish I had when I made my first appointment. It is a complete unprofessional and unethical office. First, they ONLY accept cash. A doctor's office only accepts cash?! That was the first red flag I thought was weird but chose to ignore because I wanted to give this place a shot. The staff, they are awful, rude and very unprofessional. The two lady clerks have absolutely no business in customer service. No business! They speak down to clients and treat them with no respect. I have never EVER in my entire life been spoken to as if I was an incompetent moron. It was truly disgusting to think they do this on the daily and get away with it and it leads me to believe I am not the only one they have spoken to this way and definitively won't be the last. And that makes me sad for those who have no choice but be assigned to this clinic. The doctor was a little unconventional and said some pretty off the wall things during my one-on-one. A little disturbing quiet frankly. He cared very little with what I said and only thought his opinion was correct. And at one point thought to myself, do I need to run now? It reminded me of an SVU episode and thought "wow this is actually happening". I have nothing else to say except it was awful and I left feeling very weird about the whole thing. There is nothing wrong with community clinics and as a non profit professional who works with low income vulnerable communities, I support them which is why I wanted to give this place a shot. I wanted to support my local community clinic. But this place is one of the worst community clinics I have ever been to on a personal and professional level since I have visited many local clinics for grand openings. This place is dirty inside, the rooms lack everything you would expect a descent clinic to have. After my experience, I truly feel they have no interest in providing good service to the people, beginning with check in, one-on-one with the doctor and check out. All they value is the $$ from the people and billing the insurance. And that's that. I called my insurance and changed doctors and am excited to be going to the Sharp Rees-Stealy in La Mesa to a Doctor with 5 stars. read more

Would give zero stars if possible. Administrative staff is incredibly rude, they are obviously understaffed and taking on WAY too many patients than the team can support. Office itself is unclean, small, and not air conditioned. Dr. Dao didn't give much of an exam ( patient was there for a yearly exam) and did not listen to concerns of patient. Overall an utter disgust, needless to say we changed doctors and will be filing a few complaints for the complete disregard of care on the staff and doctors part. read more

This place is horrible. Patient care is not his main priority. Patients are just a number here. Get patients in and out fast.. Bill! Bill! Bill! On top of this, his wife was on the phone yelling; basically creating a negative atmosphere for patients. I couldn't make this stuff up. I don't know how this place stays in business. I sincerely hope there's someone who audits their practice. read more

This place is an example of private clinic open to make money and do not care about patients' interest. All the previous 1 star reviews have already speak up enough about their professionalism. I was there with my great aunt for the first time and also our last. I just want to add on top of those a few things: Firstly, Receptionist is rude, her name is Sophia. She was yelling at patients and talking bad about them because thinking many of them are Vietnamese and do not speak English well. She probably forgot who contribute to her paycheck each month, those poor patients and their insurance lady!! Please give your staff adequate training if you decided to let her seat in the front of your office and represent you. And if she ain't treat your patients right, do not keep her because she is not the one that keep your clinic survive. Your patients, their insurances and your manner/ ethics as a doctor are those that decide how long you can practice and your legacy. Secondly, this is a medical office not a Vietnamese food Togo where they asked to take cash for payment ( so ridiculous!). Someone told me they do that so they could manipulate the tax bracket. Then be prepared for inspection. Please don't risk your health and your family wellness to this kind of office. I'm not looking for a fun conversation or how they superficially nicely chitchatting with me, make me laugh like when going to get my nails done. When it comes to seeking medical care, I look at how professional they are, how they treat patients with respect and put patients' wellness/safety/ medical concern as priority, not how much they can milk from the insurance through all the unnecessary lab works to make profits. I look at how sanitized they are handling specimens from different patients. This is an ethical issue. Go to big hospital clinics, or other professional ones if you have an option, then you will see what patient care truly means, and how different it is compared to this one. And once you has experienced with the good, you can't tolerate anything less. FYI, they always have interpreter upon request. For you Dr. Dao, Đã m văn phòng bác sĩ thì phi đi đôi vi y đc, và s chuyên nghip. Đng vì li ích cá nhân mà x s xo trá con buôn làm mt giá tr cái title ca mình hay đ nhng cá nhân unprofessional thay mt/represent mình làm mt uy tín ca mình. read more

This is the nastiest office. Should be illegal to be open. Very dirty! The office staff is rude and they do not know what they are doing. Worst office out there and terrible service! read more

If there is a way to give him no star I would. This doctor set sprinting records when it comes to consultation time. His personal best with us was 27 seconds from the moment he comes in to​ the moment he leaves, after a 30 minute at the lobby of course. There was one time when we went to see him because we had medi-cal and financially​ couldn't afford other doctors. My grandma went to see him for a UTI because she was experiencing pain when going to the bathroom. Instead of obtaining​ urine work or prescribing​ antibiotics​, he whipped out a philosophy​ lesson about how it was normal to experience pain "down there" when you are old. In his exact words, he said, "you come in wearing diapers​ and you leave wearing​ diapers, it is the circle of life. Another time, he almost killed my grandparents because he switched to ​ a blood pressure medication without adequately informing us/me about what to do with the old one. My grandparents ended up doubling the dosage of medication and were​ constantly dizzy due to overdosing on blood thinners. His motto​ when you are sick, "go home, drink some water, and go to sleep." read more

I called this office today because my insurance assigned it to me as my primary care. The nurses who were there were so rude and unprofessional. Being a new and first time patient of this office I was trying to tell the 1st nurse everything that was going on with me and in the middle of me telling her she cut me off and said "is there something you need because we are busy and I have to help the patients" so I replied to her by telling her that I was in the middle of telling her what I needed until she cut me off so is there someone who can help me that has the time? She put me on a hold and then another nurse got on the phone that I barely understood. So I tried to tell her everything but she started telling me that she had an appointment on Thursday December seventeenth 2020 open. I told her that would not work for me but before I could even finish she told me in a very rude demeanor that when I knew I wanted to come in for an appointment to give them a call back. Before I could even say anything she hung up on me. I never been to this doctor but if he has rude nasty people like this working for his office I would hate to see the kind of treatment I would receive if I went there. So I called my insurance and got a new primary care doctor and scheduled an appointment with them they were so nice and treated me good. I do not recommend this office to anyone looking for good service and nice people. I have never in my life been treated like this when dealing with people in the medical field not even in the emergency room. These two nurses are giving this office a bad rep with their nasty attitudes and shouldn't be working in the medical field if it's too much for them to handle. HORRIBLE! read more

Wish I would have read the other review before coming here! I had no trouble with the wait time, as I only waited about 10 minutes to be seen. However, as I was a new patient, I expected at least half hour appointment. Especially as I made the appointment specifically to obtain a referral to OB for prenatal care. The doctor came in, placed his stethoscope on me for less than one second and prescribed me two inhalers. Once I reminded him of the reason for my visit, he added prenatal vitamins as an afterthought. Additionally, he stated they needed blood work and a urine test to confirm pregnancy... and sent me to a lab in Chula Vista for these tests. My referral went through in a day, so bravo to the front desk staff for being on top of that! Much to my dismay, the referral was approved for a doctor in Barstow, California. This resulted in me being on the phone for four hours with my health plan in an attempt to change the referral to a local doctor. I will never, ever go back here. And I would STRONGLY recommend no one else does, either. read more

My insurance company changed and decided to let the insurance company select a doctor near me at random. They chose this doctor. I scheduled an appointment at their Ulrich office. I arrive to the area, but had trouble finding the office. After I drove down an alley, I found his office off the main road. It's very hidden and in a not-so-great area of town. I went to the front window, grabbed a pen, and started to write my name down on the sign-in sheet. A lady says, "Oh no, that's for ME to do!" Uh, ok ... I sit down to fill out the health history paperwork and started looking around. The waiting room is dingy and gross. It rained the day before, and there were towels on the floor by the door. The carpet runners were filthy, not to mention, the tile looked like it hadn't been mopped in months. She told me my copay is $30. As I pulled out my credit card, she informed me "Cash or checks only." She suggested I walk to the bank next door to use the ATM, so I had to walk down a creepy alley to the bank and pay $3 for the bank's ATM fee. All because they don't want to pay credit card processing fees? What horrible customer service! I was escorted back to an exam room. While I waited for the doctor, I looked around the room. Gross, just gross. Again, floor looked like it hadn't been mopped in months. And then I noticed the calendar on the wall was from 2017. Hello? It's 2019. Doctor came in, and he seemed nice enough. He suggested I do labs and offered to draw my blood there. No way! The needles may be just as gross. Very thankful I was not there for an annual female exam. I will never go back. This place needs to have a good cleaning. Mop the floors often. Dust often. If you don't want patients to sign themselves in on the sign in sheet, don't leave it right there in the middle of the window. And for the love of Pete, change the calendar on the wall! read more

I came to see Dr. Dao for the first time on a Friday afternoon and was so impressed with how friendly and cheerful his staff is! The doctor is very warm and caring, so we had a great rapport from the get-go. The office was a little difficult to find from the road - just look for the big SHARP Healthcare billboard on top of the building. I'm happy I was assigned to this doctor when I signed up for health insurance and will continue to be his patient! A+ service all around! read more

This is the worst dr clinic that you can go to ... the dr's wife/ receptionist is so rude , don't listen to you and so ready to argue with their patient. I don't know why people who work in this medical field is so rude when that's part of your job. If you don't like your job you should find something else to do this profession is not for you. Anyone that is reading this should not come to this place ever !!!!! read more

I wish I could give them negative stars. This doctor's office is the worst I've ever been too. It's small, dirty, and the staff is the rudest I've ever encountered in the medical field. DO NOT GO THERE!!!! BEWARE. The doctor lied to my face and said he wasn't charging me a document signing fee. Come to find out they are liars and charging me 50 dollars after telling me the fee was waived. The receptionists were extremely rude and wouldn't even give me my completely paperwork after I grudgingly gave them the 50. They were awful horrible excuses for human beings. They told me I needed to find another doctor and didn't even give me the completely paperwork. They're liars and despicable. They shouldn't be working in the medical field. I've filed a complaint with their provider and there will be an investigation. The ladies also said they didn't care about bad Yelp reviews. So ya they know they're awful and they don't care. SO STAY AWAY!!!! THIS PLACE IS DISGUSTING!!! read more

I have been here 2 times. They helped me with the referrals I needed, were helpful to me with each thing I needed and I needed to get a few referrals, didn't have a problem getting all I needed done. They do get busy but I still got my stuff done in a decent amount of time. All these horrible reviews, I actually think the dr and his wife/receptionist are nice, he made me laugh a few times while I was there, she helped me with what I needed she thanked me for my part that I helped with the referral and I accomplished what I came to there office for I will be going back to them. I also think maybe people mistake there tone for being rude, I don't think they are rude I think they say what they need to say read more

First of all they moved their location on El Cajon Blvd. I can honestly say the worst experience ever! I had to finally switch my physician. For the past 2 and a half years I never had a problem with just doing a walk in. I walked in and there was 2 receptionist and a lady in black. I approached the counter realizing they had an "appointment only" sign. Told one of the receptionist that I didn't realized they started doing that. The lady in black buds in and starts yelling at me how they have always done appointments. I told her I didn't know that. Then she gets loud and tells me that she's Dr. Dao's wife and how she owns the place... all I can say is VERY VERY UNPROFESSIONAL. Dr. Dao blamed any of my problems on my menstrual cycles and dehydration's. The staff and his wife are all rude and need better customer service. read more